I would like to leave a review for this place because I received exceptional service. My eye…read moreglasses broke, they were missing a screw and I called to see if they can fix them. The gentleman said to take them in, so I went in. I showed him the glasses and we checked to see if he had the screw for them. I'm like 5 minutes, he repaired my glasses and didn't charge me for the repair. It's so nice to see this type of humbles, and I truly appreciate it you, Upland Optical Service

The friendliest man I have ever met. Great prices on great glasses and optical services.read more

Eye appointments are thorough. I always leave a bit smarter after my appointments. Sure they show…read moreyou some pictures and charts you might not understand, but they spend time addressing your specific issue.

Everyone at Upland Eye Care were so kind and helpful. I made an appointment so the wait was not…read morelong and Dr Henley was very thorough with my eye exam, explaining everything as he did each test. He was very nice and completely put me at ease. I've been looking for a good place to go, that also excepted MediCal patients, and I'm so happy I found Upland Eye Care and Dr Henley for my eye care needs.

I took my wife's glasses to these people to replace a nose pad., The technician broke the frame in…read moretwo. She put my wife's lenses in a cheap frame telling me they were in place securely. Later that evening the lenses fell out. I was not charged for this fiasco, but neither was there any offer to properly repair or replace the frame.

I am disappointed with my experience at this optometry office. My child had just been discharged…read morefrom the hospital after treatment for nausea and vomiting. Before the appointment, I called the office to explain the situation and ask about rescheduling. I was informed that rescheduling at that time would result in a $50 fee. To avoid the fee, I brought my child to the appointment as scheduled. After we arrived, the doctor stated they were not comfortable seeing her because of her recent illness, and the office canceled the appointment. The most concerning aspect was that the office had already been informed of my child's condition before the visit. Despite this, I was told a cancellation fee would apply if I rescheduled, yet the appointment was ultimately canceled by the office upon our arrival. As a result, we made an unnecessary trip while managing a child's recent hospitalization. While I understand the need to protect patients and staff, I believe the situation warranted greater flexibility and consideration. This experience reflected poor communication and customer service and left me with concerns about the office's approach to patient care.

So my son bent my frames and I needed them fixed quick and my girl called in and I came in and…read moreJohann helped me instantly and had me in and out within 10 minutes i definitely would recommend this spot 10/10 all the way around!!

I hadn't been to this optometrist in years! I remembered him when I saw a review of one of my…read moreYelpies! I decided to make an appointment, Carla was super helpful and so nice! I had a glasses and contacts prescription done. Dr. R was so nice and very helpful and also answered all my questions and concerns! I had a great experience coming here!

Been coming here for years. My whole family really like DR. BUI. He shows patience with my kids…read moreand my boys do move a round a lot. Any questions you have he will answer them very detailed. Most of the time it's easy to get an appointment. The receptionist are friendly and I never experienced rudeness from anyone. Target optical has great selections. I especially like how they have a big selection of RayBans. Over all, this is a great place to have your eyes check because the staff is friendly and the doctor is very knowledgeable. The plus side is that you can shop before and after in target.

Worst service EVER! Ran out of contacts and leaving for a trip. I ordered contacts on Target.com,…read morespent $500 and paid rush shipping. I asked the guy working there if I could buy a couple contacts from them directly or just get a couple samples till mine come in. He refused to help me out. I will NEVER come here and will tell everyone I know to stay clear of this place.

Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for…read morea health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff.

I love everything about Luxe Optometry: the frames; the staff; Dr. Kim; the friendly vibe! The…read moreluxury frames are selected from designers throughout the world with great care. You will find unique, artistic, high quality frames here, and staff members know many details about the optical designers they carry as well as the materials that are used. Recently I purchased frames made of Japanese titanium by a company based in Denmark (I think that's what Scott told me.) I have not seen Dr. Kim for an eye exam, as I have vision coverage through Kaiser, but she has impressive credentials with a Doctor of Optometry from UC Berkeley School of Optometry. She greets customers warmly and leads the team with grace. I highly recommend this business!

This is long overdue. Having moved to the area at the end of 2022 from LA, I decided I needed to…read moretry to find a local optometrist to hopefully replace my optometrist in LA who I had been going to for 20+ years. I'm not one to change a provider lightly, but I could not be happier to say I found one and that the reviews on Yelp are 100% accurate when it comes to Dr. Kim. If you care about genuine and personal customer service, and forming a real relationship with the people who take care of your health, this is the place to go. The level of service was unparalleled and they are friendly and thorough. I had insurance but assumed I had already used my benefits since I purchased contacts elsewhere less than a year prior. They took the time to check my insurance, saw I had benefits that could be applied, explained the benefits, and went through the benefits to see which could get me the best discount. I ended up getting contact lenses, frames, and lenses. Dr. Kim not only knows what she's doing in her profession, but she truly cares about her patients. She shows it by the time she spends to conduct her exam and to talk to you. It feels like a rarity these days to find this type of care, but it's a relief to see it still exists. I am very thankful to have found her.

Jennifer is outstanding and very attentive. This was my first visit and I left very pleased with…read morethe level of service and care. The glasses I selected were not readily available so I was told it would be about 2-3 weeks before receiving them. I was advised when the glasses arrived that they were slightly scratched and they recommended returning them rather than having me settled for a defective pair of glasses. It took an additional 2 plus weeks for my glasses to arrive but it was worth the wait. I appreciated the attention to detail and pride toward delivering a quality product. The eye exam was thorough. Jennifer took the time to explain every aspect of the exam and it did not seem like a rushed visit. I liked the wide selection of eye ware. The staff is courteous and go above and beyond to ensure your glasses fit properly. I strongly recommend this place.

Came back to get glasses and a contact lens fitting. This place is excellent. Everything is fast,…read moreeasy, no pressure, no confusion. Just the way I like it. Oh, and friendly.

Having never been to an optometrist I was unfamiliar with the common practices of buying glasses…read more My visit with the doctor was great, very friendly and attentive. The issue began when I left the doctor and was attended to by Nora H, a staff member. After showing me the glasses they carried she explained that I could buy the frames from another location but had to bring them back so they could install the lenses. She said that the insurance required them to send the glasses to a specific lab in order to install the lenses. Therefore I did not need my prescription. After speaking with my wife, who has been wearing glasses most of her life, she found the interaction unbelievable. Eventually I returned and forcefully asked for my prescription. Although my experience with the doctor was great the deceitful practices employed by the staff is enough reason me never to return.