It is always a pleasant experience to go to Visual Effects Optometry. From the welcoming atmosphere…read moreto the excellent service provided by the doctors and office staff one can't find a better place to go for optometry needs. Diana at the front desk wins you over immediately with her knowledgeable and caring way in which she treats clients. I always feel well taken care of when I have completed my appointment. The staffing and services provided at Visual Effects Optometry are of the highest caliber. Customers are welcomed warmly and thorough consideration given to their needs. My optometry needs have been successfully fulfilled at Visual Effects Optometry for the several years and I intend to continue obtaining their excellent services there. After my cataract removal surgery they were extremely helpful in getting replacement lenses for my glasses at no additional cost due to the brief timeframe of purchasing glasses and then followed by surgery a month later. The doctors and staff are second to none.

I can't recommend Visual Effects Optometry enough! From the moment you walk in, the experience is…read moretop-notch. The staff (Diana, Daisy and Michael) are consistently wonderful- they're always professional, welcoming, and efficient, which makes the check-in process a breeze. Overall this place is fantastic- you can tell the entire team truly cares about their patients. As for Dr. Nguyen she is simply amazing. She takes the time to be thorough, answers every questions, and provides expert care with a personal touch. We've been going to them for 7 years now and we couldn't be happier.

The staff is really nice and Dr. Jhonn Larchibal is great with kids the place is really nice and…read morethe air conditioner works great

Horrible experience. 0/10 would not recommend. My review is solely for Dr. Lisa Matsui who showed…read moreunprofessional behavior during my daughter's eye test appointment. The office assistant escorted us to get the eye images and screening questions done. When asked about current medications, I replied that we only administer Advil or Motrin for fevers and pain, and she didn't ask any follow-up questions. Instead, she led us back to the exam room to wait for the doctor. As soon as we entered the room, my daughter dropped her belongings and dove into playing with her slime. The doctor walked in just as my daughter was reaching for tissues to wipe off excess hand sanitizer. The doctor's expression was puzzling - I couldn't tell if it was her natural demeanor or a look of distaste. "Oh, I heard your daughter is sick," she said, and I confirmed, "Yes, she was, last week". Given her medical expertise and credentials I expected more in-depth questioning. Instead, it seemed like she relied on assumptions rather than gathering thorough information about my daughter's medical history. It was surprising that she didn't take the opportunity to ask more questions and gather useful insights before or during our visit. She just looked at my daughter and told her "yeah, you look miserable" I was taken aback when the doctor said those exact words to my 12-year-old daughter. Her choice of words was not only unprofessional but also potentially damaging to a young and impressionable mind. It made me wonder how healthcare professionals in this office speak about patients when they're not within earshot. So I questioned her "what?? miserable? how can you tell her that. You have poor choice of words". And she said "well she doesn't look very well" and tried to rephrase it in other ways and started giving me the definition of miserable. I was appalled when the doctor offered to see my daughter another day. Why would I subject my child to a healthcare "professional" who lacks empathy and basic diagnostic skills? The doctor's failure to ask fundamental questions about allergies, medical history, and symptoms was staggering. Instead, she made assumptions based on a single observation - my daughter grabbing tissues. Her incompetence was alarming, and I wouldn't trust her to provide adequate care for my daughter or anyone in my family. Now I wonder, if other people knew, would they trust her to treat and diagnose their vision? Witnessing a healthcare professional in a white coat behave so unprofessionally was extremely upsetting. What's worse, instead of apologizing directly to my daughter for her hurtful comment, the doctor downplayed the situation by offering a casual invitation to return another time. Her lack of accountability and empathy was appalling, and ignoring my daughter's feelings only added to the harm. A simple acknowledgment and apology would have gone a long way in resolving the issue. Instead, her indifference compelled me to share our distressing experience, serving as a cautionary tale about the importance of empathy in healthcare. After declining her services, I walked out of the office. As I was walking to my car, I realized I needed to return for a doctor's note for my daughter's school. When I went back, it was clear that the doctor was gossiping with the front desk staff about our encounter. 5-7 people huddled in the front desk, like Jesus! you couldn't wait until I left the parking lot at least? The unprofessionalism was staggering - but not surprising; instead of reflecting on her behavior, she was sharing our personal business with others. So much for privacy rights.

I had such a great experience at Target Optometry thanks to Erica. She was incredibly helpful,…read morefriendly, and made us feel comfortable the entire time. We never felt rushed, and she took the time to answer all of our questions thoroughly. It's been a long time since I've received this level of customer service--she truly went above and beyond. Target is very lucky to have someone like Erica on their team. Thank you so much, Erica!

8'months ago I spent over $500 on a pair of glasses. I take care of them no scratches but the lens…read moregot blurred because of defective coating for subscription. I tried to take to the store but they told me they can't help. Even thought it's a defective lens because I did not get the warranty. I should not have a warranty issue if the lens are defective. I need help on this resolution. No one will help me. They told me they can not help even though the lens are blurry and defective. They said the sun might have damaged them. But they are sun glasses. I paid extra $200 for that. Plus the email to target will not work.

As the indecisive person that I am, I can confidently say Sergio was the best worker there. I went…read moreinto Oakley not really knowing what style I wanted, and Sergio was patient the entire time. He didn't rush me, didn't pressure me, and actually took the time to explain the differences between the frames and lenses so I could make the right decision. What stood out most was how knowledgeable he was. He answered all my questions clearly and made sure I understood what I was paying for. You can tell he genuinely cares about helping customers rather than just making a sale. Customer service like that is rare these days. If you're going to Oakley, ask for Sergio -- he'll take care of you.

I called up for some help regarding my sunglasses that had some damage to it. I spoke to a guy…read morenamed Sergio and he was beyond helpful! He really talked me through my options and was thinking of everything I can do to order any damaged parts. I highly recommend this store! Their staff really goes above and beyond and tries to build relationship relationships with their customers!

First time at Aloha Optometry and it was such a great experience. The office staff was amazing,…read moresuper friendly and helpful. Dr. Randy is patient, thorough, and really takes his time. He was great with my 7-year-old, which made the visit so easy. I had struggled for over a year to find contacts that were actually comfortable and just wore glasses instead. He worked with me over several weeks and finally got me into contacts I can wear every day. You can tell they genuinely care. Highly recommend.

This is my first time coming to the office, and I can immediately tell I'm going to be a patient…read morehere as long as I reside in Placentia or near it. I had such a great experience here. I was immediately welcomed in by the sweetest girls working the front. I was seen by Dr. Randy, who give me so much insight on what I can do resolve my eye discomforts and with my vision. He gave such a thorough explanation of what he saw within my test results, which I really appreciate as someone with minor knowledge on anatomy of the eyes. I was then passed on to the lovely girls up front to pick out my glasses and they were so helpful! The girl helping me noticed I was very conflicted with so many wonderful choices in eyewear, she brought out the whole office team, including Dr. Jennie to help me decide! Such a great moment and really gave me a feel of how much they care for the customers and treat you like family. I will always recommend this place to family and friends! Such amazing service!

I came to OC Eyecare to get a second opinion on my contact prescription from another optometrist…read more Dr. Chen listened to my concerns and had me in a new prescription that actually works! I can read my watch and didn't need my phone to read the menu when I went out to lunch. I feel like a brand new person. Jose was also super helpful in getting my appointment set up since I was an out of network patient. Very pleasant experience, money well spent!

Currently sitting in the waiting area right now as I'm typing this out. I made an appointment on…read moreMonday 8:30am, came in and the guy at the front desk said he sees nothing. Then he immediately asked me if I made the appointment online and if I received a confirmation, and I said I saw it's confirmed on the screen. And he asked if we got an email? I mean, ...as if the customer is the one to blame ? Then he said there is a 9:15 about another hour wait, and said, you can just hang out here and wait. Wait a second ! I took the time from my work, drive out there to get my annual, and now your system made a mistake and I had to pay for it with my time and the lack of hours I missed working and making money! Are you serious ? ??? The doctor is fine, I mean, expected, but the way they handle these situations are terrible. The guy at the front desk on 3/9 Monday morning, literally said " I just work here, if you want to complain, you can wait until my manager gets here in like 40 mins or come back another day" Like other customer complains, my time is precious and not being able to see patients when appointments are confirmed online should be taken seriously. If we need to bring confirmation email or proof, as long as it's notified, we are happy to do so. But when it's not the patients fault, they need to make up for our time.

Amazing doctors and excellent service. If you care about your vision and eye health.. you should…read morego to Brea Mall and visit Dr. Muraoka.

My first time with Optometrist. The staff and doctor were amazing…read more I love my new glasses that were affordable. Thank you

Went in for an adjustment I brought some glasses in because the sides were short/curved and Danny…read morehelped me out beautifully and welcoming adjusted the sides to make em straight so they reach my ears and sit flushed and flat. and nose area he adjusted the nose pinch so it can sit better in my face to make it fit perfect all around ! Shout out to Danny ! 5 starts ! Great customer service and satisfaction DANNY

Cathy was so nice with fixing my girl's glasses, thank you Cathy~…read moreCome check out Cathy, she did a really good job She was: Friendly Nice Helpful For sure recommended.

Amazing experience! Great customer service, highly recommended. Dr. Berbos and Dr. Yang were…read moreknowledgable and took their time to explain a concern we had with our daughter. They reassured us while being so compassionate and kind. Thank you

Dr Yang was amazing. She was thorough and explained everything step by step. Highly recommend. It…read morewas also nice they do appointments as late at 5pm so I wouldn't have to leave work too early.

ONLY PLACE THAT CAN HELP!!!…read more So I accidentally took a nap on a very expensive pair of eyeglasses put them in a desk drawer and retired them.. was forced to buy another pair. Fast forward like 3 years later one of my twins (not naming which one) likely took my glasses and either threw them away or put them with the rest of our lost buried treasures of things that go missing. I was forced to wear my glasses that lived in the drawer when I worked at my desk then decided since I had the parts that their had to be a way to have them fixed. Went to a couple of places claiming they could fix but I was told they were unrepairable and should buy new ones.... I almost gave up and gave in. UNTIL! I came across FIXMYGLASSES online that is actually World Optic on state college they took me right in and rushed my glasses into surgery and miraculously brought them back to life!! Saying that I'm ecstatic right now would be an understatement! Thank you World Optic!

Great service from beginning to end! I always need nose pads on my glasses because I have a low…read morenose bridge. I found World Optic through a quick google and Reddit search for local, affordable glasses modifications. I placed an order/RMA on their website on 1/26/26, immediately received an email with a prepaid shipping label, and the. mailed out my new Miu Miu glasses on the same day. On Tuesday 1/27/27 I received email confirmation of delivery to their shop and a separate email with assessment options and prices. I paid $79 for the basic option of nose pad modification. They even preemptively chose the gold nose pad arms to compliment the frames (I didn't add specific cosmetic requests in my order). By Saturday 1/31, I gave them a call to ask about the status of my glasses which they let me know were shipping out that day. Today, 2/2, I received my brand new, perfectly fitting Miu Miu glasses and couldn't be any happier! I'm so excited to know that I can get more plastic frames now that I've found World Optic to add the nose pads for me!