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    Take 5 Oil Change

    2.9 (17 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 1 month ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (46 reviews)

    Wow! I read many of the reviews on this Firestone regarding poor customer service and poor…read moreautomobile service, and I am convinced that these people are filing reviews on the wrong location. I was gifted a Cadillac from my parents earlier this year, and I have never owned a Cadillac before;rather, all of my previous new and used cars were small 2-door hatchbacks....so I know nothing about big, grandma cars. I have taken it into this firestone for a new set of tires then returned for replacement of faulty valve stems...and today I took it in for a front-end alignment at noon after making that appointment over the phone with Mike at 1115am. My car recently had the control arms replaced elsewhere which put the front end totally out of alignment and in dangerous driving condition. I had purchased lifetime alignment when I bought my tires in May. I arrived at noon and they had the work finished in about an hour. The steering is tight and straight and I feel safe driving my car again. Each of the time I have come in here, I have interacted with Matt, I believe he is the manager here, and he walked each process with me step-by-step. He is an incredible individual with respect to auto mechanics. He kept processes transparent and never blindsided me with any hidden costs or other surprises. I stay in the waiting room while they work on my car and never have I heard any other client become upset or irrational due to anything we would generally expect from a mechanic (shady operations and such). I have had nothing but positive experiences here, so I don't understand the negative feedback they are receiving. I know I would be upset if I didn't know much of anything about automobiles and someone was telling me that my trip in today would cost x-amount, but I do know a lot about automobiles and the mechanics involved, and never had I had to raise an eyebrow at these guys in suspicion of being ripped off or lied to. I know this review is all ovrrr the place, but I know I can certainly rely on this place when it comes to service on my Cadillac....and I certainly trust Matt with everything he says. I am so grateful to him. He knows my car and I'm certain he'll know who left this review. Thank you

    I had a very bad flat tire and this Firestone was the closest thing to me. I have a warranty with…read morediscount tire to replace bad tires. My flat tire was so bad it couldn't be aired up to make it there. I didn't have the tools to put on the donut. They put the donut on for me so I could make it there and THEY REFUSED TO CHARGE ME ANY MONEY. I insisted I pay something but they wouldn't take my money. They helped me out a great deal and did it free of charge. Thanks a bunch.

    Denton Mobile Mechanic

    Denton Mobile Mechanic

    (1 review)

    Absolutely the worst service I have ever received. These guys are scammers that take your money and…read morenever complete the job. I had a radiator replacement that cost $700 that Lonnie Cobb came to do and didn't complete the same day and was supposed to come back the next day. I called him and his boss and they both ignored calls and texts. Please beware and don't use them. I have to find a new mechanic to finish the repairs. They have the worst customer service in the business. If I could have gave zero stats I would have.

    From the owner: Denton Mobile Mechanics Co. specializes in delivering high-efficiency, on-site automotive repair…read moresolutions designed for customers who value speed, transparency, and operational ease. Our mobile-first model eliminates traditional shop delays and brings certified expertise directly to your driveway, office, or jobsite. We focus on creating a streamlined service experience powered by reliable diagnostics, data-driven repair recommendations, and access to discounted wholesale parts. Every job is executed with a quality-assurance mindset supported by a 12-month/12,000-mile labor warranty. Our technicians are equipped to manage a full lifecycle of vehicle needs — including brake systems, starters, alternators, suspension components, tune-ups, AC repairs, and advanced electrical troubleshooting. We also provide comprehensive pre-purchase inspections to support informed buying decisions. At the core of our service model is a commitment to trust, consistent communication, and customer-first execution. Denton Mobile Mechanics Co. is built to help residents and businesses minimize downtime, extend vehicle longevity, and ensure every repair is handled with precision and professionalism.

    Brakes Plus

    Brakes Plus

    (13 reviews)

    0 Stars! Before you go here to get anything repaired on your vehicle, you should consider updating…read moreyour life insurance policy and living will and testament. Why? They just couldn't get the right part, or make repairs appropriately, or didn't have the right equipment, or had broken equipment and had to order new equipment, or they recently fired employees that were the problem. It seems like there is always an excuse or someone to blame, when the problem is clearly still employed there. How TF do you send a vehicle out on the road TWICE with FAULTY & UNSAFE BRAKES when you have "Brakes" in your company name? Ironic. So if you have a death wish and know it is your time to leave this world, or if you have someone in your life that you despise, have the brakes "repaired" here! Supporting Facts: We originally brought in a truck for brakes, they diagnosed needing a master cylinder. After replacing the master cylinder it all the sudden needs a new brake booster. They resurfaced rotors and changed brake pads. Our vehicle took longer than expected because they ordered the wrong brake booster and had to order another. They said our vehicle was repaired to safe operating standards so we paid over $1600 and picked it up. Driving home the brakes did not feel safe and had a burning smell. Upon getting it home, we called them immediately and told them there was something wrong. They told us to bring it back as soon as it was convenient. We parked it for a day and brought it back that Friday. When driving it back to them, the vehicle made it 2 miles before starting to smoke from all 4 tires, lose power, and then several lights came on including check engine, VSA, and ABS. We were traveling on HWY 380 that has a speed limit of 70 MPH, when the truck suddenly locked up in the middle of the highway! FORTUNATELY it was pulled over safely. At that time I communicated my concerns to the store manager, who always acts as if everything is not a big deal. They agreed to tow the truck in at that point. During this time it was communicated to us that they had an issue with their machine and admitted to not being able to bleed the brakes properly. This can very well cause the ABS module failure which was clearly their fault! They said it just went out on its own- NOT TRUE! They completed repairs again and when we picked up the brakes were still soft and still a safety concern. TIM told us, "That's as good as the brakes will get on a 2008." Since this is a 3rd vehicle we bought for my son to learn to drive on, it was parked while he was out of state for a couple months. We decided to have an actual mechanic look at it before he returned and started driving lessons again. Sure enough, the mechanic said that Brakes Plus installed the wrong brake booster. This means they sent us out for the 2nd time with an unsafe and faulty brake system. We informed Brakes Plus that we have lost faith in their ability to get the correct part or make appropriate and safe repairs on a vehicle and it is our right as consumers to find a competent mechanic to ensure our vehicle is safe. Brakes Plus declines our right and says they will not refund any amount paid or do anything to help us towards safe repairs. The only option they provided was to return to them for repairs! We obviously will never take another vehicle there. Ever. TIM also denied saying that he didn't tell us that is as good as a 2008 brakes will get. I hope that you make a wise choice to go elsewhere for your vehicle repairs. I hope I can help save one person from making this mistake and possibly even saving a life in the process! *At this time we are having our truck repaired by a competent mechanic that will prove Brakes Plus to be negligible. We are in a credit card dispute, and I am contacting their corporate headquarters and Texas state agencies regarding consumer protection from mechanical negligence since their regional manager is also very ignorant and failed to resolve this.

    2:00pm appointment, they did not even look at the truck until after 4:30pm. I was there until…read more6:30. When I asked why it took so long since I had an appointment - I was told they don't matter. If they book a full day's work before I arrive then I'm toast. If 2pm rolls around they aren't going to pull a customers car off the rack to accomodate my 2pm. At the very least they should have keep me informed and let me know that it would be hours before they could even take a look. I would have left.

    Take 5 Oil Change - oilchange - Updated May 2026

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