The very helpful getting me back on the road and if I ever have any problems, I will use them…read moreagain and them to my friends and family

Good fast and priced right…read more.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!°!!

They have gained a customer for life in me! From my first interaction with Alex via phone, I knew…read morethat we would be ok. But once I walked in, each and every person that we interacted with was kind, treated us with respect, and made sure that we were kept informed every step of the way. In a time where people are constantly being taken advantage of by repair shops, Christian Brothers has restored my confidence in repair shops, and me and my family will be customers moving forward! I was truly blessed by being there today!

Over a year ago my bumper to bumper warranty was coming to an end and I asked Christian Bros about…read moretheir Care Plus warranty. It covered everything my previous warranty covered plus a few more things. I would pay as I go and the deductible would decline every few months. Six months later I'm moving to a new home and every light comes on in my Honda Odyssey, I took it in and the team assessed the issue. I remember the team saying to me, don't worry about it, the warranty is going to cover it. They came back with a huge issue with the motor, and rather than rebuilding the motor, Christian Brothers replaced the motor with a used motor with 65k less miles. In addition they covered a car rental for 3 days. Over the next few days they called to replace a few other things like a water pump so it wouldn't have to be done later and they paid for it. I was overwhelmed by their attention to detail and commitment to excellence. While at times they can longer than other shops, they stand by their work and use only the best parts. I'm now a lifelong Christian Bros customer as they have won my business going forward. I highly recommend to anyone!

Service here is impeccable! It's such a breath of fresh air to work with honest mechanics, who…read morearen't looking to get rich but truly help their customers! I drive all the way from DT to receive service here, and it's worth it. Thank you so much!!

Welcome to Texas. I met Don a few minutes ago and he was absolutely amazing. I had to get my…read morevehicle inspection taken care of and they are quick. He looks out for veterans which is really important to me. He also told us places to go since we're new in town. Thank you Don. I'll be referring you and coming to you for any of our vehicle needs. Semper Fidelis Inspection service

I have been a customer of Pioneer Automotive since about 2012 when I moved to the Hickory Creek…read morearea. I have always received the best of service which started out with a State Inspection. Over the years the business moved to its larger state of the art facility further down on Teasley across from Guyer High school offering several working bays and a stylish waiting area with the same great customer service and accommodations. They have started back doing State Inspection as of this year! I have been with them for 9 years and they continue to be very relevant for me and my family for all our auto needs. I especially like the overall service point inspection to keep you up to date on your car's needs to get ahead on the maintenance required for optimal performance. I believe and trust in Pioneer Automative.

Well, there's your problem. No - you don't remove the head to replace plugs and coils on a 2014…read moreCamaro 3.6. I'll do this in my garage in under an hour. Do better. Emily W. Customer Service We truly value our reputation for honesty, and it's never our intention to make a customer feel taken advantage of. Automotive quotes can vary significantly based on the specific engine's labor requirements and the quality of parts used. replacing the spark plugs is a labor-intensive job because the intake manifold must be removed to access them, which typically takes about 2.5 to 3 hours of labor.

On November 17, 2025, I came in because my check engine light kept turning on and off. After being…read moretold that replacing the mass airflow sensor and the oxygen sensor would resolve the issue, I spent an entire day waiting--only to pay a substantial amount of money and get back on Loop 288 with every light on my dashboard lit up. When I returned, they removed the oxygen sensor they had just installed because, apparently, that was what caused my car to malfunction. In other words, they were guessing from the start. Despite that, they had no problem charging me for a part that clearly did not fix my issue. After wasting two full days at this shop with zero resolution, my check-engine light is still on, and now I'm being told the problem is the fuel pump. It is unacceptable that I was charged for unnecessary work while the actual problem remains unaddressed. To make matters worse, when I returned on the 18th to express my frustration, the manager behaved extremely unprofessionally, taking my keys and walking off without a word. I am almost sure he insulted me, based on the staff's reaction. This entire experience was unprofessional, careless, and dismissive. I strongly advise anyone considering this location to take their vehicle anywhere else. I should never have been charged for guesswork.

got it done quickly which is what i needed on my busy day with other appointments to go to.read more

Fantastic customer service! I was running late to work, but concerned I was out of oil. I asked if…read moresomeone could just please check my levels to see if I could hold off another day or two when I had more time for a full oil change. The customer service technician named Red, immediately checked my oil levels himself, said I was a little low and for my peace of mind added a quart and a half for me. Within five minutes I was back on my way to work on time. Will definitely be bringing my car for a full oil change this week!

Came in on a Saturday morning at 8am to drop off my car for a simple coolant leak repair. The tech…read morewho was supposed to be working on it left early for the day and nobody told me anything after I had to find other means of transportation all day and waited on a call all day. I finally called an hour before close at 6pm and they told me they didn't even diagnose my car. They told me to bring it in the next day, which is today, and they'll get me in for sure. So I call first thing this morning and they said sorry we can't do it, bring it in tomorrow morning and maybe we'll get to it. My first experience here was an absolute joke and I won't be returning.

Asked for a time estimate on a tire install. I came in with my two small children, so I wasn't…read moregoing to wait if it was going to be a while, and was just going to purchase the tire to install at another shop later. I was told about an hour and 10 minutes, so I decided to wait. I walked the store with my children and came back just a couple minutes shy of an hour and 10 minutes and asked on the status of my vehicle. I was told it has not been worked on yet, but *should* be soon, he thinks. I walked away to just wait until who knows when, but my kids were already getting cranky and it was lunch time. I asked to just purchase the tire and take it with me. I explained to the man at the desk that I was a bit frustrated about the time estimate because I have two small children that have already waited an hour and they did not complete or even begin on my vehicle. He ignored what I said and only replied with "I don't know. I just got here, so". He asked me what kind of vehicle I have twice, and I told him. Then, half way to my car with the tire, I asked if he had my keys,,only to find out he had left them inside and he had to ask for a third time in a one-two minute span what kind of vehicle I have so he could go get my keys while my kids and I were out in the cold. Extremely rude, cold customer service. Could not even look me in the eye. Do not care whatsoever about customers. Truly the WORST car care experience I have ever had in my 12 years of driving and getting regular routine maintenance.

Have came here many times. If they don't have it, they will send you to the best place. Firestone…read moreis for sure not a place they will send you. Come to them for tires and oil change. No joke probably one of the best in the area for quick and reliable service. Walmart? Yes, Walmart. I go to a few other places for other things, but come here for oil change and tires. Only if local to Corinth lol. I am sure your Walmart is just fine too. Although the men/women that work here have always been great. Obviously discount is the place to go if getting (four new tires). Sorry Walmart haha

Service was quick. Everyone was friendly. I had an inspection done and had a few quotes for other…read morerepairs. They let you bring in your own parts here and will just charge for labor. This will probably be my goto inspection and repair shop in town now.

Oil change was done with very oily boots which covered my carpet mats. Oil pooled in lower splash…read moreguard, dripping on drive way. A big mess!

Completely ridiculous. I scheduled an appointment for a check engine service while also providing…read morethe code for what was wrong with the car and what needed to be fixed. I was charged the diagnostic fee for the service. My service manager was not communicative at all. After six hours of waiting to hear about how long my car would take to be serviced, I called the dealership only to find out they had to order the part and it wouldn't be in for four days. So I was left in the dark and would have waited all day without knowing my car wouldn't be ready. I have a service contract that should cover any damages from bumper to bumper while in the warranty guidelines. But I was told it wasn't able to be applied because of 'outside damage' when my car has absolutely NO damage to the outside of the vehicle. It has never been hit by anything or had any damage done to it in the years I have had it. Completely ridiculous interaction and the way they run the service department.

This is a service department, lack of customer service and finally Jeff Eckert review. I would…read moreprefer to leave no star but the system does not allow it. On January 23rd, 2025 at 4:50pm I received my confirmation email from Eckert Hyundai confirming my February 6th, 2025 7:30am service appointment. You have to include the purpose for the service visit therefore my included: Engine Performance Diagnosis (Running Rough, Other), vehicle jerks during take off, also need sunroof seal repaired, wind noise heard during highway driving. So with that information you would think they would know which tech(s) they needed to diagnosis my vehicle. I actually dropped my vehicle off the day before on February 5th, 2025 about 5:00pm, my thought was they would have my vehicle there ready to go first thing. My first issue was when my service advisor checked my vehicle in and informed me that they hoped to get to my vehicle within 1-2 days. I was a bit surprised by that because I had an appointment and I assumed the idea behind setting appointments was so that service department had an idea on what was to be expected on any given day. I mean they had approximately 12 business days (and yes that does include Saturdays) to plan for my arrival. Even though I was not happy about being told it might take them 1-2 days to get to my vehicle I left it anyway. Obviously hoping for the best. Well, February 6th came and went with no communication from my service advisor (admittedly I was annoyed) but to be fair she did say 1-2 days. On February 7th at 11:38am I sent a text to my service advisor asking if my vehicle had been looked at yet. She responded at 11:53am advising it had not been looked at yet. At 12:00am I asked if my vehicle was going to be looked at today. At 1:37pm I received a response back apologizing for the late response and that I was next to be looked at and that she was hoping it would today and if not then it will be Monday. To be honest I did not respond because I was again annoyed but I also was never notified that my vehicle had been looked at. So now we are at my second issue! Why do we make appointments and then have to wait days after that appointment for our vehicles to be seen? I arrived at the dealership on February 8th about 9:30am and picked up my vehicle. I did that because the lack of communication was horrible and I did not have any faith on when they would actually get to my vehicle. Before leaving I made it a point to stop in and asked to speak to the General Manager. I was directed to Jeff Eckert's office. I will give him some credit because he did wave me into his office when I motioned to him through the glass wall. I introduced myself and went through my experience and asked for some explanation on the expectations of them getting to a vehicle when an appointment has been made. He explained that it does depend on why the vehicle is in and when that specific tech(s) is available. He also mentioned the 1-2 days just like the service advisor did. We were now into day 3 (and yes I am counting Saturday because the service department is open) and my vehicle had still not been seen. I informed Jeff that I was not happy about my experience and did not understand the point of making appointments. I explained to him that I actually purchased my vehicle from them and that I have actually scheduled service appointments before and that those experiences went well. Here is my third issue. He took down my contact information, he actually looked on his computer (I am assuming he looked up my purchase and service history) and looked me in the eye and stated that he would get with his service manager and that they would contact me on Monday (February 10th). Well I am now writing this review on Tuesday (February 11th) at 7:25pm and not a word from anyone at Eckert Hyundai. Jeff Eckert you dropped the ball sir on your customer service, when you look a person in the eye and shake their hand and make a promise that someone will call, then you should call!