Personal Touch Minute Lube staff were incredibly kind and understanding. After being turned away by…read moresome other places because not many shops were comfortable driving my hand-controlled van, I came here for an inspection and oil change. They took me without hesitation. As a wheelchair user, my van is equipped with hand controls, so getting routine vehicle service isn't always as routine as it should be. The staff didn't make it a big deal. They listened, understood how my controls worked, handled my van perfectly, and had my inspection and oil change completed in under 30 minutes, even with two people already in the waiting area. What made the experience even more memorable but also made me speechless, was something completely unexpected. Another customer at the shop was ahead of me and, without saying anything to me, quietly paid for my entire visit and his own, then left. I never even got the chance to thank him. (Thank you amazing human for your genuine kindness.) Between this man's incredible act of kindness and the way the staff treated me with absolutely zero hesitation, I left feeling genuinely cared for and at a loss for words. Sometimes accessibility really is as simple as saying, "Yes, we can help you." Or "let's try to see how we can help!" I absolutely recommend Personal Touch Minute Lube. 10/10 will go back and keep going back. Thank you to the amazing human who performed the most selfless drive-by act of kindness I've ever experienced.

Great place with fast service and reasonable prices! We highly recommend them! They do state…read moreinspections, oil changes and fix flats for $15!

Came here because hubby had a nail in his tire. The guys who helped us was super nice and plugged…read morehis tire. It was excellent customer service and the cost to plug the tire was super cheap. I will say you can purchase new and used tires here.

The past two times I have came to this tire shop, the owner has given me issues and has caused…read moredamage to my vehicle. The first time I had him replace the two front tires on my two door coupe. He replaced the stick on weights that were originally on my wheels and replaced them with the sidewall weights that stick out. This cause the weight to brush up against my strut and cause my vehicle to shake badly. I promptly went back to the tire shop to express my concern for this shaking. The owner seemed to be irritated with me saying that there's nothing he can do that my wheel are what's the problem. I expressed that the wheels usually have stick on weights as to avoid this issue. After hassling with the owner for a while he agreed to take the wheels off and use the stick on weights to balance the wheels. After doing so, I leave the tire shop and my steering wheel is shaking uncontrollably. This is a result in the owner purposely unbalancing my tires. because a few weeks later I had the tires re-balanced at a different tire shop, and the shaking was completely gone. Aside from this, I came early in the morning to have my tires serviced. As the assistant was working on my vehicle the owner pulls the tech off of my vehicle to finish getting everything set-up and ready for the office outside of the building. I thought this was extremely rude and unprofessional, as I am a paying customer to have my vehicle worked on and the owner pulls off his employee to finish setting up chairs and setting display tires outside of the building. I'm very upset with the quality and customer service and this location. I will never be coming back to this tire shop in my life.

I change my own oil, but thought I'd try the new spot down the road since I'm way over due and…read morefeeling lazy. The waiting room is great, new cozy leather chairs and free bottled water and coffee. They let me bring my dog in, guys are friendly and I'm sure the oil is the correct oil and filter is correct as well. I'll update my review if I happen to find anything was broken or the drain plug bolt doesn't have a gasket or washer and it's over torqued..... but until I might (hopefully not) find that, I'll assume they are perfectly competent.

Not impressed. I get costs have gone up, but there are hidden fees not disclosed before service. I…read moregot my oil changes and the cabin filter replaced. $159.22. Canin filter "service" was $39.99 which is what is post in the business. The filter was an additional $20, and labor was $30.82. I highly recommend not getting any additional services here. Your can go to any auto supply store and pick up a cabin filter for significantly less, and some part stores will install for free. Don't get hosed!

An efficient way to get my annual emissions inspection done! I appreciate that they were quick and…read morethat I did not even have to get out of my car! Thank you!

Came in for an oil change in fleet vehicle the manager pulled the cabin air filter which was very…read moredirty he told me a replacement was $60 I'm expensing my maintenance so didn't worry about it. Found the same filter on Amazon $16. I don't recommend this place they are out to take advantage of of you. I don't recommend this place and will never return except to confront the manager over his sale tactics.

HEAVILY RECOMMEND!! Lynch is an amazing mechanic and really…read morefunny. He's a very honest person too you could trust. The staff were great and quick as well took my oil change in and out in 30min even helped me with another issue I had with my car! Thank yall so much I will be coming back!

Save your time. Don't go. Don't call. Estimated times are awful. Called. Was told no wait. I got my…read morecar there 15 minutes after I hung up. Was told 45 minutes. I've now been sitting here for an hour and 15 minutes. And they're not done.- Were they nice? Yes, they were polite and kind throughout the whole process. But I would not have come that I known it was gonna take over an hour. So whether they were wrong or whether they lied, it was a bad experience for me. I'm pissed because I had a whole lot of other stuff I could've done in that time on a Saturday.

We have used this location for years and it's always been quick and easy. The location is great as…read morewell.

I at 7:45 The were already open. I parked in the lane where I always do. When I go to get…read moreinspection on my truck. although there is a lane on side I have never gone to side. I went in and Tv on and no one there I sat until 8:00. I thought this is crazy. Sign on bay says not to go in so I yell HELLO! A guy pops up out of a chair he was asleep. I said I need to get inspection I have been here for a while. Like 15 min! He said well you're not supposed to park here you need to park over there. I said ok I'm sorry! He then proceeds to say you're not supposed to come inside. not see at the it was hazardous to go inside. I said young man I did not go I yelled and you were but I will park over. I never have I'm sorry! He kept on by saying don't you see the arrows. I said yes I understand. I will go and park on the other side. Do you not want to do my inspection and he looked at me with a blank look on his face. Took him a while to answer. I said I guess you don't want my business then. And he said whatever. So I've been saw another guy pulling up. I decided I'd go over and park over where he wants me to park. No problem with that. That guy then comes after me sitting there for. I don't know how long and I said I need to get inspection, but I also need the name and a them a number or email in the guy that I do not have a way to contact the . That's when I decided I would take my business elsewhere. I want to help small businesses, but when they have people that are so rude and have no idea what Customer Service really means and how to talk to people very sad. I've gone there several times. I cannot give a value on the service because I did not get service. So now I'm going down the road to a chain called grease monkey.

I was driving from Denton to Lewisville when my car alerted me that the tire pressure was dropping…read morequickly on the passenger rear side. It was just a few minutes before 6 PM, when almost all of the tire shops close. But I saw that Just Tires stays open a little later and made a bee line straight there. The technician who greeted me was very courteous and helpful, and they were able to quickly determine a nail had gone into the tire at an angle. Fortunately, they were also able to patch the tire, and they double checked that the patch would hold given the nature of the puncture. I was back on the road in 45 minutes, incredibly grateful for the exceptional service and the kindness they showed me. Highly recommend!

I recently had an oil change at Just Tires, Highland Village on Justin Rd…read more Unfortunately, they did not properly replace the oil filter, which resulted in the check engine light coming on and the oil pressure gauge malfunctioning. Due to the technicians lack of quality work, this has caused significant inconvenience, as I had to rent a car while my truck was in the shop for repairs. Plus the added expense to get my truck repaired. When I approached the manager and went over the inconveniences this has caused me. I was only offered a free oil change the next time I came in. That is not likely to happen. Being a loyal customer for quite a few years I believe they could have done better towards me and offered more than one free oil change. I would not recommend Just Tires of Highland Village based on my experience.

I took my sisters car here when it did not start consistently. They were able diagnose and repair…read moreit all in the same day. I was over joyed because other places could not do until the next day and that would not work out due to our schedule. The following repairs were made on her car: New battery, starter and alternator. I will have to say I thought the price was a little high but sometimes for good fasts service you have to pay for it. (I checked my bill for my alternator repair and new battery vs. hers and it was $125 cheaper and I live in Connecticut). Again good fast service sometimes you have to pay more (and I understand different cars etc). While I was there I was without my cell phone charger since I did not expect to be out and about so long and they found someone who had the same phone so I could charge mine. That was a life saver! Overall they were great. I found coupons online when I got home but oh well my fault! Regardless I thought they were great. They took he time to explain everything with me and give me options.

I've brought my other vehicle's here before; this time it was my other 04 Dakota. They did great…read morework, great communication, there were a couple of hiccups but nothing we couldn't figure out. I've said it before about this place it is one of the few shops that actually make me feel good after spending $1k+ lol. While talking to them I had them give me a quote for doing a heater/evap core on the same vehicle anybody who knows how labor intensive that is knows it is no small job. They quoted me a little over $2k and I know they will do a great job on that as well whenever I bring it back in and they will get another great review. Thanks again to Chris (my service advisor) and Scott (the mechanic).