Excellent customer service. Took great time in helping me understand the basics of my new pool…read more Extremely helpful. This will definitely be my go to pool HQ

Thank you Action Pool. You were the only pool supply that took the job. My pool is now automated…read more Ryan gets the shout out. Thanks you for explaining everything and saving me money on a part I didn't need. BRADLEY (owner) get that guy a raise!. Rock on Ryan. I'm sure I'll be requesting Action in the future. Anyone reading this review, I highly recommend Action Pool & Spa supply for your maintenance.

I have never bought a hot tub before. I'm so glad I stopped into Temecula Valley Hot Springs. Jose…read morewas fantastic. He was patient and answering all my questions. He was instrumental in helping me decide on the perfect spa for our home. When the spa was delivered he came out and made sure everything was perfect. I would recommend Jose and the staff at TVHSS to anyone wanting a great product, an old fashion personal customer service experience and great value.

The salespeople are amazing. Look for Kaitlyn or Jeff. With the lifter and cover does provide…read moreadditional privacy. That was a nice bonus. Also being able to control it with my phone and heating up the jacuzzi on my way home is a nice added feature.

My family loves our grill and we appreciate the free gifts given to us. An updated mini fridge not…read morethe floor model and a free grill cover. Look forward to doing business with you in the future

The product is good. The selection was good. The value is ok and the service could be better. I was…read morenot told that I could have had them pre-wire my outlets on my island. Now that it's delivered they won't help out and I have to call an electrician, which will cost me more. I spent over $7k and they can't wire up a pigtail for me. Pretty disappointed in that.

The owner Mike is awesome! Came in with an issue with my barrel nut for water filter pressure…read moreclamp. Leslie's only had the set and it didn't fit. Mike had me bring all the hardware down and spent time making sure what was what. Not only did I need a new barrel nut which I knew and he had IN STOCK, he also realized that I needed to buy a die tap to correct and clean my threads on the bolt assembly itself. He also wrote down exactly what I needed and referred me to Hanks Hardware. I went from an inoperable pool on 4th of July, to an operable one on the 5th. If this place was only open yesterday when I decided to clean my pool filters before the party ‍.

I had a great experience with Bobby, who is one of the owners and does their field repair, that…read moreserviced my pool equipment. I had broken one of the coupling nuts to my salt cell while taking it off to clean it. The problem was to replace the coupling; there wasn't any room to just cut it off and add another. I went to their store on Saturday looking for help, we buy all our pool supplies from them, after explaining what happened and showing them the pictures and challenges of the repair, they offered some possible solutions and said they would have Bobby call me first thing Monday. Bobby called first thing on Monday and scheduled and made the repair for Tuesday. Bobby knows his stuff and didn't try to up sell or make a bigger deal out of it. I was surprised to learn they have tool that can bore out the old PVC in the joint without too much trouble and cost. Service call is $150.00 plus $60.00 in parts; they only use OEM parts. That might sound expensive, I really didn't think so. Called when he said he would, fixed the system and gone in an hour. I will absolutely use them anytime I need pool service.

Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

While I ultimately chose a different contractor, Joel was professional and understood our vision…read morefor the backyard. He provided a detailed thorough proposal and answered every question. I gathered 3 bids after interviewing 9 total contractors. Premier was a very close second.

While the owner was friendly enough and was one that came to us directly himself (back during Covid…read more- end of 2020) which impressed us, most of his talk was bragging about how many jobs he had running simultaneously and his own amazing pool that he hosted lavish parties. We asked for a mini/smaller scale version of our neighbor's pool he did around the same time and we knew what our neighbor's paid. The bid that came back was outrageous (over $90k back in 2020) when I wrote them back and said there must have been some mistake, our bid was altered and sent back all of a sudden $20k less which didn't give us a good feeling nor did we feel we could trust this company so we decided to go with someone else.

4 years later, I call Alex with questions and concerns and he still remembers me and answers like a…read morefamily member would... Had an issue with my spa lights and he was able to take care of it under warranty as apparently it's been a common issue, and in a timely manner. Absolutely solidifies the exact reason why I chose these guys 5 years ago... customer freaking service Love these guys, and you will too!

The price is great (better than the other pool places we interviewed), although that comes at a…read morecost for sure. They started out strong, but then they completely dragged out our build. There were weeks where we didn't see or hear from them. We were constantly having to contact them to see what was going on with our build. We seriously thought they were just going to leave a big dirty hole in our yard and never come back. After 7 months of us practically chasing them to come back, our pool was completed. Had we not chased them, I would think we would still be dealing with them. We had to point out several cosmetic things in the surrounding areas they worked on, but the pool itself turned out great. Would we recommend them, mmmm probably not unless you have the patience of a saint.

Working with the DIY Pools and Spa Program was the best decision we could have made!…read more It is crazy knowing that other pool companies quoted us a pool and spa alone* leaving everything else untouched for the same amount of money we spent on pool/spa, landscaping, housepainting, rain gutters and an outdoor alumawood patio! By going the DIY route, following their step by step program , we saved enough money to give our backyard a complete modern makeover and upgrade our entire exterior house at the same time. The process gave us control, huge savings, and a finished result we absolutely love! If we could build our own pool with DIY Pools and Spas help- anyone can! Highly recommend!