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Phoenix Pools and Spas

4.6 (33 reviews)

Services - Phoenix Pools and Spas

Pool installation

Pool remodeling

Phoenix Pools and Spas Photos

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Bettina T.

One of the BEST pool contractors I have ever worked with!! Not only did they finish on time, they did a fabulous job! Our backyard went from dirt to a beautiful pool in under 10 weeks (would have been 7 if we didn't put in a grotto and slide). Eric, the owner, was in constant contact with me throughout the entire process. He even gave me a courtesy call to let me know that he'd be on vacation for a few days, and who to contact if I had any question while he was out of town. Extremely professional and an absolute pleasure to work with. I know this isn't my forever home and he'll definitely be doing my next swimming pool. I'm in a new community and he has been referred to four other homeowners that we're putting pools in and they all feel the same way. Eric was extremely honest upfront about all the cost for everything I wanted, none of the pricing changed along the way (except for those few upgrades I decided to do throughout the process). And to top it off, months after the pool was done, I reached out with questions about working the equipment that I had forgotten and he came by and helped me out with no problem. 10 stars if I could!!

This is our spa! It's gorgeous, the pool is just as pretty!
Jamie M.

Just wanted to do a follow up because I have friends that are having issues after the pool build is done. (Not with pheonix) We still have communication with our pool builder, I see that's a lot of the issues is once it's done you never hear from them again. Not the case here! I've recommended them to all of our friends!

pools of water/ patchy looking cement

These guys built us a nice pool, and they are easy to get a hold of.. but Alex does not take criticism well and has 100 excuses for everything.. Above all DO NOT HAVE THEM DO YOUR CEMENT! The contractors they used completely ruined our cement and coping. No sloping for runoff and no drainage leaves us with pools of water from sprinklers and rain. Resulting in an awful looking patchy surface, When we asked about it Alex got super defensive and in a condescending tone assured us this "happens to all cement", and "will clear up after a couple of months".. it's only gotten worse. We had a different company put in a cement patio right after the pool and it looks beautiful, plenty of drains and sloping for water runoff. We try to not let it bother us, but after spending $80k it's a real bummer and we expected much much better.

25 x 15 feet Baja reef and spa all automated Hayword system.
Ed B.

Phoenix pools are a top notch pool company. The owners care about you and don't send a salesman to your home they come out personally to talk about your needs. When Eric gives you a time frame it happens. We are very pleased with our pool. We couldn't ask for better quality and customer service.

Blue Granite pebble
Jessica W.

We had our pool started the end of April 2018 and it was completed by the last day of school in June. Our project was completed on time and on budget, no surprises. The upgrade options were so reasonable, we ended up going with a pebble finish, blue granite. One concern we had was what a pool/spa would do to our utilities, but with the efficient equipment, it really hardly made a difference in our bills. Eric has always been quick to respond to questions, even now that the pool is complete. I work from home and the crews were always professional and flexible with our schedule. Our pool build was a great experience! It's been nearly a year and we have loved every moment in our backyard. The whole family spends so much more time outside now, even when not swimming. We would absolute choose Phoenix Pools again!

Theresa D.

We LOVE our new pool! The entire experience working with Eric & everyone from Phoenix Pools has been so amazing. Eric is so honest and reliable from the estimate to the finish of our pool, which was completed ahead of schedule! Eric was always easy to reach, always showed up on time and so did ALL his crews. Everyone was nice, professional, left our yard clean & did phenomenal work from the demo, masonry, concrete, tile & custom slide. We highly recommend Phoenix Pools and would use them again!!

This is the glass tile installation...the manufacturer called it the worst job they've seen since their tenure.

I am hesitant to leave a review for Phoenix Pools and Spas as no one enjoys having to give a poor review for anyone. I would love to be able to leave a glowing review like many of the other reviews here but unfortunately our experience was nothing like the others who have posted before me. We contracted with Phoenix Pools in October of 2018 and we spent a year with them on our project before issuing them a 5 day notice to cure. So to paraphrase our job in a nutshell, we experienced: a pool project that was routinely under manned and under supervised; numerous instances of poor workmanship and short cuts by Phoenix Pools and the subcontractors they hired; a lack of reasonable diligence in the execution of our project, and subcontractors who were not being paid which severely impacted the progress and quality of our project. Some of the subcontractors used on our job appeared to be unlicensed/uninsured and Phoenix refused to provide evidence to the contrary. And, unfortunately at the end of this process we as homeowners are left to deal with tile falling off our pool and jacuzzi, dead trees and plants, and a zero edge pool that overflows to the point of touching our house when we have people swimming... among other things. If you plan to hire Phoenix Pools and Spas my recommendation is that you get a schedule up front, request a list of all subcontractors and verify their license, insurance, and qualifications. If you are doing a zero or vanishing edge pool, make sure you get calculations up front and have them verified by a non biased third party. If you choose a glass tile print out the manufacturer installation guide and make sure that the installer is installing per guidelines. Perhaps my job was an outlier but I wanted to let others know about our experience so that they can make an informed decision when considering whether or not to contract with Phoenix Pools and Spas.

I can say unequivocally that Eric with Phoenix pools is fantastic. His company and personnel did a great job and he was very responsive and patient. I would give him my highest recommendation. If you need a pool or pool remodel you should definitely be calling Eric. Kevin Fetterman

Phoenix pools did an amazing job on our pool! We all love it and use it daily. Highly recommend them, it was done in 4 weeks!
Paul V.

We chose to go with Phoenix pools in temecula after getting several pool quotes. Their pricing was very competitive and the design was exactly what we were looking for. We are so happy with our choice!! The pool and spa came out better than we had hoped and it was all done in just 4 weeks! Crazy! Every trade they used was great, on time, cleaned up and respectful. I would highly recommend speaking with Eric before you start and pool, he really knows his stuff.

Eric was a great choice for our pool. He stayed with in my budget and was flexible where I requested changes. We were told it would take approximately 8 weeks and we finished right around that time even with rain delays. We are extremely happy with the end result and enjoy our backyard sanctuary every day.

Poolside with a view

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Best experience we ever had! Eric was great to work with and our pool was done in a timely manor :)

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Review Highlights - Phoenix Pools and Spas

I got 5 estimates and when Eric (my second) came out I was pretty sure I would be going with them.

Mentioned in 21 reviews

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Element Pools & Spas - Residential resort

Element Pools & Spas

(55 reviews)

Element Pools absolutely exceeded our expectations from start to finish! They truly know their…read morecraft and take pride in their work. What stood out even more was their patience and professionalism when unexpected situations came up. Instead of cutting corners, they handled everything calmly and made sure the final outcome was perfect. The design TJ created is modern, unique, and completely transformed the space into something special. The 3D rendering was EXACTLY what they delivered. If you're looking for a team that combines skill, creativity, and reliability, Element Pools is the way to go. TJ and Kyle were there along the way to answer any questions that came up (and we had a lot of them). Element Pools gave us a yard that will be filled with memories for years to come!

We used Element after being referred to them by friends. They had spoken highly of the owner, Eric…read more I received multiple quotes for a complete pool remodel and they were competitively priced. Once I committed they were easy to work with and the project manager Kyle was very communicative as well as honest and upfront about the process. I was never pressured with timelines on decisions or with them trying to upsell continuous add ons. They were able to start quickly and finished ahead of schedule. The work was very tedious and his crew were very meticulous and detailed as well as conscientious about cleaning up each day. The end product is exactly what we wanted and I wouldn't hesitate to use them for any pool needs

Aloha Pool & Design

Aloha Pool & Design

(31 reviews)

I'll start with this…read more.. I did not hire Aloha Pools for my project. They were professional, prompt, and provided a great design for my small yard. I chose to sign a contract based more on overall cost and familiarity with another company. Initially called to get a bid. Met in person and described what I was looking for. They delivered an excellent design that was was a more creative use of space than most other companies. Their overall design included lots of retaining walls and landscaping that was not included in the contest price but would have made for a lovely backyard oasis. They were timely in response to my initial communication and delivered the design earlier than promised. Ultimately, I decided on a company I'd done work with before but I know Aloha would have been a great company to select as well. 5-stars - I couldn't go there just based on contract price being a little higher than the competition and we ultimately got our dream pool for about $8000 less than what Aloha was charging. Again, I'm sure the value is there as they delivered at every interaction.

I started the process in March of 2020 by getting quotes from 11 different pool companies within…read morethe area. Most had a great pitch, some never showed and one highly recognized company lost my email in the junk folder. Mark was just a straight up honest guy that told it like it is and didn't sell me fluff. Fortunately I wasn't in a rush with the Corona buyers so I had flexibility and time. Price - His price was comparable to the majority of other quotes. You get what you pay for. My learned lesson is to beware of builders that are too cheap or way over priced. Communication - Absolutely top notch!! He always had me plugged into the building phase. Whenever I had a question, he always replied In 10-15 minutes. Work - Also top notch!! From start to finish his crew did a great job. Any concerns that I had were immediately addressed. Suppliers - Although Aloha does have a preferred supplier, talk with Mark and let him know if you already have another supply company in mind. They worked with us and our preference. Payment - NO DOWN PAYMENT AT ALL!! Our first payment was only after the completion of phase 1 and with our approval. From what I came to understand, some companies ask for an upfront down payment, in reality this is to fund other projects and it's not going to your build.

Phoenix Pools and Spas - poolservice - Updated May 2026

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