We haven't had regular service to our pool, yet, but as new customers and new to owning a pool, [[HIGHLIGHT]]Crowne Hill Pools has had great communication.[[ENDHIGHLIGHT]] We are hopeful the service reflects their introduction! read more

Started off on a slow note but as time progressed improved. Both Mike and Eric were friendly, helpful, knowledgeable and most of all professional. read more

Crown Hill Pools did a good job redoing our pool and Nate was good to work with. Would highly recommend to friends and family !!!!!

Crowne Pools is an excellent choice for repairs. I poated a before pic w/white old fiber optic cord and an after pic of the glass matching tile! So beautiful, what a difference! [[HIGHLIGHT]]From my first call with Charm to the first meeting with Nate for assessment, I've been very happy with the person-ability along with professionalism of each person.[[ENDHIGHLIGHT]] Then the BCC Crew aka Brendon, Christian, and Cristian, showed up and completed the repair in 2 hours. They were very professional and did an excellent job! Thank you guys for making the jacuzzi repair. So much better! Steve & Renee K. read more

Crowne pools has been so great! I just purchased a new house with a pool and they came out fast, help diagnose some issues with this filter and we're just so incredibly knowledgeable and helpful. I appreciate the professionalism and expertise in their field read more

Five stars for Crowne Hill Pools! It is so hard to find reliable service these days, but they are always on time, professional, and communicative. I love getting the service reports with photos and chemical levels. [[HIGHLIGHT]]Nate is friendly, knowledgeable, and always takes the time to answer my questions.[[ENDHIGHLIGHT]] Great value for the peace of mind they provide. read more

Crowne Hill Pools - Pool - Pool Cleaners Near Me

We called for weekly pool cleaning. The guy came out for estimate @ $200 a month. Then he said your skimmer has a leak but we can fix that at $3500. We made the mistake of not getting more estimates and proof of leak. After paying them half deposit they starting making excuses why cause they couldn't get part (that was a lie). Finally they came out fixed the leak (the workmen were great) but now our pool is still leaking! [[HIGHLIGHT]]So we canceled weekly service plus NATE that gave us estimate wouldn't return my calls. Af[[ENDHIGHLIGHT]]ter checking around the cost was double plus they charged my card without my permission. Hope that NATE and company look at this review cause we have lived here over 50 years plus we're living on social security. Beware of the estimator cause he also promised my wife he would check the light in pool while water was down but he didn't and again wouldn't return my calls- we feel like we were ripped off!!! JUST BEWARE we're old not dumb!! read more

[[HIGHLIGHT]]Very responsive and very knowledgeable[[ENDHIGHLIGHT]], would recommend to anyone looking for pool services

[[HIGHLIGHT]]Nate and the crew are fantastic!!![[ENDHIGHLIGHT]] My pool was in bad shape and they brought it back to life. Thank you so much Crown Pools for excellent service!!! read more

[[HIGHLIGHT]]Love the Crowne Hill team very responsive always help me with my pool needs and spa and repairs[[ENDHIGHLIGHT]] read more

Crowne Hill Pools - My community pool - Pool Cleaners Near Me

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[[HIGHLIGHT]]Answered all my questions[[ENDHIGHLIGHT]]. Very professional. [[HIGHLIGHT]]Explained to my issues.[[ENDHIGHLIGHT]] Would recommend to my family and friends. read more

I do not recommend Crowne Hill Pools or working with their contact, Nate, due to repeated unprofessional behavior and poor customer service. In addition to charging premium prices for their services, the company also imposed unexpected fees without prior notice or explanation. Despite raising multiple concerns about the quality of service--specifically, that the technician was not properly cleaning our pool--Nate dismissed our feedback and attributed the issue to weather conditions. After several service visits, I sent a photo of the pool just hours after a technician had left, clearly showing the inadequate service. Nate admitted the condition was not up to company standards and said the technician would return to resolve it. More concerningly, the technician broke our pool's drain cover and failed to report the damage. Instead, he attempted to conceal it by hiding the broken cover under pool toys. When we discovered it and contacted Nate, he initially dismissed the issue as "normal wear and tear." Only after further discussion--and the technician admitting he failed to report the damage--did Nate agree to replace the drain cover. However, after making that commitment, he stopped responding and has not followed through on the repair. Save yourself the frustration--look elsewhere for a pool service provider. This company lacks transparency, accountability, and professionalism. read more

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Crowne Hill Pools suffers from management issues. Their office staff lack decorum (Renatta) and are unprofessional and seriously need training. Before you contact them for pool equipment services, please be aware that regardless of the money you are about to spend with them, you are not are not the priority. Unfortunately, Crowne Hill Pools is not reliable and I value reliability and customer service when my hard earned money is being spent, you shall find neither with Crowne Hill Pools. I would highly advise against using their services. I echo another post here on yelp.. "Save yourself the frustration--look elsewhere for a pool service provider. This company lacks transparency, accountability, and professionalism." I couldn't agree more. Veronica R. on Yelp! read more

[[HIGHLIGHT]]The whole team has been amazing in helping us take care of the pool at our new home.[[ENDHIGHLIGHT]] They've kept it in great condition, which isn't easy with all the trees and plants surrounding it. They also replaced our broken pool heater, and the process went incredibly smoothly. When they even came across a rattlesnake, they safely relocated it to keep our kids protected. Their professionalism, reliability, and genuine care have made them a valuable part of our home support team. Highly recommend! read more

Crowne Hill Pools - Pool Cleaners Near Me

We were having concern on how our pool system was running and we reached out to Crowne hill pools for help. [[HIGHLIGHT]]They penciled us into their schedule immediately and were in to service our system 2 days later.[[ENDHIGHLIGHT]] Their knowledge of all portion of the pool system was extremely helpful to both me and my wife. And we are extremely satisfied with how quickly they have gotten our new parts and how fast they work us in to their schedule. [[HIGHLIGHT]]Great customer service all around from consolation, to technician all the way to billing.[[ENDHIGHLIGHT]] Everyone has been extremely helpful as we transition to new pool servicer provider read more

[[HIGHLIGHT]]We have been using Crowne Hill Pool Service for several years now and could not be happier.[[ENDHIGHLIGHT]] They got rid of our algae problem and have had the pool looking better than it's ever been. They've also replaced and fixed broken parts of the equipment with no problems. THey take pictures each week to show what they serviced. [[HIGHLIGHT]]And they keep in regular contact with me via text, so they're always available and highly responsive if I need something.[[ENDHIGHLIGHT]] Friendly, reliable, affordable, and personalized service. Highly recommend. read more

My pool has looked great since I have been using them. [[HIGHLIGHT]]Very happy thus far.[[ENDHIGHLIGHT]] Thanks guys

[[HIGHLIGHT]]They are always on time, making payments are easy, informative (send videos and photos explaining in detail what they are doing and why) they communicate their holiday schedule with us way in advance, they constantly check in to see how things are going and if we have any questions about how our pool is being serviced.[[ENDHIGHLIGHT]] We have had some severe maintenance on the pool since we bought the house and the prices were very reasonable. Never upselling you things you don't need, always asking what we want out of our pool, and makes recommendation on our needs. My dog loves the pool man! And never complains the dog is in his way. Very approachable, friendly, and informative. I would recommend if you're looking for a new pool service or unhappy with your current one, to connect with Crowne Hill Pools. read more

Great service and attention. My pool has never looked better. [[HIGHLIGHT]]Great communication.[[ENDHIGHLIGHT]] They always show up for the weekly cleaning and maintenance read more

So very impressed by Crowne Hill Pools quality, efficiency and timing. The team were always on time and professional. They resurfaced our jacuzzi and stone work with care and quality assurance. Very highly recommend. Five Stars all the way! read more

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They are always very meticulous with their process. We have had a lot of pool service companies, and this one is far above any other. The cost is more than most, because they do it right. read more

I used Crowne Hill Pools to finish a job that was not completed by a previous non-licensed contractor. They replaced a skimmer, fixed all of the issues from the prior job and also acid washed my pool for a reasonable cost. They were professional and responsive. When they committed to a date, they kept their word. [[HIGHLIGHT]]The crew was fantastic and I recommend them highly![[ENDHIGHLIGHT]] read more

We have used Crowne Hill pools for the last few year and couldn't be happier. [[HIGHLIGHT]]They have great customer service and are always super communicative![[ENDHIGHLIGHT]] read more

Crowne Hill Pools is exceptional! We called them to come out to diagnose a problem we were having with our pool/spa heater. They knew precisely what to do, ordered the part, and the very next morning Nate came back to do the work. They were professional, efficient, friendly, and honest. We highly recommend Crowne Hills Pool for any and all of your pool needs. read more

I was in desperate need of finding a new pool cleaning company that was able to mark every box on my list of expectations. Crowne Hill Pools cleaned my pool for the last week and I could not be happier. My pool looks great! I am looking forward to experience the full consistency of service every week. read more

Our pool looks great! The employees do a thorough job and are very professional and friendly. I highly recommend them to service your pool

[[HIGHLIGHT]]Great company, answers questions if I have any.[[ENDHIGHLIGHT]] Provides a report each week after cleaning. Always on point.

Nate is super nice and they take very good care of my pool . Good company to service your pool needs.

My pool is consistently clean and spotless thanks to Crowne Hill pools. They always do an excellent job. [[HIGHLIGHT]]Very happy customer.[[ENDHIGHLIGHT]] read more

Great service, done in a timely manner! Everything is working great .Highly recommend Crowne Pool !

Experts arrived within a day of my pool chemistry rejecting chlorine, leading to algae growth. Nate is professional, knows his stuff, as does his service manager, Mike, and we are now 1/2way through a bit of a cleaning, repairs and renovation. Their prices are pretty competitive and they've been quite engaging to this point of the project - leading to having them become my 'pool guys' doing the weekly chem checks, etc. read more

Some of the nicest and knowledgeable pool professions out there. They'll make sure to get your pool running right and looking amazing. Pool is always sparkling! Would highly recommend! read more

We utilize Crown Hill Pools service for the maintenance of our pool. We couldn't be happier with our decision to have them service our pool needs. They stay on top of our pool maintenance informing us of issues they see and taking precautions to save us the headaches of unforeseen issues that arise. We definitely recommend them if you have a pool and are in need of quality pool maintenance service. read more

[[HIGHLIGHT]]Nate and his crew are good communicators.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We always know when they're servicing the pool and what they've done.[[ENDHIGHLIGHT]] Not the cheapest service but consistent and reliable. read more

[[HIGHLIGHT]]Nate and his crew are great!![[ENDHIGHLIGHT]] My pool is sparkling clean and they are always eager to answered any questions that arise. Definitely would recommend for pool service!! read more

Wonderful people, call you back as soon as they can. All the best pool competence and service. Very happy with the quality of service and response time. read more

Highly recommended pool service! They do a great job with pool service and pool repairs. Our pool has never looked better.

Professional and courteous! Next day service with quality work at a reasonable price! Nate did an amazing job! Very satisfied and highly recommended! read more

Tech Nate showed up on time and fixed an issue I was having with my control panel. He was really friendly, took the time to answer any questions, and resolved the issue .He went above and beyond, and even cleaned my pool and added chemicals. Thanks Nate! read more

Quality service. Great to deal with! I've been dealing with Nate and some of his crew for years. I'm glad to know them!