Great price. Matt gave an estimate and stood by the estimate…read more Punctual time and length of service. He explained everything and was open to answering all questions. Excellent service. We had an algae problem which he addressed with no additional cost. Provided a report of the work. Provided written information and instructions on how to continue to care for the pool. He also promised to reach out to us in 2 years to see if we need another purification. I'm sure I will forget. After everything was done, I kindly asked him about our pool lights. He stayed to help us identify our pool lights. Since we purchased the home, we have not been able to control the pool lights. He took off the lights and gave us the info about our lights. He sent us a manual and helped us with the setup on our app. He was very above and beyond. Also he encouraged us to call if we had more questions. Such an amazing person to work with.

I spoke with Matt today regarding servicing my pool. Despite not being able to take me on as a…read morecustomer he was incredibly helpful in educating me on pool maintenance and resources. Matt patiently spoke to me about several facets of of owning a pool and offered to stop by and check my water after I'd located a regular pool cleaner.

UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

McCormac Pool Service is the absolute best !! Milo was able to quickly diagnose our problem and has…read morekept our pool looking amazing . Seriously, noone else has been as consistent or professional :) We have tried other pool service companies, at least four, we couldnt be happier. Thank you so much, if i could give more than 5stars i would !

From the owner: 🌊 Dive into worry-free pool care with McCormac Pool Service and Repair! We're here for you Monday…read morethrough Friday from 8 AM to 5 PM. Have questions or need service? Give us a call at 760-208-5174. We’d love to help!

I highly recommend Aqua Systems Pool and Spa Repair. Whenever our church scheduled baptisms, it…read moreused to stress me out to wonder if the equipment, including the heater, would work. One Sunday morning, as we prepared for baptisms, we discovered rodents had chewed through the wiring. Blake showed up, resolved the issue, all in time to heat the water before the worship service started. Amazing! That's why rely on Aqua Systems Pool and Spa Repair. Blake and his team of professionals have serviced and repaired our baptistry equipment for several years and we are extremely pleased with their professionalism.

We've be using Aqua System Pool for chemicals for about a year. Several months ago, their…read moretechnician was at our house and when he was leaving I asked him to go back to look at something. When we got back to the pool, the floating chlorine tab holder was bubbling over. As we were standing there, it exploded. Then it exploded again and I decided to go the house. The technician got the long pole with the net and as he scooped it out it exploded several more times. Apparently, the technician put two chemicals that are not supposed to be mixed together in the float. He said, "wow that's never happened before." He also said that he'd only been with the company for a short time and really never got any training. After that, we noticed that there white stains on the bottom of the pool that weren't there before. I called Blake the owner and he and his manager Luke came out to look at it. They acknowledged that there were stains and the only way to fix it was to drain the water and acid wash the pool. They offered to do it at no cost to us. On the day it was to be done Luke the manager showed up to do the work without a pump. Due to a scheduling misunderstanding, I had offered to empty the pool myself the previous day and he apparently thought it was ok to use my pump and hose. When Luke started the work i was concerned. I watched several YouTube videos beforehand to familiarize myself with the process and this was not like anything i had watched. Luke was in shorts, bare feet and a paper mask. All the videos i watched showed the person with long pants, long sleeve shirt, rubber boots, and a respirator. After all, it is acid. Also, Luke was by himself but in all the videos i watched there were always two people. Luke used a sprayer like you'd use to spray weeds on your yard - a fine mist - to apply the acid wash. He would spray a section then rinse it off with our expanding hose without a nozzle. All the videos i watched show one person pouring on the acid wash mixture with a pitcher - a heavy pour that would completely saturate the wall and wash from the top to the bottom. There was always a second person with a hose rinsing off the wall right after it was poured. Long story short, the completed acid wash made the pool look much worse than it did before he started. I sent a picture of the pool to Blake the owner and said i thought there was a problem. After several text messages where Blake tried to convince me this was normal, he agreed to come out and look at it. After a few weeks of me following up and him telling me they were really busy right now, he came out to look at it and take some pictures. He said he was going to need some time to compare before and after pictures then he would get back to me After several more weeks of me following up, Blake got back to me with his answer. He said he didn't see any problem and he wasn't going to do anything about it. We had many texts about it after that but Blake refused to change his decision. Now our pool has all the white blotches from the chemical reaction plus a lot of new stains caused by Aqua System Pool doing the acid wash incorrectly.

Booked for service. They did not show up or inform me that they were not coming, instead I reached…read moreout to them to let them know no one came, and they responded that they just forgot about me?... booking with someone else. So unprofessional.

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

I had a great experience! He came out and put my pool pump and filtration system together and also…read morewent above and beyond by helping us get the mats properly placed underneath the pool. He was knowledgeable, patient, friendly, and made sure everything was working correctly before he left.

Since they failed to fulfill their promise to refund me, I had to escalate it to USAA and dispute…read moreit. I know it is my fault for trusting them and paying them upfront, but they should be more professional. USAA contacted them and are awaiting a response. I can already tell, Next Level will treat them the same way they treated me this year. I am sure USAA will come through and I can avoid having fun in small claims court. I only wish they would look at the invoice for my address/phone/e-mail and reach out

Manny and Gail are super nice and incredibly helpful and the store has everything you could ask for.read more

Great service, supplies, and staff, I have been a satisfied customer using both their service…read moreprofessionals and their supplies.

I've had three pools over my life, different houses. This…read moreis by far the best service I've ever had. Great pricing but way more importantly, amazing service. Super transparent, proactive - not reactive protection. i can not recommend these guys enough!

Chris with Shockwave Pools has done a fantastic job and we'd recommend Shockwave Pools to anyone in…read morethe area! The pool at my mom's home was neglected after she had been sick and unable to keep up with cleaning regularly, and Chris took the pool from a pretty bad situation to completely clean and swimmable. He continued with pool cleaning and upkeep for an extended period, and it was such a relief to not have to worry about this while we were navigating some difficult life stuff. Chris has been professional, reliable, and easy to get in touch with. His services are also reasonably priced, which we really appreciated. 10/10, would absolutely recommend!!

We called and the Doc. and he was able to come the same day. The first thing my husband said after…read moretalking to him on the phone was what a nice and happy guy. He came saw the problem he was able to fix it the next day. Price was reasonable and our pool looks awesome. Thank you !

Doc charged me $350 dollars to attempt to fix my pool and told me "I'm stumpted, don't know what's…read morewrong...paid the money for nothing and pool still doesn't work.