I spoke with Matt today regarding servicing my pool. Despite not being able to take me on as a…read morecustomer he was incredibly helpful in educating me on pool maintenance and resources. Matt patiently spoke to me about several facets of of owning a pool and offered to stop by and check my water after I'd located a regular pool cleaner.

wasn't able to help with what I needed but fast response with help to find one. was very nice…read morehelping me find place to help with my projects.

PhenomePool has been servicing our pool and equipment since he started- we were one of his their…read morefirst accounts. Solly is and has always been amazing! Carlos our pool tech is great! He is friendly, efficient & knowledgeable. I would highly recommend Solly and his team (and have recommended them to many friends). I love that they offer automatic payment as well !!! Keep up the good work guys !!

Team came out in a day and replaced my system and upgraded to a Salt system. I will be setting up…read morecleaning service as well going forward.

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

From the owner: At our family-owned pool cleaning business, we proudly serve the Inland Empire and North San Diego…read moreCounty, ensuring that your pool remains a sparkling oasis for your family. Our certified pool technicians are committed to providing quality, reliable and dependable care tailored to your specific needs. We understand how important a clean and safe swimming environment is for you and your loved ones. And we take pride in our professional service. Let us handle the maintenance while you enjoy your leisure time! Experience the difference with our exceptional pool care services today! Call or text Gavin at 760-468-1427.

Abraham pressured me from day 1 to upgrade my entire system and use a vacuum. I did not like that…read more I needed to just establish monthly cleaning services. He was reckless with my pool, and exhibited poor common sense and judgement. My pool tiles were knocked off in one area, pool was left visibly grimey and dirty, and concrete around pool basket was messed up as well, in addition to Abraham rinsing my filter cartridge out directly on top of my sprinkler head every time. Something sandy should not be rinsed out on top of a sprinkler head when there are plenty of other areas to rinse the filter. When I was notified the tiles were damaged, I asked Abraham to place them in my pool shed. Instead, he left them on the ground in my walkway. I have a puppy and that is not where I asked him to leave them. I am highly dissatisfied with this service and especially for the price I paid for his cleaning services. He would come after dark many times to clean the pool and it's like washing windows in the dark. The pool has never looked worse. I used Chucks Pools service for nearly 15 years without any problems, and I had to let these guys go after 1.5 months. I wish Chucks pool service was still open, but they abruptly closed in December 2024 so I had to find someone new and now not only do I need to find someone new, I also have to have my pool repaired due to the reckless "cleaning" performed by this company.

I love E and A pro pool! Not only are they super knowledgeable but they're so kind as well. I feel…read moreso comfortable with them I let them come when I'm not even home. Prices are awesome and they can fix any problem. Absolutely recommend !

McCormac Pool Service is the absolute best !! Milo was able to quickly diagnose our problem and has…read morekept our pool looking amazing . Seriously, noone else has been as consistent or professional :) We have tried other pool service companies, at least four, we couldnt be happier. Thank you so much, if i could give more than 5stars i would !

From the owner: 🌊 Dive into worry-free pool care with McCormac Pool Service and Repair! We're here for you Monday…read morethrough Friday from 8 AM to 5 PM. Have questions or need service? Give us a call at 760-208-5174. We’d love to help!

James and Katy from Next Level Pool Service were quick to come out to diagnose, and service our…read morepool when we were having issues with our filter pump. Our regular pool maintenance wasn't being responsive, and James came to the rescue! They were both very professional and had quick, and clear communication with us from the staDefinitely recommend!

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

I bought a jacuzzi for muscle and joint pain and have never been in it. I didn't trust the water. I…read moredidn't like the look or smell of it and the chemicals the spa company gave me, didn't make sense or address the issues I was having. I reached out to a couple of places with no return follow-up. We were driving down the street one day and I happened to see True Wave Pools, took a picture and called the next day. Travis answered and I instantly felt quite comfortable. He was so very nice to begin with, from our initial phone conversation, to actually meeting. He was very helpful and told me exactly what I needed and I'm very grateful and thankful because the water is now crystal clear and clean. Travis is only a phone call away and has said to call with any questions or concerns. All of the staff have been extremely helpful, professional and courteous. Down to earth people who genuinely care about their customers. I would recommend this business to anyone with pool or spa needs. I still haven't been in the spa but that's because I'm short and needed to get a set of stairs w/rails to climb in and out.

Before True Wave Pools arrived, the pool was turning colors we didn't want to swim in. Now it's so…read moreblue, a unicorn would drink from it. Thanks for saving the summer and possibly my sanity!

Yesterday Lee T came over because I was having problems with spa retaining it's water level. He…read moreresponded quickly to request for service and arrived on time. He was able to resolve the issue and was highly knowledgeable on pool pump, valves, heater and cleaning. He was very friendly and inexpensive. I will be going back to him for all my pool repairs and would highly recommend him. Thanks Lee

Lee responded to me within 15 mins of me requesting quotes to fix my pentair heater. He not only…read morewas able to inspect my heater within a few hours of the request but he was able to fix it as he had all the required parts in his truck that was needed. He was honest explained everything so someone who doesn't know pool system was able to understand. Best of all I felt he had fair prices have excellent customer service. I will use them again if I ever have any pool concerns l.

I knew Nick was different right off the bat. Of all the people I reached out to, he was the only…read moreone that tried to help first, instead of just throwing a Service Fee at me. He did his best to troubleshoot over the phone, but once I hit a road block, I just asked him to come out to fix it. He was prompt with scheduling, and got me in the same week. He even offered to come out sooner but I couldn't because of work. I was having issues with an error code the hot tub was giving, and Nick was able to pinpoint it to one of two errors while troubleshooting. He tried the cheaper fix before going into the big fix and luckily for me, it worked! I was very pleased with his prompt service, professionalism, and extensive knowledge and experience in his field. The cost was still low due to his diligence, and now I have my Jacuzzi back!

Our 23 year old Hot Springs spa suddenly went cold. I called Nick. He responded quickly to discuss…read moreour needs. Based on the age and cold water he was able to preliminary diagnose the problem over the phone. He came out a few days later and he was correct. He was able to find the parts, sent us the links to order them and once they arrived came out to complete the repair. I found Nick to be very knowledgeable and a friendly guy. He completed the repair in no time and we had hot water the next morning. Very pleased with his work.