I reached out to Joseph for an estimate to repair or replace our pool heater and saltwater system, and I was really impressed with his professionalism. He responded quickly, took the time to thoroughly explain my options, and even walked me through how to apply for a rebate to help save money. His communication was excellent throughout the process. He followed up promptly and often replied early in the morning or late in the evening to make sure I had the information I needed. We received multiple estimates, and his pricing was among the fairest. In the end, we didn't move forward with Joseph because my aunt decided to go with someone who came highly recommended through a personal referral. That decision wasn't a reflection of Joseph's work. Based on my experience with him, I would absolutely recommend reaching out to him for a pool project. read more

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and shaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company. read more

Done Right Pool and Spa - Pool Cleaners Near Me - Murrieta, California

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Joel responded to my request with a quality solution. The price was fair and less than other competitors were offering. Mostly because Joel was actually providing an upgrade to my current system instead of doing a complete replacement of our controller. The entire system did not need to be replaced. Joel did what was needed and necessary not just what is in his best interest. I would knocked down 1 star due to the delays in starting. I was told the start time was earlier in the day but the delay was caused due to some issues with Yelp communication and other emergency. He started late and needed a different controller cable for my pump. Joel came back the same evening to finish the project and everything works great. read more

After contacting Joel via text 3 days ago, he did respond back quickly. We texted for an hour as I also sent pics of where my pool pump was leaking from the pvc pipes. He said he knew how to repair it and in fact that he was an expert. He continued to rave about his knowledge and expertise as we agreed that he would treat the yellow algea spots in my pool and clean the filters as well as repair the leak. After agreeing on a price he said he would squeeze me in the next day which was Monday. He said he would contact me at 12:30 pm. Since I am disabled and sleep late I was sure to get up in time for the appointment on Monday. No call and no show from Joel was the way the day went. And just like the review from 2022 in which the customer described chasing him all day to find out when he will arrive and getting responses such as, I will call you or I can't talk on the phone, it was clear that Joel's ability to treat people with professionalism and consideration was and is lacking. Finally Monday night he got back to me abd promised to come over on Tues. Same deal, call at 1230 then come over. Yet once again he totally flaked. I arranged my day for him, sat and texted him, waited, called, mailbox was always full. Then by 230pm I said are you coming or not abd expressed my frustration with his inconsistent unprofessional behavior. Then he finally sent me a text and I will provide a pic of exactly what he said and who this guy is. He is all about money!!! He said that he couldn't squeeze me in for the amount we agreed on because he has other jobs that are paying 10x that amount. What an f...ing a...hole. How selfish abd greedy can you get. Why text with me for an hour and rave about how great you are, agree on a price based on me being disabled and low income,scheduale to do the work, and then flake st the ladt minute? Why? Just to get me pissed and waste my time knowing that i cant run the pump due to the leak. Avoid this fool like the plague. Unless perhaps your rich since thats all he cares about. Good luck because he only out to gouge you on the price, or to talk about how wonderful he is, or to make a commitment which he will break if he has other jobs that pay more. He is a disgrace to the industry and as a human as well. Quick update: Luckily I contacted Fabio who is the ABSOLUTE BEST IN THE BIZ NOT ONLY CUZ HE IS STRONG AND KNOWLEDGEABLE BUT BECAUSE HE ACTUALLY SHOWS UP TO THE JOB and DOESNT CANCELL LAST MINUTE OR INSULT THE CUSTOMER BY SAYING THAT HE HAS BETTER PAYING JOBS TO DO. OH AND HE HAPPENS TO BE the nicest most COMPASSIONATE PERSON. He accepted what I could afford to pay and it was less then $200. He cleaned the filters, put in granular chlorine and brushed to remove algea instantly and is repiping my system by removing the salt cell which was leaking. I WILL NEVER CALL ANYONE ELSE. TAKE MY ADVICE PEOPLE AND USE FABIO'S POOL SERVICE AND SAVE YOURSELF THE emotional pain and frustration of dealing with this selfish goon who has no heart nor respect for others time. read more

Done Right Pool and Spa - This is a text from Joel that I just received.Unfucking believable!! - Pool Cleaners Near Me - Murrieta, California

Joel came by to check my pool for a replastering. He gave me a general idea about $ and refered me to somebody. Meanwhile, he had some suggestions for me about my in line chlorinator, checking for leaks, and changing the way I manually refill my pool. All things that I can do. I thank him so much for his ideas and will implement them soon. It was as if he was my neighbor! Thanks Joel. read more

I am beyond thrilled that Joel came over to help resolve an issue that 3 other pool guys couldn't do. The jets on our spa wouldn't work properly, along with the pool water feature b/c the water pressure was extremely weak. After meticulously troubleshooting the entire system. He was so thorough and found the issue with the valves. I can't thank you enough! read more

Contacted this company with concerns about my spa not working properly. Joel was super helpful. After accessing the spa, determined everything was ok. Spent adequate time explaining how to operate the spa. Reviewed the control panel and filter requirements. Super friendly and patient. Highly recommend. read more

Joel was great at teaching me what I needed to know about pool maintenance. The pool was extremely dirty due to the winds. Before he even got to the cleaning he took the time to explain options in maintaining the pool that I feel really helped me out as I do the pool cleaning myself. He was really professional and forthcoming. I felt he was honest and wasn't trying to overcharge me. I would definitely hire him again. read more

Joel did a fantastic job on plumbing my pool heater. Great followup after install as well. Painted and changed some gaskets to ensure perfect install. He came by before to review what needed to be done and scheduled time quickly to complete the job. Other contractors came in with higher quote, longer wait to schedule install, and only discussed requirement by phone with no on site visit. read more

Honest,prompt response,very pleased with the results. I would recommend this business to anyone in need of pool service. read more

Joel is just a great guy! He is super friendly and honest. He took the time to answer all my questions and at the same time educate me on how to set up my spa and pool program. Highly recommend! read more

Great experience, honest, fast, reliable. Great prices. Told me what I needed and what I didn't need, to do to get my pool back up and running. Didn't try upselling which is rare in today's day and age. Most people try offering you what you don't need. Definitely recommend. read more

We really like Joel super friendly, plus he leaves your pool water feeling amazing healthy pool happy swimmer.

Joel was very accommodating and knowledgeable explaining our repair. His pricing is also very reasonable

Very pleased with the work Joel performed. He not only replaced my pool/spa heater, he took the time to find and repair other issues with the pump system. Lastly he did an acid wash on my pool and spa that turned out stunning. Thank you! read more

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I needed to reduce my monthly electricity bill for an 18,000 gallon pool. The owner Joel jumped in to help, and as everyone's situation is unique, after listening to my thoughts and requirements for future pool upgrade considerations, Joel was able to design-in, remove the old, rebuild, and reinstall a new pool variable speed motor that has already cut my monthly pool pump electricity bill in HALF and will be compatible with future projects! He was very respectful, honest, and also has good advice, tips and tricks if you hang out to watch and learn. I will be working with him on future pool improvement projects. read more

Joel was great. He came the same day we called to look at our pool heater. Within 30mins he knew what the problem was and came back the next morning with the part and everything works great. Definitely recommending to neighbors and friends. read more

I'll add my 5 Star review to all the others. This was my first experience with Joel. I had a problem with air getting into my pump and causing pressure surging. Even though I was a new customer, Joel came right over to evaluate. I was impressed that he tows a trailer with EVERYTHING you could possible need to make a repair. He quickly found a faulty O-Ring in a valve assembly and corrected the problem. A few weeks later, I had a different problem with my Jandy controller. Joel called me on the phone and talked me through adjusting the program myself. Really appreciated that! Very highly recommend Joel and "Done Right Pool and Spa!" read more

DO NOT WASTE YOUR TIME WITH THIS GUY. Might be done right, only if he ever actually does anything. I went back and forth with Joel for two weeks trying to get a simple pump install. I had to continually chase him up, remind him about the job, and chase him to confirm the day he committed to do it. Reminded him of my name three times. He told me he would arrive at 2pm on the agreed day. Then texted me at 2pm on that day to tell me the price he quoted me was a "cash" price. Inconvenient to go and get that kind of cash, but ok I went to the bank and did.... 3.30pm no sign of him. I chased him.... "I'll be there in an hour and a half approximately" 6pm no sign or word from the man. I'm all about patience, and totally understanding of extenuating circumstances that can changes things, but just need someone to reach out and say they can't make it and reschedule. Eventually I texted him, and he said "Sorry it didn't work out". The industry won't be this busy forever Joel, and when it's not anymore, wasting people's time without a simple call or text, will come back and bite you. DO NOT WASTE YOUR TIME WITH JOEL. read more

Joel from Done Right Pools, was very responsive and was able to convert my pool to a saltwater pool. It was a pretty quick and painless process that only took a few hours. Joel went the extra mile to find the specific parts I requested so that the system would be completely compatible with my current automation. I would recommend him to anyone needing their pool or equipment worked on. read more

So Joel is a truely nice and professional guy. I know it might sound silly but I had my dog actually interview Joel first. Lol! We had a previous pool guy for about a year and all though he was great at cleaning the pool my dog just never ever seemed to like him. I mean....out of the ordinary not like him which was strange to us. I called Done Right pool and told them I was interview a new pool guy with my dog.....they thought it was funny but Joel was up for the challenge. My dog absolutely loves him. He even goes into the pool area with him and brings his toys to play with him. So to is that was saying something. I love that he is very professional and is very knowlegable in what he does and I love that he promotes water safety in the pool. 5 well earns stars from us. Thanks! read more

Done Right Pool and Spa - Our pool is always sparkling clean! - Pool Cleaners Near Me - Murrieta, California

I was having an issue with my pool pump so I contacted Joel to come over and take a look at it. He eventually determined that it was an issue with the capacitor, so he replaced it and that solved my problem. He's great with communication, honest, and operates with integrity. He took the time to explain to me some other issues with my pool having to do with safety and helped me repair a couple of those. Reasonably priced, friendly, and trustworthy. If I ever have any issues with my pool again I will absolutely contact him. He has gained a customer. I can say what the utmost confidence that if you are having any issues with your pool give him a shot and he'll be able to help you out. read more

Wow..... I finally found a pool company that knows about maintenance of a pool. First let me tell you .... I have been with two others company's and both ruined my pool... The first one tried coating the pool with the wrong material... Therefore I had to spend over $6000.00 to replaster. The second company ruined the water by putting to much conditioner into the water now I have to keep the chlorine at a high level in order for Algae not to come back..... ( I will be changing the water shortly) NOW .....DONE RIGHT POOL AND SPA The owner name is Joel ( This Guy is ALL about customer service and DOES NOT GIVE OUT a lot of BS) JOEL IS THE REAL DEAL WHEN IT COMES TO POOLS AND SPAS... He truly is Honest ....... He knows a lot a lot All aspects of Maintenance and products to use. He also had upgraded our skimmer box as well. This piece of equipment he installed has done a wonderful job keeping everything off the top of the water and improved the vacuum that goes along the bottom.... Once I thought I had a problem with the pool and at a moments notice he came right over . All it needed was to have the filter back washed and the grids cleaned out... All he went to work right away.... THIS COMPANY IS ALL ABOUT CUSTOMER SERVICE.... JOEL... You're the best...... (All all your employees are TOP NOTCH ) Please pass the Great words to them as well) Thanks again DONE RIGHT POOL AND SPA! read more

WOW!!!! Joel came out to my new home on a late Saturday afternoon. We just bought the home and and my wife wanted to invited, probably half the neighborhood. Joel had the pool and soa up and going in 30mins flat. Highly recommend to anyone that wants someone that know pools and spas. read more

Done Right Pool and Spa - Pool Cleaners Near Me - Murrieta, California

Joel is a knowledgeable and reliable professional. He diagnosed and remedied my issue quickly and at a very reasonable price. I highly recommend Done Right Pool and Spa. read more

Can't thank Joel enough ... I know his schedule is extremely busy .. but I can see why! He is very thorough with each project he does... he came over, gave me a few options for pool heaters & recommended the best & most cost efficient one since we have solar ! He then went and tracked down the one we wanted and had it delivered at a reasonable time .... this man spent HOURS making sure this unit was properly installed AND he cleaned up any mess !! Our family highly recommends Joel ! He's a Christian man who stands by his work ! & we are forever grateful! read more

Had my pool pump go out, Done Right came out and fixed it same day and for a very fair price. Highly recommended!

Joel knows his stuff. We were having a nightmare of a time balancing our Jacuzzi water. He saved the day. He is not the type to rush through things either. He takes the time to do things right. read more

Our pool pump recently broke and we wanted to get a few quotes in addition to the one we received from our monthly pool service. I looked and saw how Done Right Pool and Spa was a local business with great reviews and gave Joel a call. Joel was fast with his response and set a time to come by. Despite the rain, Joel showed up when he said and carefully took me through the necessary options for pump and thoroughly checked all aspects of my pool equipment..... IN THE RAIN!!! And although his pricing was right on point with both my current pool service and another quote I received, I unfortunately didn't use Joel and Done Right this time around to fix/replace my pump, but still felt compelled to leave him a review because of his great service and professionalism. Thanks Joel! read more

We were having a tough time even finding anyone who would install a Heat Pump for our in-ground Fiberglass pool but Joel came right out and looked things over. He helped us source the unit and then installed it, which is not an easy task. The work was the best that I have seen and I am proud of the installation. The heat pump works so far and had elevated the temp by 6 degrees late this afternoon in just a few hours. Hooray, and thanks Joel! read more

Done Right Pool and Spa - Pentair 128 KBTU Heat Pump paired with our existing Pentair Variable speed pump - Pool Cleaners Near Me - Murrieta, California

Joel was great at guiding me at which pump to buy as a replacement for my old single speed pump. All the automation is really nice. I can even start the hot tub and turn on the lights from my mobile device. Not too mention my electricity bill literally went down by about 60% no joke. Joel and his crew will take care of you. read more

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I recently began maintaining my pool myself and was struggling with a few issues. I called Joel to schedule him to come out and take a look at my system. After explaining my concerns, Joel said he'd be happy to come take a look, but he gave me a few pointers on how I might resolve the issues myself if I wanted to. I didn't end up needing to have Joel come out, but from his professionalism and kindness on the phone, I wouldn't hesitate to contact him again for any of my pool maintenance needs. read more

This review starts off with tragedy. My brother had his wife pass suddenly. 33 years old who left 4 girls all ranging in age from 4 to 13 left for my brother to raise by himself now. He's a staff sergeant in the Marines down in Camp Pendleton and lives in Murrieta, CA so not only does he work long hours, he'll be working a lot. Before Desiree his wife passed, their pool heater went out and the pool and hot tub have been unusable for their family to enjoy. One of their daughters had a birthday the day of her mom's passing so the birthday party had to be rescheduled. My wife and I thought long and hard about it and we decided to buy my brother's family a new heater for their pool so we could have it accessible for the birthday party. Also, we wanted the girls to have 1 more thing to get their minds off their mom being gone. I learned a lot about pool and spas through this process of shopping. I called 4 companies/contractors and they were all extremely helpful and empathetic to our situation. All were quoting me the same price between $2500 to $3000 for the heater replacement. I decided on Done Right Pool and Spa because there was 1 thing that stood out about Joel over the other 3 companies, and that is he does all the repair or installation work himself. I love that as a business owner because #1, he personally knows what he's talking about and I know he won't B.S me. #2 if the work doesn't get done, I don't have to call a middle man to get the sub-contractor out to complete the project. I was under a time line and needed someone who could commit to getting it done before her birthday party. Joel, took 3 full days to do all the work, but that was because he worked and installed through heavy rain and wind. The weather was terrible and he powered through it. Also, the 1st day he stayed until 3am working late through heavy rain. The 2nd day until 10pm working through light rain. He did the final touches the 3rd day which was the birthday party, but the pool and hot tub were heated and usable. He didn't have to come back the 3rd day, but he promised he'd install a $250 LED multi-colored light fixture in the pool, and he wanted to custom spray paint the heater and pumps and all the piping so it showed and looked nice for others to see. Joel, became part of the family for a little bit, and he was someone who became a silent hero so the girls could have a usable pool and hot tub for the birthday party. Also the new LED multicolored light made the night extra cool for them to enjoy. Final thoughts, Joel will be more money then competition but you'll know it will get done right and the work will be quality which is very important to me. So if you want either your pool serviced weekly, or you need pumps, heaters, filters, or electrical work done for your pool or hot tub, Joel and Done Right Pool and Spa I highly recommend for a quality experience. He might be a little more then the competition, but you will have peace of mind that the work will be done #1, and #2 it will be done right the 1st time. Plus clean up, and explanation of how to work the new products was well done as well. In my opinion, best Pool and Spa Service and Instalation Company in Surrounding Temecula and Murrieta areas. read more

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I've owned 3 pools over past 20 years & I do my own cleaning and maintenance, plus repairs (to a point), which is why I contacted Joel @ Done Right. Joel is honest, methodical, and keeps up to date with training on pool repair standards, and he was able to get the repair done and my pool is back to normal, and also (thankfully) at a reasonable expense. I highly recommend Joel for your pool repairs and/or maintenance. read more

Our pool equipment stopped working suddenly after a large rainstorm. After our normal pool tech gave us the run-around and no-showed twice, we finally decided to give Done Right Pool & Spa a call. Joel answered the call right away and came out the same day. He spent HOURS at our home, in the rain, during the holidays, taking the time to diagnose an issue with the wiring from the home's breaker to the equipment that multiple electricians had missed. I can't say enough good things about this company and we definitely have a new pool service company! read more

I had a great experience working with the father and son team moving my 8X8 spa. It was a beast to move from one house to another. Joe's was very knowledgeable and quick to adapt to unforseen roadblocks. Extremely friendly and kind. I don't plan on lugging a spa again in the future, but if you need one moved, cleaned or serviced, Joel is the man to call. read more

Done Right Pool and Spa - Pool Cleaners Near Me - Murrieta, California

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As new pool owners moving into a new community, we had issues since the previous owners did not maintain the pool as agreed. We went down the list of pool service on Yelp and Joel was the first to answer the call and ask questions to understand the situation. On his first visit he evaluated our equipment and got right to work. What was extraordinary was his overview of pool safety and other responsibilities. He is very professional and always delivers excellent service, keeps our pool running in optimal condition. He is very knowledgeable and resourceful. read more

Joel was able to help me with a pool motor issue. He was very helpful and even showed me how to replace the pool light on his way out. He went above and beyond during our time together and I will use him in the future. read more

These people are fantastic. Had a problem with my pool heater and they were recommended by my pool maintenance service. They showed up on time and were very professional. When the unit stopped functioning the next day, they returned and fixed it at no additional cost even though the problem was unrelated to the initial visit. Highly recommend them for any pool equipment repair. read more

Joel is a great guy and very pool knowledgeable and helpful in so many ways. If you need your pool serviced and or a repair done, I would highly recommend him. read more