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Temecula, CA

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Bull Grills & Spas

4.2 (66 reviews)
Open • 10:00 am - 6:00 pm

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Bbq island
Michael G.

I used Bull products on the advise of a family member when building my bbq island & couldn't be happier with quality & customer service.

Angela G.

Just got our swim spa from bull's at Temecula, very satisfied with the spa and the service, our sells rep Rigo was wonderful, very informative and caring , answered every question, refit every call promptly, with us through the whole process of buying , delivery and installation. He even recommended an excellent electrician. Kudos To you Rigo.

We visited the Bull Grills & Spa location at the LA County fair this past May. Our salesman, Dan, was knowledgeable and I appreciated that he was not pushy. We were interested in one of the floor models that they had available and were very pleased to know that the floor model price was less than if we would have customized one ourselves. I was hesitant on purchasing the island because of the color of the roof, so when the general manager heard my hesitation he offered to remove that dark roof and build a new one with the taupe color I liked instead. We are so glad that we did because the color scheme compliments our home exterior color perfectly. The grill, fridge and compartments are all of high quality. The speakers are loud and clear & the television included is great. We have received so many compliments from friends and family and are highly pleased with our purchase!

My wife and I met Dan at Bull Grill & Spas at one of the local home shows. He walked us through all the outdoor bar/kitchen designs they offered that were within our space constraints. The process was seamless and he answered all our questions throughout the order process. A+ Once we went into production I thought the communication with Bull Grill & Spas wasn't as great as they're weren't particularly responsive to emails and it was hard to get in contact with the people we needed to sometimes as they use a central phone number. That said, the lady that answers the phone (apologies, I can't remember your name) is very professional, helpful, and passes on your messages quickly and efficiently. We mostly worked with Mike during the production phase and although very busy he was great. The best was built and delivered roughly 1 month ahead of schedule. Delivery day came and the install went mostly perfectly. There were a few very minor issues that Mike personally took care of for us. Easy and drama-free. At the end of the day we love the bar and couldn't be happier with how it turned out. It completely changed our backyard for the better and we use it every day. If you're in the market for an outdoor bar I couldn't recommend Bull Grill & Spas highly enough.

Jeremy P.

After shopping around all day (and doing a ton of research along the way) for a new Spa, our last stop was Bull Grills & Spas in Temecula. We were met with Rigo who walked us around and showed us all they had to offer. They had much better built spa's at around the same prices of all the other guys. So after some talking, we picked one out and signed some papers. Delivery day!!! Two weeks later Roger (and team) showed up with our new spa! Roger and the guys were very professional, unloaded our new spa and put it right where we wanted it. They cleaned up all the trash and ran us through what chemicals to add to the spa once we fill it up, after the electric it connected. (hired an electrician) We called that next week to schedule our FREE orientation. 4 days later.... Orientation day!!! Nash was awesome! He walked us through all the spa controls, what chemicals we needed, when to add them how to test the water....general maintenance and care! He answered all my questions and made sure I understood everything before he left. So far so good! I haven't had any issue with the team we worked with and would recommend when you go in to ask for Rigo & Thanks again to Roger (and his team) and Nash for all your help!

Frank Camarena is the best! The customer service he and the staff at Bull was awesome. We walked in not expecting much as customers and left as friends. Thank you, Frank and the staff at Bull, for making this a great experience.

VITA Envie spa 92"x92" about 386 gallons of water

We decided we wanted to look at spa options for family water fun since the neighborhood pool will probably be a bust this summer. We are first time spa buyers. I called to see if they were open, and Enrique said to come on in and he'd make us feel safe at any level we decided with social distancing and any other customers. So, we drove to the shop. There were a lot of spas to look at. Enrique greeted us, gave us a lay of the store and then gave us some time to look around. When he saw we were ready for some input, he came right over. He listened to what we wanted. Then he started giving us the details we wanted to hear. He had us climb in a few dry tubs. That was important as you need to see that foot space and the seat configuration. He was super knowledgeable and answered every question we had. Not once was he pushy or salesman like. More like your informed friend walking you through the options, warranties, and my favorite, the model spa where you can see inside the spa. Metal frame, no spray foam. If anything were to go wrong, looks really accessible. We said we were interested, he wrote us us a quote, and we couldn't pass it up! We bought the spa. Called to have it delivered, 2 week wait time on that. While we waited for that, we contacted Paul Beck Electrician to get the low down on the setup. He came out to have a look. Of course the tub was going to be diagonal to the breaker box! But, that wasn't a concern. Paul said it happens all the time. The delivery guys were pretty cool. The made it happen and put the spa down easily right where we wanted it. We're now in week 2 of Spa ownership and we are enjoying the heck out of it Easy to recommend the spa cover EZ lift rig. Note: the lights won't come on during priming mode. And to adjust the clock you press the numbers then the arrows to adjust... Still working out the minerals and chemicals thing. But, all seems to be good. We recommend Bull Grills and Spas for the VITA brand of spas and Enrique for the win! Stay safe.

We decided to purchase a new spa from Bull Grills & Spas last week. The main reason was Enrique's detailed explanation of the features of the Maax 461 spa. He spent a great amount of time listening to our questions, answering them in detail. He is very knowledgeable and Professional. No hard sale treatment from him. The sales manager Jorge was also helpful and very pleasant. Here's a photo of the spa after installation. Great experience and highly recommend this store and Enrique.

Amil A.

This is the place to get a an amazing product at an amazing price!!! Ask for Enrique who make sure your truly taken care of!!!!

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Enrique was the best! Hooked me up with a Brahma Elite and was flexible with the deal. Highly recommend!

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Page 1 of 2

Ask the Community - Bull Grills & Spas

Review Highlights - Bull Grills & Spas

“Enrique helped me out, informed me on all the spas and helped me decide which one would work best for our needs.”

Mentioned in 17 reviews

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Diy BBQ - Ordered part September 15 it is October 19 and still no part...

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If you order from this company, you better pray you don't have to deal with any customer service…read moreissues. It appears the owner, Daniel, has anger issues and has no respect at all for his customers. I can't imagine how he treats his staff. On February 2, 2021, I placed on order for two 6ft outdoor kitchen island frames and several cut out kits. About 10 days later my order arrived with several parts missing including 2 frame braces. On February 13, 2021 I sent an email to DIYBBQ informing them of the missing parts and requesting replacement parts. I received no reply, no confirmation of receipt. I then called their 800 number and spoke to a very nice you lady who told me that the email on the website goes directly to the owner and he hardly looks at the emails so she asked me to send the email directly to her and she would get the parts out to me. And so I waited. After not receiving replies to my various emails and not receiving the missing parts, I again emailed DIYBBQ requesting the missing parts and even offering to pay for expedited shipment. In the last email I sent, I used the email chain that started with my original order and continued through all the requests for the missing parts. This time I finally received a response from what I know understand was the Owner, Daniel. His response? "What 2 braces are you referring to?" I was shocked. First of all, all the information was right there in the email chain, from the original order, to the pictures of the frame that arrived, to the missing parts. I replied, "Excuse me? The 2 braces that were missing from my order. The ones I called about and was told they were mailed out and I should have them in 2 days. That was last Monday and they still haven't arrived." Again, I received no reply so I sent an email threating to file a dispute through my payment company. The next day I called about my parts again and a very nice lady was attempting to help me when Daniel took the phone and in an extremely angry torn told me, "You know what? You want to file disputes, then send me back my frames. You want to be a tough guy and file disputes? You could have had a beautiful kitchen at a great price but now you can pay someone $20k to build it for you, how does that sound tough guy?" I was shocked and speechless. I could not believe he was speaking to a customer this way and upset because of an issue they created and made worse by not following through and making it right. I won't go into everything that Daniel said to me but I grew up in New York and he reminded me of some the characters in knew in Brooklyn, it was truly surreal. In short, Daniel is making me send back the frame kits I ordered, and at my request, he cancelled another pending order I had placed with them. The sad part of all this is that their frames are a really great solution to a DIY outdoor kitchen and actually a lot of fun to put together. The the customer service and the owner are totally on another level horrible. I can't image working for this man. Since my phone call with Daniel I have since researched his company and found a string of bad reviews, mostly all related to Daniel himself and/or the customer service DIYBBQ provides. Bottom line, great product but you better hope everything arrives as it should because if you have to deal with any customer service issues, your experience will go south very, very quickly. P.S. There were other parts missing from my shipment, specifically, 3 metal studs but I discovered these missing after I had already requested the missing braces so I was going to buy these parts locally to not deal with DIYBBQ. Also, I had sent DIYBBQ my outdoor kitchen configuration and equipment list for them to recommend the frames I would need. They recommended two 2 ft frames modules, WRONG? You can't fit a 40ft Lion Grill and a Lion 2 burner drop in on a 6ft frame. Like is said, products are good, company is very bad. They really don't know what they are doing.

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