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Temecula, CA

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Bull Grills & Spas

4.2 (66 reviews)
Closed • 10:00 am - 6:00 pm

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Reviews With Photos

Bbq island
Michael G.

I used Bull products on the advise of a family member when building my bbq island & couldn't be happier with quality & customer service.

Angela G.

Just got our swim spa from bull's at Temecula, very satisfied with the spa and the service, our sells rep Rigo was wonderful, very informative and caring , answered every question, refit every call promptly, with us through the whole process of buying , delivery and installation. He even recommended an excellent electrician. Kudos To you Rigo.

We visited the Bull Grills & Spa location at the LA County fair this past May. Our salesman, Dan, was knowledgeable and I appreciated that he was not pushy. We were interested in one of the floor models that they had available and were very pleased to know that the floor model price was less than if we would have customized one ourselves. I was hesitant on purchasing the island because of the color of the roof, so when the general manager heard my hesitation he offered to remove that dark roof and build a new one with the taupe color I liked instead. We are so glad that we did because the color scheme compliments our home exterior color perfectly. The grill, fridge and compartments are all of high quality. The speakers are loud and clear & the television included is great. We have received so many compliments from friends and family and are highly pleased with our purchase!

My wife and I met Dan at Bull Grill & Spas at one of the local home shows. He walked us through all the outdoor bar/kitchen designs they offered that were within our space constraints. The process was seamless and he answered all our questions throughout the order process. A+ Once we went into production I thought the communication with Bull Grill & Spas wasn't as great as they're weren't particularly responsive to emails and it was hard to get in contact with the people we needed to sometimes as they use a central phone number. That said, the lady that answers the phone (apologies, I can't remember your name) is very professional, helpful, and passes on your messages quickly and efficiently. We mostly worked with Mike during the production phase and although very busy he was great. The best was built and delivered roughly 1 month ahead of schedule. Delivery day came and the install went mostly perfectly. There were a few very minor issues that Mike personally took care of for us. Easy and drama-free. At the end of the day we love the bar and couldn't be happier with how it turned out. It completely changed our backyard for the better and we use it every day. If you're in the market for an outdoor bar I couldn't recommend Bull Grill & Spas highly enough.

Jeremy P.

After shopping around all day (and doing a ton of research along the way) for a new Spa, our last stop was Bull Grills & Spas in Temecula. We were met with Rigo who walked us around and showed us all they had to offer. They had much better built spa's at around the same prices of all the other guys. So after some talking, we picked one out and signed some papers. Delivery day!!! Two weeks later Roger (and team) showed up with our new spa! Roger and the guys were very professional, unloaded our new spa and put it right where we wanted it. They cleaned up all the trash and ran us through what chemicals to add to the spa once we fill it up, after the electric it connected. (hired an electrician) We called that next week to schedule our FREE orientation. 4 days later.... Orientation day!!! Nash was awesome! He walked us through all the spa controls, what chemicals we needed, when to add them how to test the water....general maintenance and care! He answered all my questions and made sure I understood everything before he left. So far so good! I haven't had any issue with the team we worked with and would recommend when you go in to ask for Rigo & Thanks again to Roger (and his team) and Nash for all your help!

Frank Camarena is the best! The customer service he and the staff at Bull was awesome. We walked in not expecting much as customers and left as friends. Thank you, Frank and the staff at Bull, for making this a great experience.

VITA Envie spa 92"x92" about 386 gallons of water

We decided we wanted to look at spa options for family water fun since the neighborhood pool will probably be a bust this summer. We are first time spa buyers. I called to see if they were open, and Enrique said to come on in and he'd make us feel safe at any level we decided with social distancing and any other customers. So, we drove to the shop. There were a lot of spas to look at. Enrique greeted us, gave us a lay of the store and then gave us some time to look around. When he saw we were ready for some input, he came right over. He listened to what we wanted. Then he started giving us the details we wanted to hear. He had us climb in a few dry tubs. That was important as you need to see that foot space and the seat configuration. He was super knowledgeable and answered every question we had. Not once was he pushy or salesman like. More like your informed friend walking you through the options, warranties, and my favorite, the model spa where you can see inside the spa. Metal frame, no spray foam. If anything were to go wrong, looks really accessible. We said we were interested, he wrote us us a quote, and we couldn't pass it up! We bought the spa. Called to have it delivered, 2 week wait time on that. While we waited for that, we contacted Paul Beck Electrician to get the low down on the setup. He came out to have a look. Of course the tub was going to be diagonal to the breaker box! But, that wasn't a concern. Paul said it happens all the time. The delivery guys were pretty cool. The made it happen and put the spa down easily right where we wanted it. We're now in week 2 of Spa ownership and we are enjoying the heck out of it Easy to recommend the spa cover EZ lift rig. Note: the lights won't come on during priming mode. And to adjust the clock you press the numbers then the arrows to adjust... Still working out the minerals and chemicals thing. But, all seems to be good. We recommend Bull Grills and Spas for the VITA brand of spas and Enrique for the win! Stay safe.

We decided to purchase a new spa from Bull Grills & Spas last week. The main reason was Enrique's detailed explanation of the features of the Maax 461 spa. He spent a great amount of time listening to our questions, answering them in detail. He is very knowledgeable and Professional. No hard sale treatment from him. The sales manager Jorge was also helpful and very pleasant. Here's a photo of the spa after installation. Great experience and highly recommend this store and Enrique.

Amil A.

This is the place to get a an amazing product at an amazing price!!! Ask for Enrique who make sure your truly taken care of!!!!

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Enrique was the best! Hooked me up with a Brahma Elite and was flexible with the deal. Highly recommend!

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Page 1 of 2

Ask the Community - Bull Grills & Spas

Review Highlights - Bull Grills & Spas

“Enrique helped me out, informed me on all the spas and helped me decide which one would work best for our needs.”

Mentioned in 17 reviews

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I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We love our hot tub and cover we got from Valley Hot Spring Spas and BBQs so much, we just had to…read morecome back to create our backyard kitchen oasis!! It started with basic design idea on the back of a napkin and turned into The Most Beautiful outdoor kitchen! Way above our wildest dreams. Jason came to our home with a tape measure and some blue painters tape to turn our napkin vision into some real workable dimensions for a custom build. He gave us a really great deal and reasonable expectations for delivery. We went to the showroom and met with Kaitlyn to pick out tiles and that is where the magic happened. Kaitlyn and my fiancé worked beautifully as a team to select the perfect counter-top, back-splash tiles and some stack-stone accents. They really know their business and products. The delivery team arrived 8 weeks later; meeting the original promise made by Jason. The team was professional and careful as they turned the napkin vision into reality. The next day, Eddy the "palapa guy" came to confirm the dimensions for the palapa roof. A couple days later and our outdoor kitchen was completed. Our outdoor kitchen / bbq island is so much more beautiful than I ever could have hoped. I cannot find words to describe how happy we are. Thank you Jason and Kaitlyn from Valley Hot Springs Spas. And thank you Eddy from PalapaGuy for helping us create our "paradise oasis"!!!!!! If you are shopping for a hot tub or bbq island, look no further! Valley Hot Spring Spas and BBQs is the very best!

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We had been looking for a hot tub for the past 6 months. We searched all over Orange, Riverside,…read moreand Northern San Diego counties by visiting every showroom. We even went back to several locations multiple times. Cal West was a dealer we kept going back to. Not only is Jacuzzi a top brand, we kept going back because Jordan and Paul would always answer our questions. Other places kept trying to push the high dollar units with all the bells and whistles. At Cal West, we were educated about all Jacuzzi levels and what the features were, how each had to be maintained, and price points. They let us choose what worked best for us. This was important since it was our first time buying one. Once we had our concrete slab in and HOA approval, we were ready to pull the trigger. Unfortunately for us, this crazy pandemic hit. No more hot tubs - anywhere! Two week lead times turned into 3 months. Knowing that we wanted a hot tub, Jordan was able to find us one. Purchased and delivered within weeks. The delivery and set-up went smooth. They placed it right where we wanted and clean-up afterwards. We had our electrician complete the set up a few days later. What stood out to me was that Paul made himself available to walk me through the initial chemical process via FaceTime when the store was closed. Who else would do that - Not many, if any! So far, Cal West is top notch! I haven't had to use them for repairs (hopefully won't need it), but based on sales, install, and customer service, I recommend this place to anyone looking for a spa.

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We had a great experience with Doug and his crew at Infinium pools…read more Doug and his crew were very responsive during the build with any questions that we had. From the 3D design, demo, dig, concrete, and fill we always felt like we were part of the team. We have a small backyard and side yard which in which we have a camper. Our goal was to fit the camper while still having a pool big enough for our family to enjoy. The final product looks identical to the design. Infinium made sure our wants were met while providing the best quality that we could have asked for. Summers and entertaining are going to be great!

Late review: signed contract in December 2020/Pool completed in late May 2021…read more We had half a dozen consults before choosing this company and we pretty much knew what kind of experience it was going to be a couple weeks in. No communication, I had to constantly reach out to ask what was going on. It all started with them beginning nearly two weeks later than stated on our contract and then when the excavators call me outside because they are confused between the plans and the design, I knew it would be downhill from there. Their designer Kyle, admitted to not drawing our yard to scale which made the pool in the design look a lot bigger than what we were actually getting. This part was the biggest disappointment as we BOUGHT the design he presented us with. Kyle graciously gave us an "extra two feet" but, who knows how accurate that even is, it's hard to tell since we chose a free form design. During the entire process, I was cleaning up trash from our backyard daily. Their workers' personal trash such as drinks, bottles, fast food items, cigarette butts and packs, rusted screws/nails, metal wires, saw blades, it was terrible. Also no matter how many times we asked the pool company, their workers filled our trash cans week after week with work material such as rocks, shotcrete, rebar, PVC piping, bags, boxes etc. sometimes rendering it useless for us. The communication was severely lacking, I would always have to reach out and ask what was going on as we were in the dark for most of the process. Contractors would no-show or even show up unannounced at ungodly hours of the morning (6-6:30 AM) making the most noise possible and blasting their radio. Even asking to get a heads up when workers came by so I was aware of who was in our yard and for what or so I wouldn't be blocked in our garage, was too hard of a task for them to manage. On our contract, we were quoted 10-12 week process, we are now at 18 weeks with repairs that still need to be done. Another reason why we chose them is for the verbal promise from Kyle that it would be done by a certain date which they since far surpassed. They messed up the depth of our Baja shelf, we were told the pool should be 7 feet with our jumping rock/grotto, but was only made 6 feet, the spillway from our spa has been butchered a few times and now needs to be replaced, and worse of all 90% of our coping cracked within the first month, but according to the owner (Doug Patterson) we signed in our contract that we understood that concrete cracks, yet there is nothing stated in said contract. This has been a miserable and high stress induced experience, completely frustrating week after week of no communication and lack of respect for the customer. The final kicker is that they started a month prior to even getting approved permits through the city which we didn't find out until the very end! The owner only seemed to want to deal with my husband and avoided me like the plague whenever he came around to check on things. Only time I personally heard from him was when he called to ask me to take down an FB post off a home improvement site when I asked for advice in regards to fixing a couple things. My most favorite part by far was the owner, Doug accusing us of withholding the final $22k payment (via Lyon Finnancial) for a couple "punch-list items" when it's stated in our loan contract that the final payment was for completion of project and we were not notified by anyone that the pool was 100% complete. The designer, Kyle asked for payment for plaster which was not a breakdown in the loan payment schedule. My husband called Lyon and they agreed to do a partial payment and then Kyle told us it's fine, that Doug said it would be easier to do the final payment at the end and then had the nerve to come at us with the "withholding payment" BS. They apparently have a huge lack of communication within their company as well. We also failed our final inspection THREE times. At the third time, we were asked if we would just like to be passed so we could be over and done with. In conclusion, I wish we had researched more, been better prepared, looked into more companies, etc because this definitely wasn't the one for us. It's so sad that we waited and saved up for 5 years of having no backyard and spent way too much money for this kind of treatment and outcome. For almost $90k we expect damn near perfection, but they definitely fell (extremely) short in so many aspects. Current update: Our turf has melted in one area behind our pool, that issue was never resolved even after reaching out a couple times and being assured we would hear back and now our spa coping is crumbling apart after a few short years and we have to pay thousands out of pocket to get this fixed.

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Bull Grills & Spas - hottubandpool - Updated October 2026

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