THIS IS THE PLACE TO GO!…read more We're doing some repair on our patio covering. Turns out THIS IS THE PLACE to go for metal sheeting and long lengths of lumber. Our friend Pablo says that J&W Lumber is the way Home Depot and Lowe's used to be. It's a real lumber yard. We were able to find things at J&W that are not even available anywhere else around Murrieta. We were assisted by Shawn, who was knowledgeable, courteous and on top of it all. Very pleased! .

Went in looking for parts of a vinyl fence although they didn't have them they went out of there…read moreway to try to find them when they could not find them they gave me the phone number to the company that could help me so it was truly appreciated it

Just finished installation of countertops for my fourth bathroom and these guys did an amazing job…read more My installers Moises, Alfredo, and Gabriel did an incredible job installing quartz, courteous of my time and property. I'll be using them again when it's time to replace my kitchen countertops without question! Thanks for a great job!!!!!

Easy to work with, everything is on time and the extremely easy to work with! They are quick and…read morevery reliable! My kitchen looks wonderful! They follow up and inform you during the whole process, from start to finish, it only took 7 days!

I contacted Mastercraft to install multiple sets of French doors to convert my garage into a bright…read moreopen studio space. Front start to finish, Mike Gast and Juan Navarro worked with me to translate my vision into the bright open studio I have been dreaming of... As the project manager, Mike Gast was extremely patient and accommodating, and provided lots of feedback to solve various issues. This was a large project that involved removing the garage door, retrofitting 3 sets of doors, framing and finishing for a custom look, inside and out. They even installed special thresholds so we could be assured of being able to roll equipment in and out of the space easily. After each stage of the job, the crew cleaned up the area and removed all debris. The price quoted us initially was in line with competitors, better than several, who failed to follow up with us. There was no cost-creep, and we finished at the price quoted us. Progress and payment was tracked on their online job project site, which was an added benefit and inspired confidence. I can highly recommend Mastercraft and hope to use them in the near future for several other home improvement projects. (A special thanks to the team, Victor and Tony for their cleanliness and work ethic).

Big thank you to Charley at MasterCraft Home for helping me with my master bathroom remodel. The…read moreMastercraft team of guys all work so well together from the plumber Chuck down to the flooring crew...every day was a pleasure having them in my home. I highly recommend Mastercraft Home!

Oscar was extremely responsive and his team did a great job on our bathroom renovation- he was…read moreprompt and provided an affordable and honest quote.

Adam and Brittaney were great! They kept me informed through the entire process and answered all my…read morequestions! Pricing for everything fell well into my budget and they ensured that the cuts I asked for were made perfectly! Their team that did the install were very professional, kept my areas clean, and were not loud and noisy (work from home). For 4 bathrooms they were very timely in completion and did not rush to get in and out. I am overwhelming pleased with the work completed and my new counter tops are absolutely beautiful! Would recommend them for any work you may have!!!!

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

We had all three of our bathrooms remodeled along with our kitchen countertops, so this was a huge…read moreproject that lasted nearly two months. Throughout the entire process, Ben and Ivy were fantastic to work with. They were always responsive, communicative, and genuinely helpful every step of the way. No renovation of this size is ever completely stress-free, but they always addressed our questions and concerns quickly and worked hard to keep everything moving. What we appreciated most was their commitment to meeting our deadline so everything was finished before our family arrived from overseas. They went above and beyond to make that happen. The quality of the work turned out great, and we're so happy with our new bathrooms and kitchen. We highly recommend Ben, Ivy, and their team to anyone looking for a reliable, professional remodeling company.

After being approved for financing, we decided that we did not want to utilize the full loan…read moreamount. Throughout the process, we felt pressured to proceed with the maximum financing available. We also did not receive a detailed cost breakdown from Ben and had to ask to speak to someone else. He told us many times "sorry, this is good as I can do, it's a bundle deal", which made us uncomfortable feeling like he was hiding prices from us. After obtaining additional estimates from other contractors, we were advised that several of the smaller handyman-type items included in the proposal appeared to be significantly overpriced. As a result, we requested that those items be removed from the scope of work. However, despite removing multiple services, the overall project cost remained essentially unchanged, which further raised concerns. We ultimately decided to limit the project to repairing our shower pan leak. At that point, Nathan informed that the company could no longer do business with us. Unfortunately, this left us feeling that the focus was more on maximizing the project value than on addressing our actual needs as customers. We value transparency, clear communication, and flexibility when making significant home improvement decisions, and our experience did not reflect those expectations.