Excellent and friendly service. Aaron has done two key fobs for me. He was knowledgeable, thoughtful and kind.

Great hardware store! Great staff! Very happy with my purchase, and it's very comforting to know that they carry replacement parts for the lawnmower I purchased, at what appears to be a reasonable price. It was my first time visiting an Ace Hardware store, and the experience was very warm and customer service oriented. The minute I entered the store I was welcomed, and offered assistance with my shopping needs. Once, I selected the product I desired, Max assisted me with the purchase, and even loaded the box into my vehicle. Will definitely revisit for future home and garden purchases. Highly recommend. read more

Wildomar Ace Hardware - Got the lawnmower! - Painters Near Me - Wildomar, California

I have never been more insulted by an employee. I purchased a ladder brought it back because the end was bent the employee named "Shawn." Start laughing saying oh yeah I'm sure just bent on its own and then called me a liar. I will be calling corporate on this. read more

Used to be our go to hardware store for basic needs. It's right up the street and saves us from going all the way to Lowe's or Home Depot...but they've been out of stock of a lot of things almost every time we go. It almost feels like they might be going out of business?? Just strange. Not sure what's going on read more

Used to be awesome. Now bare shelves. Unfortunately this is a dying store. Don't waste your time.

Went to my local Ace to replace the arm and shower head, the shelves were bare. They had 1 shower head and 1 style of a arm to chose from. My ace in Tustin always had stuff falling from the shelves and nice people to help. So, Very disappointed. That's too bad. Guess I'm off to Lowe's or Home Depot. read more

Just coming back asking for some knowledge about Tekton and an triplesquare m8 socket for my head bolts. John was able to direct and recommend then and speak from experience. I love this ace because they offer knowledge, guidance and will help you find the right tools and recommend something for you if they dont have it. Yes they are small so they will not have everything but customer service tops Home depot and lowes combined. thanks again john! read more

This is how a hardware store should look! Theres a warm wholesome vibe in Ace hardware so I shop there any chance I get.

Great customer service. Had such a helpful man help in the paint department. He gave me so much advice and was so knowledgeable. I would recommend them read more

My boyfriend and I stopped in yesterday, Saturday 9/24 around 3:00. We were in need of 50 nuts but were unsure of the exact size. Norm was quick to assist us and even got us joined into the rewards program. Thanks for the great customer service Norm! read more

We love Ace Hardware for many reasons. Visiting Ace Hardware you feel like family. Something that is hard to feel at the big warehouse stores. They have a greater selection of items such as Traeger products, rubs, Meat Church, Blue Hog: shit, all BBQ products. Easy to get in and get out, something I really appreciate. Most important, customer service is above and beyond that of any in this business. I visit the Wildomar Ace Hardware for my new passion of BBQ. As mentioned they have all products that are the rave in the world of barbeque. Prices are very competitive and if you participate in their loyality program you get discount codes or money off most products - not Traeger or Meat Church products though. Can't hold that against them, we learned some products won't allow them to discount so we feel their selection which is extensive is worth the sacrifice of a discount. To us, Ace is the place. Easy five star review! Visit and become part of the family. read more

This place is amazing!!! My dog chewed through my power cord for my trager smoker, and the young lady that help me and the manger made me a new power cord to fix my smoker free of charge! You have just earned a customer for life. I will only shop at this location here on out! Thank you again!!! read more

It's Memorial Day Weekend and I was in the Murrieta store and was offered help by Norm. He really wasn't even on the clock yet but he gave me great ideas for a solution to my home project and helped me find what I needed. Norm is an amazing veteran who loves our country and would serve our nation again if they would take an 80 year old into the service. He is a credit to Ace Hardware. read more

best employees and service!!! Always there to help, advise, find everything for you love this store read more

Norm is the hardware GOD! Whenever I need to cure a problem or build a project, Norm is my "go to" for the right bolts, nuts, and washers. He knows where everything is and doesn't waste your time while you try to search for this stuff on your own. Thanks, Norm!! read more

I am a woman living alone with five kids and a plumber wasn't in my budget but my sink drain pipes didn't care. They were leaking everywhere and when I touched them they just fell right off. I tried to screw them back on, but then I realized they were secured with plumbers putty. I went to a big box store to try to replace the pipes and when I got home and tried to screw them in, they still wouldn't thread to my sink. I watched a few YouTube videos and saw the exact part I needed. I headed over to Ace to look for it and even asked an employee and to my disappointment the part was not a part available. I was ready to walk out then a golden ray of sunshine appeared in the aisle in the form of a very helpful ginger haired young man named Sean. I told Sean my plight was hopeless and he insisted that we solve my problem. He patiently waited while I described to the best of my unhandy ability how my pipes were configured and then showed me an option he thought would work. I tried to grab the part and hurry home but he insisted that I try to make sure it was right by getting the size of my existing pipes. He waited patiently while I called home to have my teenage son check. Sure enough Sean was right, I needed a bigger piece. He painstakingly dug around some more until he got me the right piece and gave me a thorough lesson about how to attach it. I got the piece home and it worked perfectly, seriously it would take a sledge hammer to get those pipes to knock off. Whoever thinks angels don't exist on earth, you're wrong. His name is Sean and you can find him at the key cutting kiosk at ACE in Wildomar! read more

We purchased a Large Big Green Egg grill through another local vendor in 2015; they are out of business now. Ace did not carry BGE products then. BGE grills have a lifetime warranty. We reached out to Ace Wildomar a super glad I did. Ace Superstar Tanya C. had never heard of assisting a BGE owner with warranty support--she is Ace's BGE ace now! Having not purchased our BGE grill from Ace, we could have been easily shown disinterest but your ace in Tanya C. Stepped right in. Ace Wildomar, we are champions for you now! Thank you for your Ace in Tanya C! See you again soon!! read more

Wildomar Ace Hardware - Painters Near Me - Wildomar, California

Joey and Rod were really helpful and knowledgeable. Store is well stocked. I will be back! read more

I needed a stem seat replacement for my shower and the staff at this store are so helpful. First the blonde lady at the Help hub didn't quite get her name was assisting me and made me feel confident that it's an easy project and that she does it all the time at home. She then called the expert Norm who made sure that I get the right parts. He explained a step by step process and recommended the tool that I needed in completing my project. I got everything we need and we're greeted with a smile by Liza the cashier who's very friendly. I highly recommend this store and will definitely come back to this place for all my home improvement projects. Helpful staff and great customer service. read more

Over the last 2 months I've been going in to purchase a very specific nut and bolt setup that I have only been able to find there. Unfortunately, every time I go in they aren't just out of stock, they haven't even restocked. A month ago I talked to the manager who told me he would get ahold of the guy that is contracted to do nuts and bolts and see what's going on and that he would contact me when they came in. 2 weeks went by and I wentback in. He informed me they were on a pallet in the back and when they stocked shelves he'd call me. 2 more weeks have since passed and nothing. This guy has literally lied to my face. Literally everyone else in that store is awesome and I won't stop going in there but thIs store is poorly managed. read more

Everyone was so welcoming, helpful and knowledgeable! Highly recommend their paint department!!

I love driving all the way down there to find out products online, that state you can pick up at the store today, are not available. . . Won't be going back there. read more

I love this store!! The staff are helpful and friendly. I'm surprised at some the of the negative reviews, but I've never experienced anything negative. read more

I went in on Sunday 11/28 to Home Depot and Lowes to have a key made. They said they did not have the key so I went to ace hardware to see if they could make the key for me. They also did not have the Key, but they took the time to cross ref to see if they could use a different key which they did and I got my key made. Ace hardware is nothing like Home Depot and Lowes they are so much better. They don't hide like the other stores. Thank you Ace Hardware you have a customer for life! read more

Went to this store today. An older gentleman proceeded to climb a ladder to take out a surplus of yeti products from a box.. all the while yelling to a female coworker who was manning the register, saying something to the affect of this would have been done right the first time it wouldn't be double work.. I was literally 3 feet behind him looking at the green eggs , I moved slightly to the right and he tossed an empty box near me without any safety concerns. Not once did he stop to ask the if we needed help finding anything. He was more concerned that everyone heard him ranting. Other than that the store was clean and appeared well stocked with green egg accessories. read more

I always enjoy going into the Ace Hardware I like this one I like the way they arrange the store I like that they have the wall of nuts and bolts and their sales associates are pleasant and always helpful I've always enjoyed going into that store they're also very helpful with any key issues including really helpful with key fobs that contain chips they help you to get that chip get that key at a lower price than a car dealership read more

Shout out to Gary and his wonderful staff!!! I had placed an order after realizing that I ran out of some bags for work tonight. Only Ace carries them near me. I had a small emergency and almost missed getting them. Thankfully Gary let me purchase them online and I was barely able to make it. He was even waiting for me with them when I arrived!!! Thanks guys for the excellent customer service. read more

Worst service ever 6/4/16 10:30 . Went in to get some spray paint and ended up with nothing. The store was not busy, one lady at the counter helping customers and a gentlemen standing next to her. I approached the gentlemen for assistance to buy some spray paint. He walked away as he was staring at this nice looking lady that walked in and asked her if she needs help. She said no. I stepped up and said I would like to buy some paint. He then told me he will get some one and walks away following the lady. After 4 min another person came to help. We asked for spray paint and he said I get with you in a moment and then asked the people behind us for their needs....that is so wrong. As i was leaving I went to the first gentlemen and asked why don't we get service. He just looked at us without saying anything. I rather go elsewhere than this place. So much competition out there for them to not care. read more

Today I was helped by Chris, he went above and beyond. I asked a few associates for my items and they had no idea where it was. Chris went back and opened up boxes and took his time to help me out to ensure I got the correct items that I needed. Just because of him I will be returing read more

I went to Home Depot twice this morning to get fittings for my waterfall pump. The first time I had to wait for 10 minutes to get help with no satisfaction for what I needed. I went back again and a different gentleman tried to help again, problem not solved. My third trip was to Ace Hardware in Wildomar. I was approached by Tanya immediately. Tanya understood exactly how to get the parts I needed to solve My waterfalls issue. I told Tanya if she could solve my waterfalls issue I would stop shopping at Home Depot and make Ace Hardware the main place for my project needs. Kudos to Tanya for providing excellent customer service. Sal S. read more

I usually love Ace Hardware Stores, but the Wildomar one is just awful. The service is nonexistent, and when you do fine someone, you wonder why you came in at all. Since I normally like these stores I've given it several tries, but this week was the last straw. I'll drive into town or order online. read more

An older balding Staff was immediately rude when asked if they had a trash can, also there was a woman that was have trouble in the door lock department cuz of an odd door, I extended my services and the second I said I could I could help the staff disappeared. The manager straight up lied to to my face, there was special item that was but online and in store pickup, when ask the manager said "no we don't that", were I read him the the Ace Hardware policy, and asked if he just lied or was to f***n lazy to do his job. The item was promptly ordered. read more

Honestly , none of the staff any customer service skills whatsoever . I have walked into the store twice this week and feel so out of place . The staff walk past by me and look at me and don't even acknowledge me at all to offer assistance . Treated like I didn't belong . Very sad. Employees really need some customer service training. read more

The whole staff at Wildomar is totally professional and all are very helpful in whatever your needs are. Rod wrote up our screen Repair estimate and he also did a excellent job in replacing the screens with new ones. It only took 2-days. Ace has the best prices on screen replacement anywhere. I took 3 screens for in for repair. 1st one was a sliding door screen xl in size and 2 other screens. Total cost $80 + tax. Great price no one can match. Thanks Rod & Ace hardware of Wildomar. We will tell all our friends. read more

Ace hardware is the perfect hardware store. They are so thorough and helpful. They seem invested in your project and success of that project. Although the store itself is small, they have typically had the thing i was looking for. I really appreciate my shopping experience at ace. read more

Employee was very polite. eBay and Amazon customers say Ace will laser cut your key. Not true. Only if you purchase key thru them. FYI. Will leave note on eBay and Amazon. No third party keys cut via key fob. read more

This is my goto place if I want somebody helpful to walk me through a project correctly with all the tools, supplies, and knowledge I'll need to get the project done right.... Thanks for your help last night, Rick... Once I get this VR Viewer working right, I'll post final pics... But it's coming along nicely!! read more

Wildomar Ace Hardware - Painters Near Me - Wildomar, California

I was very happy with the service from Norm Dart in the hardware section. If you guys ever been to Hanks Hardware in Temecula and where impressed with their selection of nuts and bolts then you have to check out this Ace Hardware in Wildomar. I like that you can buy hardware by individual pieces or get a better price for buying the box. read more

Wildomar Ace Hardware - Great job Norm! Thanks :) - Painters Near Me - Wildomar, California

This is by far the best hardware store I have been to in a long time. It reminds me of hardware stores from my hometown of Whittier in the late 70's. They greet you when you walk and are ready to help you find anything you need. I had the pleasure of meeting a fantastic older gentlemen named Norm. I asked where to locate a specialized bolt and he knew right where it was it. My brother walks in and says, I just left home depot, they didn't have the bolt I needed, he smiles and Norm helps him out. Great store, great service. read more

People are not helpful I carried 2 40lbs bag of pellets and they just stared at me customer service very poor don't go to this branch. And as I tried to check on their poopourri bottle ( by shaking ) trying to find out how full the bottles are, they are so light you'd think people are using them and bringing it back to the shelves afterwards!! read more