Stopped by this hardware store to get some keys made. The staff was super friendly and really nice, which made the experience pleasant. Unfortunately, one of the keys didn't work, so it ended up being a waste of money. The store is a bit far for me, so going back to have it fixed wasn't worth it, especially with gas prices. It was easier to just take the loss and have it remade somewhere closer. That's the only reason for the four instead of five, because their customer service really was great. read more

I been a customer of Hank's for quite a few years. I'm a retired CEO with plenty of business experience and knowledge of people performance at all levels. I had a recent terrific experience with Erica one of the service folks at Hanks. She was efficient and helpful. The kind of employee that represents Hank's well. Having positive memorable experiences with employees is what keep customers coming back. Employers must remember that. WTR. read more

When you can't find what you want at Home Depot or Lowe's don't give up yet! Stop in at Hank's Hardware. If he doesn't have it, no one does! Our local HW store has it all and then some. Visit their builders center for great ideas on remodeling. A great experience just browsing. read more

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Cool hardware store with lots of gadgets and gizmos for every kind of project. Inside was clean and the staff was friendly and helpful.

The clerks were very kind and helpful. Love that it's locally owned. Reminds me of the local hardware stores I grew up with.

I placed an order for hardware with them on a Monday and was told it would be in on Friday. Since then I've been hung up on multiple times, was told that the order was probably received but they have yet to unload the shipment so they don't know if my order is in. then they said call back Monday and I was hung up on again. read more

I love Hanks hardware!! We needed a can- light converter. Hanks is the only one that carries it. I do not even want to shop at Lowe's or Home depot. The store is clean and everyone is helpful and friendly. Hanks has everything at a friendly price. Thank you Hanks! read more

Hank's Hardware & Lumber - Hardware Stores Near Me - Temecula, California

The people who work in there act like they are being bothered, ask a question they send you off to find it yourself, I had no clue she said it quickly ( how annoying) so it's like finding a needle in a haystack lol a lot of stuff.. I'd never been before asked a guy dark glasses if I could get some help and he could have given a shit said go see if the guy is upfront.. Do y'all want business because customer service SUCKS !!! read more

Spent almost $1,000.00 here today and received the worst service possible. The cashier, a large woman with short blonde hair and glasses was not only unfriendly but took a personal phone call from one of " her girls" while I stood there and waited for her to finish. We were in the middle of a transaction. The help in the back was just as bad. Each clerk had an attitude of non help. I met three and none were helpful or polite. The ONLY person who was friendly and helpful was the little Hispanic man on the dock. We will never return. These employees should look for work where they do not have to engage with real customers. They are a sad representation of Hanks Hardware and some of the worst I have ever encountered. They were snarky, rude and disrespectful. No thanks Hank! read more

I have been going to Hank's Ace hardware in Temecula as long as I have been a handyman here. The guys in back are all very helpful and happy to share what they know . The fella in plumbing is Brad. This guy is like a plumbing savant or something . He is always there to teach, explain or just help you find what you need. He is also happy to tell you what you need if you don't know. As funny as that sounds, it really is not. No question is dumb with Brad and he never talks down to people. You have plumbing issue go see Brad,, he makes a good hardware store a great hardware store. Thank you for all the help the last eight years Brad! You are a rockstar Jack Geier read more

When I can't find it anywhere else I go to Hanks. They always have it at a good price and there is always a knowledge person to help.

I've been shopping at Hanks Hardware for over 5 years, specifically in the paint department. This review is long over due. Bobby in the paint department has helped me MULTIPLE times throughout the years. He is the BEST. He's knowledgeable, patient, EXTREMELY helpful, and is always so nice. He is definitely an all Star employee, and Hank is extremely lucky to have him. His customer service goes far beyond outstanding. Thank you SOOO much Bobby for ALWAYS making yourself available to help me, and taking your time. i truly appreciate your help... read more

They got it all, one stop shop, great prices & exceptional customer service as always. Where we shop for our turf nails & infill sand and lumber for forms. All the hardware & hand tools one would need. Mom & pop shop feel, shop local always. read more

Great place for any specialty items you need. They out perform the big box hardware stores in town and they're locally owned.

I was rebuilding my mailbox post and needed two cross section pieces of wood. Will in the lumber department was very helpful in helping me to find the right wood pieces and make the additional cuts. read more

Hank's has everything you're looking for & then some. Knowledgeable Staff is readily available to assist you the moment you walk through their doors. Serving Temecula & it's surrounding areas since 1987. *〰〰〰Some of What's Stocked at Hank's〰〰〰* Plumbing & Electrical Supplies - Hardware to fit every Door & Cabinet you use. Drawer Slides, Brackets and Rails Concealed Cabinet Hinges Barn Door Hardware Sets Cabinet Pulls & Knobs 〰〰〰〰〰〰〰〰 〰Fasteners & Hardware * A Myriad of Fasteners 〰 Grades 2, 5, 8 and Chrome Cabinet installation screws Metal and wood screws Torx floorboard screws Cement board screws Tamperproof screws Metric, USS, & SAE Construction screws Sheet metal screws Self-drilling screws Concrete screws Machine screws Framing screws Roofing screws Drywall screws Machine bolts Stainless steel Mount screws Deck screws Galvanized Zinc plated Washers Nuts 〰〰 〰〰〰〰〰〰Lumber〰〰〰〰〰〰 Siding Douglas Fir Spruce Fascia 〰〰〰〰〰 〰〰〰〰〰Plywood〰〰〰〰〰 Construction Marine-Grade Particle Board Melamine Round Ply MDF 〰 〰〰Competitive Pricing - Why Go Elsewhere?〰〰 〰〰 https://www.hankshardwarestore.com/ 〰〰 read more

The BEST hardware store. They have anything you need, including any individual type and size of screws, nails, steel and aluminum rods and sheets, etc etc. and the guys working there know their stuff. It is like an ACE or TruValue on steroids. Home Depot has almost everything, but I don't necessarily want to buy 50 screws when I only need 2. Plus the Home Depot guys don't know anything. My go to when I need very specific things. read more

It's ok, prices are in the middle. They have a good selection. I am looking for hardwood. They have construction grade. Large selection. read more

Was having a horrible time at Home Depot and Lowe's trying to find a part I needed when I decided to go to Hank's. That's when I met Mike. He treated me as if I was family and helped me find the part I needed immediately! I left Hanks laughing and smiling while I was leaving the other stores frustrated and cursing under my breath. Thank you Hank's! I will be back soon! read more

Hanks always has what you need. Love this place for all those hard to find things. Always worth stopping at Hank's first.

Thanks Hanks. They always seem to have what I need when the big box stores fall short.

Places like this are life savers carrying a lot more stuff that others won't. Service - They can step it up a little and be more helpful, but it wasn't too bad. Location - In the back area of Temecula in the Enterprise Circle. Parking - Small lot but plenty of street parking. Venue - Good size with a great selection. Prices - Fair pricing on most items. Overall will recommend this place for random work or household items needed on the fly. read more

Hank's Hardware & Lumber - Hardware Stores Near Me - Temecula, California

Really amazing selection of hardware. If you have a project or repair, they'll have the parts and tools here. Lots of experience in the building--I was repairing a sliding screen door and they had everything I needed, parts, tools, and an expert in sliding doors to help guide me along. It can get busy here, come in early if you can. read more

Quick helpful staff; has a wide variety of tools and resources. I stopped in for some pipe, which was out of stock but they knew where I could get some. read more

I'm writing this review on behalf of my husband who is fast becoming a regular at Hank's. He is super handy and always doing repairs and improvements to our home. While he regularly shops at Home Depot, more and more he finds himself heading to Hank's. This place is what a hardware store should be - they have everything you could possibly imagine! When pondering how to approach a repair or what kind of wall anchor to use, the staff there are always super helpful. Prices are also very reasonable. It's so wonderful to have such a great hardware store right here in Temecula. And it's feel good to be shopping local. read more

What an interesting place. I heard from a person that knew a person that said they might have the item I am looking for... yes one of those. So my ac is out and I don't want to pay a few 100$ for a capacitor replacement. We all know how how Temecula is in august and this is one of those times you pray your HVAC doesn't fail. Mine did. After looking at the nearest HD or Lowe's I'm not finding any capacitors and I really don't like getting price gouged either. We call a friend and they said they had a friend that went to hanks recently and they have some. AWESOME, I don't even want to wait for two day delivers from Amazon. Head down to hanks, right when they open and I'm about 15 min early. An older gentlemen walked up to my car and says I can open early if you need. I gladly accept! Store looks small...and I ask where the capacitors are, he points behind the desk and says I'm welcome to have a seat and look. Wow... seriously? OK I accept again as he pours his coffee. I can tell he really is just getting started for the day. I find the one I need and it's just a few dollars. Much better than paying a repairman 300$ for a 10$ part and 10 minutes work. I ask if there are some brackets, he tells me the isle and points to the back. THIS PLACE IS HUGE! OK After about 15 min wondering around and looking at things I grab my bracket, pay, and leave. What a place! So it's not Home Depot but it is a local private businessman with decent prices. I loved shopping there and it felt great to support his business. I went in for a capacitor and left being a regular client. read more

I too want to like this place, but found the cashiers to be nasty and the opposite of welcoming. Kinda felt like I, the customer, was interupting thier conversation when I went up to pay. Went into the lumber area, and it's disgusting, disorganized, filthy. There was no one around to get a price or make a cut. I left shaking my head. I won't go there unless I am desperate...not exactly what you want on your billboard. read more

I would highly recommend instead of Home Depot or Lowes, However I am annoyed that I got charged twice the price for a wood glue product, when I got home I realized that, the price on the shelf was $23 but they charged me $38, amazon had it for $19, I called but got put on hold forever, so I returned it today. When I was returning it today they made me go to the back of the line just to do returns !!!!, i was there first but had to wait until all the people purchasing paid, returns are last . wow. pretty annoying. will I come back I dont know?!?!?!?!!? read more

Great store! They have so many products that aren't available at the big box stores. I am disappointment that some people gave them 1 star because they weren't enforcing the mask mandate in our state. The attorney general says that the governor does not have legal authority to mandate masks. ... He said that the act of attaching criminal penalty to the mandate makes it a law, which the governor doesn't have the authority to do, even under the Emergency Management and Disaster Law. There are many who have medical issues and were advised by their doctors not to wear one. Someone who overrides a doctors orders is now in the business of practicing medicine and in this case without a license. It is a slippery slope for a business owner. Please give them a break. It is a great store with a very knowledgeable staff! Highly recommended! read more

Hanks has items the box store doesn't carry and the prices are competitive. The folks who work at Hanks know the business and they can answer your questions. read more

I have been a customer here for many years and used to love coming into this store. They have a sign outside the front doors that clearly states "Mask Required" yet when you walk in, half the people including the employees as well as Hank himself aren't wearing one ! WTF ? It says Mask Required but you don't enforce it and can't follow through with it yourself ? Total disrespect whether you believe the virus is real or not. Nobody wants to wear a mask, I certainly don't want to, but I do out of common courtesy for everyone else....just in case ! I've been. A customer for 15 years at least and finally had to call it done last Thursday read more

The ladies at the front are awesome and super nice. Had some bald guy literally run into me. From behind as I was waiting to check to buy my stuff. Thought it was a customer at first then he went and sat behind the checkout at a desk. Could he not have said excuse me?? I would of happily moved over a little. It was the same guy that was supposed to come help me find the parts I was looking for that never came to help. Good thing one of the ladies up front did.Every time I go there the guys act like you're bothering them when you ask where things are. Sorry I don't have you're store memorized. Great way to lose high dollar customers, at this point I would rather wait and order stuff online from someone else than be treated like dirt in this store. Get your acts together guys. My money will be spent at another lumber store and I will order my hardware online from now on. Update: I've since been back and people were much more helpful this time. My friend convinced me to go back. He's a loyal customer. read more

I will never go to a big box store again. Full disclosure, I'm a fan of independently owned businesses. So, perhaps I'm prone to give a good review. But listen to me. This Place Has Everything You Need It looks somewhat small on the outside but once you get inside it completely opens up. Their assortment of fasteners, nuts, screws, bolts, tools, is far and above better than all of the big box stores combined. No, I'm not exaggerating. I needed a bolt for the undercarriage of my car (long story, I stripped a bolt). None of the auto part stores had it. The dealership didn't have it. This was my Hail Mary and I'll be damned if they didn't catch the ball in the end zone (I'm not sure I should use Hail Mary and damned in the same sentence). I guess there are some negative reviews in here for the customer service. If you want to be coddled and pampered in a hardware store than by all means leave a crappy review. But, when I walked in and showed my bolt to the cashier she recognized immediately it was an automotive part and told me right away to hit up JP. When I asked JP where my bolt my be located he knew exactly where. And by 'exactly' I mean he walked me down four aisles pointed to one bin in the midst of thousands (not an exaggeration) to exact bin I needed. To me THAT is excellent customer service. After finding my part I walked around admiring the selection. I remembered a job from my honey do list and bought another part. This store is further than others from me but I won't be going there. They're dead to me after finding this place. read more

Great job, thanks Mr. Brad for great customer support. Brad was able to help me with the parts I needed to complete my kitchen project. 5 stars for professional support and knowledgeable employees at Hanks. He is definitely an asset to your business. I recommend Hanks Hardware in Temecula.. read more

They know their business and have a wide range of hardware in stock. I think it's the best hardware store in the area.

Good service but didn't have the faucet part needed. Prices seem reasonable. Nice place huge inventories

As they say, you always end up at hanks. Local big box stores pail in comparison to the selection available at hanks. Great store with good people and a staple in the valley for years. read more

I have been coming to Hanks since 1987. They carry things I can't find at other stores. I love the hometown feeling every time I come. I see Hank there a lot which shows dedication. He even says hi to me! He is a credit to Temecula local business! read more

I've been going to Hanks for 20 years. Most of their prices are better than the big box stores, but they have an incredible assortment. Hanks will sell you a single nut or bolt for a nickel. Good luckndoing that elsewhere. I've restored multiple cars with their stainless and grade 8 hardware. If you haven't been to the molding store across the street, you're missing out. You'll never buy a piece of molding from the big box stores ever again! I love Hanks and hope they never change!!! read more

Hanks is the best for just about anything you could ever need to plumbing to steel. I have been going to Hanks for over 20 years and this place always comes through. Why even bother with Lowes Or Depot. Prices are always fair and the staff is Amazing! This place gets extremely busy so sometimes a little patients can go a long way and get your project completed. Thank You Hanks and Staff... Marc at Nutrien Ag. Solutions Temecula. read more