I need to explain my three stars, everybody at home Depot, all the employees from the garden folks up to the cashiers. We're extremely helpful. My biggest problem is there are no directions or aisles to show a person how to check out. So we have four self-serve registers and two cashier registers with no designated entry or exit. With the entry, there are possibly three separate ways of entering to check out and guess what everybody was doing entering in those three separate ways. Talk about a snafu come on home Depot. Get your directions together please! read more

Monday, 4-13-2026: We came here to browse a few things but primarily to price blinds for the 6 windows in our garage. After browsing a few options we selected the type of blinds we wanted. This is where we met Erin! She was simply exceptional in helping us from start to finish. She's very friendly and highly knowledgeable. We were able to garner some great discounts since these blinds were on sale and we get a military discount. I believe these also had a rebate. We were approved for an 18 month financing with no interest rate. It was a win-in situation for us and can't wait to pick up our blinds. For top notch service make sure you look for Erin where the windows section is located. We were very happy with her superb customer service. read more

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Don't get any keys made here. There's one guy who works on the hardware area (poor guy seemed overloaded). He told me it would 20-30 minutes before he could make a kfor me. I made the mistake and went to the key machine. Had two keys made and neither one matched the key that I inserted into the machine. I went to Home Depot customer service and they notified me that they were unable to refund me and I would have to get a refund through the company that owns the machine. Either way, good luck getting a key made at this store. You're likely to be disappointed when you leave. I surely was. read more

The Home Depot - The silver key is the original one. The tip of the two brass keys don't match the original silver one. - Hardware Stores Near Me - Temecula, California

A big shoutout to Joe, in the plumbing area this afternoon. He took the time to understand what I was looking for and hit the nail on the head!!! Had to throw that in... His service was spot on as I really didn't know what or even how to explain the need. He was GREAT. THANKS AGAIN JOE.. read more

I have been here MANY times and I'm surprised I didn't write this YELP REVIEW sooner. It's right in the heart of the Redhawk and Paloma DEL SOL community... SONG of the DAY to play along to this YELP REVIEW: SWEET HOME ALABAMA by Lynyrd Skynyrd Sweet HOME DEPOT Where the supplies are everywhere Sweet HOME DEPOT, Oh dear, I'm coming home to you... We are always greeted so nicely here by most of the FRIENDLY staff. It does vary depending on their MOOD:) but, mostly Blue Skies with a cloud here and there... We love to come in here for FLOORING and CARPET needs... It's also PET FRIENDLY or DOG FRIENDLY so we love to bring our COCO here for a nice stroll after lunch or dinner. It's a nice place to walk around at for a little exercise or digestion time killer... SERVICE: Mostly A++++++++++++++++++++++++++++ PARKING: PLENTY and BUSY! The farther ones are ALWAYS AVAILABLE ;) ROCK ON SWEET HOME DEPOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I've been shopping in this location for the last 18 years, never had any problems. Service is great, staff are friendly and helpful, I love the selection of plants, trees, and other outdoor needs. Saves me money every time I shop because of their military discount. A lot to choose from when it comes to home or indoor projects, and the place is clean and well organized. read more

The Home Depot - Top soil, fertilizer, weed and feed, and bird seeds. 10% military discount! - Hardware Stores Near Me - Temecula, California

Im not sure why this home depot has such low ratings, but this compels to write my review. I've been coming to this location for 9 years. They have almost everything I need for any home renovations or repair I had to do to my homes. I bought all my flooring here, my pavers, cement mix and most of all wood! They help me load it into my car and they make sure I'm taken cared of. I have bought tons and tons of plants here. They have some great deals sometimes and they used to offer lifetime warranty for plants but for a while now the warranty is a year, bc we'll you know, I have a green thumb. The people from garden to the people mixing my paint to the people at returns. All are so kind and very helpful. I have never had any problems in this location. All the projects my husband have done from kitchen backsplash that we got on a great deal to cementing our back yard to building animal homes to laying all the flooring in our home with great prices on it to crown molding to building a rocking chair to building a gazebo was all made possible by this wonderful establishment. So why all the negative reviews? What a great store! read more

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Today I had a terrible experience with a returns cashier named Adileya. She was rude, had an attitude, and completely ignored the issue I was trying to explain. She doesn't seem suited for that department, as she lacks empathy and isn't focused on customer service. It would be better if she were assigned to a role that doesn't involve interacting with customers. read more

A couple of days ago we went to Home Depot to buy blinds for our window. We knew exactly what we wanted and asked an associate to cut the blind for us. He did, but when we got home the blind was uneven and damaged, completely unusable. The next day we went back to return it. At the return desk, after explaining what happened, the associate had the nerve to tell me that once a blind is cut it cannot be returned--as if we had done something wrong, when it was Home Depot's own employee who cut it incorrectly and damaged it. She then said they "usually don't refund cut blinds" but that they would do it "this one time for me." That attitude was incredibly disrespectful and unprofessional. Customers should not be blamed for a mistake made by Home Depot staff. Shame on you! read more

If I could give 0 stars, I would. Had a very unpleasant experience at this Home Depot location. I found a tool set online that was heavily discounted but was unable to order it online. The store claimed to have 4 in stock. I went down to this specific store since I was in the area and let's say I won't make that mistake again, the manager Brad was very rude and said "they don't do that shady shit" in those exact words. Not only was his language towards me unpleasant, but it was very unprofessional as a manager. The online price should have been honored with no hassle being it's the same as the store. Glad I got the tool set for the online price but was very disappointed and frustrated with the experience. Shoutout to Bryan from customer service, he was great and apologized for the whole situation that he also witnessed. read more

Had an issue with a delivery driver and complained and tried multiple times to speak to the assistant manager to resolve it but literally every single department I tried calling did not answer. I literally let it ring for 15 minutes. TERRIBLE customer service read more

I would like to thank Mr. Kelton, who works in the Wood department at the Home Depot for excellent service and providing me the materials that I needed for my project. I asked them to measurements that I needed and it was done perfectly, so thank you Mr. Kelton for the great service and your expertise and providing for my project. I give Mr. Hilton five stars for great customer service and I will come again. read more

Awful, didnt have 2 items we were looking for, and we were going to buy a freezer, to find that they charge a delivery fee. I can get the same freezer off Amazon, with free delivery. Another thing, went to checkout and 2 registers didnt work which took up my time, then to go to a third register, for my card to work. Get your computers to work so people, can check out in a timely manner. You waste the customer's time. The price for the freezer and delivery is a joke. The value is not worth it. Go somewhere else. read more

Greeted from the time we entered, assistance abundant and checking out was quick and easy.

My husband shops here 3-5x a week. I guess he could spend $$ at bar, but this is his go to escape and be a man place. He shops for house repair stuff. They always have what he needs. I appreciate him going because I get lost there. read more

Without writing another huge complaint again....Go check out __justmyopinion__ on Instagram. It's a review page which gave Home Depot a pretty bad, but on the mark review. I couldn't have said better myself. Home Depot.....DO BETTER!!!! read more

I've noticed the customer service has improved a lot. In the past, it was always a challenge to find an available employee for assistance. I've noticed that even when I'm not seeking assistance, if an employee is in the area, they'll stop to ask if I need help with anything. The store is always clean and I've never had issues in finding the item I was looking for, since the store is also well stocked. read more

Horrible run store. Nobody in the entire store running a checkout line. 40 people in line for self checkout. No wonder why people steal. The customer service only thing they know how to do is say isle 14 and they're wrong. read more

Associate Nick helped me find the items I'm looking for. He was quick and efficient at the cashier desk displaying excellent hand speed and coordination. Afterwords he helped me load my items into the car, this time showing great upper body strength. This Nick guy should stick around for awhile if this store wants to go to the next level. Nice job nick! read more

Back on July 27th 2025. I met a wonderful employee in the garden area, by the name of Galina. She was very helpful, friendly, professional and knowledgeable. I would definitely recommend my colleague, friend and family to shop at this Home Depo because of the amazing customer service I had with Galine. Thank you for a great customer experience. Keep up the good work. Sincerely, Carrie W. read more

So I was without a car today and needed a sprinkler item delivered to my house. I live 1 mile up the road. It said free delivery, which is great. But it never even left the store. This company is so sad and pathetic. Back in the day it was a place you wanted to go to and a place you wanted to work. Now it's just another junk box store hogging up space and giving terrible customer service. I'm hoping they go out of business. This is why Amazon is closing everybody's doors because they actually care about customers. You can track your order and they deliver it on time. Get it together Home Depot this is not 1985 anymore. I have not been in a Home Depot in decades, and this is why. I was hoping after all this time they would've actually improved their service but instead, they've gotten worse. read more

Been shopping at HD for long time and seen lots of their help come and go. This is long overdue as the people Devon (c-service), Danny (pro) and Vickie (cashier) have been there for some time. These three individuals in particular have been so reliable, knowledgeable and committed to helping every time I enter the store on Temecula pkwy. Some employees take control and some employees collect a paycheck. Not everyone is gonna work at HD the rest of their lives and that is OK. Devon, Danny and Vick might not be there 4ever either. What I do know is if I got a question, they answer it with no bull. If I have a problem, they fix it or help me to fix it. If I am having a day, they have a kind word and/or a smile. As I said before, I don't know if they will be at HD forever but, I want them to know how much they have been, are, and will be appreciated going forward. A couple others I would mention that I have found to be exceptional help are Matt in paint, Jose and Joe plumbing, Emily C-serv, William hardware, Tammy in plumbing. Lisa pro. Mark lumber. I would like to thank them all for being there. You guys are AWESOME! Jack Geier Badger Home Repair. read more

Employees were very focused on helping customers and there were quite a few throughout the store. The entry row aisles were a bit too narrow. Found everything we needed. read more

Gary in the garden department.on Saturday midday (9/28) in the Temecula store on Temecula pkwy. This man showed me where the hoses were, the two trashcans(w/proper fitting lids), buckets and cleaning ssupplies w/ patience and the usual Costco/HomeDepot-Murrieta "are you really that stupid side eye demeanor" Again-Gary you are a good, kind and trusted representation of what a Home Depot experience is all about! read more

The Home Depot - Here's to beautiful experiences! - Hardware Stores Near Me - Temecula, California

Cynthia, who helps with the monthly kids projects, is a Saint, and should be canonized ASAP. She is so wonderful helping all of the families and kids get what they need to make their projects look wonderful. She greets everyone with a friendly smile, and makes her way through the sea of kids, and runs ragged making the children's experience memorable. Not only do my kids look forward to the 1st Saturday of every month's project, but they look forward to seeing Cynthia's smiling face, and perfect grandmother-like qualities. read more

Home Depot, at this location, has the worst customer experience ever. They are the most miserable people working there and give zero fucks to its customers. Forget about asking for assistance, if you can find someone, and when you do prepare to be confronted with a condescending attitude or told I'll be right back to which they never do. They should fire the lot of theses unhappy employees and start fresh. read more

I opened a new business this week for Farmhouse Tables, bought through Pro Account and saved a ton online. Plus the service person was amazing. Great prices, selection and quality products. read more

Worst quality ! every time I buy something here I have to return something something breaks. Something has a hole in it. It's never ending. It's not worth the trip to the store. read more

Woman named Jamie with neck tattoos is extremely rude. She told me "I don't have to help you" when o corrected her and told her she wasn't doing the transaction correct for cash back. Then told me that she couldn't refund me when it didn't go through then denied saying that when a "supervisor " came over. She seemed like she was trying to steal money in my option. read more

Great service and help from Maria at the Home Depot. She explained to me how the garden box works for raising vegetables and fruits. This is my first experience in buying this and she was very helpful and professional, very satisfied and confident I will be able to grow vegetables and fruit and this garden box, thank you very much. Maria is an asset to your company, and she should be noted and complemented for her great service and to her customers I sincerely give a five star rating for customer satisfaction, and pricing of my item. Thank you. read more

The Home Depot - My raised garden box growing my vegetables and fruit - Hardware Stores Near Me - Temecula, California

The Home Depot on Temecula Parkway carries a variety of merchandise from anything you can imagine for your home both in and out. The customer services on the floor level and at the cashier section are fairly well and for the most part, they are knowledgeable and have answers to most questions (4.0). The home products are arranged nicely on the shelves with label descriptions (4.0). I have had projects done such as the wooden floors and ceiling mouldings replaced in the past and the project associates at this place have all been very helpful (5.0). The only pain points are those who are in the customer service phone line. They do not tend to be efficient especially after providing them with many reminders after a series of calls (0). Overall, the services at this Home Depot are excellent and will continue to shop here and consult with their project team in the future. read more

This store is the best! Adrian has been very helpful . The nicest guy around. Great customer service and super sense of humor.

I go to every Home Depot in SD county, and riverside county, this one is pretty good, not the best but definitely not the worst, costumer service is good, product availability pretty good, the only thing I can't stand and it's happening in every depot is the solar guys chasing you around trying to sell solar, this one is worse than others with that, plus the water purity guys constantly asking to test your water, super annoying! read more

Just received a letter that is going out to all Home Depot credit card holders. Home Depot is raising its Annual Percentage Rate to 29.99% going into effect on March 19, 2024. You can opt out and close your card but take a hit on your credit for closing an account or keep it, but if you use it they are hitting us hard in interest. I find this outrageous, especially after using this card, never late, or missed a payment, and they thank me by attempting to "take" more money away. The letter today is a slap in our face and shows us that our economy is getting worse by the day regardless of what some try to tell us. It's time to stand up against these types of actions and stop using their accounts that are designed to line their pockets with no regard. If you have a card you will get this letter soon. Make your voice heard and don't tolerate the gouge. read more

First time we've been to this location, but we happened to be in the area. Employees on the floor inside were not friendly nor helpful. Only reason for 3 stars is because Maria at the register in garden area was really nice. We like that you can still just give your phone number for military discount unlike the Murrieta location that makes you jump through hoops to get a few dollars off. read more

The staff is very helpful. There are minimal choices for bath chalk and chalk guns but I got what is needed.

Thomas from Electrical was sooo helpful! He went out of his way to help me find the right electrical wire I needed for my project. He even recommended Wago wire connectors for wiring my ac unit and it now is working BEAUTIFULLY! Thank you for being so helpful! You are an asset to your company and deserve a raise! read more

We are here at least once a month. They always have what we need. Today I tried the curbside pickup which ran very smoothly and I was out within 5-6 minutes. This is very fast for a large, busy store with curbside pickup. Our shower head broke last night, we found a replacement to be ready in the morning, drove to Home Depot and stayed in the car sans shower and came back to the house. It was great. Earlier this month, we rented a power tool for a few hours to set up our Christmas decorations. We try a new theme every year and were considering buying our own. After how easy the rental process was (and cheap) no need to buy our own and take up the space. During the summer, we are here a lot for soil, rocks, plants, and pots. People have always seemed to enjoy working here and we've never had any issues:) Thanks Home Depot for the always great experience! read more

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I went in to make a return. It was less than 180 days and they would not return it! I had a receipt and my return was denied! I asked if I could speak to somebody and they said no that they would not be able to help me with anything and I asked if there was a customer service line I could call and they said no I could only go on their website. Really? I have supported this company for years and a simple return could not be made. Now that I'm on my rant, their customer service is terrible! I'm always searching for someone to help me!!! Their plants are the worst!!! They die within a few months!!! Terrible!!! I will make the drive to Lowe's! Much better quality products and service. read more

So I came into the store not knowing anything about what I was going to do to my yard. I had some ideas but not exactly sure what I needed. I just knew I wanted the weeds to go away and a nice front yard. A nice employee named Andrew approached me because I looked lost and I described what I wanted in my front yard. He immediately showed me what I needed he told me how to put the weed barrier down and put it into the ground first then to lay my bricks out in the middle as I wanted them and then to put the beautiful red mulch I wanted in my yard on top on the rest evenly and rake it out. My yard now looks gorgeous the weed barrier stopped the weeds from returning and my yard looks just how I pictured it. Thank you so much Andrew. read more