My wife and I were looking for very specific bathroom fixtures, and Travis knew exactly what we needed. he was really knowledgeable and helpful. read more

Travis was our sales person he was very knowledgeable of the appliances we purchased The overall experience from selecting/paying for the appliances was top notch We will be back soon to purchase washer and dryer. Pacific Sales is the place to go for appliances in Temecula. Earnie/Myrtle Warren read more

We purchased a Jen-Air microwave/oven combo September 13, 2025 from Pacific Sales in Temecula CA. It was installed a few days after our purchase by an experienced and knowledgeable contractor who was contracted by Pacific Sales. He and his assistant did an excellent job but couldn't find a the 'kick plate' so he told us he'd go back to the store and try to find one. If we didn't hear from him, we'd have to call the store to let them know it was missing. So we waited about 2 weeks before calling the store to let them know it was missing. They placed the order and had it shipped to us which took about 3 weeks. By the time we received it we were in the middle of the holidays. I finally called them to let them know the piece arrived and we needed it installed. I was told that was over 90 days from when we purchased it and it would be $290 to have the installer come and install it. I refused to pay that kind of money to have the piece installed so I told them I'd figure it out myself. I'm a 65 yo woman who has to remove the heavy oven door in order to install the kick-plate. Turns out, it was an easy fix but the problem is that it didn't come with the screws so now I need to purchase the (special sized) screws to install the kick-plate. I figured out that we were not over the 90 days after I spoke to the Pacific Sales representative but I didn't want to call them back and argue with them. I feel that I was treated poorly and the rep should have taken the time to figure out that I wasn't out of time and at the very least, offer to ship me the two screws. How ridiculous it is to price gouge for two screws. I guess Pacific Sales likes to 'SCREW' their customers. So until I get the proper screws, I have an ugly cabinet where my microwave/oven combo is. read more

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Devin, the plumbing manager is patient and very very knowledgeable about the plumbing products for the kitchen and bath. Don't let his young looks fool you. He should be your goto at Pacific sales for upscale kitchen and bath products. Alyssa should be your go to young lady for all things appliance. Knowledgeable, polite, and will go above and beyond to make your experience worth the trip to find exactly the right appliance for your home. Thanks Alyssa for all of your help. To make the process of spending your hard earned money a little less painful, see Mary at the front desk. With her off topic conversation, delightful personality and attitude she made the process very smooth. All the personnel at Pacific sales that I had interaction with were professional, polite, and helpful. The ones mentioned above were standouts! read more

Love my mirror Ivan did an excellent job putting it up for me so glad it fit & looks so nice! read more

Pacific Sales Kitchen & Bath - Bathroom mirror - Kitchen & Bath Near Me - Temecula, California

Went to Pacific Sales to purchase kitchen appliances. From the time I entered the store, the service was fantastic. Anouk's knowledge of the products, clear explanations and useful information helped me make the right decision for my kitchen. She was knowledgeable, efficient and ensured my time was not wasted. Devin was super helpful with my sink selection and appreciated his insights. Lastly, Janette was so helpful with me getting the financing and was so wonderful in getting me checked out very quickly. I bought all my kitchen appliances and sink in 90 minutes so I could make my next conference call! read more

Great store, great customer service, ask for Hank. He did a ton of research and spent a lot of time for a relatively inexpensive dishwasher.

Hank was amazing and the rest of the staff was incredible as well. This only the beginning.

My husband and I were in the market for our first new refrigerator and wanted to make sure we got one that fit our shopping habits and would last. Hank, our salesman, took the time to talk to us not only about what brands are more reliable but why those brands are more reliable. He was knowledgeable, not pushy, and also took the time to get to know our needs. When it came time to pay, Mary got us in and out with the swiftness of a hurricane. I will not only recommend pacific sales to any friend or family in need of a household appliance, I will tell them to ask for Hank and Mary specifically. Thanks again Hank and Mary read more

Alyssa Very knowledgeable in her expertise of appliances. She knew all the answers to my question. We discussed all my options and prices for my renovation of kitchen appliance. Very patient and thorough. I would recommend her to anyone looking for help at Pacific Sales. read more

We needed to replace our kitchen microwave. Hank was very professional and friendly. He took his time to help us find the right microwave for our custom build in. Both my wife and are very happy.! read more

Pacific Sales Kitchen & Bath - Kitchen & Bath Near Me - Temecula, California

We had an amazing experience last Saturday with Anouk and Mary. We were only planning to look at microwaves, washers and dryers. No plans of purchasing at all. Anouk was very helpful and pleasant. She was very informative which made us purchase a Speed Queen washer and dryer. Mary made the check out process smooth. She was very friendly. Both staff members went above and beyond for us. We will definitely return for our home appliance needs. read more

Experience was excellent. Walked right in they had exactly the refrigerator that we wanted/needed. Mary was very knowledgeable and helpful and Anouk did a great job at checkout letting us know all of our options. Thanks again for the great service happy to have a store that we can physically go into and not have to just look online. read more

Devin was amazing. He explained everything I needed to know to move forward with redoing our shower, and he made the whole process feel simple and stress‑free. read more

Service was great- Hank was friendly, knowledgeable and not pushy. We found what we were looking for!

I love shopping at fake sales for appliances and they have a vast selection of different brands and great service knowledgeable. Staff Alyssa and Janet were amazing and helped me I was in and out in no time. read more

Travis gave us excellent service! He gave us good suggestions and went up and beyond to find the items we needed! Thank you Travis

I love walking into a store and being greeted. Everyone at Pacific Sales is super nice and knowledgeable. Every section of the store has their own expert which is amazing. Dan is the reason why we decided to shop at the store. The low profile microwave we needed was not available but he really took his time helping us out and answering all our questions. We also needed new toilets so he directed us to Devin who gave us the best explanation on all the different types and styles of toilets. We went with the Toto UltraMax II with tornado flush. They price match so we got an amazing deal. Janette helped us out with check out and she was super sweet. I highly recommend this store for all your home appliances. read more

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Salesman make this purchase of washer/dryer set so easy I was in and out in 20 minutes Very knowledgeable on all of the options available as well Thank you Travis read more

Mary was very helpful and nice at the cashier helping us with our purchase. I would give her 10 stars :)

Hank was great, took his time helping me. Really pleasant and helpful Gave me plenty of options read more

Both Anouk and Janette (during ordering process) were great. They clearly communicated with us regarding the terms and next steps. Anouk is very knowledgeable and can work with a wide array of budgets. Would highly recommend the team here. We initially went the online ordering route and it did not work out well. Despite detailed measuring, there's a certain level of uncertainty you'll take on (both the items and service/install). After pivoting to an in-store experience and luckily getting Anouk, we couldn't be happier. read more

Janette at Pacific sales was more than helpful on our new fridge Purchase. Would not hesitate to purchase from this store in the future

Hands-down, some of the best customer service I have had. Dan in the Appliance department was unbelievable. He helped us design and figure out our entire kitchen and laundry room appliances. Devin in the plumbing department is a wealth of knowledge. We could not come up with a question he could not answer. read more

I just purchased a washer and dryer suite from Pacific Sales in Temecula and the experience was outstanding! My salesperson Anouk was patient and very knowledgeable and helped me choose the right washer and dryer for my home. Mary at the front counter helped me with the check out process and explained all of my options for extended warranty and installation. I highly recommend purchasing appliances and home equipment at Pacific Sales. BTW I am a repeat customer and a customer for life. read more

Went in to add a warranty on my washing machine. Was helped by Ahonk Junetto (sp), who took care of my needs IMMEDIATELY. Extremely friendly, helpful, and professional. Was in and out of the store very quickly. Highly recommend her and this store! read more

Devin knows toilets! If you need to know the details, ask for Devin. There were many to choose from. This is owned by Best Buy, so their benefits apply, e.g., price matching, payment plans. read more

Anouk and Mary were amazing! Transaction went well. Got an everything ai needed. Will definitely come back for future purchases.

worked with Alyssa, she went above and beyond to find a fridge that had everything we were asking for. Great experience.

Alyssa, Mary, and Paul were amazing, informative, and helped us greatly with our purchase. They made the whole process seamless.

They can't deliver our washing machine for about a week and the dryer for almost a month. But we did get a pretty good deal and the salesperson, "Dan" was great as was the check-out guy/cashier. I'll update this review after we receive our appliances, then I'll rate the delivery and installation for a complete review. read more

I went in looking for a sleek counter depth refrigerator. They had an amazing one by Samsung with a beverage station. Plus it was cheaper than box stores. Anouk, the salesperson answered my questions, was encouraging and informative without being pushy. She also told me about the 24 month no interest promotion. I took the night to think about it, and was pleased to come back and get the fridge from Anouk. We also got a new wall stove with that great financing and added geek squad protection plan. All will be delivered in 4 days, and we get a 14 day return policy- which is much longer than 48 hours from other stores we looked at. Thanks Pacific Sales! read more

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Alissa and Mary were helpful and showed genuine kindness. Alissa was well informed with the appliances and helped me make a decision.

Starting with Plumbing, Devin was my sales person who seemed to have the answer to every question that I had. Please note, I have a lot of questions! He has a wonderful personality and is incredibly competent. I also had the opportunity to work with Mary. Again, extremely competent, kind, knowledgeable and personable. Where does Pacific Sales find their staff? Unlike any store experience that I have had in a long time! I feel so blessed to have this store close and that they have the wonderful people that they do. You guys are awsome! Thank you for your wonderful service and kind attitude! read more

Ivan C came to my house and took measurements for a new refrigerator. He said that Pacific Sales could contact him for questions and measurements. I met with Alyssa. She contacted Ivan for measurements. She then took me to appropriate refrigerators and I bought a KitchenAid on sale. I was very happy with her service. Mari finished the sale. I would highly recommend Pacific Sales and Best Buy. read more

I worked with Travis Willis. He helped me buy my brand new speed queen.! These new machines will last us for a long time. Thank you for going over their features and helping us with quick accurate courteous service. ! We checked out with Jeanette awesome gal thank you Pacific sales read more

I visited pacific sales today. Mary was really good at helping us through a myriad of purchases. Everything was great!

A month ago I purchased an LG refrigerator and a zephyr wine cooler. My account rep was Alyssa and customer service rep was Mary. Can't ask for anything better than these two awesome women. I will be back to Pacific Sales's Temecula Just for their help. Keep it up. read more

Pacific Sales Kitchen & Bath - LG refrig - Kitchen & Bath Near Me - Temecula, California

well first Dan offered to show us the price comparison of another store that had a lower price and he matched it! Then Tony and Mary over at the counter helped us with a credit card application and the purchase was just that easy! very enjoyable experience! read more

Awesome place to visit and shop! Customer service is beyond 5 stars! Available answered by professional when ask questions ! Better than the box shop - way better! Personalized service to their products! I felt like in Disneyland when shopping there! read more