I've always appreciated the selection and knowledgeable staff at Pacific Sales. On this visit, we were shopping for a cooktop, hood, and wine cooler for an upcoming renovation. Anouk and Janette were both incredibly helpful and made the experience easy and enjoyable. read more

We had an excellent experience at Pacific Sales Kitchen & Home in Temecula! From the moment we walked in, we were warmly greeted and quickly assisted by the team. Anuk was incredibly knowledgeable and took the time to explain all the details of the washer and dryer we were considering. She answered all of our questions, helped us compare options, and made the purchasing process smooth and stress-free. Jannette and Tony were equally wonderful. They helped finalize our purchase, coordinated our delivery and pickup arrangements, and made sure everything was set up correctly before we left. The entire team was professional, friendly, and genuinely focused on providing exceptional customer service. We never felt pressured and appreciated how seamless the entire experience was from start to finish. If you're shopping for appliances, we highly recommend the team at Pacific Sales Kitchen & Home in Temecula. A special thank you to Anuk, Jannette, and Tony for making what could have been an overwhelming purchase such an easy and enjoyable experience. We look forward to shopping here again in the future! read more

I should have updated this months ago. After submitting my review, we were contacted and a serviceman was dispatched out to our house with the much needed screws. We were happy to of gotten the piece installed as quickly as it was and of course the serviceman was very friendly. He did however remind us that he was not far and all we had to do was call him. I explained that I did call but was told it was going to cost us. In any case, it shouldn't take a review to get good service to begin with. read more

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Travis was our sales person he was very knowledgeable of the appliances we purchased The overall experience from selecting/paying for the appliances was top notch We will be back soon to purchase washer and dryer. Pacific Sales is the place to go for appliances in Temecula. Earnie/Myrtle Warren read more

The Pacific Sales delivery service (Summit Delivery) drove their truck into my gate and destroyed the post, the gate controller, and the electronic eye causing about $5k worth of damage. Pacific Sales sent me to Best Buy to submit a claim. After doing so, they sent me to their insurance company who passed it off to the delivery company. After sending all the claim info to the delivery service and after about 6 weeks the delivery service sent me to their insurance company. I then sent the claim info to their insurance co (Kemper). After weeks of back and forth they've now sent me to a different representative with Kemper. Obviously, Pacific Sales washed their hands of it when it was passed to their insurance company. Sadly, Pacific Sales offers zero support. They made their sale. read more

I purchased the 2nd Miele Stove top from Temecula Pacific sales. I also have the extended warranty. For 6 months I am waiting for repairs. Miele just picked up my second Stove top for a third time. My issue is with Technical Support from Pacific Sales and Best Buy. They do not have same system and do not talk to each other but are under one roof and Geek Squad. Beware when you buy their products as they try to help but it is difficult process. read more

Travis and Tony were so amazing and incredibly helpful and knowledgeable! I bought a dishwasher and they couldn't have been more helpful!

Travis was very helpful in quoting various appliance options for a kitchen redo. He also made sure everything was priced matched to Lowe's and Home Depot with a few extra discounts thrown in as well, as the dishwasher wouldn't arrive on time. Highly recommend! read more

Hank was very knowledgeable and helpful. Tony was great too! So happy we came in after a horrible experience at Home Depot.

Love my mirror Ivan did an excellent job putting it up for me so glad it fit & looks so nice! read more

Pacific Sales Kitchen & Bath - Bathroom mirror - Kitchen & Bath Near Me - Temecula, California

Phenomenal experience Hank helped me pick out a great dishwasher, very knowledgeable and made the process very simple and easy.

Travis at Pacific Sales in Temecula did a great job taking care of us for our appliance needs. He took the time to show us the options that best suited us & was not high pressure to push for us to buy. We came back a couple days later to purchase & just mentioned in conversation that we had looked around at their competition. After looking at the bill, I noticed that he price matched some fees without me even having to ask. Highly recommend their services if you are appliance shopping in Temecula. read more

Devin, the plumbing manager is patient and very very knowledgeable about the plumbing products for the kitchen and bath. Don't let his young looks fool you. He should be your goto at Pacific sales for upscale kitchen and bath products. Alyssa should be your go to young lady for all things appliance. Knowledgeable, polite, and will go above and beyond to make your experience worth the trip to find exactly the right appliance for your home. Thanks Alyssa for all of your help. To make the process of spending your hard earned money a little less painful, see Mary at the front desk. With her off topic conversation, delightful personality and attitude she made the process very smooth. All the personnel at Pacific sales that I had interaction with were professional, polite, and helpful. The ones mentioned above were standouts! read more

Hank and Mary are great wouldn't go anywhere else great store lots of options best price

Hank was amazing and the rest of the staff was incredible as well. This only the beginning.

Went to Pacific Sales to purchase kitchen appliances. From the time I entered the store, the service was fantastic. Anouk's knowledge of the products, clear explanations and useful information helped me make the right decision for my kitchen. She was knowledgeable, efficient and ensured my time was not wasted. Devin was super helpful with my sink selection and appreciated his insights. Lastly, Janette was so helpful with me getting the financing and was so wonderful in getting me checked out very quickly. I bought all my kitchen appliances and sink in 90 minutes so I could make my next conference call! read more

Great store, great customer service, ask for Hank. He did a ton of research and spent a lot of time for a relatively inexpensive dishwasher.

My husband and I were in the market for our first new refrigerator and wanted to make sure we got one that fit our shopping habits and would last. Hank, our salesman, took the time to talk to us not only about what brands are more reliable but why those brands are more reliable. He was knowledgeable, not pushy, and also took the time to get to know our needs. When it came time to pay, Mary got us in and out with the swiftness of a hurricane. I will not only recommend pacific sales to any friend or family in need of a household appliance, I will tell them to ask for Hank and Mary specifically. Thanks again Hank and Mary read more

We needed to replace our kitchen microwave. Hank was very professional and friendly. He took his time to help us find the right microwave for our custom build in. Both my wife and are very happy.! read more

Pacific Sales Kitchen & Bath - Kitchen & Bath Near Me - Temecula, California

We had an amazing experience last Saturday with Anouk and Mary. We were only planning to look at microwaves, washers and dryers. No plans of purchasing at all. Anouk was very helpful and pleasant. She was very informative which made us purchase a Speed Queen washer and dryer. Mary made the check out process smooth. She was very friendly. Both staff members went above and beyond for us. We will definitely return for our home appliance needs. read more

Experience was excellent. Walked right in they had exactly the refrigerator that we wanted/needed. Mary was very knowledgeable and helpful and Anouk did a great job at checkout letting us know all of our options. Thanks again for the great service happy to have a store that we can physically go into and not have to just look online. read more

Alyssa Very knowledgeable in her expertise of appliances. She knew all the answers to my question. We discussed all my options and prices for my renovation of kitchen appliance. Very patient and thorough. I would recommend her to anyone looking for help at Pacific Sales. read more

Devin was amazing. He explained everything I needed to know to move forward with redoing our shower, and he made the whole process feel simple and stress‑free. read more

Good service and very helpful. Travis was most helpful with lots of info. Mary made paying easy. Good variety of items in the store.

I love walking into a store and being greeted. Everyone at Pacific Sales is super nice and knowledgeable. Every section of the store has their own expert which is amazing. Dan is the reason why we decided to shop at the store. The low profile microwave we needed was not available but he really took his time helping us out and answering all our questions. We also needed new toilets so he directed us to Devin who gave us the best explanation on all the different types and styles of toilets. We went with the Toto UltraMax II with tornado flush. They price match so we got an amazing deal. Janette helped us out with check out and she was super sweet. I highly recommend this store for all your home appliances. read more

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Salesman make this purchase of washer/dryer set so easy I was in and out in 20 minutes Very knowledgeable on all of the options available as well Thank you Travis read more

I love shopping at fake sales for appliances and they have a vast selection of different brands and great service knowledgeable. Staff Alyssa and Janet were amazing and helped me I was in and out in no time. read more

Both Anouk and Janette (during ordering process) were great. They clearly communicated with us regarding the terms and next steps. Anouk is very knowledgeable and can work with a wide array of budgets. Would highly recommend the team here. We initially went the online ordering route and it did not work out well. Despite detailed measuring, there's a certain level of uncertainty you'll take on (both the items and service/install). After pivoting to an in-store experience and luckily getting Anouk, we couldn't be happier. read more

Service was great- Hank was friendly, knowledgeable and not pushy. We found what we were looking for!

Hands-down, some of the best customer service I have had. Dan in the Appliance department was unbelievable. He helped us design and figure out our entire kitchen and laundry room appliances. Devin in the plumbing department is a wealth of knowledge. We could not come up with a question he could not answer. read more

Mary was very helpful and nice at the cashier helping us with our purchase. I would give her 10 stars :)

Janette at Pacific sales was more than helpful on our new fridge Purchase. Would not hesitate to purchase from this store in the future

Hank was great, took his time helping me. Really pleasant and helpful Gave me plenty of options read more

Travis gave us excellent service! He gave us good suggestions and went up and beyond to find the items we needed! Thank you Travis

Anouk and Mary were amazing! Transaction went well. Got an everything ai needed. Will definitely come back for future purchases.

My wife and I were looking for very specific bathroom fixtures, and Travis knew exactly what we needed. he was really knowledgeable and helpful. read more

I just purchased a washer and dryer suite from Pacific Sales in Temecula and the experience was outstanding! My salesperson Anouk was patient and very knowledgeable and helped me choose the right washer and dryer for my home. Mary at the front counter helped me with the check out process and explained all of my options for extended warranty and installation. I highly recommend purchasing appliances and home equipment at Pacific Sales. BTW I am a repeat customer and a customer for life. read more

Devin knows toilets! If you need to know the details, ask for Devin. There were many to choose from. This is owned by Best Buy, so their benefits apply, e.g., price matching, payment plans. read more

Went in to add a warranty on my washing machine. Was helped by Ahonk Junetto (sp), who took care of my needs IMMEDIATELY. Extremely friendly, helpful, and professional. Was in and out of the store very quickly. Highly recommend her and this store! read more

I went in looking for a sleek counter depth refrigerator. They had an amazing one by Samsung with a beverage station. Plus it was cheaper than box stores. Anouk, the salesperson answered my questions, was encouraging and informative without being pushy. She also told me about the 24 month no interest promotion. I took the night to think about it, and was pleased to come back and get the fridge from Anouk. We also got a new wall stove with that great financing and added geek squad protection plan. All will be delivered in 4 days, and we get a 14 day return policy- which is much longer than 48 hours from other stores we looked at. Thanks Pacific Sales! read more

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