Cancel

    Search

    Premier Pools & Spas - Temecula, CA

    3.5 (229 reviews)
    Closed 8:00 am - 4:00 pm

    Request quote & availability

    Response time

    3 hours

    Response rate

    100%

    Services - Premier Pools & Spas - Temecula, CA

    Pool installation

    Premier Pools & Spas - Temecula, CA Photos

    More like Premier Pools & Spas - Temecula, CA

    Recommended Reviews - Premier Pools & Spas - Temecula, CA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Pool complete
    Lorena Y.

    Very happy with the work done by everyone at Premier Pools and Spas. Since day one when we first met Jeff. We were lucky to speak with him and get things started and most importantly to deal with him from start to finish. Jeff was very professional, friendly and great to work with. Always available when we had questions or concerns. His guidance through the whole project along with Travis and Dan was great. Sharon from office was great as well when it came down to schedule crews! I have nothing but great things to say about Jeff and his team. Definitely will refer him. We are very HAPPY with our pool and how it all turned out and looks Amazing. Can't wait to create memories with our kids. Have no regrets on the whole process on getting a pool after seeing the kids so happy using our pool. Thank you Jeff and team for all the support!!!

    Unfinished Splash Pad designed for our child who has Cerebral Palsy and is Medically Complex
    Julie M.

    We came to use PPAS as they were a referral and I also did a small check online which was my mistake. Things were good for the first month and then it starting going down hill and never got better.....Owners in California are same in Texas but under the name Pinnacle Pools and Spa. Both franchises share under the same franchisor umbrella. Our project is currently on 574 days of not being complete as of this review Despite issues of communication and not really having a project manager (he left the company), our first major delay was when I found we were overcharged with material calculations thus overcharged in prices despite repeat requests for a breakdown of itemization of costs. Also we were also told in writing based where lived pricing was higher. (do not even get me started on that) the miscalculation issues took a couple of months to sort out with the subcontractor and PPAS then just when we thought we were back on track it happened again (miscalculation of material) Interesting enough with the same subcontractor. We extended grace both times honestly we have extended grace this entire project as there is so much more I can say since I have documented our project along with my husband being in the construction field. A lot of little mistakes here and there but understanding people are humans too. Never mind we live in a rural area and the equipment has been sitting for almost two years....we are taking bets on what animals has made a home???? Since we spoke about this from the beginning with the PPAS Sale Representative and how animals love to get inside the pool equipment. Please note our pool was designed to help our special needs children who are medically complex and water is therapy to them. Sadly, we have heard nothing but empty promises; now I have found through researching many others are in similar situations in trusting the same owners or PPAS...it is just a nightmare...Stay far away!!!!! I am sure there are happy customers but DO YOUR RESEARCH because I AM NOT THE ONLY ONE!!!!

    Shane L.

    We had an overall great experience when working with everyone at Premier with our pool + spa build. It all started with our designer, Austin, who really knocked it out of the park! He came to our home and was able to provide us with a complimentary 3D design that we were able to make revisions to as well. This was an exceptional value when choosing to partner with Premier as all other companies that we spoke to wanted $1k+ for this service. Austin really went above + beyond for us and was truly a pleasure to work with. It was also finished in great timing...3 months from start to finish. Our backyard is no longer a wasteland in the summer heat and we absolutely love it now!! We highly recommend Premier to our neighbors, friends and family!

    My beautiful pool thank you guys 10 stars very pleased

    They did the best drama I could ever ask for my whole backyard is so beautiful. It's like a oasis back here. Highly recommend this company. They also got done really fast so I was able to enjoy my pool before summer. Everything looks so beautiful.

    Richard M.

    Let me start by saying I would work with Premier pools again if I even needed another pool built. Premier pools not only gave me a great design, but the price was very comparable to other pool builders. For a few hundred dollars more, it was definitely worth the warranty and work. First off the communication was amazing between everyone. I was able to talk to the project manager and my salesman throughout the entire process. There was never a moment I wasn't able to clarify something or have a question answered. It was usually working minutes or definitely within the day that I received my replies back. They were fast. There were many projects that started in my community before we did, but we finished well ahead of mostly all the others. The work was quality. I waited a while to post my review to see how things would hold up and let me say I'm still very happy with everything. I have a small backyard but they made it work for me. Super satisfied. They were flexible honest and proficient.

    Premier Pool built in Bonsall CA
    Brian C.

    We have built 4 pools and our most recent one was with Premier. We are thrilled with the results. The team is professional and diligent and the quality of work is outstanding. I highly recommend working with PPAS if you want a high quality pool built on time and on budget. They are breath of fresh air in a world where service seems to be a lost art.

    Concrete spray.
    Dave K.

    It gets even worse! Even since I left my first review, I still have not been able to receive a call back about fixing the leak causing damage and all the other damage the caused around the property. So disappointing, avoid at all costs!!!!! And Jeff B, Christina is the exact person I've left at least 5 messages for that has not returned my calls. You need a new service manager!!!

    Adriana P.

    We decided to build our dream pool with Premier Pools & Spas and they didn't disappoint! From the moment Drew came to take measurements to Blain coming and overseeing that every step was completed satisfactorily to a very informative pool school to Gloria and Ellen helping us with all the maintenance questions. We are very satisfied with the outcome and continue to enjoy every minute of our piece of Heaven. Thank you, Premier Pools for your transparency and excellent customer service.

    At night
    Lisa C.

    Premier pools did a great job on the install of our pool and jacuzzi. After reading our to 7 different pool companies, premier was the only company that responded quickly, sent someone out to see our vision and got us a visual of what we wanted. Austin was our salesman and he helped us to put our ideas together to create our vision. He was knowledgeable and honest with our decision making process. Blain was our project manager and we there every step of the way making sure that each project got done and that we were happy. We had a few project delays because of the county but he pushed thru meeting with inspectors and fighting for us. We couldn't be happier with the outcome.

    Example of the ground sink. Those rocks were level with the patio.
    Rhiannon V.

    We are HIGHLY disappointed with this company. We had a pool built that was finished last October 2021. To their credit l, the pool is finished, functioning and we have not had problems specifically with the pool (yet). Our complaint is around the entire process of having the pool built and Premier pools customer service after the fact. During the build: Nothing happened within the timeline we were given. We were CONSTANTLY left wondering when the next step would happen, then when we would ask questions we were treated like we were almost harassing them. Most things we'd learn of day of or when someone was already in our backyard. We understood our backyard was a construction zone, however, I don't think it's too much to ask to keep us informed considering how much money we gave them to build said pool. We were often met with responses to our questions and concerns with "don't worry we've got this." And. "We are the professionals, we have everything under control." Our backyard throughout the project looked like a junk yard. Their hired workers left plastic bottles, cigarettes buts and food wrappers every single time they came and left. When we wanted to step outside of their box with our tile choice we were met with negativity and a lot of no's because ultimately it would be "more work for their tile guys and if we don't want any mistakes we should keep it simple" Our project manager was changed twice mid project and the only reason we would find out he changed would be when we'd see his name removed from our group text and another name added which prompted us to then ask questions... at that point we were informed of the change and that again they had everything under control. The whole process really left us feeling jaded. Bringing us to the present. Once they signed off and said everything was done and we were good to move forward with turf and landscaping- we did. We used their recommended landscaper and finished the project. It turned out beautiful. After the rain and downpours we had in December the entire perimeter around the pool where the gas line was dug (by them for the pool and hot tub) started sinking. It has sank 3 and 4 inches in some places. It's very obvious where it's sinking under the turf because it's only in the place where the trench was dug- not in other places. What we have discovered is that the trench was not backfilled properly. It was not compacted in that process. They just put dirt over the hole and essentially walked away. Every person I've spoken to in the construction industry has told me that you have to fill the dirt in flights and compact. It's obvious that didn't happen because we Can stick a rod iron pole down at least 2 feet with minimal to no resistance. When we contacted premier we were told we had to place a warranty complaint. After a whole lot of back and forth emails and frustration our original project manager finally came out to "take a look at things" and then to finally tell us that they are not going to fix the problem. Apparently, the contract only states that they will fill in the dirt and doesn't say that they will compact the dirt. Bottom line is... I HIRED THEM AND PAID THEM A LOT OF MONEY TO BE THE CONTRACTOR AND TO MAKE SURE THINGS WERE DONE PROPERLY. IM NOT IN CONSTRUCTION OR A POOL BUILDER SO HOW WOULD I KNOW YOU DIDN'T BACK FILL PROPERLY?????????!!! They also told us that our landscaper (that they recommended) should have caught that. I'm sorry but why would my landscaper dig down that deep to grade the yard and plant some plants for us? That's total BS. Long story. Sorry. But at the end of this we are left paying more money to have this fixed. I'm sure we could be those people and yell and scream and demand things be taken care of- but we just don't have the energy and aren't those people. Just know this company does not operate on integrity and will not be there for you when shit starts to sink and they have the thousands of dollars you paid them.

    Project Plans and Design

    The entire team at Premier provided us with a white glove experience throughout the entire process. A special call out to Blaine and Chase for making pool building a nice experience for our family. These two guys went above and beyond to make sure that we were happy with everything. They even went so far as to do things that were outside the scope of work - like taking the old basketball hoop and pole out and cutting it into pieces to be hauled away. I've never see a sales guy and project manager so devoted to delivering results. When we started, Chase said that everything was going to be perfect. And, it was!!! See the pics below. My wife and I had no doubts the entire time. Everything was on time and on budget. Even with all the rain we had last winter, the team kept their promises and met every project deadline. Everything was finished a week early! Ultimately, it was as pleasure working with these guys. I miss them! We had a lot of fun talking around the construction site and I'd personally recommend this company to family, friends and colleagues.

    "Murrieta Beach at Casey Manor" Rent by the hour for your next event   https://swimply.com/pooldetails/45504

    See all

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shaun E.
    157
    29
    21

    8 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    9 months ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Shane L.
    62
    25
    25

    10 months ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    We love this. RJ is great and we appreciate the positive review!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kaila W.
    118
    19
    2

    10 months ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 5
    Thanks 2
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lisa C.
    321
    34
    20

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 18
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    This is why we do what we do! SO happy for your family Seth!!!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gilbert G.
    7
    140
    278

    3 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 6
    Thanks 2
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 18
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jo R.
    0
    8
    43

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mr S.
    0
    43
    3

    2 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Liz K.
    283
    107
    18

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Laura M.
    46
    27
    11

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of R. G.
    0
    26
    0

    2 years ago

    Business owner information

    Photo of Jeff B.

    Jeff B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben W.
    0
    2
    16

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    Page 1 of 6

    Ask the Community - Premier Pools & Spas - Temecula, CA

    Review Highlights - Premier Pools & Spas - Temecula, CA

    The owner Jeff was extremely helpful throughout the process of designing and building our dream pool in Temecula.

    Mentioned in 34 reviews

    Read more highlights

    Premier Pools & Spas - Temecula, CA - poolservice - Updated May 2026

    Loading...
    Loading...
    Loading...