We are very pleased with the outcome of our pool. It looks fantastic, everything works beautifully, and everybody involved in building it was very respectful/polite. We appreciated that they do all of the work within their company and they do not contract the job out. We are going to have many amazing summers due to this amazing addition to our backyard. read more

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I needed some work done that he was not able to perform because it was out of his service area. He went the extra mile to ensure that I was taken care of and connected to someone who could help me. This shows at a deep level the care he has for people , even knowing that I would not be his client. Integrity and the human association is a huge part of contracting business with a company. I highly recommend Quality Fiberglass Pools. read more

Eric Benson & his team with Quality Fiberglass Pools was an outstanding group of people to work with. Everyone was very respectful & efficient. They started excavating in September 2024 & was done by the middle of January 2025. Their work was well executed & organized. From excavating, delivering fiberglass pool & spa via crane, backfilling, plumbing, installing pool equipment, installing drains, pouring concrete & then explaining and re-explaining how to care for the pool. We got several quotes & for $103k (plus a little extra for drains & concrete) we were completely satisfied with the price. They definitely live up to their name Quality.... read more

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Quality fiberglass pools if I can give you 10 stars I would. So I spent about one month looking for a fiberglass pool company to come out and give me an estimate in my home. Apparently nobody does fiberglass pools in Los Angeles till I found quality fiberglass pools. I called the office. I spoke to Russ... Russ and I spent a good hour talking about fiberglass pools, pros and cons....the most knowledgeable person in regards to Pools that I've talked to. (in the month of looking for a company) Russ invited me over to there office. I went out there and talked about the build .. next thing i know I'm getting a fiberglass pool delivered to my home.....(would like to also add thanks to Eric his son-in-law I went in with the plan of just getting a pool, but Eric found a way to get me a pool spa combo!!!!!! which is amazing !!!!!!!' Russ planned everything accordingly. His crew Steve and Grant were to the most hard-working people I've ever met very knowledgeable and skillful after all said and done. I'm so glad I found quality fiberglass pools. My summers are gonna be very exciting with my new pool. Again, I'm so grateful to have found quality fiberglass pool.... Russ, Eric, Steve ,Grant and crew THHANK YOU read more

Quality Fiberglass Pools - Latham Milan spa pool - Pool & Hot Tub Service Near Me - Hemet, California

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**This is a long review** I rated this company 3 stars due to their lack of good communication, their slow turn around time on our project, and Eric's poor project management skills. The workers were great and the products used were high quality. After reading some of the reviews below, I can see why our project took as long as it did. Eric did not give any priority or care to our project that he did with other clients. Other projects were prioritize over ours which is apparent in the review below since construction at our house started month prior to theirs. We signed our contract in May 2024, construction started in August 2024 and they barely finished our pool on March 24, 2025. I would be careful in using this company for your pool projects since they will not stay within their timeline and will not communicate that with you either. It was disappointing we spent a lot of hard earned money to build a backyard of our dreams for a company like this put us on their back burner. Below is a complete review of our project: We signed our contract for a fiberglass pool in May 15, 2024 and were told that construction would be 12 weeks from start to finish once they begin. Eric also informed us that construction would begin August and our pool would be delivered around that time. They began excavating in early August and our pool was delivered at the end of August. We expected that the pool would be completed mid November to early December according to the timeline provided by the company. Once the pool was delivered, we did not see any workers for weeks at a time, then they come and work for week then disappear again for a few more weeks before coming back to the next phase. During the entire time of construction, we would have to constantly reach out to Eric and he would provide a date of when his crew would be coming then they would not show up. We would get the excuse that they were pulled for another job and then we would have to wait for weeks at a time before they come back. Eric was not very responsive until it was time for payment. He would show up timely which we continued paying in hopes our pool would be done soon. We finally get to the January and they are ready for concrete and inspections which then ended having delays since they were either pulled to another job, weather, or we didn't pass the initial inspection. We also understood there would a delay when we requested a few changes throughout the project, however, the delay should have not be so long in between phases. We finally passed inspection mid February and Eric informed us that concrete will be poured the last week of Feb but he did not schedule concrete and didn't tell us since he thought it was going to rain. We finally had to wait another month, and poor communication from Eric before the concrete was finally poured around the pool. They finally finished our pool on March 24, 2025 and we passed our final inspection today, March 31, 2025. read more

My husband and I are extremely pleased with our pool, hot tub, fire pit, and entire patio all designed and built by Eric Benson and his team at Quality Fiberglass Pools. Workmanship and quality were outstanding. I have posted some pictures of the project in process and the finished result. read more

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I am pretty happy with how things worked out with Quality Fiberglass pools. It took way longer than we expected but that's mostly due to Covid I think. If it weren't for Covid, I would have honestly given them 4 stars because of the time it took and getting people showing up inconsistently. I do understand that times are tough because of supply chain issues, so often times folks working on your projects have to get diverted when the material gets delivered on another project that is behind. Having said all of that, I am extremely pleased with my pool. We had a few changes in thought after we had signed the agreement and they took them in stride with a "no problem, we can get it done!" attitude. They are true pros when it comes to fiberglass pools and their related items. The pool is of great quality, the concrete is great and the spa looks fantastic. I would do business with them again, but hopefully, when things are a bit more back to normal it wouldn't take as long! As an FYI, I signed my contract in March of 2021, work was supposed to begin in June and be done by the end of July. Work didn't begin until September and things finally finished in February of 2022. I'm not including this as a dig against them. As I said they've had legitimate logistical issues. I had a patio cover and some other work done that took way longer than expected as well. I am including this info so you can have an accurate idea of how long it could take if the logistical issues are still bad when you read this. As I said, I am very pleased overall. The wait was well worth it! I have no doubt things would have been much faster had times been more normal. The workmanship is awesome and they are true pros! read more

Quality Fiberglass Pools - Complete pool and spill over spa - Pool & Hot Tub Service Near Me - Hemet, California

I reached out to 6 different pool companies, Quality Fiberglass Pools was the only company that would give me the time of day. Eric sat down with us and explained everything. He gave us a realistic time line. Once we gave our deposit we heard nothing for 5 months, understandably with COVID they were overwhelmed. The Pros- 1. We have a beautiful well built pool 2. Concrete subcontractor was excellent The Cons- 1. Poor communication, often showing up unannounced or calling the day of. 4. Several problems arose requiring me to get involved, permitting, setting up water trucks. They are very overwhelmed but they gave me a beautiful pool! read more

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We have had a longtime issue with our fiberglass pool so I reached out to Quality for some guidance. I was informed from the beginning that it could take some time for them to fit me in to their schedule, which I completely understood because they mainly install new fiberglass pools. Dawson came out and spent time with us to go over our challenges and we came up with a game plan. After a few months, the job was completed and we are very pleased with the work, professionalism and follow up. We have a few more projects with Quality but we know it will continue to be a positive experience. Thank you for helping us when no one else would! read more

Quality fiberglass pools in Hemet installed our pool this last spring. Eric and his team did not disappoint us we love our pool. From the first trip to the office meeting with Russ and Eric they answered all our questions. Beginning to end of construction was very easy. Since our beautiful pool has been done I have called the Eric with maintenance questions and everything was taken care of and answered thank you so much to Eric and his team would use them again in the future. read more

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I am extremely happy with the quality of work and the professionalism with Quality Fiberglass. Eric and his crew were punctual and they cleaned up at the end of everyday. They were patient in answering all of my many questions. I was kept up-to-date on the project as well. Eric was honest and didn't try to upsell products. He gave his professional recom mendations if something wasn't going to work and/or didn't seem quite right for the space for the pool. At the end of the project I was shown how to use the pool equipment and I was also given a starter kit for pool maintenance. I would highly recommend Quality Fiberglass Pools to anybody. Plus, they've been a local company for many years read more

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Eric and his crew were awesome .He was very upfront with the price and timeline start to finish .No hidden costs .His crew was always Polite and always cleaned up at the end of the day. He always returned phone calls. read more

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I am a little late in giving my review but we had such a great experience with Eric and his whole crew that I wanted to take the time to let everyone know what a great company this is. From the moment we mer Eric when he came out to give us an estimate we saw the difference in him and his company. There were no high pressure sales, he was patient with all our thousands of questions, and he always followed through on what he said. We love our pool and the job Eric and his crew did. My only regret is subletting our concrete out to a different company instead of having Eric's guy do it. Our pool has been in for a few months now and of course we have had a few minor things come up...mostly questions on our part and Eric always calls us back and let's us know exactly how to handle things. He is there for you even after the job is done which is huge for us. I can't say enough about Eric and his company. You will be very satisfied if you go with Quality Fiberglass Pools. Customer service and quality is top knotch! read more

I've seen other reviews that just don't paint this company in the light they deserve. I have had nothing that is worthy of one star. This company is the way to go if you decide to put a pool on your property. First of all getting a fiberglass pool is the best option for most people. A fiberglass pool does not require resurfacing like a cement pool does. The pool stays clean of algae because the surface repels growth. If you get a saltwater pool the chemical use is much less than cement surface. Quality Fiberglass pools will turn your back yard into your own private oasis. They do what they say they are going to do. Eric and his team will give you what you want. I highly recommend Quality Fiberglass pools. Call Russ today, he knows his stuff. read more

I am probably the happiest customer Quality Fiberglass Pools has ever had! A very professional group--I'm glad I chose them as the pool installer. They were quick, clean workers that showed up EVERY day they were scheduled, stayed all day working and no screwing around. Eric is a great hand holder for a customer that has a lot of questions wants to be involved with every step of the process. Eric said it would be 6 weeks and it was pretty close. There's a reason this group has been in business 30 years and made it through the economic bad times and came out on top. Its called Quality! High Quality pools and professional, efficient installation with a family feeling. Just a really nice group of people. I highly recommend fiberglass pools and saltwater system if you'd like virtually maintenance free oasis in your backyard. I have literally swept the pool by hand 2 (yes 2) times since this pool was installed 5 months ago. Algae doesn't grow on and stick to a fiberglass pool. I have put chemicals in about 3 times in 5 months--the salt machine takes care of almost everything! The reason I had to put chemicals in one of the 3 times is because a rat fell in the pool and drown EEEWWW!! Shit happen tho....Another time was because more people than normal swam and caused the PH to be a little off. There was one little snag I ran into but I do not want to tarnish their fabulous reputation so if you would like to contact me personally, I will tell you about it. I since have figured out a fix for the small problem I did have. Not a big enough problem to knock off stars or trash talk them. I highly recommend Quality Fiberglass pools. read more

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Really happy with Eric andf the crew. Had a bump in the road and they made sure everything was fixed and perfect Great people and experience read more

Eric was patient and thorough in the planning process, as we had just purchased our home and had multiple emergency projects to make it habitable. We slowly prepped the backyard jungle to be pool ready. At no time did Eric push us toward a decision. Eric worked well with the city permit people to get us the biggest pool we could fit in our backyard, while meeting the permit rules. QFP's employees then started the project, and worked long days to get it done asap. Our pool is exactly what I asked for - easy maintenance, simple lines, classic style for our historic home. Salt water filter and heater - both of which have worked seamlessly for the last year. Trouble free, nearly maintenance free, with a brushing and vacuum at most once a week. We love our pool - thanks a million to Eric, Russ, and the crew. read more

First let me begin by saying this review is long overdue! We had our "SPOOL" project completed by Quality Fiberglass Pools in May! We could not be happier with the process and are beyond thrilled with our results! Eric and his entire crew we punctual, professional, and precise every step of the way. We had an idea of what we wanted in our minds....Eric listened to and understood our vision for our pool! The end result went beyond our expectations!!!! Our pool is the focal point in our backyard retreat! Thank you Eric for understanding our vision and providing us with our dream SPOOL! read more

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Our pool was just finished 2 weeks ago and we are extremely happy and impressed with the quality workmanship and the polite and professional people that were involved throughout. It was a 12-14wk ongoing process but was more than worth it once we saw the finished product!!! We went with additional concrete (stamped around the pool), an upgraded variable speed pump that is extremely efficient and keeping our new pool crystal clear, a high quality vacuum and the Crystite finish for the fiberglass shell which looks absolutely beautiful and LED color changing lights which make it look like a a hotel or resort in the evening! We have already received huge compliments from everyone who's seen it. All of this at an extremely affordable price, in addition to the fiberglass having so many additional features and benefits over concrete. Overall our expectations were definitely exceeded! read more

Anyone living in California should go with fiberglass, and you can't go wrong with these guys. Everything about our experience with them was great. Our pricing was fair, they gave us plenty of options and didn't try to upsell us on anything. The guys who came out were extremely professional. We even finished on schedule despite the unusually high amount of rain we had. This a the right place if you're looking for a long lasting fiberglass pool. read more

My wife and I decided to have a pool installed and contacted Quality Fiberglass Pools on highway 74 in Riverside County, CA. We had previously had a gunite pool installed at a prior home and it was great, however, the maintenance/upkeep of our new fiberglass pool is minimal and we love it. The pool was completed in the first part of 2018. Eric was the person that we contracted with and he was very thorough with our questions and with helping us to select the right pool for our needs. The build out was 4 times faster then our prior gunite pool and I have to say that every employee that participated in the installation was professional, courteous and knowledgeable with the different skill sets required for an in ground pool. We were also very impressed with the work ethic of the installation team...no slackers by any means...they show up and it's work time. We were amazed at the efficiency and we have post installation support that is awesome. Our phone calls are answered and Eric is always available. As is Russ who was great as well. We highly recommend this company if you are in the market for a beautiful pool. The decking is awesome as well. Thank you Eric, Russ and your awesome employees. read more

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A big thank you to Eric and his team at Quality Fiberglass Pools. We now have the backyard we've always dreamed of and the process was as painless as it gets with having a complete backyard demolition. We knew we wanted fiberglass from the start so Eric didn't have to sell us on that but he did help us pick out the right pool for our yard and helped us work out a lot of other details that are a part of such a large project. He walked us through every thing and was there every step of the way. His team was amazing! Very friendly, very professional, very knowledgeable and extremely hard working. Now that we have the backyard we've always wanted, we cannot wait for summer! read more

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We had our pool installed in 2017 and recently due to regular wear needed to replace a part. Being pool newbies we called Quality Fiberglass and got a great referral. We appreciate the ongoing support and highly recommend Quality Fiberglass Pools. read more

I had Eric and crew install a pool which was completed at the end of 2016. I was and am happy with the pool and was told all was finalized...but recently I wanted to have some more work done and discovered my final County permits for the pool were never signed off, which means I cannot move forward on other projects. . I've contacted Eric several times and he's not responding. This is going to be an ordeal now because permitting requirements have changed. I hope they will reach out and do the right thing. read more

Eric and his team were very professional, provided expert advice and did a great job installing our pool. Our city inspector even commented about the professional job they did. Our satisfaction was their top priority. I highly recommend Quality Fiberglass Pools. read more

Purchased a $12,000 pool from Eric and poor unprofessional service and follow up from the start. When we needed to make modifications to the pool, he gave us a quote and when trying to setup the appointment, he completely blew us off and never return emails or phone calls. Even when leaving messages to Russ, Eric would still blow us off as if he didn't exist. Horrible - beware! read more

We went to Quality Fiberglass Pools for information a whole year before getting our pool put in. We wanted to make sure we did our research as to what kind of pool to get. After looking at the long term costs and durability, we decided to go with fiberglass. We sat and talked with Russ and Eric at Quality Fiberglass Pools. They endured our endless questions and concerns about making such a big purchase. Even when we went back because we thought we couldn't get financing, they helped with suggestions we didn't know were available. Throughout the process they were professional and knowledgeable each step of the way. Their whole team is awesome. We had extra concrete and solar heating put in. We also opted for the salt system. Maintaining the pool is very easy. We do it ourselves. Anytime we have a question or need help with something, we still go to them and they help us get back on track. We can't wait until it gets just a bit warmer to start hanging out in the pool again!! Thank you everybody at Quality Fiberglass Pools for our little piece of paradise. read more

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This review is long overdue but we had the greatest experience working with Quality Fiberglass Pools to install our pool and raised spa last summer/fall. Eric was very helpful and responsive any time we called to ask question, provided a lot of options and never tried to upsell anything we didn't want. As for the rest of the team - we don't have enough good things to say about how professional and friendly everyone was (EVERYONE!). We were kept informed about what to expect along the way and our yard was left unnecessarily clean at the end of each workday. County inspections were passed with flying colors. The finished product is a beautiful addition to our backyard and we didn't have to lift a finger - 100% worth every penny!! I highly recommend this business if you are looking to install a pool. read more

They were great. Worked around our work schedule and my dog. Got the pool done super fast and clean work . I would recommend them to everyone looking to install a pool they are local and easy to work with . read more

If you are thinking about putting a pool in your yard and don't want the headache I highly recommend Quality Fiberglass Pools. My husband and I have been looking to put a pool in our backyard for a couple of years now but didn't want to deal with the headache the construction the unknown fees, costs etc. Eric, one of the owners, came out gave us a quote and 6 weeks later... Walla the pool was finished to perfection could not have asked for a better pool and to work with a better company. I highly recommend this company they were very professional and all of his sub contractors were very professional, very efficient. My backyard looks like paradise!!! read more

Quality Fiberglass Pools - Pool & Hot Tub Service Near Me - Hemet, California

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Recently my husband and I got the opportunity to sit down with Russ at quality fiberglass pools. My husband and I decided that we would like to put a pool in our backyard, so we showed up to quality fiberglass pools without an appointment. Russ greeted us promptly and was extremely friendly and professional but with a very at home atmosphere. he invited us in the office and sat down with us and answered all of our millions of questions. He is very knowledgeable in his product and never rushed us, and more importantly never rushed us into making a decision that day. We were at the office for a good hour and he offered to show us a pool he had on-site. We ended up leaving with all the information in hand and continued to think about installing the pool. Eric, which is Russ's son-in-law that has been working for the company for the last 15 years called us and we set an appointment to have him come out and give us an estimate, and of course answer more questions. Eric called us day of appointment to confirm we were still meeting and he arrived on time if not early. He was very professional and knowledgeable in the product and explained the process step by step. Eric never rushed us and was not in a big hurry to leave, he took his time with us and we really appreciate that. Our experience this far has been excellent and because of their kindness, honesty, and love for their work we will start installing our pool in January. I definitely recommend this company to all that are looking to build a pool. I will post more reviews through our process read more

I don't ever write company reviews; however, Eric and his team at Quality Fiberglass Pools are deservant of one. The process began with Eric coming over to provide a free on-site estimate. He listened and provided his opinion, which was welcomed and appreciated. I didn't feel the pressure of an upsell; he just took his time, patiently answering our questions and providing the data that I needed to make an educated decision. The quote was less expensive than his competition and timing was stated at 6 weeks from signing until excavation and 6 weeks from excavation until completion. Ours took 5 weeks and 5 weeks, respectively. I was present throughout the process, literally watching every step. I asked questions of the team and they were knowledgeable and friendly and didn't get frustrated with my presence. They walked me through the process, what they'd be doing, when and how. I appreciated the competence that was exhibited throughout the build phase. Similarly, I appreciated the collaboration on certain aspects that affected the aesthetics of the project - specific pool and spa location, pump location, pipe location for electrical and gas etc... We discussed what we would want versus what was possible and they were very accommodating. After the pool and spa were installed, filled and back-filled with sand, the next step was concrete. Drains were installed and I was able to do the necessary sprinkler and other sub-concrete installations I needed before the concrete was prepped and poured. With a separate group of theirs doing the concrete, they were still educated and competent, collaborative and provided opinion on function and aesthetics. After concrete, we were basically done, but for a few finishing touches. They were completed and we passed final inspection without issue. The yard looks incredible and the neatness and attention to detail of the work is notable. It's tough, seemingly picking a pool place out of the electronic "yellow pages." In this case, Quality Fiberglass Pools did such a phenomenal job (while being well priced), that it drove me to want to provide a review for others to read. Go with these guys - you'll be glad you did. read more

I had a scheduled appointment with John Mitchell from Quality Fiberglass Pools on June 26th at noon. I took the entire day off work to be here and even had my boyfriend (a contractor) take time off work to be here as well. John from "Quality" Fiberglass Pools was a NO CALL NO SHOW! I was extremely excited about getting a recommendation and bid from "Quality" as he claimed there was a potential a summer pool was quite doable. All that was doable were, lost wages for ME and my boyfriend, disappointment and frustration as well. I also had several neighbors who were looking forward to my bid as they were interested in a pool at their homes as well. "Quality" Fiberglass Pools was recommended to me by HomeAdvisior that advertises "quality' pros and service. From my experience this is a joke. A NO call NO show is ANYTHING but professional and "quality". One may think that a simple missed appointment is "no big deal". But in this day and age, where competition is rampant, customer service and social media critical to a business' success AND the discretionary dollar dwindling by the day, one unprofessional act such as this can scar a business for life. ESPECIALLY, if the client screwed is someone like me WHO WILL NOT REMAIN SILENT. HomeAdvisor obviously does not screen it's "pros" and "Quality" Fiberglass Pools obviously does not need my business or the potential business of several neighbors in my upscale neighborhood. Must be nice to be SO busy and SO successful that you can run an incompetent business AND be recommended by HomeAdvisor. "Quality"? I think not. "Pros" Ditto! read more

This review is long overdue since our pool was completed 6 months ago. We were so pleased with the whole process of working with this company. From the initial meeting to jumping in the first time, everything was handled professionally and personally. This is a family business and you can tell. I felt comfortable with every worker who was on our property and felt confident they knew what they were doing and were working hard to ensure our happiness. We are very happy we went with a fiberglass pool. The maintenance has been easy and the look and feel of the pool is perfect. If you hate the feeling of cracked concrete on your feet when you swim, try fiberglass! The process of putting in a pool is not pleasant at times...your yard gets much worse before it gets better. But I trusted this company that they would deliver a beautiful finished product and they did. We have thoroughly enjoyed our pool and you will too! read more

Excellent workmanship. Employees were great! Salesmen Eric excellent! Overall very happy with the outcome. My backyard is paradise!

We love our new pool!!! The company did a great job and was right on schedule with all phases of our pool process. The guys were very knowledgeable about the pool and its equipment . read more