Available on the weekend which was important for our rental cabin. Sent someone out within an hour…read moreof my call. Was able to trace and fix all the damage done by the rat that had chewed through a bunch of my wiring and added a protective sleeve to try to prevent future damage. Courteous and the service quote just to come out covered most of the work that was done. We were worried a whole new panel would be needed and a number of replacement parts. Spa heated right back up that day.

I was helped by Andrew. Very knowledgeable and found issue right away. Fixed leak and restored…read morepower. Charged the quote. Language barrier overcomed by telephone translator. My only issue was I was told he would be there at 9:00am and he arrived at 11:30am. I think the office meant he would be there between 9 - 12 am.

Olson spas is the best spa service and pricing in big bear lake , you definitely get the friend…read moreand family treatment. Steve is so knowledgeable and shows up on a wym to fix the spa and save the day. Save your time and shop here first and get taken care of right the first time .

We've had an excellent experience with Olsen Spa. They service our jacuzzi regularly and do an…read moreoutstanding job keeping it clean, safe, and running perfectly. The water is always fresh, crystal clear, and properly treated, you can tell they take real pride in their work and don't cut corners. Every visit is thorough and consistent, which gives us total peace of mind, especially in a mountain environment where maintenance really matters. On top of that, the service is friendly, reliable, and reasonably priced. Communication is easy, they show up when they say they will, and they care about their customers. You can feel that this is a small, family-owned business that values relationships and quality over volume. If you're in Big Bear and need dependable spa or jacuzzi service, I can't recommend Olsen Spa enough. Supporting businesses like this is a no-brainer, they earn it every single visit.

Requested an estimate 3 weeks ago. Never received a response. No problem. I will take my business…read moreelsewhere

We've been with this company for at least 4 years now. Mark comes weekly and maintains our pool for…read moreus. He has always done exceptional. He keeps our levels in check and alerts us when something isn't looking right. I have seen other companies charging much more than affordable pools and they only do half the work. I picked this company based on the reviews and I'm very happy with the service they provide

Jimmy is hands down the best pool guy I've worked with. He's reliable, shows up when he says he…read morewill, and always makes sure everything is running perfectly before he leaves. My pool has never looked better. What really stands out is how much he cares -- he doesn't just clean the pool, he explains what he's doing, catches problems early, and keeps everything dialed in so I don't have to stress about it. If you're in the Orangecrest / Riverside area and need someone you can trust, Jimmy is your guy. Highly recommend!

Ryan was amazing great customer service great attitude very knowledgeable told me about my pump…read moresystem that I didn't even know about great job. I would definitely recommend to others.

Ashton is great !! He's very helpful and knowledgeable. Professional and his work is good…read more Moved into a new home and he helped us understand our whole pool setup. He comes every week and has helped us so much. If you're looking for someone to hire for your monthly pool cleaning, look no further than!! Give them a call!

After having issues with a previous pool maintenance company, I tried to take care of the pool…read moremyself and failed miserably. Eventually, I did some research and came across Ashton from Norvell Pools. I gave him a call, and I'm glad I did. Ashton came out and did a thorough inspection of our pool and aging equipment. He pointed out several issues, took the time to explain each one clearly, and made sure I fully understood what was going on. I never felt like he was trying to upsell me. He was transparent, honest, and genuinely focused on what the pool needed. He quickly got the water balanced and looking great. Ultimately, we did need to make some repairs, and Ashton was fully capable of handling everything. We ended up replacing the filter, valves, and pool heater, all installed by Ashton. We've been very happy with the results. Any time a question or issue has come up, Ashton has been prompt, professional, and committed to keeping our pool in perfect swimming condition. His pricing is fair, and the quality of his work is excellent. If you're looking for reliable regular maintenance or need equipment upgrades or repairs, I highly recommend Norvell Pools.

We had a pool leak and reached out to Evin from Good Living Pools. From the very first phone call,…read moreEvin was professional, informative, and genuinely helpful. After talking through the situation, I decided to have him come out to assess the issue in person. Evin quickly identified that the water loss might be coming from small, hard-to-see cracks in the spa tile. He suggested shutting off the spillway to let the wall dry completely. After monitoring the water levels for a week, his diagnosis was spot on. The leak stopped entirely. He also noticed our pool vacuum was hooked up through the skimmer and explained why that setup wasn't ideal. He pointed out an alternative outlet and even caught a rubber stopper that could've caused serious plumbing damage. He removed it on the spot, not an easy task, but he got it done. Once we confirmed the leak source, we moved forward with replacing the spa tile. Evin mailed us tile samples to choose from and also facilitated an appointment at the warehouse so we could see more options. During the work, Evin found damage behind the tiles, so we decided to repair the top four inches, remove the brick trim, and finish the top in matching tile. It looks fantastic, we love how the spillway looks now when it's running. Evin also upgraded our system overall: he installed a chlorinator (goodbye floating dispenser!), put the pumps on a smart schedule so the pool circulates evenly, automated our line fill, and updated our existing automation system to tie everything together. He took the time to walk me through how it all works, and everything runs beautifully now. We couldn't be happier with the results and the experience. Evin is knowledgeable, honest, and goes above and beyond. We highly recommend Good Living Pools not only for repairs and upgrades, but also if you're buying a home with a pool, reaching out and having Evin inspect it will give you peace of mind.

I cannot say enough good things about Evin from Good Living Pools. We've had two unexpected rodent…read moreissues with our pool equipment this year, and both times Evin came through for us. Even with a busy schedule, he made us a priority -- came out quickly, diagnosed the problems, replaced the damaged parts, and had our system running perfectly. Evin is honest, professional, and never overcharges. His work is consistently high-quality, and you can tell he truly takes pride in what he does. We'll continue using him for all repairs, maintenance, and future upgrades. Highly recommend! Thank you Evin!

Thank You! Like most people i have no idea what makes a jacuzzi work, and mine wasn't working…read more Fortunately I know how to work a computer and that's how i found Tim. Tim was super easy to work with, and his prices were great. I will definitely be using Tim's Pool & Spa for now on!

From the owner: Spa and hot tub repair Heater, pumps and controls…read moreAll makes Covers

Joel is always there to service my pool and is 100% reliable and does amazing service and repair…read morework. Makes sure my pool is running top notch and is always leaving my pool sparkling clean week in week out. I definitely recommend Joel to service your pool. On a side note his flyers and door hangers are very well set up and his prices are very fair

PH pro pools services my pool every single week on time and in a perfect manor. I would recommend…read moreanyone to this service if they have a pool that needs it.