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Olson's Spa Service

4.6 (68 reviews)
Closed 10:00 am - 5:00 pm

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The splashing culprits!
Jason B.

From concept to completion, Olson's is THE BEST to work with. Jennifer provided honest estimates over the phone, and aided in all the logistics behind having the spa ordered and delivered. Our spa was a giant pain in the A, as we needed a crane service to place our spa over our house from a neighbors property; and we needed to get neighbor approval, and were trying to get our electrical permitting moving along. Jennifer was able to secure a crane service nearby (Schroeder and Son), who did an excellent job, and we were able to have the spa in place and working a few days after. Steve has been excellent in spa installation, and came back quickly when we needed the spa cover lifter installed, and then was helpful us right away with an issue of a low water level (due to my kids splashing; and he topped it off and didn't charge for it). Needless to say, I'll be relying on Olson's for a long time to come and am grateful for quality service.

Artesian Hot Tub

Have used Olson's Spa in purchasing and maintaining our spa for over 5 years. Friendly staff who always respond to our questions and provide lots of resources and information. They have always been reliable in keeping our spa maintained, repaired and in good working order at all times.

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6 months ago

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Steve O.

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8 days ago

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25 days ago

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25 days ago

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3 months ago

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4 months ago

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3 years ago

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Steve O.

Thank you so much Jason! It was a pleasure to work with you as well!

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4 months ago

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2 years ago

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Steve O.

Thank you for your nice post! We try to make everyone happy!

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2 years ago

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Steve O.

Thank you Jeroen! This makes my day! We try!

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2 years ago

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2 years ago

I find Olsen's very helpful from start to finish. They are very honest about their services.

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2 years ago

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Steve O.

You guys are the best! Thank you!

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2 years ago

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Steve O.

Marla you have been such a pleasure to work with! thank you!

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2 years ago

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Steve O.

Thank you so much! What a kind thing to say. We work so hard.

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3 years ago

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4 years ago

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Steve O.

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3 years ago

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3 years ago

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Steve O.

Thank you Charles for being such a great customer as well!

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3 years ago

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Steve O.

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2 years ago

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Steve O.

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5 years ago

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Steve O.

Thank you so much for your kind words. We are happy to help!

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3 years ago

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Steve O.

You guys are the best!

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5 years ago

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Steve O.

Thank you for being a great long time customer!

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3 years ago

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Steve O.

Thanks Jim!

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2 years ago

Phone call solved issues analysis of issues resolved concerns for now very helpful and professional

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3 years ago

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Steve O.

Awww thanks Jeff! We try ! I'm glad it all worked out!

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2 years ago

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4 years ago

Best spa service in big bear. Spa sales and servicing. I've been getting my spa serviced by Olsens over 6 years. Ask for Jennifer.

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Steve O.

Thank you so much! You are always great to work with!

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6 years ago

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Steve O.

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3 years ago

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Steve O.

Thanks Phil! It was great to work with you!

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4 years ago

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Steve O.

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3 years ago

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Steve O.

Thank you Kimberly! I'm so glad we were able to help!

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3 years ago

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Steve O.

Thank you! I really needed that after a long week~ ! I try! Jen

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3 years ago

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5 years ago

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Steve O.

Thank you so much! We greatly appreciate you and your business!

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3 years ago

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Steve O.

Thank you Lauren! It's always a pleasure to work with you! Jen

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9 years ago

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3 years ago

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Steve O.

Thank you Jennifer. It's been a pleasure getting to assist you!

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3 years ago

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Steve O.

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Page 1 of 2

Ask the Community - Olson's Spa Service

Review Highlights - Olson's Spa Service

We purchased a new hot tub from Olson's this past April and working with Jen and Steve was so easy!

Mentioned in 40 reviews

Read more highlights

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Timberline Spas & Service

Timberline Spas & Service

(18 reviews)

I don't usually make a habit of hiring people that are registered anything of any kind , I found…read moreout about this after the fact. If I had children on my property I would be even more concerned the service was terrible, they are completely unprofessional in regards to bartering with my ex-partner to get themselves out of a tax bind, looking me in the eye and saying "marriage is between a man and a woman only " but accepting my money with huge smiles , they will promise you something and deliver on their terms and timelines, if they deliver at all Ive had my spa 7 years now and every time I drive by there I can't believe they are stil in business and to boot, I walk in with a friend interested in buying a spa enclosure and Cazz looks him in they eye and throws him and me out of her store, I guess we looked a little Too Gay that day, anyways bear valley spa's has earned my business all the way

We had it in our nearby plans to install some kind of Jacuzzi for our cabin. We stopped in and…read morepretty immediately realized how cool John and Caz are. John helped us on many realities that we just didn't understand. He delivered us a discount priced perfectly installed Jacuzzi that is low energy as well, we're not always there. All the details on operation and keeping it perfectly clean were made really easy and clear for us. The location and nature of our cabin too, seemed like it was going to be difficult to bring it up, it wasn't....... they had it delivered and installed within 3-4 hours of arrival! Very happy on our experience and new friends!

Tim's Spa Service

Tim's Spa Service

(8 reviews)

After purchasing a above ground spa at Catalina Spa's, my Mother developed a heart condition and…read morecouldn't use it. The spa sat empty for 9 years. After we moved it to a permanent location on the property, we found that it developed a leak. (possibly from moving it) We tried for 3 months to get someone to come look at it but the different companies either would not call us back or just ignored us. We called Catalina Spas (relocated to Perris CA) and they refferred "Tim's Spa Service". 1. He answered our call! 2. He made an appointment to come out within 2 days! 3. He found the leak and fixed it without charging us. Only the trip charge. 4. When he showed me how to work the spa, we found that the pump had siezed from either inactivity or just running without water. 5. He replaced the pump within 4 days and had it running like new! I cannot say enough nice things about his service. I am referring him to everyone that I know has a spa. Very professional and gave great advise on spa maintenance that will save us lots of money in the future.

I had to write something about Tim. He's one of the rare vendors we deal with that is truly…read moreHONEST! He took on the task of repairing some of our medical spa equipment. The repairs were resolved and on time. On 2 separate occasions we had ancillary issues with the equipment which I thought was just normal wear and tear stuff, he said that they might have been something that he could of caught ahead of time and fixed the issues for free. I was very impressed with his willingness to take on a new project and his ability to get things done right (and if it wasn't done perfect he took care of it). Very fair all the way around. I'm a fan.

E & E Spa Service - Spa water dumping off the deck draining down to the creek!

E & E Spa Service

(7 reviews)

Enrique really helped us out with our spa. We found out there was a leak. I called him in the…read moreevening and he was there the next day and already had it fixed and ready to go. Not only that he was extremely friendly, professional, and his price was fair. He will be my go to guy in the future.

I am a neighbor of a property serviced by E & E Spa Service, and the community needs to know how…read morethis business operates. Today, I caught their crew draining a completely green, contaminated hot tub directly into the protected forest terrain. I personally called the main office to complain, and the owner of the company was shockingly dismissive. He told me to "go ahead and report it" because he claims it isn't illegal since "the water is green and has no chemicals."This is completely false and a severe environmental violation. Because of the massive volume of wastewater they dumped, the green water rushed straight down the hill and actively entered the natural creek bed behind our properties, directly polluting the delicate Big Bear Lake watershed.I have full, timestamped video evidence showing the hot tub water flooding the forest and sending wastewater off the deck into the backyard that drains into the creek. I have already submitted this footage alongside a formal complaint to San Bernardino County Code Enforcement and the California Water Boards. If you care about protecting our local mountain environment and avoiding a company whose own ownership flouts local environmental laws, avoid E & E Spa Service entirely.

Olson's Spa Service - poolservice - Updated May 2026

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