Fastest service ever in taco bell history! Impressive wait time at a very busy time. Our food was hot & ready at the window. Friendly staff greeted with great customer service at the window. read more

Taco Bell - Fast Food Near Me - Eureka, California

Oh, the stories I could tell you about this place. I have lived all over America and this is without any question the worst Taco Bell I have seen on the west coast, and possibly ever. Imagine a place where you will wait 20+ minutes for any amount of food. One taco? A family of four? Who cares! You'll be spending a sizeable chunk of time here no matter what, so charge your phone. This is equally true at 1pm and 1am, every shift is awful, and at all times the kitchen is full of people standing around not making food. This is an example of a location that has pivoted heavily towards a drive-thru model, but strangely, they're not good at serving either dine-in or drive-thru customers. Occasionally, a night manager will appear at the window to promise that your whole order is being made fresh and that's why it's taking so long, but you can still SEE with your eyes that everybody is messing around in there. When you dine-in, even if you placed an order ahead of time, the employees have a silent agreement to ignore customers at the counter. This applies whether you've ordered, are trying to order. It applies even if there are 6 employees in the kitchen and three feet away, there is a bag with your name on it. I waited 3 minutes (I counted) for someone to look at me long enough to hand me the bag. They didn't ask my name, handed me a random bag, and got mad when I came back for the right one. It's a wonder that it's even clean inside, which I can only imagine is being done by whichever worker realizes they're trapped in a team that cannot adequately perform the functions of the business. When every shift sucks all the time, management sucks, period. Do not spend money here. This town is full of great Mexican places that will feed you faster and for less. read more

Had me wait 25 minutes at the window because they forgot about my order. didn't really seem to care too much.

They just threw my food in the bag.. the young lady knew she dint have that top on but she didn't care.. I wouldn't say don't come but don't assume they care.. please check before you leave read more

Taco Bell - Fast Food Near Me - Eureka, California

This has to be the worst taco bell in existence. The food is poorly made, takes forever to get, is either cold or undersized, the cafe is kept cold (it's 50°f out, they turn the AC on) to keep people out of the cafe, the drive-through takes 30 minutes or longer, ordering inside the cafe is awful they don't take personal orders at a register with a human anymore. And also takes at least 30 minutes for food; our last visit took 45 minutes for an inside order. They tables inside are dirty, the floors have food and debris all over. The trash cans are usually overfull, even when there aren't any customers inside. The drink station had ants all over it, and didn't have all the drinks available. Had to wait 45 minutes for a cup... This is poorly management and corporate problems at it's worst. The poor staff are working hard, and look understaffed every time I go in. I've been trying to accept that this new taco bell experience is acceptable, but it's not. This taco bell used to be a typical Californian taco bell. I didn't expect gourmet table service. But 30+ minutes for 4 cold bean burritos and a couple soft tacos that are falling apart from meat juice is outrageously bad. The food is just outright soggy, paper stuck to the tortillas and the insides a mess of unidentifiable ingredients. I don't know what can be done about this place. Firing the management would be a start. Getting the staff trained properly would be nice but I don't think this is a general staffing issue. Whoever owns this businesses needs to reevaluate their priorities. read more

The food was excellent Taco Bell. Fast, crispy, fresh, and just the right spice. The person responsible for the handicapped van parking being out in the parking lot behind the garbage dumpsters instead of at the door deserves to spend 3 months recovering in a wheelchair while continuing to work. read more

Taco Bell - Fast Food Near Me - Eureka, California

I waited for almost 2 hours and still didn't get my food and all I ordered was a cantina chicken quesadilla!

I like the food here but the 40 minute wait in the drive thru line is what I don't like.

Awful. Window took an actual half an hour :| Fire all the cooks The girl handing them out was nice but good lord. read more

I know this is pointless because it's Taco Bell but wow! I don't even make reviews ever but I just waited 45 minutes in the drive-through for an online order. Then as I got close to the first window, I tried to tell the people that I just wanted to get out of line. They just laughed at me because they knew I couldn't do anything about it. Obviously I didn't give a shit about my $10 at this point, but wow, what a new low for Taco Bell. I'm sure no one's gonna give it crap about this review but the main point is don't get in the drive-through late at night. You will get fucked. read more

Would give this Taco Bell zero stars if I could, takes forever to get your food if they get it right food is comparable to other taco bells, but usually at least on thing is wrong. read more

Very bad place everything is dirty bad customer service. After I made the order I asked for a bathroom code she said no a lift me. I don't know how is health department didn't close that place the kitchen is very dirty and it's look like has some mouse's there check my video read more

I spent $30.59 for my family. We live 30 minutes away and it was raining. I asked for medium sauce because the last I asked it wasn't in the bag. So this time I asked again and Alaura R (name on receipt) says, "I put a handful in the bag ". She looked so friendly so I took her word for it. I should have checked but I did not. I always try to see the good in people and take their word for it. I got home and opened the bag to discover there was not one medium sauce in the bag. I would have driven back but it was 7:39pm as the receipt says, raining and 30 minutes away. We were very disappointed in Alaura for lying in our faces that there was medium sauce in the bag. My burrito supreme only had meat, beans, cheese and sour cream. No lettuce, no tomatoes. This is the second time this has happened. Is it possible that I'm African American and Alaura discriminated against me or is this something that Taco Bell does to people in the drive thru? I'm calling corporate office tomorrow because this should not happen to anyone. read more

Awful service waited 30 minutes inside then asked why it was taking so long keep in mind lots of cars were going through the drive through (15+) and was met with nothing but a condescending tone . Do not come here. Also the girl with all the hideous piercings on her face is very rude and doesn't know how to deal with her emotions when simply asked why it's taking over 30 minutes for 2 items . read more

Wow! The drive thru line took about a million years... And that was ordering through the app. They need someone to come in and do an efficiency review. Might be on eof the worst experiences I have had. I am writing this in the drive thru... Brutal. If I ever come here again, I will order on the app and walk in to pick it up. read more

Extremely slow drive thru. Waited minimum 20 minutes in line both times I came through here. Seems like they don't have enough staff or the staff they have is slow. read more

The older Mexican woman in the front does not understand you very well when you are telling her your order. She has messed up on my order before. They need to get rid of her read more

When you first walk in, you can just feel the level of insecurity & incompetence. I was the only one in dine in and they took 40 min for a cheesy been & rice burrito I had to cancel. The taco trucks here clear these lames read more

Takes wayyyy too long to get food, once you get your food it can be enjoyable. The last time I went I got a Crunchwrap supreme on my lunch and got so sick that I had to leave work. read more

The food was mediocre at best (yes that is keeping in mind it is fast food, it was mediocre for fast food even). The ambience was okay, it was cleaner than I am used to (born and raised here in Humboldt for 40 years). The service though, was egregious, just absolutely pathetic. My wife used their app to make our order and after it was confirmed on the app I started driving there. The drive through line had about 14 cars waiting so I went inside to pickup our order. I stood at the counter for a good 7 minutes and many different workers saw me and none helped. So, I finally sat down and waited a few more minutes and never heard our order called. I then stood back up at the counter and waited another 5 minutes before a guy (in his 40's maybe 50's) finally decided to ask what order I was waiting on and I told him the name on the order, he then asked if it was a mobile order and I said yes we used the app to make it. He looked for 5 seconds on his monitor by his work station and said he didn't see anything with that name. He then continued making more orders and not trying to help me at all anymore. I sat back down waited another 10 or so minutes and the same guy asked was yours a mobile order and I told him again yes I believe so, we used the app to make the order. He checks again and still nothing and continues making orders without even trying to get someone else to help me out that is somewhat competent at a fast food job... I sat back down as all the other employees continue to look at me and watch me wait. Finally after about another 15 minutes or so of waiting a guy (late 30's to early 40's) finally ask me about my order and he ask is it a mobile order. I reply for the third time, yes I think it is, we used your app to make the order. He spent about 4 seconds on the computer/register at the front to find my order and said something like "Oh, it has not been selected as ready yet so it has not been made" never apologized or anything, but he did finally start making the order. After waiting inside for about an hour total (once I finally got my food) I got a very quick and nonchalant "sorry about all that" from the guy that kind of attempted to help me the first two times. The absolute worst! service I have ever received in my 40 years on this Earth! I will wait a good 10+ years before trying Eureka, Ca. Taco Bell again. read more

This place is a joke! I went there tonight and had pre-ordered on my mobile app. It took 1 hour to get my order!!! I was in the drive through and it took them 10 minutes for them to come to the speaker to take the order of each car. Their excuse when I finally got to the window was that a Taco Bell opened in McKinley and they lost 1/2 of their employees. Whoever is managing this Taco Bell on Broadway should be fired!!! If they don't know how to plan any better than this. This is fast food not a 5 star restaurant and you should not have to wait an hour to go through the drive through to get your food. I will not be going back here due to their horrific service. You should save an hour of you life and go someplace where they know how to run a business! read more

This Taco Bell is a dumpster fire. Be prepared to wait at least 40 minutes, even if you use the mobile app to pre-order your food. There doesn't seem to be any rhyme or reason as to why it takes so long. There's always more than enough staff members and not that many cars coming and going. It would be faster to drive down to the Taco Bell in willits read more

This is the worst, slowest Taco Bell I've been to in my entire life. The staff are incompetent, they are slow, and undfriendly and it literally takes 500 years to get your food from the drive through. I've been here as a customer and as a delivery driver and every single experience here has been awful. I would not recommend this Taco Bell if I was about to die and this was the only food that could sustain me. read more

This is literally the slowest fast food restaurant I have ever frequented. Been in the area for 5 years and have never been to a slower, everyday restaurant. And I lived in Santa Monica and Hollywood for 25 years.... This location needs to get it together. Strange that one of the least populated areas in the state has the most atrocious wait times. Get some professionals on staff! read more

The food is amazing but the only problem is I found hair on the table other than that the food was made fast and they had amazing workers there read more

I just had the best experience with the best employee ever who went above and beyond for me. He's new; I've never seen him here before, so go give him some love. read more

The worst! Spoke to staff after our group having their cell phone disappear after using the restroom. No support. No help.

Awful service and terrible employees. Should not take one hour to get three items out free simple burritos to make. The management is stuck up employees think they're shit don't stink. Avoid this place and just make burritos at home read more

Don't bother getting in line at the drive thru unless you have 20-30 minutes to spare, doesn't matter the day or time.

would not pass food inspections, waited an exorbitant amount of time, other customers waited even longer than I. Was forced to wait for an unacceptable amount of time for something as simple as a drink lid. They also did not give me my limited edition box when I purchased it, making the presentation absolutely abhorrent . Please steer clear if you are a true Taco Bell connoisseur. read more

This is by far the worst crew I have ever seen. I did a mobile order and it said it was ready. I went inside and they told me they do not start the mobile orders until the person comes in and checks in. The had to look for my order... I have done this hundreds of times at other Taco Bell's and never experienced this. These guys are rude, disrespectful and condescending when they talk to you. This is a complete clown show! read more

Couldn't fulfill an Uber Eats and due to racism and a lack of care and work ethics one of the employees refused to leave the drive-thru and stayed parked at the window as other employees were on their phones. They refused to even care or consider I was there for Uber Eat and said they didn't care and that it is not their problem and now I can't buy a bus pass to see my wife and kids for the weekend. This is not the first time I've received such disrespect from this establishment along with others who have been treated unfairly and disrespected by employees, Taco bell when will you learn that people just want their food and others are trying to support their families the world is hard enough as it is why do you feel the need to make it harder? your actions have consequences man and that impacts others more than you think now because of that simple altercation my daughter doesn't get to see her dad until god knows when. And I don't know if any of you have children of your own but if you did you would understand that being away from them in order to try to provide for them it's not easy. read more

always forgets my sauces in my doordash order very simple yet is always forgotten the only excuse is laziness read more

I want to update my review, I went here 6/10, the service was fine, nothing out of the ordinary but the place looked much better inside and the food was WELL PREPARED. I was impressed considering the last few times I've been. Great work! read more

Disgusting rancid bean burritos-- come on, how difficult is it to cook beans and slap them on a tortilla? I won't be back -- from now on we will fix them at home for $.25 instead of paying $2 apiece for truly nasty food. read more

While you can get pretty much the same thing at all Taco Bell's, it really comes down to the service... We visited This establishment via the drive thru and had a very pleasant interaction. Service was speedy. The employees were nice. Seemed like everything was perfect. Unfortunately, they gave us the completely wrong order and we didn't realize until we got home. Instead of Burritos, we had tacos, etc. Not a huge deal in the big picture of things... but would be nice to get what we paid for. I'll likely wind up here again but will be checking my bag and receipt more throughly next time. read more

Greasy, terrible food. Very disappointing! I ate there once but would never go back! Slow service. Not very clean.

Came here today for a quick bite to eat on our way up North. We were assisted by a Graciela who was pretty rude. I received my cinnamon twists (we bought 3) they were all very stale :/ my friend and her kids tortillas were stale as well. Basically or whole meal was a waste. Lesson learned, don't stop at the random taco Bell. I also had asked while ordering if I could refill my own personal water cup from the car, the lady that helped us gave me a hard time about it and kept reiterating to me that if I had my own cup I can get water. Anyway no need to waste any more time on this review, I don't recommend this Taco bell at all. read more

Taco Bell - Fast Food Near Me - Eureka, California

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Got food poisoning here after waiting in an excessive line. I don't love Taco Bell already but I just wanted something to eat after work. Did not pass the vibe check whatsoever.... read more

My friends and i were going through the drive thru making two separate orders. Everything was going perfectly fine until we went up to pay and at the window after the girl worker repeated our order with no cinnamon twists which we originally ordered, my friend brought it up saying we ordered cinnamon twists ensuring we received our correct order. After she gave us our food my friend politely asked for fire sauce and the worker gave it to us shortly after. However right when my friend pulled up to the back seat of the car for the second order the girl workers simply walk away not giving them their order that is sitting right there. Then, a male worker comes to the window and states "You guys need to go". My friends and i, confused on what is happening, ask why. He continues to say that it is in their code of conduct to refuse service to whoever. We did not understand what we did what was wrong so simply asked if we could get a reason. He then says that this can be a "learning experience" for everyone and allows us to pay while saying we made the other worker uncomfortable. This was such a weird experience and my friends and i were so confused as to why we were originally told to leave. And we never ever got a response for WHAT WE DID WRONG! Boo taco bell. read more