I struggled with this review, mainly between whether to give 3 stars or 4. I decided on 3, because after some careful debate within my head, I decided that the reason why this experience didn't cut it for me was a pretty big reason at an establishment where you eat -- and then are denied the right to eat.
Yes. No joke.
It all started this past Saturday, when a gf invited me out to lunch. Seeing as how Sushimi is right across the street from her, she offered to buy if I fly -- I live clear in East Sparks. Anywho, so as I am coming up McCarran, I text my pal and ask her to begin ordering a unagi and a Dragon. They don't have Dragons; however, I tried to throw out the most generic sushi roll that majority of establishments serve. Truthfully, I like it all. So, I get there and sit down at a table in an atypical type Sushi place; they have a bar, and tables/booths -- and a combination of the two -- lining the perimeter of what looks to be a small-medium sized place, for sushi place standards.
It takes my friend to wave down a waitress and ask her if I can get an ordering slip. The waitress obliges and hands me the order form and the appetizer form. I start off with simple muscles, a Unagi nigiri -- which, mind you, you're only allowed ONE per customer. ONE! -- we'll get back to this later.
I also order two more long rolls and then put my slips and pencil down. When the waitress comes back by to grab a plate from my friend, I beckon to her that I'm done and I try to hand her my order forms. This is where it gets good. She flat out states "You can't order food until all of this *does the Mr. Miagi wax-on, wax-off motion* is practically gone."
I'm dumbfounded. I'm still trying to rationalize in my head why an establishment that I've heard such good things about a.) only serve one Unagi nigiri per customer and b.) now won't even let me order.
Mind you, my friend only had ordered for HER. She got me one roll that closely resembled a dragon (I think it was a Black Dragon, or something to that effect) and one Unagi nigiri -- yes, she ordered her ONE for me -- and that was it. I'm hungry! And my friend only has her appetizers and her 1 or 2 rolls in front of her. I am so shocked by it and don't want my friend to feel bad even more so than she already does, that I'm just like "oh. Okay. Cool."
So, we sit. Approximately 15-20 minutes. We sit there and talk and catch up and my friend eats. I drink my water. Like, it's freakin awkward. I'm hungry. She's feeling uncomfortable and like an asshole because she gets to eat and I don't. The waitress is zipping by never asking how we're doing (I could have told her exactly how I was doing), just tending to other customers and giving them all the rolls they could want -- or so I envision.
Another gentleman keeps zipping by, as well. He seems to maybe own or manage the place, as from my peripheral vision, I see him looking down, observing, assessing, etc. I am pretty sure he saw that my order forms were still there, practically hanging off the table begging someone to pick them up. A minute later, Miss Rude Ass Long Ass hair comes back by and swipes the order forms. I say swipe, because she literally walks up, just enough to be in reaching distance of the table, and brings her hand down quickly, with one leg still behind her to quickly pivot back to the bar where she came from. She did it in such a quick, swipey motion like she just jacked me for my wallet or something.
I finally get my appetizers and rolls and all was good. It was delicious, but the damn service really put a damper on my whole experience. I have no idea why she decided to be rude, or at the very least, have such a rude delivery if, indeed, this is a weird policy of theirs -- not to allow someone to order food that showed up late to meet with the rest of their party. I have NEVER had someone limit me on my Nigiri, either. Especially not Unagi. That was weird.
I will say, that I did notice they have more rolls that incorporate Unagi, if it's your thing too. But, still. Why only 1 per customer???
With that experience, I'm not sure why people rave about this place. read more