Shout out to Shaq!!!!!! He so kind & patient!!!!!!! His smile makes my day!!!!!!!!! read more

A hand vacuum has more suction than the vacuums here. The employees were nice, but after paying $18 for a wash, the vacuums were practically useless. Won't be coming back. read more

This place is a disaster. The wash is fine, but I've been here several times now, and I'll never come back again. The majority of the vacuums are either missing the tubes, the end of the vacuum tubes, or there's no vacuum at all. And when I told an employee, they were defensive and were very short with me. I feel for them. Whoever owns this franchise obviously doesn't care. read more

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Used to come here all the time and now I hate yall. Worker always yapping it up with some car long enough where 4 people will pay and get in before me. Hate that. Holding up a line is stupid. For THREE straight times now, the same worker has yapped up the car in front of me for a ridiculous amount of time, and then this car will also stop or REVERSE at the end. So much time spent on one car that cant even do it right. If you wreck in this car wash, its probably because the workers are too busy upselling to tell people "hey so go means go and neutral means not reverse" like duh. Like this is insufferable. If you see a worker out there helping someone, dont get behind that car. Chances are youll spend 5 mins in line and almost get hit. oh, and the first part of the wash (the beginning) prob is turned off. and they will lie about it. stealing your time and money folks! read more

Had probably the rudest interaction I've ever experienced at this facility. When I pulled up to the pay station, a young woman with dark hair and a sleeve tattoo on her forearm greeted me with a very monotone voice. She seemed annoyed that I declined the membership offer and continued to push it even after I politely said no. She explained the savings again, and I still declined. When it came time to pay, she made a completely unprofessional comment implying that I probably couldn't afford to get my car washed there. That was incredibly inappropriate and uncalled for. I left without getting my wash and will not be returning. And when I checked my card I was charged 3 times. I will be disputing these charges. read more

If I could put no stars I would. I went in to get a simple car wash, paid the $11 and was directed in. My car was in perfect condition until the tire pressure light came on and when I got done with the car wash I had a flat tire. The person there that seemed like the "manager" seemed like he wasn't trying to get me to write a customer service report. I wrote one anyways and they still never got back to me until I had to email their customer service to ask what we will be doing about my tire. After they got back to me they said IT WAS NOT THEIR FAULT?!?! How do I go in with a perfect car but come out with a flat tire that will cost me over $150???? I will never be going back and advise everyone to never go there. This is ridiculous! read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - My flat tire that their machines made flat. - Car Wash Near Me - Gilbert, Arizona

I had a fantastic experience at this car wash. The wash itself was top-notch, leaving my car sparkling clean. Additionally, the staff was incredibly friendly and welcoming, making the whole visit pleasant and enjoyable. read more

I love how professional Gabe is. He was a true delight to work with. I'll come back just because of him.

This is a truly amazing place-- due to how well the staff runs this place. The man who was working here was so unbelievably friendly and took the time out of his day to help me with my tire pressure (I don't know jack about things like that). Plus, they have FREE vacuums, microfiber racks and air pumps. That's right, you can use them for as long as you need, at NO charge! No more $2 pumps or vacuums to only be able to use them for a limited time-- you can stop by and use these whenever! read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - Car Wash Near Me - Gilbert, Arizona

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My pickup was in bad shape after recent rains. Visited Super Star at Riggs and Val Vista and met Bear! He took care of me and I left with not only a clean truck, but a great feeling for Super Star! Great value on the wash too! read more

Every time I visit this location, I'm always impressed by how friendly and helpful the staff are. Today was no exception. I had a bit of trouble with the credit card reader and locating a coupon, but Keith went above and beyond--he was kind, patient, and made sure everything was taken care of smoothly. I really appreciate the outstanding service. Thanks for keeping my car spotless and my experience stress-free! read more

I'm pretty frequent at this particular location and every time I show up, it's early in the morning right as the car wash is opening and every time I see Ray hustling to get the entire place ready to go. He always has the best attitude and actually provides customer service. In my opinion it's the best Super Star Car Wash because of him. That's a value that can't be expressed enough! read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - Free Vacuums THAT ACTUALLY WORK and have great suction. - Car Wash Near Me - Gilbert, Arizona

I am always choosing to go here before any other car wash. I love this location! The staff is amazing and so helpful, especially Bear!!!

Free vacuums and you get what you pay for. So little suction, I give up. I'm heading home for my hand-held dust buster which is a much better at it's job. read more

After submitting a request online with no response, and then days of searching and trying to get a response from anyone in customer service, I was able to contact Jose directly. He got right back to me and made sure my issue was resolved within the next week. Jose was excellent. read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - Car Wash Near Me - Gilbert, Arizona

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I would put 0 if possible. My car is covered in swirl marks and scratches after leaving the Riggs and val vista location. I was told the truck before me left dirt in the machine. What? It has now been 9 days since I filled a claim with their corporate office. I was initially contacted within two business days to notify that the claim was filed. No contact since. Followed up multiple times with no response. Still trying to call but wait times are usually 20 minutes plus. As a elementary school teacher, I can not wait this long during the day. I have left a phone message and am now waiting again. Please Just take responsibility and fix the problem. 2/21/23- still no contact. I will be filing a complaint with the BBB. 2/25/- car was detailed. Paint is repaired. They fixed the problem. It should not have taken me pestering them to take care of it. Better communication would have caused less agitation. read more

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The person with the pinkish hair is insanely rude. I've never had a problem with getting my car onto the roller but they freaked out and chewed me out about some random thing. They were already in a bad mood and it was very apparent. Do better read more

AWESOME at this location! Great staff, nice facilities. Quick, easy, and affordable. GO BIRDS!!! read more

I always come to this location because it's convenient. I did at one point have the membership where it was $10 for the first month and then after $25 a month. I ended up cancelling that because I wasn't going too much. Today when I went the guy said it's now $45 a month and I straight up laughed and said no freaking way lol! I'll stick with paying the $11 for a single wash when I go. I'll continue going to this location to wash my beast since it does a good job of getting her clean. read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - Wash time - Car Wash Near Me - Gilbert, Arizona

I'm sitting here now after having my $16 car wash and it was a horrible experience. No clean towels at any stalls, no window cleaning, no bug wash which my car sorely needed but the employee appeared too bored to bother as I entered the car wash. I will never return. read more

I pay for monthly membership and my tire never look shiny I may go back to clean freak addin one reluctantly.............

Car washes in AZ are a dime a dozen. Stay away from this place if you value your time. I waited in line for 20 minutes this morning waiting for the business to open (7 am open time). I arrived at 6:58 am and waited until 7:20 before leaving. The wash attendant saw my car parked in the wash lane but ignored me and continued to open the business without recognizing me. A simple "I'll be open in a few minutes, running a little behind" would have went a long way. If you open at 7 am then be ready to server customers at that time. Canceling my subscription. read more

Value 5/5, first time at this location 5/5, efficient 5/5, staff friendly 4/5 (leave room for improvement ) stalls very clean 5/5, stalls had lots of clean towels 5/5, vacuum works very well 5/5. Car stayed clean 5/5. East to get in and out 5/5. I would recommend this location. 5/5. read more

I have been trying to cancel this membership for 3 months now. They make you email them, and say you will receive a response in 3 days, then you rarely receive an email response. When you do receive an email, they say they can't find your account even though you provided your license and card number. They keep charging a non-existing account? What a scam! There is no phone number to call that gets you to a live person. And, the person at the car wash who signed me up never gave me an account number. My bank can't stop an automatic payment from a credit card. Do yourself a huge favor and don't sign up! read more

Great service and great place to take car for wash or detail the staff is amazing the big guy gooch they have at beginning of wash was very helpful... read more

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Great service. Quality A1. Show up get fresh, leave ready to show out. General Manager Rey was very helpful, excellent service, Quality was definitely worth going back for. You wouldn't be disappointed. read more

This is a great car wash! They have free vacuums, and towels to wipe your car. The service is really good and quick. And they also have free air checks for your tires. The wash gets your car really clean. If you need your car cleaned this is your spot. read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - Car Wash Near Me - Gilbert, Arizona

I had a horrible experience at this establishment. Rey was very rude and did not provide good service. I have a membership at this chain and this is by far the worst super star I have been too. I will definitely not be coming back. read more

I entered in the car wash with 2 mirror covers and I left with only one somehow. During my car wash I had both mirror covers fall off and they have only found one. One apparently disappeared in the middle of the bay. I have a 2023 Toyota tundra so the mirrors aren't small and can't and shouldn't just disappear how they did. I'm very upset with the way that Rey handled the situation and could have been 1000x more professional than he was. The two other guys that helped me were very professional and acted more like adults than Rey did. Overall I'm very dissatisfied with what happened today and am very disappointed with how disrespectful Rey was and how he handled the whole situation. Not sure what position Rey stands in at this company but he shouldn't be doing any more than selling people memberships and car washes. This car wash doesn't value the customers that come thru and only care about selling memberships to get people stuck in a monthly plan. read more

Super Star Car Wash - Val Vista Dr & Riggs Rd - Mirror cover fell off and somehow disappeared. Nowhere to be found. - Car Wash Near Me - Gilbert, Arizona

Always friendly staff! Adam provided good service today! I like this location and no complaints for the quality delivered on the car wash - I do agree with another commenter that suction on the vacuums are not good on some vacuums. read more

I was getting ready to move back to Washington state so I'd stopped here late at night just to get my car washed, I just got the cheapest most basic wash, afterwards I went to go vacuum up my car and I had noticed that my car still looked dirty, but I just didn't think much of it. But then I believe it was one of the managers had come over and asked me if I just gone through the car wash, I'd let him know I did and he said that my car still looked dirty, and he insisted that I go back through and gave me another wash the best one that they had free of charge he was incredibly kind and thoughtful, and it was such an amazing customer experience, the manager and the employee both came over to me to check on my car and just to make sure everything went OK. Kevin and Rey were absolutely amazing thank you so so much! read more

Vacuums could be better, they are not as strong as at the other locations... takes too long to do whole car

This is by far the worst Super Star car wash that I have had the displeasure of taking my car through! Thankfully I have the unlimited package and it didn't really cost me anything but my time! Won't be back to this one! read more

Scratches your car! Stay away! They all say oh it's soft cloth or brushes but can't believe it. You will definitely need paint correction after to get the scratches out. read more

1660 E Riggs Rd Gilbert, AZ 85298 United States ^this location has been closing early lately and it's not helping those that work late and want to use their monthly services they pay for. Closes at 8pm and the worker saw me pull in and was closing the wash garage at 753pm. Very frustrating. read more

The car wash is fine, but the hard sell and the grabbing of my credit card is just too much. I want to make my decision and use my credit card myself. The wash isn't great for my CRV or Rav 4 bc the back doesn't dry and you can't control how long your car is in any one spot for drying. The wash itself is a 4 but the harassment at the machine is why I don't expect to return. The employees are pleasant enough but I don't like anyone taking my credit card after I had a fraud situation, I don't like being asked to upgrade my wash. I'm guessing they work on commission, so maybe they should just ask if you need help and if you say no they should leave you alone. The nozzle on one of the bays facing Val Vista is broken and I sliced my knuckle trying to remove the vacuum hose from the holder bc the missing nozzle forces you to pull hard (until you realize there is no nozzle on the end). read more

Have come I've had to play hope scotch trying to get my car cleaned? The equipment and air hoses are broken and the vaccines, too. Not what I paid for; to play hop scotch in the parking lot to try and find working vacuums or working air hoses that have real air pressure! A tire hose end doesn't cut it! So far Queen creek location at Val vista gets my vote! read more

Staff is very efficient and the wash subscriptions are very affordable. Quality wash for your buck, i love it here.

nice car wash , staff was pretty chill and helpful, well worth the membership I come almost every day when I can!

Have 2 cars on unlimited plans and use the location at Val vista and queen creek. Both cars are covered in swirls after using them. Canceling plan! Be careful with this place. It will damage your paint. read more