If you're like me, and tend to lose glasses, or destroy them, this is the place. Good quality,…read morecheap, and professional staff.

Very helpful and articulate when making a sale! Great service and I would come back for sure…read more Drives a hard bargain but nothing you can't say no to!

This is the only place I will buy sunglasses, and I would consider sunglasses to be nearly a hobby…read morefor me. They went completely out of their way to honor a damage policy on sunglasses that I didn't even know I qualified for. This lady runs the shop, and before I was even a customer here I told her I had damaged sunglasses, and she said if I brought them in she would see if she could fix them- that was before any "we have new sunglasses right here" kind of vibe. They will match prices on Amazon. They are there for you. It's one of the few places where buying in person beats buying online. Thanks, people at SH.

If you order from here expect at least a week delay... or more. Gift that was late and I was…read morepromised I 3-5 days shipping. Came two weeks later

I had an amazing experience with Lynn, Sal & Sid. They are all great and willing to help assist…read morewith any issues you may have in a timely manner. I had a couple issues with my lenses and it was taken care of with expertise. Thank you all and I will be back.

The whole team was very helpful and informative. Very happy with the outcome of my glasse.read more

The worst customer service. Went in to return an unworn pair of sunglasses purchased at another…read moreSunglasss Hut. The women that helped us "claimed" the glasses were scratched. When I asked to see the scratches, I used her cloth and softly wiped them clean and saw no scratches and neither did her other associate. The women insisted there was a scratch and there was nothing. She was rude, unprofessional and mean. I am sure she gets some monetary deduction and just wouldn't help. My last visit to that store!!!

Amanda was great and relaying all valuable information as to the glasses very important…read moreGreat customer service Couldn't have asked for a better representative

Great quick customer service I ordered some lenses as soon as they arrived they contacted me…read moreinstalled them and I was out the door

Worst customer service, and rude staff . Bought Metas as gift, wife didn't want…read more Never opened, or used. They said we used them and wouldn't provide a return. crooks! IF (??) there was indeed anything wrong with glasses, that's how we purchased. So frustrating.

Very knowledgeable about his craft. He has a very good selection of frames. Highly recommend…read more Can't say enough...not your average frames.

Please read all the one star reviews…read more The owners have wasted ALL of our time more than once. Its a 45-60 min ordeal for me to drive there. It seems it happens to others too. GO SOMEWHERE ELSE OR YOU'LL BE SORRY. I TOLD YA SO.

I've been to this location a few times before and have had great experiences, but today was an…read moreexceptional one! I came in and was immediately greeted by Samantha. I was just browsing for a new pair because my current sunglasses were getting loose and I needed to find frames that fit my thin and low nose bridge better. I found some frames I liked and Samantha let me try them on in all the colors they offered. After I decided on the colors, I was pleased to find out they were having a buy one get one free sale which I think they had last time I came in. I chose brown and black. When we got to the register we got to talking about my current sunglasses, also from Quay, and Samantha let me know they offer free adjustments for Quay sunglasses if you bring them in! She took one look at how they sat on my face and went to the back to adjust them; in no time she came back out and had me try them back on. She adjusted the sides and the nose pads, and to my surprise, she adjusted the nose pads the complete opposite way than I thought I needed and they fit me SO much better! My mind was blown realizing I didn't exactly need new sunglasses, I just needed them adjusted to fit my face correctly! I did need a new style though so I'm happy I found not one, but two colors in a new style. I also ended up purchasing the cute little black and gold zip up sunglasses case that I could potentially use as a wristlet wallet if I really wanted to. So two pairs of sunglasses, a new case that has multiple uses, AND I my current sunglasses fixed to perfection? Yeah, I ABSOLUTELY got my money's worth here! THANK YOU SAMANTHA! You are a life saver. I was so so so happy with my experience at Quay today :)

Came here over this past weekend to get some help repairing my glasses that got bent after I…read moreaccidentally sat on them. One of the representatives, Wendy, was incredibly helpful, as she took it upon herself to bring them to the back and reshape them back to normal. She was very attentive, going back and forth a few times to do adjustments to make sure it fit to my liking. She also offered to replace the nose pads and do a deep cleaning of the lens and frame since there was a bit of oxidization and wear/tear. She helped save my glasses and they definitely feel like new now - I cannot express how thankful I am for such good customer service and is a reason why I appreciate QUAY as a brand ever since I got my glasses from them a few years back.

Watch Gallery in Sun Valley Mall is the place to go for a battery replacement and watch band…read morereplacement. I been coming to Watch Gallery ever since they had their business in Hilltop Mall in Richmond. When they relocated at Sun Valley Mall in Pleasant Hill I been going to them for watch battery replacement and watch band replacement. Mike has been helping me up with my watches since 1998. From dark hair to grey hair he has given me great customer service. If you need to get a new battery or a watch band replace Watch Galley is the place to get them done at.

I needed a replacement band for an inexpensive Casio wrist watch. Owner dropped what he was doing…read moreand made me his most important customer. He found a replacement band, polished the scratches out of the crystal and charged me a minimal amount. Great service

Always a great experience, everyone here is super friendly and helpful!…read more Would recommend if you live nearby and looking for a reliable optometrist.

Got new glasses. Already had the prescription. Nice friendly customer service. Place is close to…read morehome so that's a bonus.

They have so many choices starting from about $125 to several hundred dollars to choose from. I am…read moreobsessing about buying the perfect pair of sunglasses. Nothing jumped out and said buy me, buy me. I guess I will have to come back and look again.

DO NOT SHOP AT THIS STORE! This is the store on the lower level near JC Penny. I bought a pair of…read moreexpensive sunglasses and asked about the return policy as I wanted to try them out to see how they fit. I should have walked out of the store as the girl who was there on 5/29 at 3:00 PM acted like she was doing me the biggest favor by helping me find the right fit. Her attitude was awful! I tried them in my car for one week. When they were not on my face, they went right back into their box. I never once took them out of the car. After one week, I decided to return them as they gave me a headache. In the store, the same exact girl took the glasses, went off the the side and held them up to the light. Then she got the other employee, who was also horribly rude, to hold them up to the light. Then she took them into the back of the store. This went on for over 5 minutes. She finally returned, handed them back to me and said they were damaged and could not be returned. I asked her where they were damaged. She pointed to the corner of the lens and across the other one and said there were scratches. I held them up and said there were no scratches. They were in pristine condition. She said there were definitely scratches and again I said there was nothing there no matter how I looked at them. She shrugged and said she would not take them back. She offered a 50% discount on another pair. So, I would have already paid for the pair I had plus would have to pay for half of another pair. I left very angry and called Customer Service. They said this did not comply with their policy, called the store and even they were told by the same rude girl that the glasses could not be returned. Then I had to fill out an online form, with a generic response the next day saying they would contact me. I decided to try to return them to the Walnut Creek store. I was greeted by Gary at this store, and he was so nice and accommodating, and he returned these glasses with no problem and no attitude. So if you live in Contra Costa County, avoid the Sun Valley store at all cost and shop at the Walnut Creek store, where you will be treated decently. The girls at the Sun Valley store need to be fired!!!!