Excellent! They were professional, courteous, took time to hear my complaint fully. I brought the car in because the a/c had been acting weird the previous day. On my way to the shop, the a/c acted normal, and it did not malfunction while in the shop. Rather than push unnecessary repairs/parts on me, they educated regarding potential issues and what to look for. I feel they were fair and honest, and would recommend this shop to anyone! Ok had to edit this and say lesson learned the hard way. My joy at not being duped quickly faded. The a/c continued to malfunction and then stopped working all together. Brought the car back and was assured that several key components were shot and was quoted $1500 to fix. At the recommendation of a friend I chose to bring to an honest/different mechanic who fixed it for $350 on first visit. The a/c has been working fine ever since. Sun Devil is either deceptive or incompetent. read more

Stopped in without an appointment last Thursday. I needed an oil change. They fit me right in & it was done in an hour. Staff was great and recommended a few things that I will address in the future. Also, free wifi & if you check in on Yelp you save $5. I will be back since this place is walking distance from my home. read more

I have been using these guys for 8 years now. They do a great job and have been up front with costs and quotes. They have given second opinions that told me to hold off on work that the dealer said needed to be done urgently. All repairs have held up and have had no issues. They are a little pricier that others, but have had no problems with the 4 cars I have had serviced here. read more

Today I had a very small window of time between the busy pace of life we have. I called Montgomery to see if an oil change was possible, to my surprise he was out sick (he works so hard), BUT he STILL went the extra mile to call Jeremy and let him know I would be calling. When I called Jeremy I told him I understand if they are swamped and cannot get me in today, well he insisted I come in to mark THIS errand off my to do list! Arrived, greeted by sweet Erik who was ready to help, and my car was off and serviced. My time and car was valued. Thank you men for your continued customer service and professionalism. You KNOW I'll be back! read more

I have been using Sun Devil Auto since I moved to the Valley 10 years ago. I prefer local service shops to the dealer because I feel that I usually get a more honest opinion and am usually not over sold or offered things that I do not need....so I thought! I recently had an oil change done at this Sun Devil and asked the service writer to have the tech look at the brakes since I had Sun Devil's "brakes for life" done on the front and rear of my vehicle. Knowing that if there was a problem with the pads that were installed, it would not bring any revenue in, the service writer informed me that both my front and rear brake rotors had worn below the minimum tolerance and needed to be replaced to the tune of $800 for the "premium" rotors. the information did not seem to add up to me so I decided to measure them on my own at home. Guess what I found, that the service writer lied to me and that the rotors were well above the minimum tolerance. I will NEVER go back to this Sun Devil Auto Again! Check out the one on Val Vista in Gilbert instead. I have used that one for 3+ years with wonderful service. They even replace a vacuum hose for me and didn't charge me any labor, only for the hose itself. That is the honesty I expect from Sun Devil Auto. You won't find it at this Chandler Location! read more

I have never given one bad review to yelp I don't know if all the locations are bad or just this particular one when I went to pick up my car that wasn't even started on there was a line of people complaining about the repairs done on their car I felt that the service advisor at no idea what he was talking about or just didn't care my advice stay away read more

I've purchased two car batteries from Sun Devil Auto since 2013. Each time mine has gone dead I've been able to get it replaced for free since Sun Devil gave me a 5 year warranty on it. Today, I got my 2nd battery replaced and Danny and his staff (from the 895 E. Chandler Blvd. location) showed great customer service and got my battery replaced in under 10 minutes. This was very convenient for me! read more

I've taken my car here several times, and the service has always been great! Pricing is fair, and if you need something in a pinch, they can generally see you on the same day. They will also give you a ride home or to work if it's going to be a long wait, which is super convenient - no waiting around! Definitely recommended. read more

We started taking our cars here a few years ago, and now don't take them anywhere else! They do a great job fixing whatever we need in a timely manner, they are refreshingly honest, and provide great customer service. I highly recommend them! read more

Was a little hesitant after reading some of these reviews to get my oil changed here, but glad I took the chance! Cheap and quick oil change and they don't pressure you with any upsells. Highly recommend, I'll be coming back in 3000 miles! read more

First time visiting this Sun Devil location and my experience was awesome! The store manager Jeremy was extremely helpful! He didn't try to oversell me but educate me on the needs for my car and even hell prioritize those needs since I couldn't fix it all at once. He offered different payment plans and suggestions. Great place and people and I highly recommend it- very honest and no hidden agendas! read more

Very friendly and helpful staff definitely recommend going here! Throughly went through cost and repair services that needed to be done on my car read more

I had an issue here the other day due to the manager not being in. I usually deal with the manager Jeremy as he has always been the best advocate for my family and I. Upon notifying Jeremy of the issue I had in his absence he went above and beyond to take care of me and smooth the situation over. I'm surprised my mind was changed so easily from being extremely disappointed to very fulfilled and heard. Thank you Jeremy for always being there and assuring me my concerns will never go unnoticed. read more

An amazing manager and hardworking crew. They have take care of my family and I for the past 10 years. We appreciate their work and care for the community they work in. read more

I took my car here two times, one for fixing the alternator and the other for replacing the bumper. Both times I have received superb service. The staffs were extremely friendly and helpful. On my first visit, they had my car fixed in less than 2 hours. Great price with no run around. On the second visit, Jeremy offered to fix my bumper/headlights/fender for only $470 while other body shops in the area quoted me more than $900 to fix only the bumper of my $1500-worth used car. Overall, awesome, honest, friendly place! read more

ALWAYS EXCELLENT SERVICE - I have been bringing my car here for a few years and have had nothing but excellent service! Jeremy, Gabrielle and the staff are all amazing. They do a great job and are always very honest and fair. Recently in the middle of my Saturday, my car died in the middle of the road. I was alone - I called Jeremy first to see if I could have my car towed there - he said yes of course. Then I called my insurance company for roadside assistance. These guys are always available and willing to help! Thank you Jeremy, Gabrielle and staff for all you have done. I'll continue to use you for auto repair and oil changes with my new car. Thank you! read more

This is the best place to take your car for repairs. The manager,Jeremy Wingerter, has always been excellent and professional. I not only trust my personal vehicles to this particular Sun Devil Auto location, but I ALWAYS have my business vehicles repaired there as well. The customer service is excellent, the service men are always knowledgeable and happliy answer any questions BEFORE they talk about service charges or repair work. I have reccommended this particular location to several of my friends, family, and business associates, and there has NEVER been a complaint. In fact, everyone remarks about how great of a service they recieved and thanked me for reffering them.I HIGHLY reccommend them, and will continue giving all my professional and personal car needs business to them. Thanks for all the great service, Jeremy and staff, at Sun Devil Auto! read more

While other shops had wait times, they took my vehicle right away and gave me some great deals. Yay!

I have always hated having to take my vehicle into the shop. Usually I deal with dirty shops and rude staff who only want to sell me things I don't need or want. THIS place is great. I had the friendliest service, very thorough, and the work was done within the time frame that they said it would be done. Surprisingly, they even offered to take me home instead of waiting for my vehicle! I am very happy with this shop and I have to say that Jeremy and Danny are huge assets to this company. They took the fear out of bringing my car into the shop. read more

I've had regular maintenance and significant repairs done on two vehicles here. Jeremy and his team have always done a great job for us, have been honest and straightforward about the work being done and the cost. Always a pleasure to do business with them! read more

Amazing service and extra knowledgeable service techs! Just purchased tires, got an oil change and serviced my A/C for both of our cars! Thank you Sun Devil Auto in Chandler! read more

Ok so first let me start by saying these guys under sell and over deliver which is not known in the mechanic world. Second I used a coupon for oil change and tire rotation that brought total up to 22$. They didn't up charge for lower weight oil like other guys do and they will give up to 6 quarts. No one else does that. Coming back here every time now. Thanks guy. read more

I love Sun Devil Auto! They are quick , professional & fair priced. Anytime I bring my car in - they do not disappoint. They fixed my car AC quickly just in time for the heat - even when they had to order the right part & wait for it to arrive. Very friendly staff ! Will definitely continue using them for all my vehicle needs! read more

UPDATED I came into Sun Devil Auto for an oil change. I was informed that they recommended new rear brakes as mine were currently dangerously thin. I asked how many miles they thought they had left on their life. They quoted me 1800-2000 miles. 1500 miles later I returned to Sun Devil Auto and stated I was there for the new rear brakes they recommended. A little later they told me that their mechanic had been completely wrong and that my vehicle does not need new rear brakes at all. However, I was then informed that I needed new shocks and struts for my vehicle and this would cost an estimate of $1100. To my everlasting shame I agreed to this. Approximately 10 minutes later I came to my senses. Why am I letting an auto repair shop conduct $1100 worth of maintenance on a vehicle they're not even sure does or does not need new rear brakes without so much as a second opinion? I called and canceled the maintenance. Upon returning to pick up my car I was told I would be charged book rate for the labor. You got that right, for 10 minutes of canceled maintenance I was charged as if they had completed the initial labor ($269.80). I just brought my vehicle to Leksfixit in Tempe who confirmed I do not need new shocks nor new struts. Now the question is did Sun Devil Auto's mechanics commit fraud by recommending unnecessary maintenance or are they simply that incompetent? At this point the only thing I'm sure about is that you should not trust them. Additionally, despite the reply of Sun Devil Auto Customer Service to this review I have not received any contact from a Sun Devil representative. When looking for vehicle maintenance ask yourself this: Do I really want to go to a shop that can't tell if rear brakes do or do not need replacing? Do I really want to go to a shop that will charge book rate for 10 minutes of canceled maintenance? Do I really want to go to a shop that recommends a $1100 repair that is directly contradicted by another mechanic? read more

Can I give a Place no Stars , because that is what this place deserves, they suck NEVER NEVER NEVER go here. I got my A/C fixed and paid 1300 to replace my entire A/C components on my truck in july 2008. In less than a year later, It's broke again (April 2009). They said it was a valve that went out which they replaced. So, they replace that for free. Now, less than a year later again after April 2009 that it's broke in March 2010. It does not work again. In less than 2 year period, my ac on my truck has broke twice since I got it all replaced. They want to charge me to get it fixed now that the 12 month warranty is over. To top it off they retro fitted my High pressure line with the wrong valve and told me they could not fix that and admitted to putting the wrong valve on it. So, I could not fill is up with Freon to see where it is leaking. I had to buy 60 dollars with of part at auto zone to fix it. It's ridiculous that I paid for my A/C on my truck to be replaced and it breaks every year. This is about the Sun Devil Auto on Chandler Blvd, Cross Streets Chandler and McQueen but from what I have read on the internet they all SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I regret few things in my life more than my extremely stupid decision to take my vehicle to Sun Devil for a transmission rebuild. They quoted me almost $3,000 with a "$150 coupon applied" (what a joke). I elected to settle up to get my car released to a more honest repair facility, and to add insult to injury, Sun Devil charged me FOUR HUNDRED FIFTY DOLLARS to release my vehicle. They also took several hours to "clean everything off" before putting the parts in a box, forcing the successor mechanic's tow truck to have to leave and come back later, further delaying my repairs when it took several business days just to get an outrageous quote from Sun Devil. The successor facility is providing a 2 year warranty and repaired my vehicle in less than 1.5 days for about EIGHT HUNDRED DOLLARS less than Sun Devil quoted me. I am sick about the $450 I did not have to spend that I paid Sun Devil to do nothing but deprive me of my vehicle for several days and disrespect my business with an outlandish quote. Save yourself the heart ache and do not give Sun Devil Auto your business. read more

I've been a customer of this particular Sun Devil Auto for probably 7-8 years. They have worked on all my vehicles at one time and have never felt mislead or mistreated. Manager Jeremy has always gone out of his way to accommodate me with my car repairs needs. Now in these days of high cost of living and maintaining our budgets auto repairs can really cause havoc on it. Now this is where I really appreciate Jeremy. He is a person that will take the time to discuss what repairs are needed and doing what necessary within his power to help his clients. Now if you feel you have additional questions or concerns about needed repairs or completed, Jeremy will take what ever actions is needed to ensure the work is completed correctly and to your satisfaction. Jeremy and his staff are truly where I put my trust for all my auto needs. Speaking of staff, Matt is back at this location and just like Jeremy he is truly an asset to Sun Devil Auto, just wondering why he doesn't have his own shop. I've known him as long as I've been a customer of Sun Devil. So if you have a need give Jeremy a call, several family and friends have and we will continue to do so! read more

This place is a rip off. They looked at my car, and charged me $115 just for doing just that. They did not warn me that I would be charged anything up front, otherwise I would have gone elsewhere. In addition, when I was confused as to why I was being charged, the manager was very rude and spoke to me in a demeaning manner. Do not bring your car here, all they care about is money and they treat their customers with disrespect. read more

Long time customer, 10 yrs plus! Jeremy and Matt are awesome! They always take care of me, and Saturday hours are great for my schedule!

They are thieves .....just common everyday con artist and I do not even think there is a mechanic among them ... I bought my car to them when it stalled out, they told me it was the computer, so they fixed that and a few other problems, front axle leaking, fuel pump, belts etc, etc, etc, 4 months later my car starts stalling out everywhere we go, bring it back to them, they tell me some story and say it is the battery and the belts and that they fixed it, week later same thing ...car starts to stall out..bring it back to them and again they charge us for work and tell us some song and dance and that they fixed it, a few weeks later same ole same ole car start stalling out again they fixed nothing, but they sure did find reasons to charge us for work that did not need to be done ...long story short after a year of bringing it to sundevil in chandler on chandler blvd we were still having the same issue, so I finally bought it to brake masters. they tell me in 2 hours it was the computer that was faulty, lol sundevil had my car 6 times in a year and never fixed the problem, but charged us for work every single time, yet it was the very same computer they fixed in the first place that was creating the problem ...ohh yeah and the front axle leak was never fixed right actually everything they did that they charged me for was useless ...everything they did needed to be fixed again they are useless and I wasted my money and my time with these thieves, ohh and I have every single receipt to prove all of this ....they charged us for batteries , for fixing the fuel pump connection , belts, axle leaks , I have receipts here for $300.00 ,$ 434.80 , $299.19, $100.00, $713.19, $1,061.76 and $661.76 and brake masters had to fix everything they claimed to fix so was charged again to fix everything they(sun-devil) claim they fixed. read more

Good customer service. I did not feel pressured to buy this or that. I'll be a returning customer.

Took my truck in for a EASY oil change and left with a grease monkey leaving prints all over my "oh sh*t" bar and steering wheel, then the following day my oil sensor decides to take a crap. I call in to see why and what weight oil they used to make sure it was to specs and asked if they could look at why it went out , they told me it be 100 dollars just to test the oil pump passed on that, took it home changed out the sensor myself. Got it up and running, as I was doing this I noticed the oil filter was leaking all over the under body of my truck!(which I did not take it in this way) Waited it out for the weekend changed the filter and oil myself to make sure maybe it was a bad seal on the cheap filter .. Nope leak still at the male piece of the filter end... Possible over tightened issue on there part? Not sure but now I gotta deal with this drip .. I guess that's what I get for paying for a 18$ oil change from a kid, And being lazy and not doing it myself. read more

Great customer service (NOT!!!). Thanks for turning my wife away when she stopped in and asked to check her tires as she was leaving on a road trip. Amazing that "everyone was at lunch" and she needed to come back in 45-minutes. I find it interesting that the manager who sent her away wasn't capable to check the tires himself. Oh yeah, she has a broken arm so thanks for having a little compassion too. I'd like to say thanks to Tire Pro's just around the corner; the help was fast and friendly. They also found a bad tire and was able to sell her one and get her out the door in less then 20-minutes. Thanks for nothing Sun Devil Auto. read more

I will never recommend this place or go there again. They were untruthful about rotating the tires and the quality of the tires. Jeremy was unprofessional and provided poor customer service. read more

Location opens at 7am doors weren't opened until 7:15 which made me late for work. Received call mid afternoon oil change was completed and that an alignment was needed to which I responded thank you I will have to schedule the alignment for another time. Response I received was well our guy already has it up and will be finished up with the alignment in 15 min. I explained I would not be paying for an alignment today and was not interested in having service completed today. I never received any call asking for my approval to start an alignment just requested that they checked on it though it was driving fine because some new tires were placed so I knew I needed it checked. I arrive to the location and my keys could not be found turns out they were sitting in my car parked in the rear of the lot with all of my windows left down. When I drove my car the first mile I immediately noticed the alignment was completely off and pulled horribly and once on the freeway it just got even worse. So an alignment was clearly started and is completely messed up since they probably stopped immediately when they didn't have approval. To be clear I did not feel any pulling at all before bringing it in not even when I had hit a bump in the road which I explained but requested for the alignment to be double checked since I just had new tires placed. Now it feels almost dangerous to be on the road anything over 45mph where I was just going 80 on the freeway to get to location! Also showed notes that my strut was seeping but they were replaced last year. Notes on my account were not updated and you can't even tell what the actual recommendations are. Worst experience will never return to this location. read more

I took my nissan rougue for a humming noise and they said it was the transmission. I bit the bullet and had them rebuild it. They also recommended that the axle needed to be replaced and they would do it at no labor cost since they were doing the transmission. I recieved my car back but now it's making a clacking noise at around 20 miles per hr. So I took it back and they said it's my transfer case and it will be another 2000.00. I took it to Christian Automotive and they said the axle was never replaced and recommended I take it back to Sun Devil to actually replace the axle. Though Jeremy actually admitted that they messed up....which I had full report and pictures from Christian's Auto...notified his district manager and the tech was suspended. They said they replaced it this time but it's still making a clacking noise and state its still my transfer case. Hard to say if its something they did at this point. Going to be taking it back to Christian Automotive to review the axle and clacking noise and will update then. What I am concerned about was that if I did not get a second opinion I would have never known the axle was never replaced. I definitely feel I should be given a gift card for free oil changes at any sun devil or monetary compensation for time loss at work, the hassle of almost being completely ripped off. I do highly recommend that sun devil auto have a check and balance system with a sign off to avoid future issues. They have been good in the past but the entire expensive experience leaves me uneasy and still not over. read more

I have owned many cars and tried many different places for oil changes. This is the only place that is consistently fast and fairly priced, and they've never tried to talk me into getting unnecessary work done on my car. I won't go anywhere else. read more

I really trust Jeremy and his crew at Chandler Sun Devil Auto. I would recommend anyone bring their vehicles in.

I have nothing but nice things to say about this location, especially Jeremy. It's nice to have a place to go to get your car repaired knowing they are being honest and your are treated with respect. I would highly recommend this location! read more

We always have a great experience here. The service is exceptional. They are very attentive, thorough, knowledgeable and honest. Quality work for great prices. It gives us peace of mind to know our vehicles are being taken care of by people we trust. Thank you Montgomery and the Sun Devil staff! read more