I am updating my review. I had one tech come out who broke a couple of pieces of glass trying to replace after a golf ball broke one. After that I couldn't open my window. They replaced balances and did warranty work and windows work better than ever. (Single pane and large in stucco home). Thanks to Bob ! read more

Excellent service and communication. Professional job replacing residential glass in a difficult to access location.

These guys are great as usual. Great service great work if you need a shower, stone or shower glass, I would recommend highly.

The employees of this company are courteous, knowledgeable, efficient, and proficient. From the windshield of my vehicle to the two, large windows I had replaced in the house. The quote was quick and the replacement done well and in a reasonable period of time. read more

There should be a zero star option. Unlike me, make sure you READ all the fake 5 star reviews before using this company. Many have no image, 1-2 reviews, some from out of state, and low activity. After four visits to my house because of mistakes, mistakenly charging my card twice two days before Christmas and denying giving me a discount for all my wasted time and trouble, Reliable is not the name they should use for this company. Buyer beware. read more

I was looking for someplace to put a new wine glass on a metal base and they made it happen. I have fixed several now. And the price is very reasonable. read more

I had a huge crack in my windshield that I needed fixed. One company gave me a lowball amount which seemed like a bait and switch since I already knew I needed the entire windshield needed to be replaced and not repaired. I made a few other calls to a few places and their prices were a little higher . Also , Reliable was the only company that seemed to fit my schedule. They have mobile service but I needed to get to the shop since it's difficult to let guests in at my job. I really liked how the place was about 7 mins away from my house. I was quoted a 2 hour time of completion but my windshield was replaced in 30 minutes!!!! You can't even tell it's been replaced. I also felt as ease with their warranty terms. I pictured a boring waiting but the location that I went to had TV and offered water. The waiting room was clean as well. read more

One of my double paned windows at my home was broken via a storm in July of 2022. The next day I called Reliable Glass, days later one of their techs came to my home for an assessment. The tech was professional, very knowledgeable & explained the process. Within two weeks the glass was replaced & we are happy. Btw, I did get two other quotes & Reliable Glass was the most cost effective. This was a very professional transaction & I highly recommend them. read more

Reliable Glass - Broken window at my residence. - Glass & Mirrors Near Me - Chandler, Arizona

Through State Farm I chose Reliable to replace my windshield. I had a rock chip about the size of a nickel. They called me after my State Farm inquiry and setup an appointment as well as went over the details like time ranges for when they expect to be at my house that was actively kept up to date through text messages. I opted for their mobile service and they changed it out in my driveway with me just needing to unlock the doors. Feeling guilty because of how hot it was they managed to get everything done in about 30 minutes anyway. At the end they handed me a card with instructions and they were on their way. The experience from start to finish was very streamlined and not difficult at all. I wouldn't hesitate to use them again or recommend them, they were great read more

The guys were here on time. The job they thought would be easy ended up not. They stayed and worked it out until my shower door was straightened. Unfortunately, my whole house is crooked due to shoddy construction. The whole repair was under warranty so I didn't pay a thing. Reliable Glass is my only glass resource. Thank you!! read more

Beware of this Deceptive cheat business. I got 3 quotes for replacing one of my window panes. The quote from Reliable Windows was the highest for exactly same job by 40% as compared to other two companies. (State 48 glass & Sunny State glass). This cheat company Reliable is extremely UnReliable. They were the only ones to charge $45 fee for visiting and issuing a quote. My $45 was wasted as I paid them this fee but did not go ahead with them as their quote was $1050 for exactly same job, as compared to other two quotes of $600 and $700 from other two companies mentioned above. read more

Was 5 stars service. Just got off the phone with them. Terrible Safelight bought them out. Don't honor the chip repair warranty now. After getting screwed by Safelite before. They got me again!! UPDATE: I did call, they said they do not honor it UPDATE to the UPDATE= total S show, called multiple times, can't get thru to anyone, the automated service keeps telling me goodbye, and hanging up. Thanks for helping safelight f me again! read more

This review is for Angela. She went above and beyond in her customer service for us. We have worked with RG for a few jobs and she has always been quick to respond and even did things out of necessity for a job they couldn't do just to help me. I would highly recommend this business. read more

Quality of work at a fair value based on my direct experience is best in class. They were timely, detail oriented and the results of the work was outstanding! read more

The initial purchase and install was fantastic but when it came to honoring their warranty they refused but offered to send me a new window.

There is not much to it. I don't have glass insurance. My windshield got a crack which turned into a whole windshield crack from top to bottom so it needed to be replaced. Called Reliable and got a quote and made an appointment. They came on time and changed the window. I was charged ~$450 which I have no idea is high or low. read more

Quick phone quote went from $750 to $1250 a few days later when trying to confirm (still by phone), even though none of the specifications changed read more

I am so happy with the results of my glass/window project. I had nine tall, narrow windows from 1966 and that needed to be modernized. The Reliable team was so helpful in walking me through the process. The new glass in the windows look beautiful, while maintaining the original design aesthetic. Angela in the office was super help with walking me through the contract details. She was so patient with all my questions. Cory, Josh & Dwight (the install team), were super efficient AND CLEAN! They were great with my dogs and very respectful of the property. I could not have asked for a better experience working with a glass company! read more

Reliable Glass did a great job repairing my windows. Art and Dwight were very professional and showed up on time and offered solid advice on how to keep the windows operating smoothly. read more

Five star service. Very responsive and on time. Everything you want in a "Reliable" company. Had a very large window replaced. Everyone I worked with was professional and friendly. I hope I never need them again, but have their number just in case. Nice job. Thank you. read more

Thanks Reliable for the work and standing behind any issues. Windows look good and one step closer to listing the house with peace of mind for perspective next owners! read more

Ford Expedition 2006 on my left side vent wing glas. You guys asking 460$. Ford Expedition 2006 on my left side vent wing glas. I have this small Vent glass asking for install read more

Had a chip repair under warranty from these guys - their chip repair warranty is within a year of your glass replacement. Wesley came out on time, was very professional and got the job done. While the chip didn't completely disappear, it was half as bad as it initially was and hopefully this keeps it from splitting as the weather heats up in the valley. Was a hassle free experience. read more

Outstanding service today from my reliable auto glass technician, John. Was on time professional courteous and overall did an outstanding job! I have used reliable glass through my insurance several times and the service has always been great! read more

I just had my front windshield replaced at one of your shop location on North Central Ave. Your technician was courteous with excellent customer service skills. I can't be sure but the business card provided has Joey Loisel on it. Your telephone agent named Andres was also exceptional by all means. However, my problem was not inspecting the quality of the parts provided before leaving. I was in such a hurry to leave, I completely forgot to look things over before paying for the job. Upon further inspection, the driver side rubber seal was curled over. A manufacturer's defect that I should have seen and resolved with the technician before leaving. Anyways, I applied some black silicone as a permanent fix to this problem. Other then that, the overall experience was good. read more

Reliable Glass - Windshield Seal - Glass & Mirrors Near Me - Chandler, Arizona

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Had a windshield that needed to be replaced and they were able to do it while I waited. ONly took about 30min. A week later while at work, a rock popped up and chipped my new windshield. I called them the moment I saw it. The next day they sent someone out to repair it. Great service! read more

Cory did a fantastic job. Fast,friendly,professional. Very satisfied with this company and would recommend to others. Thanks!

We have 1997 Lincoln Town car that someone broke the back valance window. Due to a weird situation we had to order a replacement off eBay and Reliable Glass put it in for us. They did a great job. I highly recommend them. read more

I got my car windshield repaired last September, and there's already a crack in the windshield. Called their phone number and inquired about the one year warranty. The lady then proceeds to tell me that "Because it's been almost a year, it most likely isn't the result of workmanship and/or stress defect. A rock most likely hit the windshield where the seal was, and you did not hear it. Therefore we are unable to honor the warranty!" Like what? I didn't know I was talking to a fortune teller. I asked what my options were, and she said to call my insurance company. That's it, no further help. I get that the department was bought out, but you could tell that she was obviously trying to get toss the issue out of her hands. I can't speak for their other departments, but DO NOT come here for anything related to auto glass. Offers warranty, does not honor it. Customer service has turned into trash. I wouldn't be surprised if the rest of the company turns for the worst. read more

Found this place from a recommendation in my neighborhood. Very professional and thorough. Transparent on the pricing and on time for the appt. will be using them again when I need glass services. Thanks! read more

The technician was thorough and fixed everything I requested. He was also very professional and answered all my questions

The customer service is solid. The lady who answered my calls to schedule the appointment was good and able to lock me into a 4 hour window on a Friday. I called back the day of because I had things to do and was hoping I could get an accurate time frame or if I could be last up. She said she would look into it and placed me on a brief hold, when she got back on the phone she was able to get it down to a 2 hour window, 3-5 PM. Jose Leyba contacted me at about 4:25 letting me know he was on his way and about 20 minutes away. Pulled in around 4:45 and walked through things around the window for liability reasons which I was more than good with. Cool guy that was willing to answer any questions if needed. There were minor scratches on the window after installation that you can see in the image uploaded. Aside from that the only thing I would like to see is an updated timeframe so that consumers don't have to wait around for 2-4 hours, wondering when the installer is coming. I understand this might not be feasible or may have the potential to be deconstructive and cause more harm than good. Just a thought and suggestion to benefit consumers and consider their time moving forward. read more

Reliable Glass - Glass & Mirrors Near Me - Chandler, Arizona

My second window with reliable glass (This cars are unique vehicle that needed special gloss) and again the tech showed up on time was polite and friendly did a great job on my car and a special shout out to the women in the office that take down all the information are extremely knowledgeable about the cars and the glass as well as setting things up so that I don't have anything to worry about. These staff are brand advocates for For the owner of this company and I want to thank you again your name says it all #reliable glass read more

Arrived when they said, handled the job, technician ‍ was polite, appreciate the quality work. I will use again.

This was literally the best experience I've had with getting my windshield replaced. So seamless, friendly staff, they even make the call to the insurance company for you which is great. JJ was AMAZING also. He arrived early, was so friendly, and had some extra work to do based on the shotty job the previous company I used did which he handled beautifully. Will absolutely be using them going forward, and will be requesting JJ! read more

Highly recommend this for mobile windshield replacement. Gentleman called me 10 minutes before and even though I was 15 minutes away running an errand it didn't bother him at all. He was also very informative on how long tell I could drive as well as wash the car. First of which was an hour and second he recommended 48 hours though they do say you can in 24. He was probably done in under 20 minutes then gave me a quick call to come down and sign off that the job was complete. A+ service and quality! read more

Reliable Glass - Glass & Mirrors Near Me - Chandler, Arizona

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Outstanding experience all around. They returned my request for an estimate quickly, they were professional and responsive, and their price was fair. They showed up early for my mobile appointment and the technician was friendly, hard working and diligent. His work was professional and he replaced my broken side quarter panel on my Toyota Sequoia efficiently and neatly. He was wearing a mask, respectful of COVID issues and very kind. He was a pleasure to work with as was Reliable Glass. Strongly recommend - great five star service. read more

Window was damaged. Reliable glass was prompt and on time. They communicated throughout the process and respected my vehicle. I did have an issue where my alarm sensor came off from the new glass leaving it dangling. One call to them, they came out and serviced it no questions asked. No extra fees. No fighting them or the insurance. Way better than other glass places. Plus they used OEM products. Looks straight factory. read more

Great service. The quality of work was over the top. I hope not to need their window repair service again but will not hesitate if needed. I highly recommend Reliable Glass Arizona. read more

06/01/2023 I called Reliable Glass to get a quote for a double pane window with a broken seal. Angie scheduled a tech who took the measurements and I received a quote the same day. The glass was installed the following week, very fast and a excellent job. I would use Reliable Glass again because they respond fast and have experienced professional technicians. Problem solved. Mark, Scottsdale, AZ read more