I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Originally this company, Matthew is the owner, was very communicative and responsive. We sent…read morephotos of the work to be done. He told us he could be at our home over the weekend. I needed a day/time pinned down so I asked for more specifics. We settled on the day and time. When the day arrived he wrote early saying he had car trouble and other work to do and had to cancel. He said he would follow up with us the following week . The week goes by and no contact. This is not a good way to conduct business. By then I decided to contact another contractor who was available and interested. The work has been completed by another contractor.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

WARNING: The money you spend here does NOT match the quality of work or the level of customer…read moreservice you receive. The attached pictures of the work and our text interactions are all the proof that's really needed. Our windows were installed by this company in 2022. Make sure you thoroughly inspect and evaluate your windows well before the 2-year mark! Once two years pass, it becomes extremely difficult to file a formal complaint or claim warranty support, which leaves you completely on the hook for their mistakes. Writing this review so that we can help someone. Just like many other reviews, we were initially very happy with the window installation at first. However, here we are 4 years later dealing with active leaks that have caused interior drywall and patio damage. We had an independent inspector evaluate the windows, and they confirmed the original caulking job was rushed, improperly sealed, and poorly executed. There was some areas where the caulking wasn't even applied. Please take time to see the pictures. When we reached out regarding the water damage, the unprofessionalism of their team was unbelievable. Instead of taking accountability or offering a real solution, Kris was dismissive, sarcastic and condescending--telling us to "Take a walk, grab a beer. Cool off bro". They also said it was basically our fault for not maintaining the windows by painting the caulking, which we were never informed to do. They tried to smooth things over by offering a complimentary recaulking, but that simply isn't right--a free patch job doesn't fix the drywall damage or make up for a job that should have been done correctly in the first place. We sent them the invoice hoping they would cover any amount of the patio damage resulting from the leaking window, and we still have not heard back. You pay a premium for new windows so you don't have to deal with leaks, home damage, and poor workmanship. To pay that amount of money only to be met with cheap quality and blatant unprofessionalism is completely unacceptable. Please inspect every exterior seal thoroughly as soon as possible.

I had Michael out to replace the wheels on my back patio sliding glass door and to replace a window…read morepane that had cracked glass. I can open my slider now with a finger instead of having to pull on it with both hands to get it to open. It slides so easy. I was extremely pleased with the service and punctuality. They offer an excellent service at a very fair price. I would highly recommend Michael and Sliding Glass Guru to my family, friends and real estate clients.

Michael showed up on time, identified the problem immediately and had the parts on his truck. Our…read morewindow and a door were fixed in no time and everything works like new. Definitely will use their service again.

I had been searching for days at local stores...Ace Hardware, the box stores....anywhere I could…read morethink of, to find plastic glazing bead to no avail. I had almost given up hope when during another internet search I found A-Z Glass. I sent a message asking if they could help me & within a minute, I had a response from Andy. I was amazed at how quickly he got back to me and he was a live person, not an AI bot. He knew exactly what I was looking for and yes, he did have it, & yes he could arrange to meet me so I could pick it up the next day. He was so friendly and patient with all my questions. Thanks for taking time to walk me through the process.

We hit a few hiccups along the way. Which is normal. I believe that it's not about being perfect…read moreit's about making sure that when things go wrong, that the company steps in and makes things right or does their best to make things right. They got the short end of the stick and never once made me feel guilty. Custom glass that took 2 weeks to arrive, shattered on the way to our home (I think a rock hit it) then a park from a manufacturer was not the right size. But they communicated throughout the entire job and really did a great install.

They are awesome! Very responsible and care about the issues you are having. I had another…read moreelectrician flake on me 4 times. The came the exact day and time period that they said they would. Kudos to Marcos and Ashley.

I am updating my review. I had one tech come out who broke a couple of pieces of glass trying to…read morereplace after a golf ball broke one. After that I couldn't open my window. They replaced balances and did warranty work and windows work better than ever. (Single pane and large in stucco home). Thanks to Bob !

MBR Glassworks replaced a broken window at our home. They were personable, professional and did a…read moregreat job. The new window matched the existing ones perfectly and the price was fair after we had received bids for twice the price from other vendors. We highly recommend MBR Glassworks to anyone looking for glass replacement. Thanks for a great job!

Marc is awesome. Shows up when he says he is going to. Great communication. Did a great job, our…read moreshower glass looks amazing! Will use him again.

I asked Mr. Garcia to provide me with a quote for three windows at our Tempe condo after getting…read morewhat appeared to be an excessively high quote from Renewal by A. and I am so glad I gave a small business the opportunity! Mr. Garcia's quote was a fraction of the one I'd previously received. The windows would be just as nice and of similar quality, i.e. dual pane/LoE. Every supplier and material is delayed, especially the big ones, so I knew I would need to be patient. Again, it was worth giving Garcia's a shot. They were communicative and courteous every step of the way. The day of install they were efficient and cleaned up like they hadn't been there , except for my beautiful, new energy efficient windows!

A group of teens had gone around the neighborhood throwing rocks through windows and they got my…read morehouse. Garcia's to the rescue! They came out for a same day estimate and my window was repaired within a week. They beat everyone else on pricing and wait times for repair. I'm delighted to have the window fixed and with the service from Garcia's! Big thanks to Mark!!

Louis, owner, was very responsive and reasonable. He happened to be working in the same area so he…read morenot only stopped by but actually got the job done. Ge is very knowledgeable and did a great job! I will be referring his business to all my friends and family.

I live near the most famous golf course in the US. Famous, because the worst players come here;…read morethere is no way to hit directly at my house, but still, they are managing to do it. Recently they even broke my window, and, evidently, I needed a replacement. I've looked around and selected Vista View Glass and Mirrors based on the coverage area and their good ratings on Yelp. It was easy to contact them, and they arrived promptly to do an estimate. Their price was reasonable, and I decided to hire them for the work. They have a quick turnaround, and they would have completed the work in 3-4 days or so. Only in my case was there a problem: the golf ball broke not only the window but also damaged the frame and the window trim. That window trim had a specific design, and the window manufacturer was no longer in business. It took Louis a couple of weeks to search everywhere, but he did not give up, and in the end, he found a replacement. The new window looks just like the original. I could not be more content.