The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

Jason and his crew did an amazing job. They were on time, worked well as a team and paid…read moreattention to the details that made in install seamless. They left the house clean and I would highly recommend them.

we have had dessert king windows for the last 21 years and have enjoyed them. not only have they…read morereduced the cost of electricity but they also keep the outside noise out. i had ^ companies give us quotes on the windows and dessert king was not the higest nor the lowest but when asked what they did with the removed scrap i wasm given the answer that they recycle and donate the money to st jude, so when it came time to get a new front door they were again called. the door was installed yesterday with a very friendly and knowlegable couple. mike was so precise in insalling the door and cindy kept everyting cleaned up. we couldn't have asked for anyone better then this couply to install our door.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

On 8/22/24, we purchased 14x IWC (International Window Corporation) windows, 8x IWC sliding doors,…read more1x Western Pivot Door, and 6x exterior doors from the Window and Door Store from John E (7625 E Redfield Road Suite 400). They were installed in July of 2025 in our new construction family home. In the spring of 2026 (February, March) I brought up several concerns to John E. at the Arizona Window and Door Store regarding sliding doors being warped by the heat/sun and failing to close, pivot door beginning to show signs of discoloration and deterioration, window screens not manufacturer to the correct dimensions, and on top of that, exterior doors presenting water damage which seeped through to the inside of our brand new home. These concerns have still not been resolved as of September 2026. During this time, I have raised my concerns on multiple occasions across an array of service channels - our primary salesperson John E. (text, phone, email, and in-person), the AZ Window and Door Store's support number provided, and even the direct manufacturer support line (International Window Corporation, and Western Pivot Door). Given this immense headache and scar on the process of building a new home for our family, we're at odds with what to do moving forward and want to warn all others interested in this establishment to veer away. At this point, we can only assume that Arizona Window and Door Store is attempting to run out the clock out on any warranty services or simply to do the right thing and install the products correctly.

Had 7 windows replaced in my sunroom. Vlad did the install and was meticulous. Pricing was fair…read morecompared to other quotes, showed up when promised, work was excellent. He even replaced the wheels on my sliding door that was hard to open without charging extra. Cleaned up nicely after. Would hire again for window services.

From the owner: Arcadia Window Services has been a trusted leader in Phoenix window solutions since 2015. Guided by…read moremanager Toby Miller, our locally owned company provides expert craftsmanship and personalized service to homeowners across Arizona. We specialize in high-quality window installation, replacement, and repair—delivering durable, efficient, and visually refined results. Our focus goes beyond great products. We build relationships based on trust, accuracy, and attention to detail. Each project reflects our understanding of Phoenix’s climate and architectural style. From the first consultation to the final installation, Arcadia Window Services offers a smooth, tailored experience designed to enhance the beauty, comfort, and value of every home.

Glass doctor sent Steve and his son the same day my patio door was shattered by a pebble. They came…read moreand removed the broken panel and cleaned up everything and let me know what options I had for replacing the door. Great job and very reasonable.

I recently moved to Arizona and needed someone to fix some broken glass from our move. I called to…read moresee if this could be done, and Stephanie was absolutely amazing. She told me they could have the glass cut the next day and ready for pickup--it all happened so quickly! I can't remember the last time I had such prompt and excellent service. Not long after, I had a new buffet that also needed custom glass, so I called them again. They came out the very next day to take measurements, and just one day later, the glass was installed. Everything looks perfect. The team was professional, friendly, fast, and the pricing was great. I would highly recommend them to anyone needing glass work done. Outstanding service from start to finish!

We had our patio door replaced and installed by Windows and Doors Near Me last December. A few…read moremonths after installation, we discovered that the screen lock latch kept falling down. I was locked out of the house due to this malfunction. We tried tightening the screws, but it didn't help. I reached out to Cory via the Thumbtack app messenger and asked to have the problem rectified. He didn't respond. I send other messages via phone, text, and email with no response (using the same methods as I had used in the past). Now, we are stuck with a screen door that doesn't lock properly, and no response from the company. This is bad business, and I would never recommend this company.

Excellent job. We've had windows replaced on another home…read moreand they are great, but Cory's work was even better. Kachina did a better job from window wrapping/flashing(?) to amazing stucco matching, and cleanup. The scheduling from estimate to delivery/install and completion was great. Communication was consistent and billing and order detail was excellent with the online system. HIGHLY recommended from a detailed customer.

American Vision Windows replaced all of my windows on an older home about 8 years ago. The price…read morewas competitive, the customer service was the best and the windows are high quality. It has been about 8 years now and the windows are like new. My utility bills immediatly went down as well. They are quick to stand by their warrenty of fixing any cracked windows at no cost which has happened twice due to a weed eater sending rocks flying on a ground level window.

Prompt and very professional. Offered the exact doors we were looking for. Comprehensive and well…read morepresented with samples of all materials. Value for the price was higher than expected but worth the investment in quality with a lifetime warranty.

We replaced all the windows in our home and our sliding patio door. From start to finish our…read moreexperience was fantastic. Rudy provided the quote and went over all of our initial questions. He guided us through all the options with some recommendations. He was great, very knowledgeable and there was no pressure. The windows came in a little earlier than estimated and Jamie got us scheduled very easily for the install. Adam and his crew completed the install on a very hot day in June. They worked efficiently, even though I believe they may have been short handed that day. Again, the install was completed in a shorter time than promised and the work they did was so professional. Just a few scuffs to paint here and there which are to be expected with a big job like this, so no problem there at all. The windows have completely elevated the look of our home. The cost was more than reasonable. And this week the temperatures outside are around 108 and I already notice some difference in the room over our garage that is always the warmest in the house.

My patio door was broken by a burglar and Affordable Windows + Exteriors provided me with a very…read morereasonable quote and a discount if I added on additional windows. I had one that the seal died and another with grilles that had fallen. Right within the estimated window of 8-9 weeks, my door and windows were ready. Installed yesterday. I am in love. Amazing all the way around. Would definitely use again. Call and ask for Rudy, you won't be disappointed! Thanks!

We recently decided to replace our windows, which was long overdue. After getting quotes from…read moreseveral companies, we chose American Vision Windows because they were able to work within our budget without making us feel like we had to cut corners. Nick Forehand was helpful throughout the process, answering our questions and making us feel comfortable with the decision. The installation team was great as well--professional, efficient, and respectful of our home. Everything went smoothly from start to finish. Replacing our windows has been one of the best upgrades we've made to our home, and we're very happy with the results. We would definitely recommend American Vision Windows to anyone considering new windows.

Very professional and quality workmanship! Love our new windows! Workers were very conscientious,…read moreclean and polite. Explained everything as they worked. It all turned out beautifully!

Great experience all around. Very responsive and customer focused. Rick did the initial quote and…read moredid a great job answering all my questions and helping me decide what was best for me. JJ did the measuring and ordering, my doors even came in earlier than anticipated. Then came the install crew lead by Mike, his son and another whose name I can't remember. They had amazing teamwork and were fun to watch work - they've definitely got the install process down cold. Four hours to remove my old doors and install two sliders with screens. Very impressed with the DunRite team and the finished results.

We recently had replacement windows installed by DunRite Window & Doors, and we could not be…read morehappier with the results. The installers, Eddie, Abel, and Aron, were professional, punctual, and respectful of our home from start to finish. They explained the process clearly, worked efficiently, and paid close attention to every detail. The installation was completed neatly, and they made sure everything was cleaned up before leaving. The very next day Rudy and his stucco team were on site to finish up the project with the same attention to detail. The new windows look great and have already made a noticeable difference in the comfort and appearance of my home. We appreciate the excellent workmanship, friendly service, and smooth overall experience from DunRite Window & Doors; from Rick who respectively provided our options, JJ who did the final measurements, the installation of Eddie, Abel and Aron to Rudy and the stucco team. We would highly recommend them to anyone considering replacement windows.