Guy couldn't replace the window on the first trip, said he didn't have enough time. Everything was on the quote that needed to be done, but he said he didn't know about taking out a stationary window. Left broken glass on the sidewalk and street. read more

Glassbusters - Broken glass left behind. - Glass & Mirrors Near Me - Mesa, Arizona

We are undergoing a home renovation/remodelling and had ordered a glass shower enclosure from Glassbusters, who were recommended by Stronghold, our General Building Contractor. The job turned out to be great. Excellent service was provided by Emilio, who is very professional, friendly and did the job install with precision and care. We are highly satisfied and happy with our new shower enclosure. We highly recommend. read more

The outer pane of the double pane sliding window in my wife's home office broke and was held in place by the inner pane and the screen. We called several window replacement companies here in the East Valley and obtained pricing estimates and delivery and installation times for each as well. Glass Busters was the company that best fit our needs. Noah was the awesome tech (friendly and professional) that removed our broken window and replaced it with the custom pane that his company had ordered for us. We were pleasantly surprised that he completed the removal and installation within 20 minutes! Thanks so much for your efficient and professional work Noah! We also want to thank Wendy who took my initial call and Issac who dispatched Noah to our home for the repair. Unfortunately, I don't recall the gentleman's name that initially came out to take measurements for our replacement; a big thanks to him as well. My wife and I are very pleased with the end result and will certainly call on Glass Busters for any future window issues at our home in East Mesa! A BIG THANKS to our new friends at Glass Busters here in Mesa! read more

Overall I've had good experiences with GlassBusters and would highly recommend over their local competitors! Every time I have ordered custom glass I have been treated with respect and courtesy and they have helped answer any questions I might've had. Additionally, they have provided rough estimates as to when my order would be ready and to my surprise they're usually ready within a couple of days, which is nice to see during a time where building supplies are taking a longer period to manufacture!! The only reason I am giving 4/5 stars is due to the glass I've ordered having had small cosmetic issues, such as hard to see scratches, and some blotches from suction cups that I have not been able to remove. Again, highly recommend GlassBusters for any of your glass needs, they offer competitive pricing and great service! read more

Glassbusters - Wet bar custom mirrors from GlassBusters - Glass & Mirrors Near Me - Mesa, Arizona

So far, not so great. We'll see what happens when I pick up my glass desk top in a few weeks though. 2 stars because Samantha's sweetness is making up for Wendy's rude and snarky comments, otherwise it'd be zero stars. Long story short, in my initial call, I asked about glass tops for a desk and even though I told her I didn't know what to order, I guess Wendy still expected me to know all my options. I told her I wanted a beveled edge because I did nails and didn't want to cut myself. She said they didn't offer beveled edges, but that nothing went out of their shop sharp. Ok I guess that's my only option because I wasn't offered anything else or even given any advice. The only thing that was asked of me was the thickness of the glass I wanted. When I came to pick it up, Samantha greeted me, showed me my glass, and after paying my balance, I asked her about the other pieces next to mine that had a smooth edge. She said it was a "polished" edge. I told her that's what I had wanted. She was willing to rectify it by calling her manager, but he was unavailable. Wendy came to her aide and started to say "well that's what..." and stopped. I told her she never gave me other options when I called and she said she felt she gave me ALL the options. When I said I didn't want a sharp edge Wendy, did you offer me a polished edge?? No you did not. I said I had asked for a beveled edge and she proceeded to explain to me what a beveled edge was. As someone in the business, shouldn't she know to offer me a polished edge? Also, come to find out, they also offered tempered glass. Would have been nice to know since I do nails and tools sometimes drop on my desk. I said I'm not in the business, so I would look to them to give me advice based on what I said I needed it for. After a bit of back and forth, we waited for Samantha to give us the cost on a "polished" edge. While standing there waiting for Samantha, Wendy proceeded to give backhanded apologies saying, "I'm sorry you felt I didn't give you all the options because I felt I did". When I said I didn't know what the smooth edge was called, she ended it by saying, "I'm sorry you don't know what a polished edge is." I chuckled and let her have the last word. Normally I wouldn't let someone get away with it, but I could already see it wasn't going to get resolved with her and I probably wouldn't get my glass corrected and I had already paid $120 towards the now $165 piece. She even had the nerve to make sure Samantha was charging me correctly for the correction. read more

Great company and owners! They are about people and the community! Wendy is very nice and takes care of problems

From my first point of contact, everything was great. The woman who answered the phone was very nice and polite, they showed up a few minutes early to the appointment to gather accurate measurements, and the price I was quoted was exactly what I paid when the job was completed despite being quoted nearly twice as much by other companies. Many companies I spoke with wanted twice as long for job completion estimating 2-week windows for dual pane window replacements, Glassbusters had it done in less than half that. The installer was also pleasant to deal with you could tell was very focused on customer service. I'd recommend this company not just for their price, but for professionalism and the quick response to completing my window replacement. I plan to use them to install the glass for my new shower as soon as it's prepared. read more

Austin did a fabulous job replacing a large window pane. He was fast and very courteous. Would absolutely use Glassbusters again

I am so glad this company was recommended to me as they saved me a lot over the competition. Our outer window pane of the center window in the master bedroom suddenly cracked (and it was a huge one). I called around to a bunch of companies who all seemed to quote the same amount. It was so high I considered replacing the entire window plus the double slider unit for just a few hundred more. One of the businesses I contacted recommended Glass Busters and they undercut everyone by a lot. The window was just installed today and it's even better than they said it would be. I saved a little extra by skipping on the tint. We cover our windows with black screens anyway. It took like 2 weeks from initial call to get a measuring appointment to final install. HIGHLY RECOMMENDED. read more

I am very impressed with everyone at Glassbusters from the front desk manager Barbara, the coordinator Issac to the installer Armando. Very professional service from start to finish. We ordered a large glass table top and within just a few days they were delivering and installing it. We are very happy with how it turned out, and if we need glass in the future I will definitely reach out to them. I highly recommend you do the same. read more

Glassbusters - Glass & Mirrors Near Me - Mesa, Arizona

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Had a broken window inside apartment Joe came out both to measure and install the window. He was very friendly and personable and a very hard diligent worker! Was very impressed with just how quickly he could install the window. Joe is a true expert in his trade! read more

There prices are about the same as other glass window repair service in the area . When installers to put new window in. They came and asked if the could please put masked on ( Covid ?) we have none. Then I asked if they would cover there dirty boots and his answer was I'll take my boots of if I don't have to wear a mask. I let it go . They were fast and me a New Yorker gave a tip. I was finishing cleaning and went to look glue on window with finger prints Really next time no tip until I inspect the work. Called was told send someone next week and I said ok wanting the same to come clean it. And return the tip ;) We thought about having this No mask back in and canceled him from coming and went out bought razor and goof off glue remover and cleaned it myself. Also when I called to complain there manager when I asked about masks said not one of there customers ever asked them to wear a mask and that the truck was cleaned out that morning and forgot to put any in . Would never use again read more

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I work with Glassbusters on a professional level. My family business, Mariano & Co, is a remodeling company that uses Glassbusters for ALL of our shower glass projects. Isaac and Keith are some of the most humble and down to Earth people you will meet. They care about their business and even more about their service. We have never had an issue sending Glassbusters to one of our projects and we are very happy to have them as an industry partner. We have used several glass vendors over our 13.5 years in business and Glassbusters is truly "top notch". I would highly recommend them to ANY of my friends, family, coworkers, and acquaintances. You will not be disappointed working with such a great local business. read more

We needed a new glass shower door and enclosure after remodeling our master bath. My husband called 3 businesses who came out, measured and gave us a quote. He was most impressed with Keith, the owner of Glassbusters. Initially, Keith's price was a bit higher than their competitors'. When my husband asked if Keith would match the price, he said yes, and we hired Glassbusters to do the work. How often does the owner of a business come out, do the measuring, do follow up/status calls, and the install? He was on time, professional, patiently answered questions, communicative, cleaned up after the install, and honored the price match. We are very happy with our glass shower door and enclosure...it looks beautiful. We highly recommend Glassbusters. Thanks Keith!! read more

Again..Glassbusters has succeeded in pulling a rabbit out of their hat! Received an email from a lender that in order to fund our buyers loan a broker window must be replaced prior to closing. Did we panic, barely, we sent an email (9:30pm) the next morning spoke to Isaac--the glass is in and the install is scheduled with plenty of time to spare. Yahoo! Thank you most sincerely, Lauren Briggs HomeSmart Lifestyles read more

The service was amazing! Great customer service and beautiful glass installation on our cupboard doors! Isaac was extremely detailed with his work, and everyone there was very kind and considerate. We will absolutely use again and recommend! read more

I wanted to hire these people to replace two broken windows but they refused to come and measure the windows for a repair cost. I was told they don't give free estimates. I was ready to give them the job but they didn't want to do measurements first. I do not consider that adequate customer service. read more

I was blown away by the honesty of this company! During the very few heavy rain and wind storms we've had over the past year water has been leaking into the house. We determined it was a window problem, not a roof problem, and called Glassbusters to replace the glass on four clerestory windows. Eddie came out to take measurements, and after inspecting the windows determined that replacing the glass wouldn't do anything to stop the problem. Instead, we need to address the cracks in the stucco located next to the "problematic" windows. Eddie saved us about $700! If I have glass replacement needs in the future I will only call Glassbusters. read more

Armando installed the glass for my new walk in shower he was polite, professional and extremely neat. Would absolutely use for all future glass needs! read more

I highly recommend Glassbusters! I had called and visited many places and these guys were by far the easiest to work with. They were very professional and pleasant. They gave me a quote over the phone. I needed the repair as soon as possible and since it was a sliding window, I was able to bring the frame to them (even with broken glass still in it). By not having to make appointments for workers to come measure and then repair..they passed the saving on to me. It was quicker and much cheaper. Loved that they were so willing to offer that! Workmanship was excellent. Thank you Glassbusters! read more

They came out within a day of calling. The first technician was very polite and friendly. They had to order the window. When the window came in, they sent a different technician the SAME DAY to install it. He was also nice and polite and had the window installed within a half hour. My son had my credit card with him so I wasn't able to pay at time of install so the technician said, "No problem, just call it in this afternoon." I thought that was great customer service. They didn't make me feel bad about it. The price was super reasonable, too. I would recommend to anyone. read more

Stopped in with a little curio for my 86 year old mom. The class was broken and they hand cut it for me on the spot. They were friendly, smiling and made me feel at home. If they're that good with a grammas decoration I can imagine their big work is amazing. Contact them immediately for your glass needs. read more

I am overdue for writing this review, as Glassbusters installed my shower enclosure a few months ago. They gave me the quote over the phone based on my measurements and description, then scheduled the measurement. The measurement was very precise and even found an issue that other companies missed (the curb was pitched the wrong direction, which would have caused quite a wet problem). Once my shower contractor fixed that, Glassbusters came back out to measure again. The enclosure glass came in a lot faster than I expected and the install was quick and easy. Everyone I dealt with at Glassbusters was very nice and professional, and the shower door looks great, fit great, and works great. The final price was exactly what they quoted on the phone, no surprises. I refer them to anyone looking for a shower door or enclosure. read more

This company is great. Came on time and did a very professional job. Great communication. Noah did the install and was courteous, professional with top notch service! Could not ask for more! read more

These guys were awesome. I had to replace a sliding door glass since a rock hit it and completely shattered it. Called these guys Monday morning and was able to get me an appointment the next day. Unfortunately when they came, they had the wrong size glass and will be calling me back to reschedule. They called the next morning and was able to schedule me in the next day. The drivers usually call the morning off to tell you a timeframe and they are pretty on time. Will definitely recommend them to anyone and will be using them again!!! read more

We used a licensed general contractor to do some remodeling in our home. Replacing a large bathroom window was one of those . Although the contractor did some of the work himself he used subcontractors for quite a bit. One of those subcontractors was Glassbusters. A very knowledgeable and professional guy named Mike came out and installed some custom made glass. He was great. If you use this company for glass work I would suggest that you ask them to send Mike. Two thumbs up! read more

Glassbusters rocks! I called 5 places around the valley to get quotes for glass for my new shower. My first impression when I called was, "man this Isaac guy is really thorough and helpful". I knew nothing about shower glass and he was happy to answer all of my questions and make sure I was well informed. I was happy to hear Glassbusters came in with the lowest quote of all of the places I called so I decided to go with them. I can't remember the name of the gentleman who came to measure but he was great! He was very quick and thorough in his work. He was also very transparent about the process and how everything would be installed which was helpful. Next, Isaac called me back wayy quicker than I expected to say "hey your glass is ready, we can come install it". I couldn't believe how fast their turn around time was. Way faster than any other company quoted me too. Isaac patiently worked with my schedule even when I had to reschedule last minute due to an issue with my curb. When installation day came, Armando and Mike KILLED it! These guys are top notch! It was so cool seeing how well they work together and communicate to install my glass quickly, safely and perfectly. They were cool to talk to and were also very transparent about the work and I really appreciate that from people who work on my home. Overall I would definitely recommend Glassbusters. The quality and value is hard to beat, and the company just seems like its run by genuinely good people which makes a difference. Thanks Glassbusters! read more

Mike oversaw and installed all new windows in my apartment and did an awesome job. Very professional, good communicator, very attentive and did an excellent job plus left the whole housE clean and neat. Highly recommend Glassbusters and Mike for the job they did and how great they did it. read more

These guys just replaced 2 large glass windows for me & they did a fantastic job. Very neat and clean and professional. Would never use anyone else! read more

I needed to replace a large picture window. Glassbusters was very reasonably priced. The experience from beginning to end was flawless. All of the people I spoke with were fantastic (office, estimator, installers). Cudos to all of you!!! My new glass came in only two weeks. read more

I am building my home and am very picky. Keith measured by shower door and surround and it looks like something that came out of a German factory. All the lines are perfect, the whole thing is symmetrical, I am thrilled with the job. Don't mess up and go with someone else, these guys are pros. read more

Regarding Window Screens or Screen doors. Make sure you get a written estimate so you don't get surprised by very high labor costs. You would think they would know after all their years in business what was a custom size instead of surprising you with a large labor addition. Better yet, measure your existing screen and get it made at Lowes, Home Depot or a local hardware store yourself and pop it in. .A window screen will fit in your car and you can have the hardware store measure it for you. No surprises that way. read more

Mike replaced cracked glass at my residence today. He did a phenomenal job. Very polite with a professional appearance and demeanor. He was in and out in less than 15 minutes. GlassBusters is lucky to have such a great employee! read more

Issac was awesome! On time, professional, and got the job done! We will definitely be using them again. Prices were better than other companies and Issac was a pleasure to work with. read more

Isaac, Margaret and the whole crew in the office is amazing! In and out in less than 10 min really great experience if I ever break a window again I'll for sure be back LOL! thanks guys!! read more

I called to obtain an estimate, the receptionist was rude and unhelpful. This type of behavior is unacceptable. I guess my business is not welcomed. read more

Such GREAT service! David was truly awesome in first helping to accommodate my schedule and switching time with another customer. His workmanship and clean-up was impeccable. Highly recommended! read more

We called Glassbusters and one other company based on reviews to get estimates to replace the glass in our dining room. The two companies were very similar in responsiveness and provided the same price quote over the phone, but we ultimately chose Glassbusters. They answered their phone right away and were able to schedule an in-home consultation within a couple of days. Dave was the assigned salesman and he was very friendly and professional. Although, he was a late to the appointment because he used an outdated paper map rather than GPS. He answered all of our questions and provided enough information to upsale us on the three window panels instead of only replacing the broken single we had. We also chose to go with the Low E option to cool the dining room, which was the hottest room in the afternoon. It took about one week for our window order to be complete and to schedule an installation date. Our salesman, Dave, was also our installer, but was again late to the scheduled time. He said his first appointment had ran late, but we would have appreciated a call to let us know of the hour delay. Dave had a very professional and personable attitude and worked quickly. One thing, it seemed that with paying over $800 they would clean the windows at the end of installation. Overall, the service and quality were good. read more

Glassbusters did a super job installing glass shower doors and mirrors throughout our new home. Keith had great ideas, helping us decide what kind of shower doors we wanted, to achieve the look were going for. Dependable, timely, and reasonably priced. Excellent service! read more

Mike came and checked and made sure he had the correct measurements before setting up a time to replace almost all the windows in my apartment. Even fixed the one window that didn't need replacing but due to its awkward dimensions was clumsy when sliding. He did a great job and even cleaned them after each install. I will always call Mike for glass work!! Thanks Mike! He goes above and beyond. read more