I had extensive service done at the Sun Devil back in September. They were transparent, showed and explained to me all the problems with my car during the dianostic process. Being an engineer, I verified online of all the details and found that their diagnosis and fixes made perfect sense. The repair was costly, but much less than what the dealers were quoting me. After I got the car back, it gradually developed an interesting noise and slight tremors from time to time. I took the car back and asked them to look again. Long story short, this time it took them a while to figur out the mysterious problem. But they did it! They had to give me a rental car and also brought in an Buick expert. Meanwhile, they replaced 3 parts and spent numerous hours on my car just to get down to the root of the problem. After the car was fixed, they told me everything (even labor) was free of charge because they want to make sure total customer satisfaction. I know we are all suspicious of auto repair places. But Jeremy and Danny really changed my views. When I took the car back, I was expecting a good fight or astronomical charges in addition to what I paid back in September. But they were totally responsible and transparent with me. They kept me informed through the process. When I indicated difficulty without a car, they gave me a rental without question. Thank you Sun Devil Auto. It's been a great experience and I will start servicing my car here from now on! read more

Took my car to Chandler sun devil auto for A/C recharge. First I am not complaining about the service put the Price on Freon that they charged me. They said I needed 1234yf a special freon that would cost $400.00 for just the freon. they total repair bill would be over $600.00 to do the work. I did not know how much freon cost SO I Ok the work. The next day I called Tempe dealership and they told me that that freon should have not been that much and that they would have done the work for around 250.00. I also looked online and you can buy the amount of freon that they needed to do the work for around 175. SO I do not know where they got that price from. Long story short I should have done my homework before OK the work done. Lesson Learned. I will never go back to them again. read more

Awhile back I had a bad experience at this location but I am once again a happy customer. Jeremy was on vacation the last time our car needed an oil change and we were not happy with the service. I was ready to find a new place for our cars. I'm glad I went back to find Jeremy was back. He is honest and trustworthy. Alway fair and attentive to customer needs. This is officially our car repair shop! read more

Awesome place, friendly staff, guaranteed an oil change would be done in less then an hour. Joe was the person that helped me. Called me to let me know my car was going into the garage. Called me again when my car was ready for pick up. Would definitely recommend this location read more

They have service my jeep for about a year now and so far so good. They are timely and accommodating. The manager Joe recently replaced a serpentine belt they installed months earlier as they guarantee their work. No appointment, just popping in and swiftly. I have been very happy with the service here so far. read more

Sundevil Auto is a life saver, my truck was overheating it was 230pm and sun devil auto took my truck and fixed it before 6pm truck runs great. I was treated like family, great experience here. I would highly recommend this shop to anyone that needs auto repairs. Nothing short of exceptional quality care. read more

My previous reviews were horrible regarding this particular Sun Devil Auto, but after honoring their 3rd warranty repair....my anger is gone and I have nothing but gratitude towards Jeremy for taking this into his own hands, and fixing the leak. It's been 2 days since I got the car back, and thankfully i haven't seen ONE DROP of oil where there were puddles daily. To get to the bottom of the issue- Jeremy steamed cleaned my engine in order to find out exactly where it was coming from which went ABOVE and BEYOND my expectations. Knowing now the extent SD will go to in order to make good on their guaranteed warranty's... I would confidently (even highly) recommend this place to others. read more

First time visitor at this particular Sun Devil Auto and they did not disappoint!! I called around to 5 different stores to see if anyone had openings for an oil change today and all the ones close to Tempe were too busy but luckily this location was able to get my car in the shop immediately! Jeremy and Cole, both were at the front, were very nice and professional. I'll definitely be coming back for my next oil change!! read more

Got an oil change and an AC recharge with dye to help find any leaks. My AC works great a couple days later still. :-) The next day we took our other car in for an oil change and a brake fluid flush (this car has over 200K miles on it, it needed it). Both car services combined cost us just over $200 which I felt was decent for what we got. Their customer service is top notch and they really go above and beyond to be the best around when it comes to taking care of us customers. Thanks guys! read more

Great experience! Jeremy is a great guy- super helpful and knowledgeable. Just in for an oil change but got a good feeling that these guys are there to help, not gouge you. (Ah hem Jiffy Lube) read more

I've been going to Sun Devil for our auto service for over 10 years, and have always had great service! I'm always impressed with the fact that they can do the service required the same day. They most recently replaced lug nuts on my 2015 F150 after I stripped one out, and didn't charge me to repair it! They always help out, do the work timely, and fairly! Jeremy the manager is fair and honest, ask for him, he'll take care if you! read more

I went to this location for the first time today. My window was not working properly and I was afraid that it would get stuck open. It turns out that I did NOT need any replacements parts, just some bolts. Yes, I paid for their labor and expertise but they were honest, thorough, quick and my window works beautifully! Extra bonus they were all very friendly!! read more

The most expensive thing in the world is trust, it can take years to earn but only seconds to loose. I just relocated to Chandler Arizona from Bakersfield California where I had an auto repair business that I trusted, they were like family to me and they took great care of my families autos. They didn't gouge me on cost or repairs. As soon as I relocated to Chandler I needed to get my auto registered at the DMV but could not because my engine light was on. I took my car to Sun Devil Auto where I met Jeremy the manager. I explained to him that I was not looking for just another auto place business but a business that would be an extended part of my family, an auto repair business that would be there for us when we needed them. I bought into Jeremy and not Sun Devil auto and told him so. Jeremy explained to me that he wanted my return business when needed. He was very convincing and seemed trustworthy. I stuck my neck out with him because I knew the repairs would not be cheep. I was afraid, afraid that I was going to be taken advantage of, but when it comes to trust, someone has to go first so I took the chance. Not only did they do the repairs on my vehicle but the cost was so much lower than I expected and they helped me to establish financing for the labor and parts. Jeremy showed me some things that he was very concerned about and I agreed that they must be taken care of. Jeremy asked me to give him a chance and that I would be happy with the results, I could see that he was being honest with me. He did not go round and round with me, and no double talk, in fact he called me every step of the way and kept me informed. Even when he was off for two days his assistant manager did the same and called me every step of the way. I appreciate that very much. I could see in their eyes that they had empathy for my situation and that they were trying to work with me. I highly recommend Sun Devil Auto at 895 E. Chandler Blvd if you need work done on your vehicle and if you get a chance to make friends with management make the effort to do so. They treated me better than family and now I have friends for life. I trust them very much and I know you can too. read more

There is no other place I'd want to get my car service done than Sun Devil Auto! The team always do such a wonderful job taking care of my car and giving me reliable and trustworthy information on the condition of my car! I've never had a bad experience and my family trusts the employees with checking up on and servicing our vehicles, 10/10 service and employees! read more

The days of entering an auto mechanic's service center and being overcharged for unnecessary fixes are over. My family sends our daughter to get oil changes and our son to get tires without one single worry about being unfairly treated. JOE and JEREMY are real professionals who can be trusted. Thanks Sun Devil Auto in Chandler! read more

BEWARE!!!!!Was lied to regarding the repairs I needed for my Chevy sonic... they also tried to give false information to my father regarding his vehicle... since the location is convenient for me, I just got an oil change there, and overheard them try to swindle a lady who had just moved here....... I warned her about the dishonest business and I also confronted them about their lies... needless to say, they were very defensive and had no way of refuting the facts, when I described what a legitimate dealership had to say about their practice. read more

Fair pricing with honesty & integrity. I trust the guys at this location to repair our vehicles & keep them in safe operating condition. You won't be disappointed! read more

Awesome place come here every time I have a issue or just need brakes or a break check. They treat me great and are always so helpful and knowledgeable! The manager Jeremy is the man! Always goes out of his way to make sure the customer is satisfied and is always honest on what's needed and not needed. Real stand up guy and great staff will always come back!!!! read more

Jeremy is always helpful and willing to make it happen! Been coming here 15 years! Great service.

The service was awesome.I will definitely come here if I need another service.The guy at the front desk was exceptionally helpful and informative. I recommend this place for sure. read more

Great service here. Never been to SDA before, but I had an issue with my vehicle I bought from Carmax, and as their certified repair partner working with extended warranties, they went over and beyond the call of duty to ensure my car was taken care of. (Broken interior door handle.) Cole, the representative that helped me, really helped out, even when the warranty company was trying to deny the claim. He helped encourage me to fight them to overturn the decision, and sure enough, between SDA and Carmax helping state the case, we got them to cover the problem... and my car was fixed in less than 24 hours. Friendly, hard-working, willing to go to bat for the consumer... I think I have a new favorite repair place in town. read more

As soon as you walk in the door Joe greets you. From beginning to end the service is professional and courteous. I went in for an oil change. They told me my front tires were in bad shape - it wasn't a hard sell but more of an informational notice / concern I appreciate the honesty of the staff and went to my usual place to buy tires that same day. However - I just found a new shop for all my automotive work. I found a professional and ethical automotive shop!!! read more

Not happy with this auto shop. Made an apt for an oil change went over all the details over the phone (year, car model ) once I got to Sun devil it was twice as much he told me. Unfortunately, the situation did not get any better As soon as I posted this I got a call from the manager refusing to work on my veichale. When I asked him why he stated it was becuase I "bad mouth him"? I ask him if what I wrote was untrue or unfair? He then said we got off on the wrong foot and they would not work on my GMC yukon. This is my first bad review on yelp I hope it helps those looking into to sun devil. Thank for your response. I appreciate you reaching out. This isn't as much about the price as it is the way the management handled the situation I was halfway home in an uber when I had to turn around because I posted a and fair review Of my experience. If a person can not Post a review about his/her experience without threat of retaliation why would anybody come there? read more

This place is very fair and treats me and my car well, today my battery that was passed warranty was bad and they gave me a new one for free no muss no fuss I don't review often but Phoenix cuts service sucks so when a place goes above and beyond they should be recognized read more

This location has new management. I really miss the guys before them. I do not trust this new management. We took my grandson car for an oil change and they told us his tires were worn completely and he better get new ones before he had an accident. This was not correct. Then we took my son's car for an oil change and they said his brakes were bad and gave a quote of over a thousand dollars. We took the car to Brakes Plus and they took care of us for $277! They said the pads were close to needing replacement. Not completely gone as sun devil said. I wish I knew where the previous manager was transferred so that I can continue with SunDevil at their location. read more

I love an honest auto shop. I think they are hard to come by these days so I wanted to share my experience today. I took my husbands car to Sun Devil Auto on McQueen and Chandler Blvd. this morning because his car started overheating out of nowhere. I didn't have an appointment and they got the car in right away, BONUS. Then Jeremy called me a couple of hours later with some bad news, it was going to cost a pretty penny to fix the issue with my husbands car, but the good news was that it was most likely covered under the warranty from the dealership. He told me to write down the VIN number, miles and the diagnosed issue and call the dealership with the information and verify that they could cover it. I called the dealership right away, and sure enough it was covered. I called Jeremy back and let him know it was covered. I asked what the charge was for the time he and his techs spent figuring out the problem and he said I didn't owe them anything. Really?! He and his staff spent time to look at my husbands car, diagnose the issue and they didn't want to charge me anything?! They could have totally taken advantage of my naivety, but the chose not to. They could have at least charged for their time and they didn't. I didnt know Jeremy until today, but I can guarantee that I'll always take any issue that isn't covered by our warranty to Sun Devil Auto on McQueen and Chandler Blvd from now on. read more

I went there to have a lug nut replaced. Just one lug nut. I looked inside and they suddenly had it on a lift and the front of the hood open. They told me there were several leaks costing a total of 1600+; it didn't come in with a leak. I refused that service. Then they quoted me a bill of $118.00 for the one lug nut, a bit much for what I could do with a hammer and a part, but ok. When I got the bill, the total was $154.00. They said there were three other lug nuts that were rusted and had to be replaced, but they didn't ask me to do it, they just did it. I paid and left. As I was walking out, the service guy said "you're welcome," sarcastically, as I didn't say thank you. I replied, "I'll never come back here again." read more

Get a second opinion on the price of the part they are purchasing and going to install. They quoted me the cost for a rear differential bracket and bushing. Then when I called the Infiniti dealer. They quoted me a price for the part that was about $1000 dollars cheaper. When I confronted them about it. They said the dealer changed the part number and I was right about the cost. If I didn't do the research on it. I would've ended up paying a lot more. read more

I took my truck into this shop to fix an electrical issue that I was having with my trucks compass and temp sensor. I was promised by the district manager that my PCM was fried and that was causing issues with my truck. He told me that they were the experts and to trust him. $800 plus labor later I still had the same issue. I took the truck back 6 times and they were unable to fix. I wasted a lot of time and money going back and forth with them. I took my truck to another shop and they had it fixed in an hour. It turned out to be a fuse box. I asked for a refund of the PCM but since I didn't get it fixed at their location (because of their inability to do so) I was not entitled to a refund. These guys are scum. read more

Awesome service! Thanks to Matt & Jermey who helped out today! Coming here for car work from now on! Super quick and efficient work! Only regret is I didn't use them any sooner! read more

Stay away. They try to charge extra on repairs, a bunch of thieves. I had rear brake problem, they called me over the phone w/ quote. Their quote was little high, but I said go ahead. When I went to pay they said they also needed 20 bucks for "shop supplies" this is bogus. Then they tried to add another 30 bucks. I asked to see the bill - they cash register dude got real quiet - then quoted me the actual price. Go to Walmart for oil change and they will replace my air filter for 15 bucks. Go this place they charge 70 bucks. Seriously, don't go. read more

Amazing! Upfront and honest! Had my car towed and fixed by Sun Devil auto. The quote was exactly what I ended up paying which was less than other places that provided a quote and several others who wouldn't even give a quote...just a huge price range! I would highly recommend this repair shop! read more

I brought my Hyundai Sonata T2.0 in because my check engine light was on and I had a severe lack of acceleration and low gas mileage. They ran the diagnostic test along with a visual and road inspection. Jeremy the store manage told me what the problem was and even showed me my air filter and how clogged it was!!! He said it hasn't been changed in 2 yrs based on his opinion. I told him that the guys at Tire Pros told me they changed it out 6 months ago...guess they lied to me!!!! He showed me my spark plugs and recommended changing those out and doing a full flush to clean everything up. Quoted me a price and a time it would be done. My car was done by the time he said and the price was exactly what he quoted me...no BS about how they had to do other things that they didn't catch the first time!!! The whole experience was fantastic!!! They got a customer for life!!! It's nice to know there are shops that do exactly what they tell you and fix it right the first time!!! Thanks Jeremy and the crew over at the Chandler Rd location!!!! You guys rock!!!! PS...my Turbo moves like it has a purpose!!!! read more

We're new to the area and we are looking for a good oil change and auto shop. Sun Devil Auto on Chandler was referred to me by one of the tire techs at costco. Tried them for an oil change and the tire rotation which came included. Was surprised by the low cost (less than $25) for my late model minivan. Did have to ask them to criss-cross front tires to back as they just wanted to swap straight back. The svc rep said that because of their worry about directional tires, they swap straight back to front. But they were really nice about it and did criss-cross the tires for me when I pointed out that the tires were not directional and that it was a front wheel drive and that the Honda manual specifically said that because of this the front tires should be criss-crossed to the back on rotation. Now for the not great stuff. They told me that the brake fluid and power steering were 'dirty'. Maybe, but I just had all of that done 30k ago for my 60k tuneup. They said it should be done every 30k. (Honda, the mfg does not say that -- they say to go by the codes on the dash). Okay, I let that one slide. Next, they told me that the front struts and rear shocks are due for replacement by mileage. The rep even had me work the display model in the lobby to explain between good and bad condition for these. Then sometime later while talking about the tire wear (which would be spotty if the shocks/struts were an issue), we went out and looked at them while the car was hoisted in the air. The shocks/struts looked peachy keen and the tire wear was exceptionally even (because I rotate every 7k miles and I inspect the car pretty frequently myself). When I pointed all this out the svc rep said that the note did say they were due based on mileage, not inspection by them. Kind of the edge of rationalizing there I think. If I did not know the basics about cars, I am certain he would have tried to schedule me to get all of that work done. That dropped their star rating for me quite a bit. Finally, this is what killed their rating for me: they said the battery was 'weak' and gave me the printout. Another surprise as we had just had the battery replaced (from Autozone) 3 months ago. I went back to the Autozone store and they tested it for me on the spot and it tested as a 'good' battery (in fact better than the meter line, which I saw). So someone is either mistaken or is lying. I don't know if it is this shop or if it is Autozone. Either way, I'm done with them as I do not want to take the chance. For those who are curious, I took a recommendation from the tech at autozone about a family owned shop in Gilbert called Kobars (813-6400). Will try them next. read more

My dad recommended this location. He drives all the from Casa Grande just to go to this location. After my first experience with them, I decided to make this location my new go to place for car service. Everyone is friendly, professional, and works hard to make sure your car is done in a timely manner. They're thorough and detailed when it comes to explaining issues with your car or what work was done. Today, I got a coolant flush and it was the fastest I've ever been in and out of a car shop. Got there at 7, they took my car in by 7:10, and I paid/out the door by 7:40. They really know how to treat their customers with respect and offer great service read more

Great experience! The staff was on point. No complaints. Very thorough and knowledgable, but no hard sell.

Got my Transfer Case in my Fusion replaced through here plus oil changes. This place is great! Friendly staff that is very knowledgeable, caring, and honest. I would highly recommend working with Jeremy or Joe they are very professional and courteous. Keep up the good work! I'll be back in 200 miles for my next oil change! read more

I really trust these guys. Three years ago the dealership I took my Jeep to told me I needed to have a bunch of work done to it. I brought it to Jeremy & the guys at Sundevil for a second opinion. Not only did they not do unnecessary repairs, their prices were much more reasonable. Plus, they have great customer service! My mom & I have been taking our vehicles to them ever since! read more

Came in to get my battery changed. The nice thing is they have a 5 year warranty on their battery. Checked me in fast and gave me the Yelp discount! Very professional and speedy care. read more

I recently had one of the best experiences at a car repair shop ever. I'm new to the area and didn't know where to go to get my brakes fixed reasonably. I saw their ad in the paper and made an appointment. They were not only courteous, but honest and even made my wait time pleasant with conversation from the manager and assistant manager. I would highly recommend them to anyone! They gave me a complete quote and the repair bill was right on the money. Thanks Sun Devil Auto! read more