I visited this restaurant with a large group of about 15 if I recall correctly and I must say the staff was completely friendly and professional. I'm sure we were overwhelming as a group but our table was ready on time. It was a busy Saturday night so we did experience some longer wait times on food and I noticed we were served water until requested and when the bottles of water arrived at the table we weren't given cups. The food was pretty good I would say 8 out of 10. I was so hungry I didn't snap a photo but the shrimp was heavily seasoned. Everything else as great especially the plantains. I would love to revisit this restaurant with a smaller party. I think the quality of service would definitely improve. However they were very accommodating to all of our requests. Also, it was a complete vibe. Dj was playing Caribbean music and they bar was lively, the drinks were delicious. The bathrooms were clean and pretty. Overall I still rate this restaurant 5 stars read more

Sugar'd - Caribbean Near Me - Brooklyn, New York

Decided on a whim to try this restaurant and it did not disappoint. The food was delicious. For appetizers we had bachannal shrinp w plaintains and wings and they were flavorful. For entrees the oxtail tender hower a bit greasy, the stew chicken was a hit with rice and peas. My friend had the jambalassie snapper n shrimp and was not impressed. I had the sorrel margarita and it was not the best, hopefully on my next visit it'll be better. the ambiance was welcoming and cozy. My server and the service was great and we look forward to visiting again. read more

Bartender was nice but rum punch was kinda sour which was a bit strange. The waiter was nice but not extremely attentive. He totally forgot to take our order,but was apologizing when we called him over. The food honestly was just ok. I had the jerk chicken with rice and peas and plantain. Nothing was really good about it. It was the first time I had rice and peas that was salty, the jerk chicken tasted more like rotisserie with no spice and the plantains were nowhere near ripe. The waiter also sat us between other patrons and we were so close we were up in each other's conversations. Overall, I wasn't impressed. It wasn't terrible but has a long way to go. read more

Sugar'd - Jerk chicken, rice and peas with side plantains - Caribbean Near Me - Brooklyn, New York

Had an amazing time at this restaurant. The food, vibe, and service were top tier! Definitely will be going back whenever I'm in the city!!! read more

Sugar'd - Jerk chicken, plantains, potato salad, shrimp - Caribbean Near Me - Brooklyn, New York

Food was delicious. Spicy like I like it but the portions weren't as generous as Sugarcane. Drinks are worth the price. Adventurous but balanced. Service was actually the best thing about the entire experience. Ambiance was my kinda vibe. I'd give at least TWO stars to any place that doesn't have hookah smoking over my food. read more

I recently came here for a private birthday & absolutely loved it! I traveled all the way from Long Island to Brooklyn & this place did not disappoint. I actually want to go back ASAP. Everything was great. Food, drinks, & the service. Can't wait to go back for the shrimp, sorrel mojito, snapper, coconut rice & mango slaw! read more

I'm not the type of person to write reviews but this experience merits one. We got to the restaurant at around 6:40pm on taco Tuesday and sat outside since it was a nice NY summer day. The server who took our order seemed to be rushing and took our menus away after we had said we might order some more tacos later. Ended up ordering 2 margaritas from the Happy Hour and 4 different types of tacos. Food was brought by another server at around 7:10pm with only ONE napkin and no drinks in sight not even courtesy water. Ate our food with no water and splitting the ONE napkin in half. The other customers around us were having a similar experience so they went to get the manager. Manager came out after 15-20 minutes, did not acknowledge any of us directly and just asked "who needs drinks?" (with the biggest attitude). We said we still didn't had our drink and he said "they're coming". Drink got to the table at 7:40pm. Almost an hour after ordering. That was the first time we had seen our server since he took our order. The other server just brought the food and left. Never saw him again. No server came outside to check on any of the tables for almost 40 minutes. Additionally, the customers that were at a nearby table informed us that they had to get paper towels from the restaurant greeting booth because they also did not had napkins. Pros: food & drinks were amazing Cons: service was TERRIBLE and the manager didn't seem to care one bit. Also found a bone in my tacos read more

Are you ready for the 411? Here we go...I have always been a fan of Sugarcane so was excited to hear they opened a new location, Sugar'd! This new location is in the heart of the Caribbean community in East Flatbush. The spot is absolute beautiful and they did a great job in transforming it from the previous lounge that was there. Parking is TIGHT so I would advise to Uber or carpool. The aesthetic and ambiance is beautiful. This was their launch weekend and actually Day 2 so kudos to them. The Spicy Mango drink was everything, between the three of us, we had 8 drinks! It was tasty with a mango zing! If you are a sweet drinker this is the one. The snapper was perfect according to my husband and the oxtail was fine but a little more seasoning. The mango bacchanal shrimp was an excellent appetizer, I cleaned off my plate! They even surprised my daughter with a birthday sorbet and they did not even have a dessert menu yet. I see this spot as a great hangout location with friends and family. If you are looking for a kickback and enjoy, this is it. It was only Day 2 but I am sure whether it's Day 2, 22 or 2,222 it will be great! Check it out! read more

Sugar'd - Lounge area - Caribbean Near Me - Brooklyn, New York

Wanted to take myself out to eat and found the perfect spot. This establishment was very nice from the outside, and even better once you enter. The staff is very pleasant and welcoming. I had Akin, and he was absolutely wonderful he had great knowledge of the menu, and his suggestions were spot on. The drinks were so pretty and tastes really good. Now let's talk food. Wow, the appetizers were so flavorful, and the entrée was even better. This restaurant will definitely see me again. read more

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This is a new spot from the owners of Sugarcane. My friends and I stopped by for Sunday brunch. First off the decor is beautiful! Very modern and colorful. The drinks were good and strong. They have bottomless options available for brunch. The wings and shrimp were good appetizers. I got ribs but I wish I had gotten something else. They weren't bad just a bit dry. I do wish the menu had more traditional Caribbean brunch options. I felt like I was eating dinner. Would love to see some things like porridge or saltfish. But we will definitely be back. I'll be trying happy hour next. read more

I must say this new location is more vibesy than the original one, from the music, the new brunch menu, and even the birthday shoutouts. No one does a better shoutout than Akin. Also, his costumer service is impeachable. Will be back again--LOVE IT! read more

My experience at Sugar'd was horrible. We waited TWO HOURS TO BE SEATED, EVEN THOUGH WE HAD A RESERVATION. it's sad that you support a black owned business and this is the experience. I've always loved Sugarcane restaurant so when I saw on TikTik that they opened Sugar's d I made a reservation ASAP. My reservation was for 930pm, but I was running late due to traffic. At 9pm we contacted the restaurant and informed them that we were running later and will get there 20 minutes late. We arrived by 10 pm and were told our table will be ready in 10 minutes, we didn't get seated until 11:55 pm (the only reason we stayed was because it was my sister's bday). They finally took our ordered at 12:20 pm (keep in mind that we got in the restaurant at 10PM), we got our meal around 12:45 pm, five minutes after getting the food I tried to order a drink & was told the bar was closed, there was no warning, no last call, NOTHING. The food was decent at best, I'm Jamaican & their Jerk Salmon is more akin to BBQ salmon, the Rasta pasta was not good, and the Trini Snapper was horrible, one of the guest wanted brown stew snapper, but it wasn't available, instead the waiter recommended that she tried the "trini snapper" after receiving it she didn't like it, she asked to switch her entry & he said no, there's nothing he can do. Food overall was a 2.5/5 That wasn't the worst part we were then charged $100 for gratuity 20% when we pushed back because of service, we were told that it states on the menu 4 or more people get charged 20% & they don't care about how we feel about the service (I'm not exaggerating this is what the waiter said). Service overall -3.5 I HUMBLY PAID THE BILL KNOWING THEY'VE LOST 8 CUSTOMERS FOR LIVE. BLACK OWN BUSINESSES NEEDS TO DO BETTER. I will never go back. I have no problem paying hundreds of dollars for my meal, but if it's worth the price. Sugar'd is charging Luxury prices for PROJECT quality service; makes sense it make sense. read more

Food is great. Services is great. They always welcome my girl and I when we go there. The wings and salmon are delicious.

Exquisite.....from the host to the servers To the ambiance .... Not forgetting the decor omg made me feel like home And the drinks to die for Shoes off to the chefs I'll definitely be back soon Kudos read more

I found nothing I could complain about. They messed up our reservation but that was rectified in minutes. From the food to the drinks deelish! I had oxtails, Mac and cheese and callaloo. My friend had the double surf! Girl the Trinidad double surf was amazing. There was 4 of us and we all went home with a version of it for take home! The space is beautiful! It was a Haitian bar prior and they drastically changed it! We had a great team welcome us and throughout the night they supported the service completely! Kree and Charmaine amazing space! There is so much to say but Thank you for allowing me to celebrate my birthday with you and making it memorable! read more

Everyone there was very nice and I enjoyed my food. I got the Trinidad Salmon, garlic mash and fried plantains all were very good. Only cons I would say were that service was slow to get drinks especially. Also extremely hot inside it seems like there is no A/C or any fans which makes it quite uncomfortable on a warm day. read more

What a chic & sexy spot! Celebrated my big sis bday.... Food, drinks, getting chummy with my people. We sat Service was phenomenal!!!! Can't wait to visit...... read more

Went to a birthday party recently and was confused with service, pricing and hospitality. Every time I asked for something the response I got was...no we don't have that. On a Saturday night you don't have things like "food" listed on the pre-fixed menu. Literally, "can I have plantains for my side." "Sorry, no we don't have that." Can I get a bag for my carryout items?" Again, "no we don't have anymore bags." What they did have was time to bill our party for 10 extra people that weren't in our group! My wife was told our party was billed for the estimated number of guests we were suppose to have. I totally get having to pay for taking up extra space and paying for extra food that should have been prepared but we paid for food we never got! When our server was asked, "if you guys are gonna bill us for the extra people then where are our extra entrées?" You guessed it the response was... we are sorry our kitchen is closed." Affordability isn't the question here fair and friendly service is. You don't always have to have an aggressive person in front of you with a weapon to get robbed. To the management team at this establishment if this is a standard business practice you currently stand on, it may be time to rethink things and do better ! read more

it's like walking into someone's elegantly decorated dining room and being greeted by a dear friend. The food was delicious, we tried the wings, and crabcakes for appetizer, oxtail, coconut rice, and brown stewed fish. The cocktails were on point ( but the glasses were a little small). All in all a great experience , but a little pricey. read more

I don't write reviews often, but this is the millionth time I've been to Sugar'd and the food is , the ambiance and today my server Kree made my large party feel like we were equally as important as any other customer. He didn't miss any orders even as my family changed things repeatedly and were annoying, Kree was pleasant and professional. They are worth the trip for Caribbean food with high standards. Bartender serves great Caribbean drinks read more

Flies on food that was left out. The waiter didn't check up on us to see if we need anything.

to be a black owned business very disappointing service is terrible do not waste your time please dont waste your money waited over a hour for appetizers and main entrees very disappointing not enough staff for huge functions i would not recommend this restaurant to anyone do not have your birthday, bridal party , anything here you will be very disappointed over charged for items we didn't receive spent thousands to get terrible service ran out of several items by the time we ordered. We waited over a hour for food no glasses of water offered on tables please dont waste your time its not the area its the service. This was last night Saturday September 9th. read more

The food and the drinks and ambience wasn't bad but when the bill arrived we noticed a 70 dollar tip that was applied to the bill without our consent nor did they notify us of a up charge for 4 or more diners. The up charge is not in writing nor do they notify diners of this charge. I felt like that's a shady business move. Diners be aware read more

Tiaundra served me the perfect passionfruit margarita, twice. At a time when the restaurant clearly had more customers than they were staffed for. Fantastic drinks, good food, excellent service. Outstanding drinks. Truly a hidden gem. read more

Amazing service great servers even the owner wowed me. I will come back again! Thank you so so much for your hospitality.

Sugar'd is everything that you would hope for in a restaurant good food great ambiance and beautiful people! The service was a-one and the food was delicious ! That slaw should be bottled and sold ! Do yourself a favor and go to Sugar'd!! read more

Food is great and tasty. Esthetic gorgeous service is a little slow but waitstaff wonderful and friendly

Twin sista to Sugarcane on Flatbush!! Food was great!! Service with a smile. But the ambiance is cute and enjoy the drinks too!!

I really want to love this place but I can't. The food is just ok. Nice staff and it was really cozy inside but the food isn't great and the cocktails were just ok. I ordered rum punch! They used a different rum which clashed completely with the punch flavors. It did not taste like the rum punch I am use to. They need a new chef and to change up the signature cocktails! Rice and peas was good. Sorry but they get 2 stars for food and 5 for staff and ambiance. read more

They need to keep the Rogers Avenue entrance open and close the other. You don't need to be eating and be concerned that someone can just pop in while you are eating. Think safety. The food was very good. read more

Very poor customer service for a highly advertised cinco de mayo. they could not tolerate the crowd that arrived. tacos and drinks took 2 and a half hours to arrive in total. As well as disrespectful staff members who did not know what food they were bringing to the table as well as sending out wrong food. Will not be returning. dont bother going here read more