I've ordered three cakes from Sugar Butter Flour now, each for my daughter's birthday celebrations. My little one has a very creative mind and very specific tastes, and I am so happy with the work from this cake artist! Each cake has been absolutely wonderful, and the flavors are always on point. The bakery is located in an unassuming strip mall, but don't let the simplicity of the storefront fool you. These are top-notch, custom cakes that both the kids and adults at her parties always enjoy. The team is highly responsive, friendly, and great to work with. I feel the pricing is very fair for the quality of custom-made cakes you receive. This has officially become my go-to bakery for custom cakes. Highly recommend! read more

See all

The custom cakes here look amazing! I stopped by the store to see if we could taste the cake before committing to it. I learned the wedding cake flavors aren't the same flavors they have at the store in cake and cupcake form. Luckily when speaking with the young man, he said "we do have wedding cake kits right now". We happily purchased one right away, but wondered how fresh they could be if they had it on demand. Yup, most of the cakes were super dry and hard. The chocolate cakes also didn't have that deep chocolate flavor. Admittedly, we do not like buttercream and wedding cakes usually are limited to that as well as fondant. Every option here is buttercream based so we weren't huge fans, but leaned toward more the tropical flavors: mango, passionfruit, lemon. The mocha, hazelnut and caramel were pretty tasty too. Props for the princess cake! read more

See all

I really didn't want to write this review, however when you pay $70 for a cake ordered a week in advance and not only get this as the final product but have the owner lie and gaslight you instead of simply owning up to a mistake, you lose a long time customer. Look at the picture. The dome of the cake was never leveled and no attempt made to level the layers with custard so I'm paying for a cake that I could've made with premade cake mix and 5% custard? We called in and the worker confirmed there are supposed to be two layers of custard in the Burnt Almond and advised me to email the owner so they could make it right. Look at the next photo. How do you as an owner - instead of simply admitting this was a rushed, dry, and unleveled cake - tell me in one message that the recipe changed because other customers had been complaining about too much custard but that you would be returning back to the original recipe? What am I, 5 years old? Just own up and say someone messed up and you'll keep the quality of your products up - but I guess that's hard to do when you ignore your long timecustomers and already got $70 for a cake that's 95% bread. I mentioned to the owner that their worker stated there would be some closure/resolve to which the owner just stopped responding. Guess when you can't be honest with your customers you...ignore them? read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

See all

I've been coming here for years, and the burnt almond cake has always been one of my favorites. Unfortunately, my most recent purchase was disappointing. It is embarrassing to tell all your guests this is the best burnt almond cake in the Bay Area and it didn't live up to it when serving the cake. The biggest difference were the amount of custard and the top layer (upside down dome??!!) seem to be just thrown together, as evident in photo. Compared to the cakes I've purchased in the past, there was barely any custard filling this time, making the cake much drier and less enjoyable. One of the things that made this cake so special was the perfect balance between the light sponge, toasted almonds, and generous custard filling. With the prices of the cakes continuing to increase, I also expect the quality and consistency to remain the same. It's disappointing to pay more but receive a product that doesn't meet the standard I've come to expect. I truly hope this was just an off day and that the bakery can maintain the consistency and quality that made so many of us loyal customers. read more

Sugar Butter Flour - Why does the top layer seem to be upside down? Plus not enough custard. Disappointing - Bakeries Near Me - Sunnyvale, California

Best burnt almond cake ever! Service is always the best. Kid sweet workers. Very fresh and clean shop. Must stop by if ever in town

Amazing almond cake, rich, creamy, moist, so layers, so decadent. Surprisingly bad chocolate hazelnut cake, it looked pretty with a ribbon around it but it was hard to eat it... very dry, kind of bitter, the only thing that tasted okay there was the 2 nuts on top. read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

Came here to see how their Burnt Almond Cake compares to Peter's Bakery! This place has tons of other delicious pastries and cakes to choose from. The space feels super cozy and service was friendly. They even mentioned their Burnt Almond Cake has always been their bestseller. First bite tasted heavenly. This had more stronger almond and Italian rum flavor and I was pleasantly surprised by the sugared almond slivers coating. The custard was absolutely generous, creamy, and divine. I'd say Peter's Bakery is more traditional, but more fluffier while Sugar Butter Flour has a more modern twist and is slightly sweeter. Their version definitely has more custard, which I personally enjoy... but this may be too sweet for the older Asian parents family. I'd love to come back to try their cookies and other pastries next time. Their Burnt Almond Cake is to die for and would love to buy another one when I'm in the area. I want this to be my upcoming birthday cake! read more

See all

I picked up my daughter's custom birthday cake today and was impressed! I paid a lot more from another bakery last year, but it was not as good as the cake I received today. Yes, it was pricey, but I think it was mostly worth it. The cake itself was tasty, but the buttercream gets too heavy. That's just the way buttercream is. However, all was wonderful and my daughter and the other guests loved it! Thank you so much! read more

See all

My husband and I stopped by around 7pm on a Friday for a few cakes to try as we're looking for wedding cakes. We got the hazelnut napoleon and raspberry cheesecake and these were unfortunately quite dry and hard. We were hoping it was a fluke because we had gone late at night. I returned Monday morning and got a few blueberry poppyseed lemon loaves, lemon poppyseed loaf, and a coffee cake for work. Unfortunately these were all dry and quite hard as well. As if they'd been sitting a couple of days. The workers were quite friendly and I asked a bit about their cakes. They said the cakes are not freshly made and they typically bake when they're running low. But it sounded like things can sit around for upwards of a few days. read more

Sugar Butter Flour - Hazelnut Napoleon and Chocolate Raspberry Cheesecake - Bakeries Near Me - Sunnyvale, California

The burnt almond cake was good. Went in and the cake was available, didn't need to preorder. It wasn't too sweet actually. Some of the almonds didn't taste fresh though. And the worker was kind of rude, not just to me but also the guy ahead of me. Very small place. It's a grab and go. Private lot in front. Thinking if I want to go back for the tasty cake, but don't want to deal with that older worker again.. read more

Sugar Butter Flour - Burnt Almond - Bakeries Near Me - Sunnyvale, California

4 stars as we overall good experience at the sugar butter flour bakery The customer service was friendly and pretty efficient and they package things fairly quickly . - 1 star because the person at the front packing the cakes was coughing and didn't have a mask on. The cakes themselves were good. I do wish they had a sign listing the fruit in each cake; they do have overall labes but I don't recall the black forest cake having indication that it included cherries. I got the Black Forest cake slice thinking it was just chocolate, but it had cherries in it (which is probably on me for not knowing) and it was not my thing, though my husband loved it. We also tried a slice of the guava cake, which my husband really enjoyed, and I thought it was fairly decent (I'm pretty picky when it comes to fruit cakes). The pastries are very rich and on the sweeter side. Personally, I wish they were a bit less sweet, I think that would take them from good to exceptional. Overall, good it's a solid bakery, just a few small things that could make the experience even better Interior is cozy and welcoming, and there's plenty of parking outside read more

See all

We have been coming here for about 13 years for all our special occasion desserts. We stopped by yesterday for some little cakes and treats for my birthday. All their cakes are displayed in pastry cases and they have some custom cake replicas on the wall. They offer a variety of cakes that are already made or you can make a custom order. The owner is very sweet and helpful. Our favorites here, that I picked out, are the opera cake, the princess cake, hazelnut nut chocolate cake and burnt almond cake. They are all so good. Nice thing is, is that they have slices and smaller versions of these cakes. That way you can get a variety. Their cakes are always fresh and delicious. We will be enjoying these for the next few days. read more

See all

UPDATE: Note to self -- when a customer is pissed off enough to write a detailed review about terrible customer service, the absolute worst thing to do is to follow-up with EVEN WORSE customer service: straight-up insulting the customer. After posting my original review, I received this private message from customer service representative Matt C., reproduced verbatim, including typos: "Hi I see you review for Sugar Butter Flour contained lies. I hope you feel bad for lying." That was the entire message. No apology. No attempt to understand my concerns. No explanation of what was supposedly false. Just an accusation that I was lying, followed by "I hope you feel bad for lying." I asked him to identify which specific statement he believed was false, which ended up being ignored. If the business genuinely disputed my account, this was the obvious opportunity to explain why. Instead, they chose to escalate the situation and attack me personally, rather than address any of the concerns in my review. (My original review is as follows, below. This update describes how the business chose to respond to criticism of that service) ---------------------------------------------------------------------------- Original Review I will not be patronizing a business that lies to its customers and then refuses to apologize when called out. A few weeks ago, I called about their specialty Dream Cake and asked three questions: 1. Could they make it less sweet? Answer: No, because the cakes are made in batches. It wouldn't be possible to alter the recipe for just one cake. When I picked up the cake, I asked whether they had another one available and was told this was the only cake they had made. I pointed out that they told me this cake was supposedly made in batches. They then backed down and said that it actually was possible to alter the sweetness of this cake, and that it wasn't actually batch-made. Completely different answer from before + no apology whatsoever. No offer to remake it. I ended up paying over $50 for a 6" cake that was far too sweet for my family's tastes. 2. Could I buy slices instead of a whole cake? Answer: No, with no explanations besides "we just don't sell slices of this cake." So I literally had to purchase an entire cake. 3. Could I, a paying customer, use the restroom? Answer: No. I had driven about an hour from Gilroy and ended up using the neighboring Safeway's restroom instead. There was also a separate incident where I called and was put on hold for six minutes. When I hung up and called back, the same cashier simply said, "Oh, were you the person who called a few minutes back?" and asked me what I wanted. No acknowledgment or apology. TBH, this incident is minor in isolation. Taken together with all the incidents, they demonstrate a complete and utter lack of basic customer service and respect. And the cake itself? Way too sweet, and not what I was told to expect. I was told it was made entirely with whipped cream; in reality, the middle layer was a very sweet custard layer. This is NOT what a Dream Cake should be. By far my worst bakery experience in the Bay Area. I will not be coming back. read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

This place is divine for any cakes - I have tired orange dark chocolate, burnt almond, hazelnut chocolate mousse - yum yum yum! Sure friendly staff - especially Mahati and Nicola. Small place in a strip mall - not much place to sit around. I want to go try their croissants and coffee now :) read more

Sugar Butter Flour - Chocolate Hazelnut Mousse - Bakeries Near Me - Sunnyvale, California

I know it was not easy to make this topsy-turvy carnival-themed cake, and several bakeries said they were too busy with summer weddings to do this. Mojgan did an amazing job replicating the photo we gave her. Looked and tasted wonderful with nice creative touches. A lot of oohs and ahhs. read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

Order two custom cakes for a work event. The cakes tasted great but the service was terrible. These were ordered for a company event. They were delivered over an hour late. When I called they kept saying he was 'on his way'. When it got close to my meeting time, I called and they said they couldn't contact the driver and the manager I was working with had left. When the driver did show he said he got lost. How does one get lost when every cell phone has GPS? Found out later they were late the previous year as well. We will no longer be using them. I asked for a manger to call me back and no one ever did. BEWARE of this place. Once they have your money, they do not care. read more

First time at this bakery, it may have been an off day as upon arrival and us greeting staff- staff responded a mumble and went back to work. Couples minutes of browsing, no questions asked or other interaction- asked us what we would like to order, we ordered, paid and left. The business also had a smell of being mopped with an old mop. Con's- Tried the banana bread (very thick, lack of taste and possibly stale) couldn't eat, Chocolate chip cookie stale just from originally holding the cookie and very very hard. Videos attached. Pro- bakery is nice! Old Tuscan style! 2 other pastries purchased - shortbread and lemon bar were a 3/5. I really wanted to like it but it genuinely lacked the service, smell and quality. $15.20 total for all 4 pastries. read more

I keep hoping the Burnt Almond Cake at SBF will return to its former glory..unfortunately not and the stature of cake has decreased significantly. I've never seen a 1/4" depth, round cake pan. They slice a standard thickness layer of cake and the bits that crumble off are used as layers of the cake. Extra custard is used to attempt to make it level. read more

Sugar Butter Flour - Where's the cake? - Bakeries Near Me - Sunnyvale, California

See all

Friendly staff and delectable goodies. Our two favorites are the princess cake and, since Dick's Bakery is gone, the burnt almond cake. Their cake creators are amazing. I especially like their Gucci purse! read more

Been coming here for over three years to pick up same-day birthday cakes and mini-cake sweet treats. My absolute favorite is the burnt almond cake--always a hit no matter where I bring it, and everyone always asks me where I got it! After Prolific Oven closed, I struggled with finding another bakery that provides the same style cakes. However, Sugar Butter Flour, despite being a bit far from me, is always worth the drive. They have a couple tables inside, coffee, and cookies as well. The workers have always been so kind and helpful no matter when I went. Highly recommend, especially if you're in a bind to find a high quality cake on the same day! read more

Ordered via Doordash, please do not send me "fresh" fruit tarts with old berries and mold, seriously disgusting and not at all what I expect when I paid $20 for two. Luckily, my daughter saw the mold before she ate it! She said the whole thing was soggy and old, both were tossed in the trash. read more

I've always been curious about this place and I'm glad I finally got to try it. I was able to place an order online for a strawberry short cake. It was good! The strawberries were fresh and I like the custard. The outside of it has bars of white chocolate which was good but too sweet for me. I also tried a mini version of their cheesecake and famous burnt almond cake. My boyfriend liked the cheesecake but I liked the almond cake more. The almond cake was also too sweet for me so I couldn't eat it all in one sitting. When you go inside, they do have some cakes, cookies, and pastries on display if you need to walk in and buy something. The customer service was nice and she guided me on what to order since it was my first time. read more

Sugar Butter Flour - Twice Baked Cheesecake (mini version) - Bakeries Near Me - Sunnyvale, California

See all

Such a sweet experience trying out different cake flavors for an event. I'm all about customer service and Morjan was amazing at hosting us. I can tell you their coffee and fruit flavors were delicious! Lots of assortment and customizations. But what I really need to try, is their burnt almond. read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

I was looking for a chocolate cake with strawberries for my friend's 30th birthday and came across the perfect bakery that has it on the menu! I found this bakery same week and the ordering process was seamless. I ordered it online and picked it up a few days later. I think you could even do the next day if you wanted to! I had someone else pick up the cake at the bakery with no problems :) read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

Great pastries and service. Friendly neighborhood joint with good selection. Recommend for same day and order ahead cakes. Price was solid and they have options for different ranges of items for all scenarios of sweet treats. read more

Can I give zero stars? On top of everything else that went wrong with this .... I paid $130 for a MARBLE cake, and it is not even MARBLE! read more

Sugar Butter Flour - NOT a maeble cake! Just layers of vanilla cake and chocolate cake, NOT MARBLED, at all! - Bakeries Near Me - Sunnyvale, California

Ordered their tiramisu cake. It was dry and not very flavorful. Also the writing on the cake looked like a first grader had written it. Very disappointed as it was for a milestone birthday. read more

I used to be a big fan of this bakery and had ordered my daughter's 1st birthday (2-tier fondant burnt almond) cake back in 2018. I ordered my daughter's 8th birthday cake (6in round carrot cake) this weekend and was pretty disappointed with the quality. Thick layers of frosting and very thin layers of actual carrot cake. The cake did not taste very good and everyone ended up throwing away half the slice because it was all frosting. read more

Sugar Butter Flour - Carrot cake - but mostly just frosting... - Bakeries Near Me - Sunnyvale, California

Sister bakery to my favorite bakery in the bay- La Patisserie in Cupertino. We were in the area and decided to pick up some individual size burnt almond cakes. We really love their burnt almond cakes. It has a strong and flavorful almond taste. We love that they add in a thin layer of chocolate cake and the custard is what seals the deal. Everything together can make it super sweet but we seem to like it. We got at La Patisserie and heard SBF has the same thing. It's our favorite Burnt Almond Cake! We think it beats Peter's Bakery too. Peter is the original but I feel it's super light and at times tasteless and dry. It's the only the cream that makes it. Huge fan of their cakes! read more

Sugar Butter Flour - Cakes - Bakeries Near Me - Sunnyvale, California

See all

Best wedding cake that I've ever had was at my own wedding. Thank you Sugar Butter Flour! read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

I came into the store to get a gluten free cake and was recommended the raspberry chocolate. It looked gorgeous, and I ended up buying the 6 incher. I was so surprised by the deliciousness of the first bite... it's not all the time that a cake that looks beautiful also tastes incredible. The bakers are very talented people and I'm motivated to try their almond and carrot cake next time. I highly recommend the raspberry chocolate (and I'm not even gluten free, that part was for the birthday girl!!) read more

I ordered from this establishment via DoorDash.. sitting across the country in cold Kentucky... because I wanted to send something sweet to a sweet friend. Randomly Googled dessert places in and around Palo Alto, came across this bakery with almost perfect reviews. So I took a chance. Considering that it was a Sunday and just a few hrs before their closing, the online selection was decent if not great. I got some pastries doordash-ed within 30 mins! And I just heard from my friend that the pastries were delectable! Btw, I must add that they looked yummy in photos Now I'm looking forward to visiting this bakery on my next visit to SF. PS: The photo is a screenshot of my friend's Insta read more

Sugar Butter Flour - Bakeries Near Me - Sunnyvale, California

The chocolate truffle - so sweet that I threw it out. Yuck! Twice baked cheesecake - okay but very bad compared to cheese cake factory. Asked to write happy birthday and they didn't even offer to write it on a bar of something, just ignored request. read more

HOLY CRAP! This is a new bakery for me but they absolutely killed it. We had a birthday party for our best Irish friends for 50 friends. This cake not only looked amazing but tasted even better. read more

Sugar Butter Flour - Cake - Bakeries Near Me - Sunnyvale, California

I ordered a dream cake online, picked it up when they said it was ready, and there were no decorations like a rose or fancy edge, and the writing was brown. I got this for a cancer survivor friend of mine for her b-day. I was so ashamed how blah it looked. To pay over 60.00 for that cake was my reason not to be back. I dropped it off at her work, I just hope it was tasty, as I will be asking her. read more

When I selected the large cheesecake I asked the guy working there if there was someone to write out a "birthday message". This implies I had a custom message. I was NEVER offered a pen and paper. Figuring I had to pay for the cake first, I was trying to get the card reader to charge my card while, unbeknownst to me, the dude was already scribbling "Happy Birthday" in big letters. When I finished the transaction, he showed me his handiwork. Shocked and upset, I said I had a name to add. He said he could "squeeze" it at the bottom. I knew what that would look like-- in that handwriting in the tiny leftover space he pointed to. If people are going to spend $70 for a cake, PLEASE have personnel that can do a decent job. Now I know I can't depend on this bakery to deliver quality service. This whole exchange was totally unprofessional. Then we ate the cheesecake. The overall texture was dry and the flavor-- tasteless, as if it were a few days old. Buyer beware and look closely at the strawberries on top. read more

Sugar Butter Flour - Cheesecake from SBF - Bakeries Near Me - Sunnyvale, California

Got to try their burnt almond cake for my birthday. Which was picked up for me so I never got to visit the place physically, so I cannot speak about that. But what I can speak about is the cake. The cake was very good. The almonds were of good quality and I believe they had some sort of sugar glaze on this of their burnt almonds with the hint of rum flavor. I really like the flavor of their almond. Their chocolate and I believe it was custard filling was also quite nice. It was not to overwhelmingly sweet which is always a win! I don't like sweets when it is too sweet. This place did an amazing job with their cakes. I will have to try their other stuff next time. read more

Sugar Butter Flour - Burnt Almond - Bakeries Near Me - Sunnyvale, California

This is apparently a sister bakery to a favorite local bakery of mine, La Patisserie in Cupertino. Store layout is similar and it really gives more of the friendly, home-made vibe when you walk into the shop. There is a nice selection of cookies, pastries, and especially cakes. I'm not a big fan of cakes because they tend to be too sweet, and the same goes here. I'm sure I'd enjoy the cookies more; nevertheless, I wanted to try the reputable burnt almond cake here, and I would attest that there's nothing quite like it. Layers of different cake flavors paired with the almond flavoring really harmonize well! read more

Sugar Butter Flour - Mini Burnt Almond - Bakeries Near Me - Sunnyvale, California

Been here so many times, and taken so many people, I've lost count. There's no way you can convince me there's somewhere better than this. If you haven't been here, you're doing yourself a serious disservice! Burnt almond cake, lemon tart, peanut butter, cookies, macaroons, and I wish I could enjoy the cheesecake more but my body doesn't appreciate them (on the way in though they are absolutely heavenly!). Had the pleasure of having their coffee here as well and it was equally tasty. Seriously though, just go. At least once. And then find yourself going back over and over again. I don't need to say I told you so. But I'm warning you now read more

SBF did an amazing job turning ideas into reality with our kid's birthday cake. We showed them few pictures for inspiration from our pinterest board, discussed some details and our budget, and voila! Probably the best Bluey cake we've ever seen :) Our daughter was so very excited to see this cake, and this is why we keep coming back here for special occasions. You can definitely count on them to produce beautiful works of art! read more

Sugar Butter Flour - Bluey gradient cake - Bakeries Near Me - Sunnyvale, California