I have been here 3 times this past year and each time the food is freezer burnt!! I mention this and they laugh and stare at me like it takes a genius to tell them to turn down the thermostat? !! They admit ice all over is not normal, but ignorant attitudes. buckets of green tomatoes=stomach ache and diarrhea! News flash, if tomatoes aren't ripe yet you don't put them in a cooler! Set them out on a counter room temperature til ripe. Literally food frozen to the sides of the bucket is ruining this type of food. Try Google for God's sake! O ya hiring employees that "don't like vegetables" =bad sandwich making. ...plain insane. read more

Wow, talk about mixed reviews! Most of those one-stars seem like they were from a few years ago, so maybe the management has switched over since then? Anyways here is my take on this particular location: It's a Subway, and I'm sure if you're reading this you've been to a Subway before. The workers at any sort of fast-food joint usually aren't too cheerful, but I've never had a straight-up problem with any of the employees here. If I worked at Subway, I wouldn't be too happy either. But here's what earns this Subway a sparkling 5 stars: IT'S OPEN TWENTY-FOUR HOURS. IN IRVINE. The boring-est city where NOTHING is open late, let alone 24 hours. And it's the only 24/7 Subway I've ever seen. Good for me because I don't like filling my stomach with grease late at night and love me my subby subs. Not only that, it also has a lovely little patio for my dining pleasure and is located in a good sized shopping center with other restaurants and a Rite Aid & Wholesome Choice, so I can run errands before or after my meal if I wish. One note: Irvine cops do like to frequent the place, so make sure to take your shady business elsewhere! read more

Y'all need to stop hating on this place! It's open 24/7, and the guys who work there late at night are extremely friendly, partially because they're entertained by the drunk customers or the students who are cracked out from studying until 3 am. What's even better is that they have PESTO and amazing OMEGA-3 bread (I could eat this by itself)! Be smart and just stick to turkey or ham for the meat selection, because everything else is rather fake tasting. They also have a nice variety of kettle, baked, and new flavor chips. But my favorite part are the cookies which are ALWAYS in stock, especially the new raspberry cheesecake cookie. Yum-o :) read more

Customer service was pathetic. Lower than the bottom of the barrel. Had to repeat every ingredient and instructions twice coz the girl was busy talking to the coworker and being completely disrespectful and trying to rush the order. This was 9PM on a sunday night with not a single other person in the store. At the end they had the audacity to tell me "Well thats how we have been trained" & "i dont really care, have a good night"..Well clearly you dont and soon your customers wont either. Feel sorry for you and the people who trained you. Good luck ! You need it with such employees. read more

As i was paying, i noticed an additional .40 charge...true not much, but the receipt said for toasted and my cold cut was COLD.. Then i look down and see Cockroaches...the guy next to me jumped and squeeled LoL Anyways...just nasty, cheap on topping and rude... read more

Very good and friendly workers, fast and helpful, very recommended. It's open 24 hours. read more

This is my favorite Subway! The place is open 24/7 and it is always clean and smelling great. There is always happy employees welcoming you as you walk into the front door and I've never had a bad experience from the several times I've came here to eat. They have seating both indoors and out. The only two down sides is that they don't have the $5 foot long deal anymore which is unfortunate if you order a Veggie Delight and the location is small so they don't have a restroom. read more

This location is great because it's open 24 hours, but the later you go, the slower the service is.....not sure why but it's been the case many times. Maybe the employees are half asleep at late hours? Good thing I'm pretty chill.....Haha :) read more

This Subway is pretty legit, I've never been grossed out here and it's open 24 Hours, what more can you expect from a subway?? Literally as good as it gets for subway. Fun tip though, they charge you tax on $5 foot longs only if you toast them! read more

Horrible customer service, one worker said she just came back from having knamonia and coughed on my sandwich... Didn't have tomatoes or and veggies at all and said they ran out... they got my cookie from the back which was stone cold and very slow movement read more

I'm going to keep it short and simple since I'm sure majority of ya'll have been to a Subway. I don't need to go into details about it. Pro: open 24/7 perfect for a person like me who always get hungry around midnight. Also conveniently near my house! Con: They tend to be stingy on whatever it is you choose to have put on your subway. They barely put on the sauces I choose, even lettuces, or other stuffings. Don't know if it's cause they are falling asleep at these wee hours, or if it's how they get us to loose weight lol read more

The portions here suck! I got the meatball marina, the amount of meatballs in the sandwich were okay BUT when it came to putting the other ingredients they were so STINGY! Maybe it's because they were near UCI and they were expecting a big rush later...but still! I had to ask for EXTRA lettuce and tomatoes and when she grabbed the tomatoes she grabbed ONE SLICE -______- are you serious man? Service sucked too, went back up to the register to get a cup of water and I ended up waiting about ten minutes for a cup of water. The two employees were just chilling in the back of the store, it was not until the store got crowded that they came out. I understand if a employee wants to take a break, but there should at least be one employee at the register. A customer should not wait ten minutes just to get a cup. Got the $5 footlong which is usually a good deal but at this place it was meh. I love subway, but this specific location sucks, go to the one on barranca instead :D they hella stuff that sandwich. read more

I don't know why this place gets slammed so hard on Yelp. The staff has always been crazy-nice to me (they hand me free cookies like they're going out of style, ask after my girlfriend, etc), and they make a good sandwich. Yet for some reason I have seen, at this location more than anywhere else I've ever eaten, the employees get abused by customers in awful ways. It's very strange. Anyway, if you've eaten at Subway, you know what you're getting here food-wise--it's no different than any other location (besides the location on the UCI campus, which puts double meat on like every sub because their employees are college kids who DO NOT CARE ABOUT PROFIT MARGINS WOOHOO). What's notable here is the service, and that's what keeps me coming back here instead of elsewhere. read more

I'm telling you the best customer service at this subway, no lie. Michael and Austin best graveyard workers there is. I was having a bad night and I was hungry and decided to pull up at a subway and thankfully I did. My own mood changed after my meal. Headed to the gym with a positive attitude and came home. That saying how one good comment can change your mood is completely true. Michael and Austin one of the best workers yet to be seen. I'll be coming more! -shak read more

The guy who runs the place is awesome, the guy who does lunch is great too but the new evening staff is garbage. Hire new help!!

My fiance and I went in to get 2 simple sandwiches at 11pmish tonight. The employees name was "Jason", or at least that is what the receipt says. He was very stand-off-ish from the start and was assembling the sandwiches with a very sloppy and angry attitude. Literally slapping cheese and crap on. He barely even prompted us for the next step in the process, just set there and kind of expected us to know what he was hinting at. Half way through another employee came through late for his shift and I guess that's what he was so upset about. Either way it was a terrible experience and 24/7 or not, I will not be coming back to this Subway. read more

I went this morning to get a sandwich. Ask the guy was making my sandwich there was roaches crawling on the wall.....

If I could give 0 stars I would. Both employees including a bald guy with a black shirt who I'm assuming is the manager had really red eyes and were high. The customer service was so crap and we've never been treated so rude. Not only did both of them have red eyes, but they couldn't even form sentences properly. He kept stumbling on his words and the manager couldn't even work a register.... he tried to charge us $12 dollars for a simple footlong and once he rang us up he just shoved the sandwich to the front of the register. I can't believe a franchise would let such a person work at subway let alone allow their employees to be high at work. I will be complaining to corporate because this is unacceptable. read more

I've been to subway maybe 10000 times. This one is fantastic!! It's the best one. Shoutout to Paulina and especially Fernando working the late shift. They hooked up an incredible wrap, and didn't even complain when i got too many toppings and it was bursting at the seams. 10/10 would subway again. read more

I ordered two turkey sandwiches. I got home and had two sandwiches with no turkey. The people serving the food treated me like I was inconveniencing them. read more

Gross Asian coughing after I order while they tell me no onions or bread that I want!!!! Gross

Worst Subway I've been to. We got here at 11:50PM and ordered 3 footlongs because of the deal that said 3 for $18. Kofi took our order and I have never seen such a slow worker. I don't understand how someone that slow even works. He took 15 minutes to make 3 sandwiches when a normal employee makes it under 5. He really switched his gloves every single time he made a new sandwich. Because he took so long, we couldn't get the deal because it was past 12AM (the deal doesn't even say that it doesn't work after 12am, just after 3pm). He mixed up my sandwich with my friend's. Like what. It's in order of how we're standing. And hear this, I clearly asked for CILANTRO and he almost put SRIRACHA on my sandwich if I hadn't immediately stopped him. WORST SUBWAY EXPERIENCE EVER. This guy needs to be fired. read more

I drove all the way there at 1:30 am, what I've been told was there's a maintenance on system and they can't take orders.

Graveyard shift crew is awesome. Best subway in the United States. Better than most subways they actually make the sandwiches well so that all the ingredients are balanced. read more

Adam and Michael are lit. Excellent customer service even at 2am. Idk if they're getting holiday pay but they should 100%. Sandwich tasted bomb. read more

The people taking orders were very rude and kept on making snide comments in Spanish producing a very uncomfortable atmosphere for the people in line. I know Spanish so I could tell I was being treated with sarcasm was it because I asked for my sandwich to be toasted with onions and bell peppers!!? read more

The best subway! I come here a few times a week and everyone is so nice and remembers my order. Plus, It's open 24 hours!!

Cassidy is honesty the best subway worker I've ever encountered in my life. Her service is extra ordinary. Such a superb worker honestly deserves the highest raise possible for an employee. read more

Literally the BEST Subway location! Not only are they open 24hrs but the sandwich artists are great! This was the best subway we have had in a while! Amazing!!! read more

I'm shocked how many negative reviews there are of this place. I came here twice in the last few weeks and had pleasant experiences. I went in and was greeted by a nice worker, got my tuna sandwich to-go as always and left. It was just like any other Subway, except this location is a bit small. It was very clean, no problems at all. There is plenty of parking, and tables outside. read more

Great service! The lady there always remembers my order and to bread is made fresh everyday!

I've been to this location a few times and I really don't like their service. Their employees always seem like they don't want to serve customers. Especially when I visited this evening, the server didn't even greet me back when I greeted him first (he even looked annoyed that I was there right before his leaving) and when I handed him my credit card to pay, after running it he threw my card in the air so it would drop on the counter top. I consider that very rude and I am most certain I will not return here. I sent the above comment to their customer service and I even registered here so I may leave a comment. Seriously, there are so many Subway restaurants around here (seems like at every corner these days), I will just take my business elsewhere. read more

Explosive vomiting for 12hrs/7 sessions, 2 day recovery. My roommate called the Subway (I was incapacitated) to warn them what was happening. He said the employee on the phone offered no refund, meal voucher (not that I would eat there again), or even an apology. It's cheap food but you're playing Russian Roulette every time. I guess Jared lost all that weight by puking his guts out. Avoid the BLT read more

Ugh, don't spend your $5 here. Their sandwiches are soggy and tasteless. The chicken doesn't really taste like chicken. Why do they squish the bread when they're slicing it? If you've ever seen infomercials for those awesome knives that can cut through everything without ruining it, Subway is the reason why they invented crap like that. I literally cringe everytime I hear those darn $5 footlong commercials. Bad food and bad commercials and bad service. What a winning combination. read more

Worst subway sandwich I ever had in my life. Horrible quality food. Dirty staff & poor service.

We came to this subway and all we wanted was a nice meal for dinner. But Michael went above and beyond to make our experience wonderful. He continuously apologized for the wait even though it wasn't his fault or a problem to us at all. He is definitely the kind of encounter that you would want when it comes to customer service. Thank you Michael! We will definitely be coming back to this specific subway again! read more

I've been coming here for a while now and am always happy to see Austin and Michael working. Friendly and Professional, they both provide the best customer service. I will keep coming back for sure! read more

Pretty standard subway experience. The customer service is pretty good, they rip through the line quickly, and it's pretty clean. There is a lot of room to eat outside. They also give away a free cookie on Tuesdays. If you have never had a subway cookie it's worth going just for that. For some reason subway cookies are amazing! read more

typical subway... dining room in too small... you eat your sandwich with the people who are ordering have their butts in your face... read more

Subway - Nice meal - Fast Food Near Me - Irvine, California

Large parking lot. Ok service. Ample seating outside. Not utterly clean but none are anyway