Review #905 Posted on 7.20.25 I came in on Sunday the 20th to get a late night meal when I got into town to stay 1 night prior to a flight out of John Wayne the following day. A very nice lady named Elvita helped me out. This spot is located in an outdoor strip mall located on Culver Drive. This spot I believe is open 24/7 which in my case was huge as I hadn't ate all day and was beat tired and just wanted something quick. They've got all the classics here, and a current deal going right now too. I didn't partake, but I believe it's buy 2 footlongs, get 1 free. read more

Our Nestor gave us the best service. He made a teriyaki 12 inch sandwich to my liking. It was very patient and friendly. I highly recommend this location. read more

I'm rating this based on subway standards and for what it is, basic sandwich shop! Not a fancy one and for that, my kiddo was happy and full and loved the Powerade after feeling dehydrated. It's nice we can sit outside at the tables. We got 3 footlongs to take advantage of the buy 2 get one free. Kiddo enjoyed his pepperoni one but we got overcharged as they priced it as a bmt but he didn't get salami or ham with his just the typical add ons. The meatball boss was yummy warmed up for him and the classic turkey turned out well. Staff were ok, not mean but responsive. They explained things if we had questions but at times a little hard to understand. Overall, not a bad stop if you're in the mood for a sandwich. read more

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Stop allowing people to serve you trash. This was upsetting to see. There was no crowd. It's 11:00 at night. The food should have been presentable. Look at this. It looks like bacterial heaven. There is no way I would let anyone serve me trash like this. read more

Subway - Garbage SUBWAY ON CULVER - Fast Food Near Me - Irvine, California

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Worst service ever, zero service and attitude comes with the tuna sandwich looks like I have had tuna sandwich in so many different subways, the tuna tasted weird and the produce wasn't fresh. Couldn't even finish the sandwich Unfortunately the place wasn't clean as well, atmosphere was off as one of the workers was talking loud on the phone behind the counter Never again!!! read more

JUAN and SERGIO the most MEAN, RUDE, and IMPOLITE managers that I have ever saw!!!! I have lived in this neighborhood for 14 years and am a customer of this store. They were 2 sisters working "Ana" and I don't remember the other sister's name. They were both nice and friendly. I haven't seen them in a while but they are also 2 other girls working there that I think they are kind of new. They are friendly too. But this morning I went there to buy a six inch sub of the day. There were 2 guys. BOTH VERY RUDE. As soon as I entered the store and I waited in the line which was only a young couple and that's it, one of the guy instead of acknowledging just asked,"is it a pick up?" And I said,"no" he said, "are you here just to say hi?" I was upset with the way that he was talking to me but I just said,"no, I'm here to order" and he said,"20 minutes is the wait time" I was surprised because as I said there were only one couple ahead of me. I said, "20 minutes? I just want a 6" sub of the day" as soon as I said that, the couple told me, go ahead you can order yours. We are still thinking. I thanked them for the offer. My order got ready in 2 minutes but the same RUDE guy charged me for $8.99 and when I told him it's not gonna be that much, he just confirmed the cost with his head instead of talking to me cause he was on the phone. I was in rush to get to work and I was also mad. I paid and I left. On my lunch break I checked the receipt and I saw that he charged me for a chips and drink as well that I never asked and I never got. I called their store and I told the guy, and he said o yea you can come and pick up a chips and drink. I said I didn't want a chips and drink. You need to refund me, and he said no we can not refund. Only the owner of the store can refund you and he comes to store every other months or couple months! And I asked what is your boss's name? And he hanged up on me. I went there after my work and I told one of the girls about what happened in the morning and I need to talk to their manager, and the girl said, " those guys are my managers that gave you that service in the morning" they called JUAN and SERGIO And I was like "Wow!!!!!!!!!" read more

Cheep , unprofessional, rude manager June and tاe employees . Bad food and likely a suffering business . even though they stay open 24 hrs but always empty and not a favorite of the community . Don't recommend this place however , there are other subways nearby that they offer a lot more . I live in the area for 30 years . Last Sunday early in the morning on my way to work I stopped to get a sandwich for my lunch as there is no resturant to get food where I was working . I've ordered a tuna sandwich but at the first bit I found it so salty I couldn't continue eating it . Later in the afternoon I stoped to complain but the lady behind counter was rude and uncooperative telling me I should complain to the Manager who only works until noon . I tried several times to contact him which it was unsuccessful . Finally today I talked to him . Unfortunately his respond was not professional asking me that I eat most of the sandwich which . However when I returned the sandwich it was still in the bag with the receipt which employee didn't want to even look at it and asked me to throw it in the garbage . Today after explaining the situation for the manager after 3 days he is asking for the rest of sandwich and the receipt in order to give me a refund or at least acknowledge the problem . A simple sorry would've been fine but accusing me of something that he did not see was cheep and insulting read more

I've been happy with the subway staffing recently! I wasn't happy with a particular individual who served me horrendously just about a month ago. I haven't seen the guy the guy since, and I've encountered new hires that were absolutely lovely. Come by guys, they'll do you right read more

They do their best and this location gets busy so I really appreciate the efforts the staff put in, I never worry about quality, they listen to me and are always accommodating and helpful! Grace under pressure, I hope this company treasures their people! Tony & Eldra for the win! They made like 15 sandwiches in a row and then had me so 10/10 for staying on task! read more

Subway - Fast Food Near Me - Irvine, California

Came for a late night meal and service was very friendly and food tasted fresh. Only issue was one of the soda flavours was not dispensing properly. read more

Staff is always so friendly and helpful making sure we get advertised deals. I asked if they could make my online order closer to the time I got off work since it only let me pick certain times. When I got there, it should've been made almost an hour earlier with the time slot I was forced to pick.. but she told me she made it fresh just 5 minutes prior to my actual arrival. Very great service. Thank you!! read more

Store is immaculate. Always have enough personnel for whatever time of day. Always greeted, a feat considering how many kids are hired. Hate the new menu - that said, grateful everyone remembers the old, better menu or you can Google and read them the ingredients. Come weekly or at least monthly and always get a delicious sandwich with friendly employees. It's the holidays; please remember to tip these hard workers! read more

Great sandwiches!!! Customer service is amazing!!!! I would definitely come back and will be telling my family about it.

Eldre exhibited EXCEPTIONAL customer service and patience With my order. I've worked in customer service over 20 years and I can say he's an absolute asset to the team read more

Decided to write a review on this particular Subway located in the mall on Culver & Michelson. Subways are all the same, right? Wrong, this Subway provides exceptional customer service: smiles all around, there are least 3 staff on hand, sometimes 4-5 depending on day & time, and they greet and thank you for your business. This Subway became busy because the owner had one he had to close off University & Michelson (that was where I went). This Subway stays busy due to its location near Wholesome Choice, Rite-Aid, dentist & doctors offices, and a Crown Ace Hardware; along with the many residents and UCI students that visit this mall daily. The sandwiches and all they do with them are actually more tasty as they recommend certain condiments & toppings if you ask. This is my 6th or 7th visit since the closure of the other store and so far, I have had 4-Star experiences with an occasional 5-Star (perfection from Valerie) experience. Happy Eating and Fight On! read more

Subway - Come see Valerie! Killer sandwich - Fast Food Near Me - Irvine, California

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mobile app order gets voided/canceled later half the time, always wastes my time. especially happens when a deal/coupon/sub of the day is used read more

how many times do they forget my potato chips. I order two items Sandwhich and chips they never get it right! Subway 3548 E Chapman Ave Orange Ca 928699 read more

This is the first time I'm posting a review! There is an employee working at this location. I'm not sure if his name was James or Jamie. Worst employee ever. He's too tired and does his job in a very dirty manner. I understand people have things going on in their personal life, but they shouldn't take it on in their job. read more

Okay so I called Subway before I went there to make sure that they accepted EBT I drive all the way to the store and I want a Philly cheese steak my EBT card has $12 on it and I Have A Dollar Cash for a $13 Philly cheese steak well Anna at the register which is the one who made me drive to Irvine to see if I can get this food says that she can't put $12 on EBT and accept the dollar in cash to get my food I don't understand what the problem is so I asked for a manager well manager is not there and they can't give me a phone number so they told me to call the store when the manager's there at 6:00 a.m. anyways what I really wanted was a 699 ft long which I found out you can only order online but you can't pay with EBT online so you can get that anyways really frustrated not happy didn't get any food anyway it's not Anna's fault but why is it so difficult I asked if she can call the manager and I guess you couldn't or she wouldn't anyways not very happy read more

Subway - Accepts ebt - Fast Food Near Me - Irvine, California

I work early in the AM and usually come here for a breakfast sandwich. I ordered online a breakfast wrap and picked it up. When I got to work the sandwich was loaded with onions and everything else I do not like on a sandwich. I didn't get off until the evening so I was unable to bring the sandwich back until then. Spoke to man that made it and was going to make me another, I stated I was not hungry but would like a refund. The guy told me he would need to contact manager for refund. I even stated that I would get a gift card. Manager told the guy to have me come back on a monday. I advised him I was unable to. I would like a refund now please. Then Stephanie asked me tons of questions about "why did I wait this late to bring the sandwich back?" I showed her proof that I worked late and that it should not mattered the sandwich was made wrong and I wanted my money back. Instead of providing good customer service she got a stink attitude and said "well I am busy and I can't help" Instead of just trying to help and let me speak to the manager over the phone.. Stephanie nor the guy offered any apologies or even said next time you come in we will offer you a free sandwich. So I asked her name and snapped a picture of her. I never received my 10$ back and was never asked for my information so a manager can call me. Instead they gave me his number along with the store owner to call. I will never return to this location and Stephanie should be fired for her lack of customer service. Keep the 10$ and help stephanie buy a better attitude. read more

Subway - This is Stephanie! She is very rude and has no customer service skill what so ever.. Be careful she might spit in your food. - Fast Food Near Me - Irvine, California

The food is very good, one of my go to sandwiches. The workers are really nice and welcoming. The inside is small and cozy.

Located in a nice big plaza - Its a bit hidden with all the other bigger businesses around it. There were 4 staff members the day I stopped by and 2 of the were preparing a large order and the other 2 were helping walk in customers. It took a few minutes to get to me - but they were nice and was able to get build the sandwich I wanted with ease! The 4 girls seemed to get in each others way - and slow them down. I think they need to find a better way to work on walk in customers and work on platters at the same time read more

Quality and service has gone up, but still only giving three stars because this store WILL NOT honor coupons :/ The app denies all promos or coupons for this location. It's the only one in the area that does. We would probably eat here more if they would honor the franchise deals. read more

Great customer service from Eldre give my man a raise talked very well about the company great man

My BF and I stopped by for late dinner Monday evening. We ordered online 15 minutes beforehand and order was ready! This place is open 24 hours, located in a huge plaza so plenty of parking. Surprised there were few people ordering food there. My BF got the footlong italian BMT ($8.75) and I got the footlong turkey sandwich ($8.75). We also got the broccoli soup on the side at the place because we couldn't order it online. We both got all the veggie toppings and cheese. Sandwiches were toasted well, with plenty of veggies, meat, and cheese. Half a sandwich was more than enough for me. Wish they put more mustard on my sandwich since it was a little bland. Overall, clean interior and fast service. Highly recommend stopping by here for a quick and healthy meal. read more

I read some reviews about this Subway and decided to try it out. I was not disappointed. Sergio and Juan were very nice and friendly. They also made some great sandwiches. My wife and I like the flatbread so I got two footlongs with turkey and ham. Overall it was a pleasant experience and I will definitely be coming back to this Subway. read more

This place does not follow the health and safety standard regulations. They had an employee male working behind the counter who had hair look like a mop leaning over all the food. This guy didn't even make my sandwich, but when I got home I called the store, I had one of his long hairs in my sandwich. I noticed he also took cups out of containers by putting his fingers inside the cup disgusting I called the manager didn't feel like he even cared. I tried calling corporate office. That is a joke. You cannot call them. You only email them. The email submission form would not work so I'm calling the health and safety department read more

I'm sorry to say that to my friends great employees Anna Olga yesterday I was there to pick up my sandwich like I usually do so as I arrived, there was no customers no one there there was two employees. One of them was Ashton, and the other one was the other guy that I did not ask for his name so this guy was helping me to build my sandwich well the way first he came he did not change his gloves because he was touching the walls all the stuff talking to the guy so I asked him nicely. Please change your gloves, so he change his gloves, and then, as he started my taking my order, I told him 6 inch wheat sandwich toasted the way I wanted he was cutting the bread like I haven't seen before the bread was completely disorganized so I asked him I said are you new he said yes know it's like yeah I'm here for the past two weeks. I said oh no wonder the way you're cutting the bread and we both laughed so I had and then he asked me again. What do i want in it? I said all with breadsticks and toasted with pepper jack cheese the bread was burned. I didn't say nothing. I know he was new and then I told him what toppings I want but he doesn't know how to put the tuna on bread that's fine too and I saw how you was putting the topping on the bread and how we applied the tuna he just ruined the sandwich and I just told no no don't all the sudden I hear Ashton screaming at me can you give the guy a break and I said do not interfering in our conversation I get upset and I told them do you mind. ? He was very rude I told him you take your own customer and he start yelling and telling me stuff I said OK you better stop or I'm gonna complain about this did not care it was just going but So. Honestly, I never had that experienced this behavior in this location. I like everyone that works here beside this Ashton guy he was just rude who right to talk like that to the customers. I forgot to mention, I was so upset and forgot to ask the guy to put mustard and Sriracha sauce.this location great employees best service deserve five star. Ashton was my first bad experience. Thank you, read more

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I LOVE THE FOOD SERVICE HERE! I come here very late and the staff is very helpful at the night. The people working graveyard are so energetic. Shoutout to Marcel for making the best sandwich of my life. read more

The sandwich artist greet and welcome you as you walk in. Their sandwiches are pretty fresh and fills you up. I usually get the Spicy Italian 6 inch on Italian bread and it's the best! I changed my mind about adding chips and a drink at the last minute and the employee made sure that I was charged for the combo rate. Very considerate and I appreciate people that go out of their way for me. read more

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Ana & Olga were super helpful & courteous!! They went above & beyond their job to help me out with an order. They made my food fast & delicious! They make the ambience a peaceful & relaxing environment. GIVE THESE TWO A RAISE!!! Thank you so much again!!!!! read more

So tonight I ordered from Uber eats but before I did I called and I spoke to a guy named will and I asked will if he can please make sure that I have extra mayonnaise on my sandwich because I couldn't find the function on Uber eats and he was kind of smart with me about it I didn't pay much attention but when my sandwich got here there was no minis on it and when I called to try to see what was up ignores the calls the rest of the night unprofessional and honestly the sandwich tasted weird like I don't feel I feel like this guy mad at mess with it but the fact that he cost me $40 cuz that's how much it cost to get it off Uber eats and couldn't just put the mayonnaise on it like do your job I was very polite to u on the phone read more

Subway - Fast Food Near Me - Irvine, California

There was a kid working there , blonde hair probably in his mid 20's Spoke to us super rude and was slamming everything super loud after each request we made , and after we requested a cup of water , he basically threw the cups so hard that the cups fell on the ground , and didn't even apologize or anything , he just looked and rolled his eyes and turned away and went inside the back kitchen. read more

What a wonderful surprise! Service was phenomenal. Meatball sandwich was delicious. Great choices of drinks. Fantastic choices of chips, plenty to choose from. The staff is friendly and I felt like I know them read more

I came here yesterday with my wife for lunch. We ordered two footlongs and both of them were delicious. Then my wife wanted a footlong churro and unfortunately the churro wasn't what we expected. The churro was mushy and soft. Churros are supposed to be slightly crunchy and not smothered in cinnamon. Don't advertise footlong churros if it's gonna taste like shit when a customer orders one. Just saying! read more

I'm a regular at West End Farragut store. I have gotten sandwiches in the last few days and Brook was great. Tell her thanks for the banana pepper recommendation! The staff are always helpful and I appreciate them- Angie read more

I like it. Sandwiches are alright. Service is good. Ambiance is like your normal subway.

This Subway gets a four star review on the basis of it being open extremely late for Irvine standards. Service was surprisingly friendly and attentive at that hour, as well. Tuna fish on toasted bread never tasted sweeter! read more

Great location. Fresh ingredients. Friendly staff. They are open 24 hours, and I get off work late. So, I might stop by frequently. I like to give my businesses that appreciate me, and I felt super comfortable here. read more

Would not recommend to eat here if you work night shifts. The night staff at this location seemed annoyed and really lazy. I walked in and immediately noticed the veggies were not fresh at all! I asked for avocado on my wrap and got less then 1/4 of the avocado. On top of that while he was trying to get the avocado on to the wrap he dropped it on the nasty cutting board! And to top it off he did not care to wrap it properly causing the wrap to fall apart immediately. The 1/4 of avocado ended up on the floor along with everything else. I am definitely not returning to this location. read more