Terri is a very helpful and kind person - great customer service here. I was nervous about storing…read moremy things but Terri was very reassuring, explaining their security process to me. This property is neat, clean and feels very secure! I only needed a short term rental and I would definitely come back!!

We are sad to be leaving after 9 yrs of wonderful, no drama service. We never felt that are storage…read morewasn't secure even through the 2017 fires. We were blessed that our unit was still standing after the fires because it was the only thing left of our family stuff. Terry and team were thoughtful and kind during those times. I would have no concerns to come back if I needed to. I highly recommend this storage location if you are looking for secure, clean, kind facility. They also have U-Haul trucks available for rental if needed along with packing supplies.

Pacific Mini Storage in Cotati has been the perfect place to my furniture…read more The area is clean and easy to access. Cherly, who is at the office is very helpful and courteous and is ready to help with any questions you have. I am very pleased with the service for my storage unit is the very secure and safe. I strongly recommend Pacific Mini Storage. Carol from Portola Valley, CA

Cheryl at Pacific Mini Storage in Cotati has been very kind and helpful to us through the process…read moreof needing two storage units and then combining them into one unit. Needing to store your belongings can be stressful and having someone like Cheryl running the office is great.

I have been with this company for a few years now. The place is clean, safe, and hassle free. The…read moremanagement team is easy to work with and polite and helpful. I would recommend Expressway Self Storage wholeheartedly. They are a five star organization.

Well, this review is overdue by several weeks. I was looking around for storage facility and came…read moreacross expressway self storage in Rohnert Park. From the time I called in the friendliness and customer service was top-notch and very genuine. I personally appreciate this as a consumer, no matter what business I'm dealing with. They talked about my needs and pricing and how they operate and it was super helpful. No pressure from the reviews and pictures I felt and my phone call. I felt comfortable to do everything remotely in securing a unit with the idea once I needed needed it after office business hours I would be able to access and use it I went in person after my phone call and again the personalities of both employees super friendly and helpful and the facility facility is very clean. I feel like my stuff is safe here pricing is very competitive. I'm a very happy customer. Communications are excellent. Do yourself a favor and check them out. Thank you.

This is the cleanest storage facility I have ever been to. From the front office to the units to…read morethe restroom. The place looks brand new! What a refreshing experience to find a storage place that clean. Reservations were simple online. They called twice to confirm. There was a sale between my reservation and moving in that I didn't know about but they honored it. Who does that? Honesty is huge in my book. I highly recommend the Rohnert Park facility!

Started with a decent rate. Then they upped the charge, then again. I called, they lowered the…read moreprice, then a little bit later, it's increased again. Finally after paying $122 for way too long, I went and moved my stuff out. Then, I went to their website to see the prices for my size unit, 5X5. Guess what they're charging now?? Less than $100!! When you screw over your existing customers, you lose customers. I would have liked to keep the unit, but not at the $122 rate when any Joe Schmo can walk in off the street and pay almost half of what I'm paying for the same unit. Crazy bad way to do business. If the price of a 5x5 is X amount of dollars, then charge X amount of dollars, from everybody, all the time. The price for the unit, should be the price for the unit. It shouldn't change. How can my 5x5 unit be $122 for me, when they're not even showing a 5x5 unit on the website for $122???? Robbery, go elsewhere!!

Had some work stuff building up in my tiny basement so finally found a storage unit. The staff were…read morefriendly on the phone and in person. I showed up in person and the staff happily took me on a tour of my options, even in the pouring rain. We returned to the office to sign some paperwork and get a key and a gate code, and then I was on my way to fill my unit. The prices seem reasonable compared to what a friend is paying down closer to SF. I wanted a drive-up unit, thinking that would feel the safest, but none were available. I ended up with an indoor unit on a small, straight hallway. The indoor hallways have lights on 30-minute timers and natural light, and exit doors at both ends. And there are cameras everywhere which is comforting. My unit is clean...dark though, especially in the evening. I may buy a few battery powered lights. The office is open 9am-5pm Mon-Fri and I think 9am-1pm on Sat. They sell boxes if you need any. The entrance gate is accessible everyday from 6am-9pm, except on major holidays when the entire facility is closed (plan accordingly!). 5 stars for my initial experience!

Originally when I moved in I gave this place a five out of five but by the time I moved out they…read morehad sold their management to another company. Horrible! The only thing good about this place is the one person, Erica, who works at the front desk understands what a disaster it was when they sold the management. At this point I wouldn't recommend them at all. I've moved my Storage to Cloverdale; I'm paying less and I'm definitely appreciated as a tenant.

We were in a pinch looking for a storage unit and and found Public Storage stepped in and were…read moreguided through the whole process and were shown units to help determine what we really needed. Very pleased with the customer service and the location.

We're are from out of town and needed to vacate 2 Santa Rosa storage units. Geraldine was…read moretremendously helpful and delayed her lunch hour to assist us. She even arranged for our units to be cleaned out. Geraldine is knowlegable, efficient and personable. What a pleasure.

Great service now that SouthPoint has taken this back over from US Storage. They are a little too…read morepricey for me so ai am moving out but the service is so much better here now! Thank

The worst storage company - they raise the rent every 6 months and there are rats all over the…read moreplace. No sense of loyalty or cleanliness.

Using a small one with my mom and it has been great. Open all the time basically and the employees…read moreare super friendly! I would definitely get my own when my mom is done using hers.

These guys are amazing. Love, Love, Love them. Kind, friendly, caring, and very helpful. These guys…read moreremind us that we are all here to help each other. If the world operated the way these guys do it would truly be more beautiful on every level. Prices are excellent. Facility a lil old school which I love. If you want an amazing experience and everything easy as can be this is your new storage place.