Stevenson Transfer moved our daughter out of state. A crew came on time and packed all the furnishings, and breakables (there were a lot of those too). My daughter was nervous about the move but was happy and relaxed at the end. All items were professionally packed and stored on the moving truck. The truck arrived on time, everything was unloaded put were they were suppose to be. There was no damage or problems and the young men could not have been more accommodating, Stevenson Transfer charged a very fair price and executed very professionally. They value customer service and I would highly recommend them. Jim F read more

After extensive research, I chose Stevenson Transfer because of their 5 star reviews for my move last summer. ST wasn't the highest quote I received and they weren't the lowest, but my gut told me this was the company I should go with because It's family owned and operated and you work on your move with the actual people who control the logistics of getting everything right. It was one of the best decisions I ever made. I can't tell you how many times between booking the move and the actual move itself, that I patted myself on the back for having had the good sense to choose them. It's hard to imagine there's a company out there who is better at what they do. I moved from Chicago to Newport Rhode Island at the height of the pandemic in July 2020 and ST never skipped a beat I can't stress enough how wonderful ST is. There were various things that came up during my move that were out of my control and Stevenson Transfer came to the rescue every time. Angie and Cindy (who will become your best friends if you choose ST for your move) are nothing short of amazing. I was in constant contact with them as things came up unexpectedly or changed. The movers who actually do the move are some of the most professional people I've worked with. Choosing ST was honestly one of the best decisions I ever made. Do yourself a favor and book them for your move. They are, simply, just that good! You won't regret it. Thanks ST for all your help and support - Margie read more

We moved from Chicago to South Florida. It was so daunting! I had no experience moving that far, and no experience with professional movers at all. I am also a little OCD, and have a lot of stuff I care about maybe a little too much. I was nervous about movers handling my stuff. Bill Jr., Angie, and Lorna in the office, and the loading and unloading crews in Chicago and Florida made the move PERFECT. My things and apartment(s) were treated with utmost respect, like the movers were moving their own possessions. I was beyond relieved and thrilled. They really made me feel at ease - and NEVER made me feel dumb for asking a million little questions. Stevenson Transfer truly treats the customer as king - and is also very REASONABLE in price! I would be so happy if someone used Stevenson based on my recommendation - you'll be glad you did! read more

We moved a 3 bedroom, 2,000 sq. ft house from Chicago to Fort Collins, CO- that's a very stressful thing in and of itself. I'd read and heard numerous horror stories about "lost" (read stolen) boxes, water leaking on moving trucks, large damage claims, etc. I was terrified. From the moment we met Bill Jr. from Stevenson, I knew we were going to use them. He came out to our home, looked at all of our stuff and gave us a very reasonable estimate. If we went over our estimate in weight, there would be no extra charge, but if we came in under, they would issue a refund (which ended up happening, to our delight). Even better, Bill was personable, experienced, confident, reassuring- everything you want in a mover. He told us that the company is family run, and that they are as big as they want to get, which put me at ease. They're successful and can handle larger moves, but they still have that personal touch. Lorna and Angie were in touch every step of the way, and always replied promptly to our emails with questions and issues. They never made us feel like we were bothering them, and they were friendly and patient. Just class. Loading day in Chicago went very smoothly- our team was respectful and caring. When they put some minor scratches in the wood floor moving a bookcase, Alex our crew chief paid for a stain pen so we could touch it up before we left. It was our pleasure to treat the guys to lunch- they loaded our 3 bedroom house in about 4.5 hours. The truck was ours and ours alone, which was great- nothing went on or came off after our stuff was loaded onto it. Alex was the only one with the keys, and he was very transparent and forthcoming about the whole thing. Alex safely drove our truck out to Colorado himself. He called us the night before delivery in Fort Collins to confirm. He was amazing, so I felt awful when the Colorado movers who were supposed to show up to help him were an hour late. Keep in mind that Alex had just driven out from Chicago, and was not acclimated to the thin air and high altitude. When it became obvious that the Colorado end of things was disorganized and late, Alex started unloading whatever he could BY HIMSELF so we didn't get behind schedule. Just amazing dedication. Alex is a great crew chief, and I wish we could use him on every move. Nothing lost, cracked, broken or stolen, just the tiny dings that you'd expect when your stuff is on a truck for a week rattling around on a cross country drive. We were delighted and relieved. Stevenson Transfer promised they'd take great care of us, and they really did. They'll move us back to Chicago if we ever want (they're based out of Ottawa, IL), but not anywhere else, which is too bad, because I wish we could use them for all future moves. They're fabulous! read more

We used Stevenson Transfer Inc to move us an hour and half to our new house. For the first time ever we opted to have them do all of our packing! Our process began with Mike coming to our house and doing a thorough estimate. I was shocked with how close he came! Our total bill came in only over by $80! Very impressive Mike! Communication is a breeze and Angie & Connie are there to address any & all questions. The crew (big shout out to Shaun & James) came in and took over the responsibilities of packing in one day (AMAZING!), loading up day 2 and the delivering everything on day 3. The entire crew were always gracious when I would change my mind about this or that and really allowed us to just trust them with everything! Highly recommend this company and you will be in good hands! read more

Used to move out of Chicago to Michigan. Showed up on time for packing, loading and delivery. 17,000+ lbs Items were well packed onto the truck (we packed most of belongings ourselves, getting a substantial credit, although although this has an impact on compensation for damage during transit). I don't think a single item shifted for the entire 400+ mile journey. Crews were professional and pleasant to work with; calmed neurotic customer (me) down and took great care of computers, Large Screen TVs, etc. Used a checklist as they offloaded to account for items packed onto the truck. I never want to move again, and we're no longer in the Chicago area, but I would use them again and have already recommended them to friends & family. Simply a satisfied customer, no personal, business or financial relation/contribution made. read more

Moving to a new city is generally thrilling... save for the 'ing' part of the move, of course. Unless you're one of those misunderstood souls who actually enjoy packing boxes and transferring them to their new home. Me, not so much - so I called the professionals at Stevenson Transfer after a little birdie (Miss Colleen C!) tipped me off on their awesomeness. After a brief email exchange, Bill Jr set up an appointment for an in-person estimate. He arrived at my condo on time and quickly but thoroughly assessed my accrued lot of belongings... though it seems that I own a ton of stuff, he asserted that I barely met the minimum for such a big move (from Chicago to Austin) so it turns out I'm not really a pack rat after all. I received my estimate the next day and did my homework just to make sure I was getting the best deal possible. Though some of the other movers came in cheaper, they were pretty unresponsive and getting the quotes could be likened to pulling impacted molars. Not people I wanted to entrust with my most valuable belongings! So I committed to Stevenson, we set a date and got married... well, not the last part but approximately $3k to move sure felt like a huge step! Moving day: Two strapping, professional lads showed up on time (they've got a knack for punctuality) and marked and loaded all my belongings in about 1.5 hours. Impressive! A few days later, i drove to Austin and patiently waited for the call on their anticipated arrival time. They called 3 days after moving into an empty apartment to let me know that everything was going as planned and they expected to arrive on Saturday morning (another 3 days later) between 8 and 8:30am. Guess what? Yep, once again, they arrived on time. Within only one hour this time around, I was reacquainted with all of my stuff (and they even assembled my bed - no extra charge!). Everything went so smoothly, and all of my belonging were delivered to me in their original state. Not a scratch, chip or bump to be found... truly amazing. Don't forget to tip these hardworking moving perfectionists - the moving industry's MVPs certainly deserve it! read more

I needed to move again...guess who I emailed first? You guessed it, Stevenson Transfer. Even easier than my initial move in February 2011, as it was the same amount of stuff back tracking to Chicago from NYC. Literally stress-free...! Is that even possible with a cross-state move? It is! Bill Jr and Co. handled everything seamlessly and the movers showed up on time or early on both ends, loaded/unloaded, nothing damaged, all accounted for. And said movers were excellent just as before. Friendly, professional, easygoing and accommodating. *remember to tip movers in cash, they'll really appreciate it! *can pay via credit card, they'll mail/email you a receipt. Now, if they could send a few people over to unpack all these boxes that have been sitting here since they dropped them off, I'd be really thrilled. Ha, kidding. Not really, they are really all still sitting here. read more

The 15+ other reviews say it all, Stevenson Transfer is amazing! You really can't go wrong with these guys, all the glowing reviews prove that! Rather than go into details about my move I will just say this, everyone with this company really knows how to treat a customer! From the estimator Bill Jr, to Angie who schedules and coordinates the moves, to Dave my driver and even the two gentleman who packed a few of my belonging and moved them out, not a bad experience was to be had. Bill Jr, Angie, Dave and my two movers - if your reading this THANK YOU from the bottom of my heart. I appreciate how wonderful you were to me throughout the entire process!! read more

Stevenson moved me from Chicago to Tennessee. I was impressed by the way they explained pricing and the transparency. The 2 guys moving my furniture were efficient and friendly. The supervisor was efficient and knowledgeable and eventually warmed up. They were on time at both ends, came by to put up signs to keep cars from parking where the truck would be, and kept in touch with me along the way. I felt they were more honest and helpful than the other companies I contacted, and I didn't like the companies that asked me to do an estimate and gave me quotes online. Stevenson sent a family rep and the same staff were with my belongings from one state to the other. I also didn't have to pay for a shuttle. My tiny complaints were that a few items were damaged, but they were minor in the grand scheme, though I wish I'd taken the no-deductible full replacement insurance. The one item damaged will probably cost about the amount of the deductible to fix, a broken wooden drawer. There are a few scratches on my wood and leather furniture, though they wrapped them well. My other wish is that the guys hadn't put my grill on the patio because I wasn't there and the apartment staff threw it away, since it was violating code. Since I wasn't there for the move, I didn't expect them to put anything outside, though I admit that seems like a reasonable thing to do. read more

From beginning to end, my entire experience and move with Stevenson Transfer from Illinois to Colorado was stress-free and seamless. Mike Stevenson did my estimate, and when he told me they are a multi-generational (I think 4th generation?) moving company I figured I'd hit upon a winner. I then had continued excellent experiences with Lorna and Angie over the phone, who helped answer additional questions and explained various logistics to me. And they actually answer their phone there, or return calls promptly if they are unable to! Then came loading day, and Joe put my mind at ease. Joe was my driver and the lead crew man. He was friendly, respectful and professional. He and his crew first of all arrived on time. They were very efficient at packing and loading, yet at the same time very careful with my belongings. Joe reassured me more than once that they would take great care of my things. And they did! Joe and his crew were just as careful unloading as they were loading. And everything arrived at my new place in the same condition it was in when it left my old place. And though I'm guessing this doesn't always happen, I felt lucky that Joe was present and in charge at both ends of my move. It was evident from the beginning that he just knew what he was doing! And he made the entire packing, loading and unloading process go off without a hitch. I also felt Stevenson's quote was very fair and on point. So if you want a moving company who uses their own employees (some movers farm out their jobs which can be a disaster), communicates well, and treats your belongings as if they are their own, then Stevenson is your choice. I am so glad I found them! read more

We used Stevenson to pack our house and move from Western Springs, IL to Nashville, TN. We were SO IMPRESSED by this company in every aspect of their business. They came to do an in-person estimate. The were completely transparent in their paperwork and arrangements. They were totally responsive to our questions. On packing day, their crew of three guys couldn't have been more professional. Our driver Kevin was friendly, professional, experienced, and really put our mind at ease about the whole process. In Nashville, the delivery and unloading of the truck went completely smoothly. We literally did not have even one broken dish! All in all I can't recommend Stevenson highly enough. An A+ customer service experience. read more

After calling around to find a moving company my family settled on Stevenson for our move from Chicago to Cincinnati. We based this decision on the strong presentation of professionalism & friendliness of Angie, the customer service rep. We are so glad we did, especially with some shady conversations I had with other companies. Dave was our main loader/driver & he was wonderful. Taking care with our items & was very tolerant and friendly with our baby daughter. Overall they were professional, trustworthy, on time, and made this move our easiest to date. Thanks Stevenson! read more

My boyfriend and I spontaneously moved to Florida from Chicago. We were, um, less than prepared for this task. However, Stevens helped us every step of the way. They were so nice, like, genuinely nice, and helpful. I honestly don't know if we would've survived the move without them. I'd recommend them to anyone: friends, teachers, mail men and women, random people on the street, celebrities, and enemies. Moving is awful. Stevens makes it better, so much better. PS: this was the first move where I've never had ANYTHING damaged. We moved 1200 miles (how does that happen?). read more

I was pretty nervous about choosing a mover for our move from Chicago to Dallas after hearing horror stories from other people. Rest assured if you go with Stevenson Transfer you have nothing to worry about. I found them on Yelp after relying on my trusted Yelpers. They scheduled a survey of my home and gave me an estimate. Shortly after I confirmed dates and times. Communication is so important in a move and I never felt like I was out of the loop. There were no surprise charges after the move and we actually got a refund because we were under on the estimate. The time and care that went into the move amazed me. When we got to Dallas they were there right on time and had contracted with local movers in the area. If I could give them more than 5 stars I would. With so many things to worry about, it was a relief to know I didn't have to worry about movers. Book them, you really won't regret it! read more

Epic experience! From beginning to end every single touch point was a pure delight. Bill Jr set the stage for a great move as I was relocating across country. He provided the framework of the service and conducted the estimate. Angie provided stellar service with key coordination, follow up and follow through! The move day was flawless with friendly, professional folks. I had personally boxed everything and it ran smoothly. My belongings arrived at the same exact time I did so there was no gap in time or long wait for my stuff. Chris managed that portion and he was extremely courteous and professional. I cannot say enough about it all. Really, truly the best experience I have ever had with a relocation. And this is my fourth long distance move! read more

After receiving a quote from Stevenson for a move out of Chicago and not selecting them a week later I knew I had made a mistake. So when it was time to escape from NYC I called Stevenson immediately and didn't bother with anyone else! Everyone at this company is dedicated and professional plus it is always nice dealing with Midwestern people no matter where you are located. Amazingly Stephenson was able to work with my schedule, navigate the streets/traffic of Midtown Manhttn, find parking, and pack/load us all within schedule. I also took advantage of their crating service which I found to be very well done and reasonably priced. As well, IMO their storage rates are good and you know your stuff will be safe in their privately owned Ottawa, IL warehouse. There is no doubt I will use Stephenson again and if they only did local moves as well the world would be a better place! read more

Damage to particle board furniture is not covered. I used these guys to move and instead of taking apart my Ikea furniture and moving it safely, they transported it as is. Not surprised that when it showed up it was scratch, dented, one side had partially torn finish/covering. When I complained I was told that particle board furniture is not covered. They also did an awful job of packing my books - who packs books spine down, so the open side of the book is facing up? I have a lot of books now with bent covers and pages. Their claim process is deny the claim because you must leave the damaged items, as is, in the original box it was packed it. read more

My relationship with Stevenson Transfer -- and particularly with my driver/crew chief Kevin and his guys -- was the easiest and best part of my interstate moving ordeal from Wrigleyville in Chicago to an equally congested neighborhood near downtown Denver at the tender age of 71. These folks absolutely deserve their position at the top of Yelp's list of best Interstate movers from Chicago! Starting with Billy Stevenson (who did the estimate and came within a few hundred pounds of the final 2-ton weight for my one-bedroom household, with umpteen heavy boxes and fragile pieces of family antique furniture) and ending with Kevin and his wonderful team, it was a pleasure to know all of them -- including my move coordinator, Lorna, and the woman (sorry I don't recall her name) who answered the phone in Ottawa and quickly put my mind at ease when I first called for basic info several months ago. The price was totally fair and reasonable; in fact, I ended up getting a small refund after the weigh-in. I can't find enough words to express my satisfaction with the whole experience! P.S. I forgot to mention that one of the screws holding together one of the four rotating wheels on a cheap filing cabinet vibrated loose during the drive from Chicago, so the wheel fell off. I said, "no big deal, the cabinet was a piece of crap anyway, and it certainly wasn't your fault!" That didn't satisfy Kevin. He looked all over the floor of his semi and presented me with the screw. Unbelievable! read more

We had a great experience with Angie on the intake of our move. It was downhill from there. The packers were different each day. Kind, but not professional. One was trained on the spot. Each day despite our asking for rooms to be packed together, strangling items were left daily. Many boxes arrived unmarked, dirty front their storage blankets, poorly packed and loads damaged. There are zero refunds or insurance for poor packing. It added hours to the unpacking. We are still wrapped up in claims on vintage pieces and items missing parts that were disassembled and could not be reassembled. The insurance is asking us to have our own items appraised, post their inspector coming and noting all damage. Almost all of our lamps had damaged shades. When the shade rips you can see it when the lights are on. I asked for a refund on packing after two calls with the family owners. I had followed up with an email expressly asking for a partial refund to zero reply. I could never recommend them. I used Movetasic in the past and sadly they could not do out of state. I am deeply saddened about items being damaged and their poor response and service. Please use someone else. No idea how they win awards. read more

My family and I just moved from Chicago to Boston area and we are extremely happy we chose Stevenson. They did an outstanding job starting with the first consultation to finally delivery, all at a fair price. Kevin (the driver/crew chief) and both the loading & delivery crews were amazing! I would choose them again in an instant and would definitely recommend. read more

Had an absolutely positive experience with Stevenson Transfer. From the first meeting to the first move to their storage facility to the final move out of storage to my home a few hundred miles away, everything went super smooth. Their pricing was extremely reasonable with what I needed. Given the back-breaking work the guys do, they were upbeat and friendly. The office staff was engaging and answered all my questions. I doubt I'll return to Illinois but if I do I would use them again. read more

My wife and I moved with our 11 week old son from Chicago IL to the Washington DC area. Most of our family and friends thought we were crazy for moving with our infant, but working with Stevenson made it our easiest move yet. Our experience was AMAZING. It was a fairly seamless process. Bill came to our home and took an inventory of our items, he was professional, nice, informative. Lorna and Angie in the office were so wonderful as well, quick to communicate, patient, and also professional. Joe and his team showed up on time to pack our apartment and load it in the truck; they were very courteous and professional as well. They were patient and worked around my wife and our 11 week old. Joe and his crew were at our new home on time as scheduled and laid down pads on our new floors and were so great and patient with me as I fumbled over where I wanted our things placed. We'll never move without their team again! If they don't happen to service that area then I guess we're not moving there:). read more

This review is for their quoting response rate and communications/customer service. I reached out the Stevenson Transfer for an interstate moving quote. Angie quickly replied that my move was outside the company's 1500-mile radius but recommended Blackhawk Moving, which is certified and looks like it has great reviews. She also recommended I check with the Illinois Movers Association to confirm that whatever moving company I choose is legit (not just a brokerage company.) She then gave me that association's contact information. I am so impressed by the helpful disposition and feel grateful for the extra information because this is my first move using professionals. If I ever move back to the area, I hope to be able to use Stevenson Transfer in the future. read more

I moved from Chicago to MA and Stevenson Transfer was amazing every step of the way! Moving can be a very stressful process, and knowing that the logistics were in good hands made it so much easier. They were extremely responsive to emails and questions along the way (especially as new things came up related to COVID-19). Completing the virtual inventory tour via video was easy and convenient. The movers were punctual (early actually, which was helpful to us), packed the final large items with care, and finished the job promptly. My things arrived to MA right on time and in great condition, with nothing lost. I would highly recommend this company for anyone hoping to remove some of the stress and worry from the moving process! read more

Mike, Angie, Alex, Bill and Crew: You all were outstanding and truly helped me in one of the hardest situations I could of been dealing with in life. Literally moving my parents home from Chicago to my home in North Caroling while in the middle of a global pandemic. After having to delay my move because of the stay at home orders of many states and the risk of getting on plane and going to Chicago, the date of my move had to change and it had to be done. On a days notice, Angie was able to get a crew there (with masks and gloves) and the entire house was packed in one day by Alex and his team, (who were nothing but professional, careful, polite and efficient) and then loaded the next day. The house was completely empty and I was on the drive back to NC in less than 48 hours. Unloading took place at my home and two of my children's homes and while we had planned for 2 days, they did it in one and everything ( a whole house) was delivered where it needed to be. They loaded based on what home would be unloaded first, second and third. Each box was labeled by the room and contents. These types of moves are hard enough in life, but Mike and Angie were so understanding and worked to make it so easy for me to get this done. When the original partial move of the home turned into 95% of the home having to be moved, I knew I couldn't do it and Stevenson took the reigns to make it happen. Mike initially came out to my parents home and we walked through and talked about what needed to be moved, what would not be and what could possibly change. He took the time to provide an estimate of the partial house move in just a day. #theyknowthebusiness If you are seeking to move long distance and want nothing but the best to work with, I suggest you start with Stevenson and look no further. They know what they are doing and live up to their promise and quality of work they say they will do. 100% Professional. Thank you Angie for your patience and support. Karen read more

Angie, Thank you for your response to my inquiry regarding a long distance move. I was sorry Stevenson was unavailable for our move date. Your email and recommendation of another mover eliminated so much stress. I was looking at companies and reviews trying to pick the right one and reading all the fine print as well as a number of "horror stories". I referenced the Illinois Mover Association site as you recommended as well. It is not often that someone will go out of their way to make a recommendation for another company. You were a life saver! I just wanted to reach out and thank you. Our move was last week and it could not have gone any smoother. I credit Stevenson with that outcome! Thank you again! read more

Best moving service ever. The email communication to get the move set up was super easy. They gave me a fixed estimate so I knew exactly how much I would be paying. The guys on both ends (Chicago suburb load-out and Philadelphia load-in) were extremely professional, clean, and well-mannered. All of my boxes and the random unboxable items (ladders and the like) were appropriately labeled, packed safely into the truck, and arrived in perfect condition. I'm sort of anal retentive about some stuff so I was checking off the numbers as each box entered the house, and when a few numbers hadn't been checked off at the end of the load-in, the guys spent the time going through each and every box with me until we found them all. I moved into a loft with a tiny spiral staircase, so they set up scaffolding in order to lift my ginormous king-sized bed and bedroom furniture up and over. This was quite the undertaking but the guys never once complained. I am thrilled with how my move went and will always recommend Stevenson to anyone who's moving long distance. read more

Stevenson Transfer did a great job taking care of us from start to finish. A couple of our items broke during our move from Chicago to San Francisco. I get it, it happens. Stevenson took care of us though, and reimbursed us for the cost to replace/repair them. I know with a lot of moving companies this can be a nightmare, so this was a tremendous relief. The crew in Chicago was great and finished ahead of schedule. I believe it was a different company at our destination (they outsource long distance moves to Mayflower) but they were also very professional and did a stellar job. Absolutely nothing negative to say about these guys, A+++ read more

I selected Stevenson based on the great reviews I saw on Yelp. The reviews were spot on, Stevenson was awesome from beginning of process to end for our move from Chicago to Atlanta. Bill Stevenson came out to do a personal assessment and provided a 'not to exceed number' with promise that if weight came under what he estimated, we would get a refund. After his estimate, I worked with his staff on scheduling, Lorna and Angie were so friendly and helpful each time I spoke with them. Moving day, 4 Stevenson guys showed up (Kevin, Louie, Mike and Caleb) who were all the nicest guys! So pleasant, hard-working, energetic and eager to do whatever was needed to meet my needs. Mike Anderson drove the truck to Atlanta and showed up even earlier than promised the day due. He also went over and above what I expected in delivering all our belongings safely, he even refused the tip I offered him for his exemplary service! So, after this move which far exceeded my expectations, guess what? They called and told me they were refunding my credit card $250 because it was under the weight they estimated. Unbelievable. Thank you to everyone at Stevenson, you made this difficult move so much easier than we expected!! read more

I only have good things to say about my experience with Stevenson. We moved from IL to TX and they were great. We first read the reviews online and we were expecting the same level. They did live up to their reputation! Great company, great experience. I would recommend to anyone. read more

We picked Stevenson for our move to Boston after doing thorough research. They also had the best reviews on Yelp. They came right away and gave us an accurate estimate the same day in person. The admins always returned our calls and communicated with us consistently. Alex the lead mover was very courteous and experienced. He knew what needed to be done and did it right. The rest of the crew was very helpful and careful with our belongings. The final price was within $6 dollars of the actual estimate. All our stuff arrived in the sme condition it left in. They reassambled everything and were very accomodating to any special requests. They are a top notch family owned company for many years for a reason. Pick them. read more

Even though we packed most everything ourselves, Joe and the fellas made sure to take extra care with each item and even fix up some of our own sub-par packing. They were flexible and took care of everything we needed, even going above and beyond for some items that needed extra care or packing. Both ends of the move went smooth and we couldn't recommend them enough. The best moving experience we could have hoped for. read more

My boyfriend and I just moved from Chicago to Austin, and we couldn't be happier with the service we received from Stevenson Transfer. This is our first time doing a big interstate move, and I can't think of a single way that things could have gone any better. Not a single item was damaged, including our more flimsy furniture items! The movers arrived exactly on time in both locations, loaded and unloaded the truck in an incredibly efficient manner, and the customer service was just amazing. The price was competitive, and we even got money back after our belongings came in under the projected weight. Bill, Angie, Lorna, and Joe answered all of our questions promptly and thoroughly, everyone was really nice and incredibly informative! read more

We recently moved from Chicago to Denver and I can't begin to say enough great things about Stevenson Transfer. From the minute I called through actual move in, this was the least stressful part of our cross-country move. Bill, Angie, Dave, et. al, were phenomenal. They kept every promise and went out of their way to accommodate us on every request. They were always on time, extremely professional, and treated us like family. They claim to focus on customer service and they certainly delivered! read more

By way of background, I have been super leery of using moving companies since I moved from New York to St Louis a few years back. The moving company I used delivered my stuff 3 weeks late.... with no attempt at restitution. So my inclination has always been to move stuff myself if at all possible. For this move, I was going from Chicago to North Carolina, and making the move ourselves (with my wife) just wasn't an option. We called move-tastic to see if they were available; they said they didn't do out of state moves and referred us to Stevenson. I am so glad they did. Bill Jr met us at our apt and gave us a very thorough inventory of our stuff and an estimate of moving costs. He followed up the next day with a firm quote. We asked for a narrow delivery window since my wife was 36 weeks pregnant -- his company went out of their way to make it happen. In sum: they did an excellent job packing and loading the stuff, arrived on time, and unloaded our things with only one item suffering minor scratches. Gave me back my faith in the moving industry.... as long as I use these guys. Great job! Details: Firm quote, good/narrow delivery window/can pay by credit card. read more

Let me start by saying that Stevenson Transfer did not actually move us. However, their customer service when I contacted them was just lovely. I probably should have done more research, but I sent a request for an estimate on a move that was going to be under 5 miles within the city. Within 24 hours, I received an email from Bill Stevenson- He thanked me for contacting them, but told me that they specialize in moves over 35 miles at this time. He then went on to recommend another moving company nearby that ST has worked with before. He even included the website and phone number for the other group before thanking me again and wishing me a great weekend. There are so many companies these days with terrible customer service, and it was so nice to receive such a helpful, kind response from Bill, even though he couldn't do the job I needed. If I'm ever in need of help for a big move, I'm definitely calling these guys back! read more

Believe the reviews for Stevenson, these people are awesome! There's a reason they have nearly 20 reviews and average 5 stars. From the first contact through the last, they were professional, helpful, and courteous, and they clearly understood that a cross-country move is already stressful - they did everything they could to remove the stress. Among the wrenches I threw at them were 1) an estimate and move date on very short notice; 2) 4-flight walk-up condo moving out of; 3) no idea what my new address would be for 4 weeks after my move. No matter what I did to make it more difficult, they were on it. Bill Jr., Angie, and the movers themselves, all were great. Glad I used them. read more

I had a really great experience with them and wish I could use them for all my moves. Joe, my mover, was professional, responsive and thought through which rooms to pack first- very throughly beforehand. I live in CT now but hopefully will move back to Chicago in the next year or two and I will definitely use them again. The front office was also very responsive and on it - all in all very good experience. read more

Without the amazing people at Stevenson - especially Lorna and Angie at the office, and Dave and Joe in the field - I believe our interstate move would have sent me over the edge. Every step of the way from beginning to end, including many months of storage and so many questions that woke me in the middle of the night (thank you, Lorna, for answering every little thing I sent your way!!), we honestly felt like they had our backs. They were incredibly honest, unbelievably helpful and - I kid you not - truly caring. And I waited until after delivery to write this! read more