I can see why this Starbucks has a higher rating than some of the others. It's quieter and therefore you get a lot more customer service from the baristas. how are drinks were made perfectly. That's not always the case. There's a nice little patio area and the inside is a little more cozy then some of the other locations. Also, it's a lot cleaner since they're not so hectic. If you're a drive-by girl guy, they have that too. It's pretty easy to access it off of Oracle, and be right back on the road. I like to hang out if I'm going to enjoy some coffee. Give it a try, you might just like it! I wanted to stick with my great review I had given of the 4 points, but when I saw the two dead cockroaches in the bathroom I felt sad. However... The people who work here are so nice and friendly and I actually saw them cleaning! To me that makes this location even better. I just wish they would go in the bathroom to see if it needs cleaning and get rid of the two bugs. Maybe they haven't seen them quite yet LOL. I still like this location because it's quiet and more cozy and some others. read more

Starbucks - Cockroaches in the bathroom. Oh My! - Coffee & Tea Near Me - Tucson, Arizona

I stopped in super quick for a drink to go and it was a simple and quick experience. There's nothing super special to say. Everything went well from service to drink to space, classic Starbucks vibe. Tasty bevy! read more

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One of the most efficient Starbucks Shop serve quick n good services coffees drinks!! I ordered my usual caramel macchiato ice Venti drink!!! It came out freshly creamy drink with espresso coffee mix!! The place is very clean n very freshly... given the place a very high recommendation n comments!! read more

Was busy but service was still quick! Drinks and food were great. This was my first time trying the falafel wrap and it did not disappoint. read more

Starbucks - Summer-Berry Lemonade Refresher - Coffee & Tea Near Me - Tucson, Arizona

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Costumer service is awful completely I enter in the store expecting to receive at least the minimum welcoming service "good Morning" or something, NOTHING Everybody ignores me like I wasn't there I was looking for a mobile order And also I want it to buy a coffee but since I noticed nobody said at least fucking "hi" to me I couldn't buy my coffee and my matcha latte I suppose they assume I don't speak English because I'm Hispanic and maybe that's why everybody was ignoring me So other than rude they are racist people and they profile people by the way they look read more

Extremely rude girl here. I couldn't find the drink order and she rudely said, it's not done yet in a nasty tone.

Service was ok product the same the problem with Starbucks it is too expensive you can get the same product better service and much more friendly servers at Dutch Brothers and a lot cheaper read more

After walking up to place a order with no welcoming, then paying for my order and being prompted to tip, then getting my breakfast sandwich and biting into it and it having a Ice cold center, then bringing it back to the counter to be reheated with no apologies, no compensation, then picking it up from the counter with again no apologies. Wow great customer service! I'm heading back to my local roasters and won't be back! Learn how to be nice again! read more

Not sure why the closure was approved for this location. It's always been here. Busy little place. Sometimes nice staff, sometimes not so personable. read more

This starbucks did a great job at doing a huge order for me. They were quick and efficient. All my employees were happy with their drinks. Staff was very kind. read more

Starbucks - My large order - Coffee & Tea Near Me - Tucson, Arizona

I really like this Starbucks location. It's quite small compared to others, but I find that this makes it feel cozier. It's not usually too busy, either, so there's always a seat to be found, and I've never experienced a long wait. The employees are super friendly and helpful, and they've always made my drinks exactly how I've ordered them. The condiment bar is always stocked up nicely and is very clean, which is a huge plus in my book. This is an overall great Starbucks! read more

I stop by this Starbucks location a couple times a month on my way to work. I always order ahead on the Starbucks app. I typically arrive here and the staff is friendly but almost never has my order ready, so I usually have to wait a few minutes, which is no biggie. My drink order has always been accurate here. The parking lot is tight and can be hairy if you are backing out of a space as someone is leaving the drive-thru. I almost always select to pick up my mobile order in the store, because it seems just my luck I end up behind someone who doesn't know what they want or takes a long time to order. This morning I did just that and the inside was dark and I saw a sign out front indicating the store was drive-thru only. So I pulled in behind a handful of other cars. The barista taking orders seemed kind of overly focused on upselling food, but I just wanted my drink that I already ordered and paid for. I was in the drive-thru for more than 15 minutes behind people who apparently didn't know what they wanted to order. There should be a pass-through option for mobile orders if the inside of the store isn't going to be open, or Starbucks should have people pull ahead as fast food locations typically do. read more

Not the biggest or best decorated Starbucks I've been in, but the store is super clean, not too busy, and located in a very convenient lot off of Oracle. Fast and friendly service. The bathrooms are coed and immaculate. The bakery display is fully stocked on a Saturday afternoon, which is convenient considering some stores run out of croissants. They also have a drive through. read more

Starbucks - Coffee & Tea Near Me - Tucson, Arizona

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The employees here are so nice and go above and beyond the norm of customer service! Kudos to Jacob he definitely deserves a day off with double pay; never fails always greets us at the drive thru with kindness and energy; I wish I lived closer to this location for he is by far the nicest barista (I visit Starbucks quite a few times per week) He should be considered a trainer. Tysm read more

My first review of a Starbucks. As a shareholder and frequent traveler, I use SB as my default coffee place. Mostly for the consistent product and ease of access. Anyway, I was excited to move to Tucson and have a Starbucks within a mile of my house. I have been frequenting this particular SB 5 days a week for three months. I have to say, I absolutely stopped going. Here's why........... 1. I can wait at the front counter like an idiot for 30 seconds to a minute with no one greeting me, looking at me, or helping me. Doesn't sound like much, but seems like an eternity when you have 5 staff just walking past you. 2. After three months, over 180 visits, same order every time. Every Time. They act like they've never seen me before. "Do you want cream with that?" Yes. Like the other hundred plus times. FYI: Grande Pike with lil room. Not too tuff. 3. They have dropped off my coffee at the counter, not looking at me or saying anything and just keep walking by. No ty, have a nice day, here you go..... wow. So... yesterday I go to Ina and Orange Grove SB. Walk into the front door. "HI Guys! What can I get you?". Day two..... "Welcome Back!" Found my new Starbucks. It's worth the extra .5 mile walk. I do miss the nice porch and the guy that drives a Harley and listens to his headphones every morning. read more

I just wanna give an All star review for your drive thru Lara! She was so awesome and pleasant to strike up a convo in line while I was waiting. Super quick and made my order perfect. Great team today :) read more

I've come into this location a couple of times and the service had been fine. This morning was a bit unexpected. I'm a Gold Card carrying member and spent $10 on two drinks this morning. While I finished my first one listening to music, I approached the counter to get another. The nice kid attempted to get it as a refill, but when he asked the manager how to ring it up, I overheard her say "Absolutely not". No biggie, I didn't mind paying full price (although $5 for cold foam seems a bit excessive) What disturbed me was after I received my drink, I asked for additional cold foam as it was lacking a bit. When I asked the girl at the bar, she snootily said "you could have asked for additional foam when you ordered it". What happened to them making it right if it's none done right the first time? I'm sadly disappointed in this location and will likely find another location to frequent. Poor customer service ladies.... just poor form!! read more

Come here almost everyday on the way to work! I love the quick service and fresh coffee/food. The very best part of this trip is they call me by your name everytime you walk in the door! read more

Starbucks - Love this spot! - Coffee & Tea Near Me - Tucson, Arizona

Well, I sure hope I'm not letting the secret out, but this Starbuck's is a hidden gem. The looks of it are deceiving as it appears to be a run-of-the-mill strip mall location without a drive-thru, but it does indeed have one--you just have to drive around the side of the building. Because it hides out, the crowds are virtually non-existent. Also, they get the orders right every single time. read more

I travel a lot, and am very happy to be a loyal Starbucks customer nation wide, but I have to RAVE about this location in particular. This is my daily Starbucks stop (when I'm in town, of course) Amanda is an amazing manager and everyone's smiling faces makes our morning! From Patrick, Emily, Chelsea, and Diane we are sure to have great service! These folks are well trained, and aim to make customers happy. There is no wonder this location has so many regulars. You feel like apart of the family when you leave! read more

I am an avid coffee drinker and loyal starbucks guy This store is the friendliest, fastest spot in town. I love tge staff and the manager Abbey is the main ingrediant. I used to freaquent another store she managed and same thing... highly performing store with that small town feel... always remeber you... Visit them you will love the place read more

I understand all fast food is over worked but when you do a mobile order. Your drink should come out as you placed it. I say light ice every time and every time is like they purposely add extra ice. When a drink is 7 bucks every day. You want it to be made correctly. read more

This Starbucks is by far my favorite. I can only write a review about their drive thru.... Always speedy, they never make mistakes, and the location is ideal if you're on your way to the mall or work. It's my hidden coffee drive thru!!!!! Also some of the most talented baristas around. They only Starbucks location I can say "make me something amazing" and they DO!!! Thank you for helping me make it through so many 12 hr shifts!!! read more

In reviewing what it takes to get 5 stars I have decided to remove one star. My previous reviews stand and please read them. Four stars is still very good and I have enjoyed most of my visits here. It just doesn't live up to what I consider is 5 stars now, which is paying attention to the details of the business and getting almost all of them right. read more

This is one of my favorite Starbucks. They drive thru is always fast. They can handle large orders quickly. Make sure you use your Starbucks card to earn points towards FREE drinks. read more

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It's convenient to have a Starbucks drive-thru on my way to work, but the wait can be pretty bad in the busy morning hours. I can't comment much on the staff or the feel of the inside because I only stop by the drive-thru@this location. read more

Starbucks - Drive-thru - Coffee & Tea Near Me - Tucson, Arizona

All of the staff at this location is the greatest. They are friendly, nice, accurate and if by some rare chance something isn't right they go above and beyond to make sure you leave with a smile read more

I came In today and the gentlemen at the window was so kind to me . I have a migraine and he even asked me if I wanted a cup Of ice. So genuine and caring! Thank you. read more

This Starbucks is super cozy. All the employees are very friendly and it is a cute little spot for coffee

This once was my favorite Starbucks location, but recently they've fallen behind on keeping the place clean - there always seems to be overflowing trash, or wrappers/crumbs on all the tables and floors. On a more positive note - There is a lot of seating, including a long table. And the baristas are usually very friendly. And the coffee - Let's be honest - Starbucks Coffee, is Starbucks Coffee - that's why we like it. It is standardized; no matter where you go, it's the same brand and pretty much the same product. I am your typical Grande Caramel Macchiato extra hot no-foam latte girl, and this place never fails to give me that inspiring jolt of caffeine infused inspiration. read more

I love this Starbucks! I stop by at least five days a week on my way into work. Yes the drive thru does get a little backed up from time to time, but the customer service is worth the wait! This location has some of the best baristas in town! read more

These baristas are always talking and ignoring customers. I can see once in awhile but it never fails to be ignored like we are not here and there isn't 20 people waiting to get to work on time. I really need to find a new coffee spot... Even on a slow Saturday they suck! read more

Visited this location for the first time and really appreciated the assistance from the manager Abby. She was really helpful with providing information on their new one step coffee brewer. Will definitely recommend this location to others. read more

My favorite Starbucks in town. Near my Casa and is well staffed. Even with a line they are quick and friendly.

I really like this location. I usually meet up here on Wednesday mornings before work for some discipleship time. The employees are always friendly even when it's 6:30am, and I like that there are a couple of tables outside to sit out and get some fresh air. read more

I always forget this starbucks is there. There is always seating when you go at the right time of the day. I get my hair done at circa 79 so it's a great location to grab something sweet before getting beautified! read more

Low key Starbucks on Oracle. The usual friendly staff and plenty of comfy chairs.

I always get the passion tea lemonade with raspberry. And it's always hit or miss on whether I'll get the right thing or not. But when it is right, it's fabulous! read more

The drinks are good but 15 minutes in the drive through? No thanks. They are SLOW. REALLY SLOW.

Had a flat white and unfortunately it fell flat on its face. Starbucks claim of microfoam is an outright lie. They don't train their baristas to do this, their machines are not built to do this and even the steaming pitchers are shaped incorrectly to perform this action. I feel sorry for the Baristas who are being hung out on a steaming wand and getting blamed for this corporate disaster. read more