They are always on it. Workers are the most welcoming people better then other Starbucks I have been to. My drinks and food items are always perfect. Thank you guys for your hard work keep it up! read more

One thing that I always expect from big chain food/beverage places is consistency. With such big corporations, it might not be the best product, but you should always be able to expect the same thing at every location. This Starbucks really disappointed me today. I went through drive-thru today wanting to get a nitro cold brew. Unfortunately, they said their nitro machine was down. Disappointing, but I can somewhat understand. I get it; machines go down or need to go through maintenance time to time and it's not the workers or establishment's fault. So I went ahead and ordered a regular cold brew instead. Of course, tasted perfectly fine and still a great drink. But it all went downhill when I got to the end of my drink. I took one of my final sips, and I got a bunch of coffee grinds in my mouth. YUCK. I checked, and there were coffee grinds at the bottom of my cup. Such a huge oversight for such a big corporation that SHOULD have regular quality control checks things like this. read more

Starbucks - Coffee grinds in my cold brew - Coffee & Tea Near Me - Simi Valley, California

Frequent here at this Starbucks, so happens here all the time. They ask for a tip but never offer utensils, napkins or ask "is there anything else you need" as you go through the drive up window. But always tell you that the the hand held will ask you a question before you slide the card. read more

DRIVE THRU IS THE SLOWEST EVER! Don't understand why they're the slowest compared to the other ones in town.

I stopped going to this Starbucks on Cochran about three years ago because the service for a walk-in was so slow. Other Starbucks locations will put walk-ins in their own "line" so you can get served quickly if you're willing to go in the store. This location does not do that. It appears they throw call-ins, walk-ins and drive-ins all in one "line". To add to the problem, while they may have 5 to 7 people working there, usually only two are making the drinks so, it is a really long wait. I thought I would try again today hoping that maybe they had changed their evil ways, but no, it was still a long wait, even though I was a walk-in, I won't be going back to that location. I'll continue to go across the street to Dr Conkeys where the wait is shorter and the cappuccinos are better! read more

Every single thing in my order was WRONG. Usually I would just go back inside and ask that they fix the mistakes but this time, I was disgusted. I took a sip of my drink and felt something weird in my mouth. I spit it into my hand an guess what, it was a HUMAN FINGERNAIL. I will never be coming back to this location again. Do better starbucks. read more

I think this could be the slowest Starbucks on the PLANET. I will typically drive 6 miles out of my way to go to a different location but I didn't want to drive tonight. My mistake. read more

The barista Joseph has a careless attitude and sub-par service, this resulted in a poor customer experience :( Starbucks district managers need to audit this location to understand what I'm referring to. read more

Starbucks - Very spacious cafe :) - Coffee & Tea Near Me - Simi Valley, California

Came here for an evening breakfast sandwich that I basically enjoy so much. It's called the spinach, feta, egg white wrap. It is so simple yet the flavors are divine. The wrap reminds me of the Persian thin lavash bread and the addition of feta to the spinach and egg elevates this wrap to a different level of deliciousness. My friend who came with me said: "I have never had it but I am going to trust you on it". She also enjoyed it and said she will order it again. If you have not had this wrap you are missing out BIG time ;) read more

Starbucks - Interior side view - Coffee & Tea Near Me - Simi Valley, California

Let me paint the scene for you... it was a dark and windy Tuesday in Simi Valley... the temperature was down and the vibes were stale... I thought to myself "huh... ya know what would hit different right now... a grilled cheese and a large chai with two extra shots of that good stuff" so I stumbled my frail anemic body into this said starbies and lemme tell you chief... I have never had a more pleasant experience at a starbies then I did at this one. Between the welcoming atmosphere or the immensely helpful and patient staff, I felt like I was at Disneyland or something. Shoutout to the entire team over there cause they got a for lifer now. Casey, Peter, Elyssa, Alyssa, Isla and errybody else y'all are some coffee wizards. 10/5 stars read more

I ordered a venti iced coffee no sweetener and a lemon loaf and was charged $8.50. The usual price is $7.40. I asked the employe if I could get a receipt and the female employee was rude and didn't give me one. I asked her why is it so much and she said it was the rise of prices. I told her I didn't want it and she said it was too late. The employee told me to hurry up cause I was holding up the line and to come inside to dispute it. Rude employee. Funny thing is that I ordered it thru the app at another location and it was $7.40. The employee was just being rude. read more

Horrible again! Waiting 20 mins for a mobile order after telling them I've been waiting read more

Starbucks - This has happened the last few times. I haven't even taken a drink yet. - Coffee & Tea Near Me - Simi Valley, California

Consistently extremely slow service. They always seems well staffed, yet someone it takes 20 minutes to get through the drive through or order in the lobby--busy or not. This place is terrrrrible read more

The blonde latte here tastes horrible. I recommend anyone who wants a blonde latte go to the tapo canyon store. They know how to make a blonde latte. read more

It's 615 in the morning I'll go through the drive-through at Starbucks there's two cars in front of me not sure what each of them ordered but there should've been no reason at 6:15 AM in the morning I should be sitting in the drive-through for 15 minutes finally when I get to the window the girl with the blue hair opens the window and goes you want it a mocha right!! My drink is not made! The employees are screwing around dancing ! They were in private conversations giggling playing with straws I thought I saw a few straw wrappers fly across the room through the window. And yet my drink is still not made and it was now 6:30 ! 15 minutes to make a Grande café mocha. That Starbucks has the rudest employees a manager who is truly one of the laziest managers I've ever seen and honestly five out of five times that I've gotten a drink four times it's been messed up. You need to get a good manager in there to get that place & the employees in check. It's the worst Starbucks we have in town read more

Why can't you give a negative score . Today was the worst this is the second month that are saying they do not have receipts.I have already lost money in not getting reimbursed because I have no receipt. The drive thru employees just laugh at you which is horrible . I contacted corporate and Kevin there is just as unhelpful as the staff. Such an awful company . read more

Went through the drive thru very quickly. Seems that they were averaging less than a minute with each car. My food and drink were delivered exactly as I had ordered it. Job well done. read more

Why would anyone Yelp review a Starbucks, right?? What kind of lunatic thinks that not all Starbuckses are the same??? The kind of lunatic who has Gold Level Starbucks rewards for the last eleven years AND whose Yelp Elite badge has gone platinum AND has just moved to a new neighborhood. In short, this lunatic right here. This Starbucks has attractive and spacious indoor and outdoor areas, so if you need to meet up with someone, or get a little work done while away from home or office, it's not a bad place to do those things. Similarly, if you're a mobile orderer who simply does not have the patience to wait in line behind people who are ordering things that literally no one needs, like Vanilla Bean Frappicinos or pink berry water or whatever, you can request your triple latte before leaving home, as I do, and run in for it without interacting with anyone at all. This Starbucks is perfectly lovely for any of those purposes. However, if you park in the interior portion of their parking lot, or if you attempt to go through their drive through, best of luck to you. I made the mistake of parking at the end of the lot once, and by the time I came out with my much needed 500 mg of caffeine, it was too late... the drive through line had filled up, and there were cars behind my car, and I learned to never ever ever ever park there again. Similarly, when I attempted the drive through with my toddler in the car, assuming I was safe because it was 10 AM, I found myself gridlocked in with a 21 month old screaming for a cake pop in my backseat. It took a lot of singing to get us through that difficult moment in our parent/child relationship, so now we just park and get out of the car and head to Target. Or we drive to the Starbucks @ Simi Town Center if we really can't do the whole out of the carseat, excitement, freedom, back in the carseat, screaming, thing. So what it comes down to is this: you have options. If you want to be in and out quickly, don't park in the lot, and don't attempt THIS Starbucks drive through. Park in that weird lot off to the side and mobile order, or go to another Starbucks location. If you wanna sit at Starbucks forever, you can definitely do that here. read more

this poor girl was looked like running the whole store by herself the other night while a redhead worker just walked back and forth from the back to the front looking like pretending to be be busy while the girl making the drinks and doing the drive thru was struggling. the redhead also kept giving dirty looks and didn't even seem to care about her coworker struggling. read more

Fantastic new Starbucks in a building that used to be a Burger King. Spacious, modern and clean. Drive-thru for when you don't want to "dine" inside! Great location. 5 stars! read more

This has got to be the slowest Starbucks I've ever been to. They don't have ANYTHING in stock. I asked for hazelnut, toffee nut, chestnut praline syrup and oatmeal. They are always out! This has been for the past 3 months and I don't go there every day. I will definitely not be going back. read more

Elyssa made my day today! She not only listened to my dilemma of not being able to open the tiny packages of agave syrup, but came up with an idea I didn't think of--she put it into my oatmeal for me. I was going to try a different sugar substitute. My black coffee and oatmeal were fast and perfect! read more

Hey Starbucks, is my soy milk supposed to do this because this is a first for me. Not my first time having soy milk just the first time settling like this at the bottom... went through the drive thru of this location at 3:24pm on 4/14/19. read more

Starbucks - Iced coffee with Soy milk... settlement? - Coffee & Tea Near Me - Simi Valley, California

Update... Today for the second time in a week they were OUT OF STRAWS!! When I asked why they didn't get a stash from one of the 15 other Starbucks in Simi, I got a dead stare and the USUAL "I don't know". Who is managing this store??? Seriously, do they not have one? You need to do better. It's a coffee shop!! Your product is liquid!! This is the worst Starbucks in Simi. And that's saying something, because they are all managed poorly. This store CONSTANTLY is out of things. Every single time I go. And once you find out, because they rarely have signs, you are already locked in the drive through. Since it takes 15-20min sometimes to get through, you might as well order. I also REGULARLY go into pick up a mobile order. And I will stand there, staring at the baristas, for three min before someone even acknowledges I'm standing there. But they have time to joke around with each other and not pay attention to customers. Today I was frustrated by AGAIN them not having a staple item. In my own personal car, as I was driving away from the speaker, said "this is so stupid, this Starbucks sucks!" When I got to the window, the person who gave me my drinker looked at me and said, "we can all hear you!" I'm sorry, it's not my job to coddle the privileged 18yr olds you have running this store!! If you guys didn't have such horrible customer service. I might get less frustrated!! read more

Last night I went in for coffee. The cashier looked like she was stoned and when she poured my coffee, she didn't put the correct lid on the cup. It came off in my vehicle and the repairs to the wiring and center console will probably be afew hundred dollars. I won't be coming back here. Very frustrating. read more

Omg, so I totally love the gorge new look! Got my drink super fast! That's where my compliments end. Walk in customer/ evening/ no line/ one car in the drive through. First, the patio was closed because apparently the construction isn't done. It's so beautiful out, why is your patio not ready!? Second, I visited the washrooms. Yes, both. It is empty as funk in here, don't judge me. I like to check out a new place for all it offers. The patio isn't the only unfinished area. The ladies bathroom stall doesn't line up perfectly and you need to use toilet paper in order to keep the door shut. See pics. Lighting at dusk sucks. It's all men in here at this hour. I mean, where are all the ladies? Okay, there is one woman here who obviously just got finished shipping at Lassens because she still has her bonnet on. But really, I didn't realize Simi was such a cruise happy area. No real sugar daddys, though. My drink sucks. It is an iced mocha. Pretty much chocolate milk with a bump, how can you funk that up? It's so empty in here that I'm too out-numbered to ask them to remake it without fear of having some forced convo about the weather and the patio not being finished. I'll try back in 6 months. That's usually how it goes with new locations, anyway. Whateves. read more

See all

The wait is ridiculous! I waited 40mins in the drive through and had to leave without ordering because I was gonna be late to work. When I left there were still 6 cars ahead of me! Ridiculous! read more

It's Starbucks so you know what you are going to get drink-wise. Inside it is huge, and there is a nice outdoor seating area. Also there is a drive-thru. Staff is friendly. The main complaint and reason for 2 stars is the Wi-Fi. It is unbearably SLOW. Download speed was 0.25mb/s; worse than a bad phone connection. If you are trying to get work done online, go to the Starbucks on Tapo Canyon. For some reason cell service in here is bad as well so you can't really tether. If you are trying to work on a VPN, forget about it. read more

Starbucks - (0.26mb/s Download)(0.17mb/s Upload)(117ms ping) If they fixed the wifi this would be the best Starbucks in Simi. - Coffee & Tea Near Me - Simi Valley, California

I come to this Starbucks all the time because it's convenient and really large inside with ample seating. It tends to get insanely busy at random times no matter if it's a weekday or weekend, summer or not, cold or hot. The staff is pretty friendly. I haven't had any problems with wrong drinks/food. I love how much seating they have. 2 huge community tables, a padded bench along the back wall with small circular tables, outlets along the bench, a counter, high top tables, low tables, and some comfy arm chairs. Only reason for the 4 stars is sometimes it can get a little dirty and the noise level is nuts when busy. read more

Out of all the times I have come here, no one really talks to us and ask about our day but Henry was amazing. He asked about our day, they didn't have a certain coffee but he recommended one and it was perfect for my fiance. He conversated with us and was friendly over all. I definitely hope to see him here more often. Henry deserves to be a Supervisor or Manager. Awesome guy if you want a good conversation talk to Henry. read more

Rude employees! I ordered a breakfast sandwich and iced coffee. They did not put the lid on my drink so it spilled all over my cup holder. I asked for a straw and napkins. The girl employee handed me only a straw and shut the window. I waited and she was annoyed when she opened the window again and I asked for napkins she literally yelled "what?!" I said I need napkins my drink spilled because the lid was not put on correctly she threw the napkins in my car. Why are you so rude?! read more

Great staff, they move fast :) never had a messed up order. They get a good amount of business but they stay positive, helpful and happy

The best Starbucks in Simi Valley. The staff is so nice. Always has my drinks and food ready quickly and with a smile.

Just tried to go to this Starbucks and they were closed at 10pm... all of their signs and websites say 11pm... I was in the drive through at the call box for a good 10 minutes before a random stranger yelled that they were closed. All the while i can see all of the employees inside just hanging out and laughing. Not one of them tried to let us know they were closed and I know they knew I was there because they looked straight at me. . I gave them 1 star because there isn't an option for 0. For no service. read more

That super long drive through line... wait in it. If you think you are going to get your drink faster if you go inside you are wrong. They prioritize their drive through line. I've been waiting over 30 minutes for my drink -_- read more

COULD YOU ? Could you be nicer ? Nope I didn't think so. You guys are amazingly nice and polite. Thanks for getting things right the first time. read more

I love this Starbucks location I always come here everyone is so sweet smiling in the drive thru. Also I sometimes place mobile orders and go inside and the workers are smiling and greet me once I arrive. My drinks are always correct, never had an issue with my drinks. read more

The absolute slowest Starbucks ever. I had to wait 30 minutes for a latte in the store..... and I had previously mobile ordered! Not sure what they are doing wrong but it's been this way for a long time with no improvements. Management needs to think of a better way of accommodating the high volume in this store. Best of luck to you! read more

The service here is lovely and everyone who works here is super nice. That's the only reason I'm giving two stars instead of one. You guys really need to get an accurate posting of your times online somewhere. Your yelp, your Facebook, and the website all differ. You don't have a posting on your door and you seem to change it according to the season. I've been here too early and too late too many times. Please get someone to fix this! read more

This drive through is very frustrating. They more often then not do not make drinks right. This time handed me the first drink, I requested NO Berries. Hand it back. And get this one in its place. The order was Venti Strawberry Refresher, no berries, light water, light ice. By the looks of it I got extra ice and extra water. So basically $5 for mildly flavored water and a cup of ice. Cool. :/ read more

See all