I stopped by this Starbucks today to get my wife her iced chai latte and my sister her iced caramel macchiato since it's near my work. I found parking easily here when I came because I arrived in the morning and this location has a drive thru too. The lady who took my order was very nice especially when I couldn't pronounce macchiato and also the barista made the drinks quick. I asked for light ice on both drinks and she put light ice like I asked. [[HIGHLIGHT]]They have outdoor and indoor seating at this location. The inside dining area is very spacious here.[[ENDHIGHLIGHT]] read more

See all

I came here to work and have a drink. [[HIGHLIGHT]]The seating was really crowded and I could only find a small table.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I wish they had more square tables but they do have very long rectangle tables.[[ENDHIGHLIGHT]] The drinks are decent as always. read more

Starbucks - Iced Passion Tango Tea with Honey - Coffee & Tea Near Me - Simi Valley, California

Simi Valley, being such a long town spread out on both sides of the 118 freeway, covers a fair amount of territory. Over the past few years, the number of Starbucks has grown. They've done a good job of mostly taking over previously erected buildings and remodeling them to fit their needs. A few have also been built from scratch. [[HIGHLIGHT]]This one used to be a Burger King, so a drive-thru was going to be a given. It may possibly have the best hang-out space vibe of any in the city. That's partially because of the large interior layout. It's also because the interior design creates a convivial feeling of sit-and-stay for a while[[ENDHIGHLIGHT]]. And, let's not forget the staff crew. They tend to also be more welcoming and hip (if we still use "hip" to mean laid back but also friendly. The baristas do their thing and do it well. We may use the drive-thru a bit more than sitting down, but either way, it's usually a pleasant experience to come to this location. Yesterday I had some errands to run in town and after discovering that Joann's has already shuttered their Simi store, I was feeling disappointed and in need of some cheer. A Frappuccino and a smile at Cochran Starbucks helped elevate my mood again. read more

Normally I have a good experience at Starbucks, but this visit left me disappointed because of how an issue with my order was handled. I ordered a strawberry açaí lemonade refresher, which is something I order regularly. When I got to the window, I noticed the label only said strawberry açaí, so I politely let the barista, Chloe, know there may have been a misunderstanding and that I had ordered the strawberry lemonade refresher. Instead of simply acknowledging the mix-up, Chloe responded, 'You said strawberry açaí.' While she did offer to remake the drink, the response came across as argumentative and dismissive rather than helpful. Mistakes happen, and I wasn't upset about the drink being made incorrectly -- I just wanted it corrected. A simple 'Sorry about that, let me fix it for you' would have made the interaction feel much more respectful and customer-friendly. I hope this feedback helps improve how concerns are handled in the future. read more

Starbucks - Strawberry Aa Refresher - Coffee & Tea Near Me - Simi Valley, California

One of the better Starbucks in Simi, the service is good and the drinks are phenomenal. [[HIGHLIGHT]]The place itself isn't anything special[[ENDHIGHLIGHT]]. read more

Another new location for me in Simi Valley. Driven by this location so many times and even parked in the Target parking lot for my breaks but only stepped into this store recently. It's a nice large Starbucks with lots of tables both inside and outside. Since it was warm out today, I got an iced pumpkin chai and sat down for my lunch break. [[HIGHLIGHT]]The bathroom is clean and the dining area is clean.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The only thing odd to me was that all the outlets are up above the windows. So you see all these people having to step up onto barstool seats to access the plugs. That definitely doesn't seem safe.[[ENDHIGHLIGHT]] My drink was good and I was glad to be able to stay cool for a bit. read more

Starbucks - My iced pumpkin chai 9-30-24 - Coffee & Tea Near Me - Simi Valley, California

Service has always been good. [[HIGHLIGHT]]They need to clean dining area. Since they allow people to bring in non service dogs there is dog hair all over the place. Especially around the cushioned chair areas. It has gotten gross. Not sure how often the sweep or mop.[[ENDHIGHLIGHT]] I come a couple times a week and it has been like this every time now. read more

Came here several times nice folks no disagreement there, but my God is the slowest Starbucks nationwide?

This is hands-down my favorite Starbucks location in Simi! My coffee is always hot, tasty, and consistent; same goes for my matcha. The service is friendly and efficient, and they always seem to get things just right. [[HIGHLIGHT]]I genuinely enjoy coming here, it's the kind of spot that makes your day a little better.[[ENDHIGHLIGHT]] read more

Went at about 11am today and got some attitude from the girl making the drink, the two girls were gossiping for a few minutes, then they finally saw me, I ordered and as I walked to pick up my drink, she mumbled under her breath, I responded and she just ignored me, no warmth and no smiles at all. She seemed just annoyed by me and my drink order. I'm so sick of bad customer service. I'm okay if you're slammed and slow on making the drink. But I'm not okay with attitude. I was also in yesterday and the 2 girls that usually serve me are always so sweet, kind and happy and represents Starbucks well. So for the two that worked yesterday, you are AMAZING! The 2 girls from today should not be working there if they are so miserable. read more

Isla is the best!!!! I've been coming to this Starbucks location since 2019! She was here when I started coming, then left and now she's back! She still remembers my drink order from way back when. Super friendly and always so helpful. She always makes me feel like a celebrity. Thank you Isla! read more

today i came in for a pick up at the same time a community bus pulled in with disabled persons . The all doned starbucks aprons and i noted someone starting to direct them. What a wonderful program to help socialize and employ disabled persons in our local community . This means a lot to me as i had to retire due to disabilities. Keep up this good philanthropic work. You give people purpose and dignity . That's really all anyone asks for! read more

Walk in and go straight for the register and for the first 40 seconds Diego doesn't say hi, hello, how are you, what can I get for you until he notices I won't tell him what I want if he isn't going to start with the basics. Maybe he is use to pushing buttons when ppl just blurt out what they want but I'm old fashion I suppose. Simple greetings go a long way. This Starbucks layout has a lot of old table with lots of ware and tare. First time at this location and there is no reason I'll come back since I'm just passing by. My hot mocha has way too much whip cream which I didn't ask for Diego. The drink it's self taste great once I get past the cream. Walk into the restroom and it's decent; no trash. Customer service was poor. Lobby was old but nothing broke or dirty. Drink was delicious and perfect. Restroom was okay but the light turns on slow. 12/09/23 5:07pm read more

See all

I visited this Starbucks today, Saturday 2/17 around 1:30pm. Not only did was the wait time for the Drive Thru 30+ minutes, when I finally got to the window the staff member was Kurt and didn't even thank me. Go elsewhere until this location gets it together. read more

Been coming here for years and each time things get worse. The latest offense is they have adopted a policy of filling cups to only 2/3. I purchased a venti mocha (20oz) and they only filled the cup to 13oz. They did the same for the tall I ordered for my daughter. Horrible way to increase profits by shorting the customer of the product sold. Shameful!!! read more

Starbucks - Terrible business practice to make an extra buck! Fill the cup to the proper level!! - Coffee & Tea Near Me - Simi Valley, California

I went to Starbucks today and bought a cookie. I needed three $10 gift cards for the teachers. I paid for the cookie using my app. For the gift cards, I had a $100 bill, and the cashier, Cici, told me she didn't have change. I asked, "Are you sure? Is it that you don't accept large bills, or you just don't have change?" She said, "I don't have change." I asked, "How is it possible that at 3 p.m. you don't have $70 in change?" -- and she didn't answer. I also had to wait the longest for my cookie. People who ordered after me had their items warmed up and handed over faster than mine. I'm very upset and extremely dissatisfied with today's visit. One star. read more

Comment section is brutal for some really hard working employees who have to deal with a lot of pressure. Got a drink today, got messed up. No big deal, Diego assisted me, I think he's the supervisor. He made everything better and his customer service was amazing. It's the little things that, young man made effort for large cooperation and it will probably not be appreciated. So I hope this review helps in anyway. Thanks Diego. read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

Great location, A/C on hot days, open space and friendly service. No food today just an awesome coffee with lavender foam to pump me up! Come out to my open house - ONE HOUR ONLY! See you at 1273 Haven Ave 4-5pm read more

Starbucks - Quad blonde with lavender foam...mmmm! Come see me today 1273 Haven Ave 4-5pm - Coffee & Tea Near Me - Simi Valley, California

See all

Really enjoy this Starbucks as it has a drive thru and ample seating both inside and outside. I've never had an issue with the food or drinks here, they always make them perfectly for me! My only critique is that I wish it had a few more accessible power outlets for when I'm on my laptop. read more

Went for coffee with two friends. The one that got there earlier waited 26 minutes for her drink! Meanwhile we watched 20 cars drive thru. Also, as usual they were out of the feta spinach wrap. The other two drinks took about ten minutes which was great. I understand that the drive thru takes preference but you need to get better about your indoor wait time. read more

It's getting really bad over here, I am a regular customer who get a simple cup of black pike coffee, this girl work here handles the cashier always make me wait for it to get it from the bar area, where I go to hundreds of different Starbucks they hand it to you immediately!!! Just this store unfortunately in my hometown :/ read more

Starbucks - Coffee & Tea Near Me - Simi Valley, California

Ugh. This Starbucks just ruined my low opinion of all the Starbucks I have ever visited. Not only is the drive-through line well managed, but the property is huge so the line has ample space to snake around the building without blocking parking or driving. Incredible layout. I did my usual, ordering a nitro inside. There were quite a few people but the line moved fast. Actually, I went to use the restroom after I paid (yes, open out here!) and my drink was already on the bar. Everyone was super friendly; there was even an employee cleaning the tables and chatting all of us up. Overall, a worthy stop when in the area. Pros: - friendly - restrooms open - efficient when busy - tons of parking - seating open Cons: - none really. read more

Drive thru takes for ever. Homeless take over seats inside the lobby. Wish they would do something

Kinda disappointed with this location. This is the second time I have gone here for a Mango Dragon Fruit Refresher and once again no Dragon Fruit. It's not until I ask as I get my drink that I am told that they are out. The girl was nice enough to ask if strawberries would be fine, which it was but at this point, I am going to have deive further to get this drink since the pattern always seems to be that they are out. The girl at the drive thru was great, but the inconsistencies when ordering are not. Luckily, I have Dragon Fruit at home. It's just the principle of being in stock. read more

Starbucks - How I got my drink without the dragon fruit I ordered. - Coffee & Tea Near Me - Simi Valley, California

See all

The guy that took my order was very nice but it took over 5 minutes to make a simple iced tea. This location was not busy but the other workers had no sense of urgency to make my order. Once it was ready the worker that handed me my drink was very rude and did not say "have a good day" or anything. And my drink tasted off! Glad I didn't tip!! read more

Bad customer service, good coffee! Pastries good as usual. The configuration of the drive thru is horrible! read more

Starbucks - Coffee break - Coffee & Tea Near Me - Simi Valley, California

This is my FAV Starbucks ever. 9 times out of 10 my drink is perfect and nearly anytime I go to a different one it's off in some way. They're always so nice too! read more

I am a huge connoisseur of flavored coffee and Starbucks is a great example of a business that knows what their doing. The Starbucks I tend to go to has amazing service. Some of the employees even remembered my name! The one I go to has amazing ambiance. The put out there cups, which are for sale, in majestic design! read more

I got a drip coffee and what a mistake. It taste so horrible. Could be comparable to liquid trash. I can't understand how you could make a hot coffee taste so bad. Do better Starbucks. read more

Largest coffee corp in the country and they don't except cash! The past two days no cold brews and the sitting area is closed! When you walk up to the doors to go in and it's locked and you are staring at an employee sitting in a chair looking back at you motionless makes you wonder what's going on with this country, the old excuse not enough employees is old, this is what happens when you hire managers and not leaders to run a company no more customer service. I will say the same thing to Starbucks I said to other companies that are just plain bad at this customer service thing take a leaf from Chick Fil A on running a business the diner is always open same time as the drive through everyone of the restaurants they all run the same that's a leadership operation. read more

The drive through lines are so looong. It takes up to 20 minutes to get through the drive through.

Went in to get 3 lattes. Place was virtually empty. Waited over 30 minutes.. They never called our name. We went back up to cancel the order and the woman behind the counter that took our order, had no idea who we were. They completely forgot to put our order in. We just stood around for 30 minutes and they just ignored us. Completely oblivious. We are done with Starbucks. read more

When visiting simi valley, this one is the closest to the pad. Alright, alright amid covid19, my very 1st time at the drive thru of course..wearing my "Dodgers" mask...this kid lol at the window ...spoke and asked me if I wanted a mask.."giants" I was like.."oh hell no!" I'm like ok, cool found my rivalry, told him, it's ok you can have it haha! At 1st I was totally pissed, but then realized..he made my day! It's always good to carry on that love n hate for teams, despite this unprecedented times right? So hey..I felt so alive lol. I mean this LOCKDOWN gets you really depress and it's nice to have that thing going you know. So shout out to that guy Starbucks is my favorite go to for that caffeine kick and refreshing hibiscus, thank you! read more

See all

My double ice expresso was good. However I need to grip as to why I'm giving two stars. First no half & half..really, one of the most used condiments for coffee. Really can't you send someone to Target and buy some..fine! Then I wanted to purchase two Halloween gift cards. They had ZERO! And the nerve of the barista to offer a Valentine's gift card. Then I checked my App & I was charged for oat milk after I was told no half n half. Had to laugh I don't generally go to this location... I really can't stand the drive through set up. On the bright side. Sat inside with my friend and enjoyed the company. read more

Went inside , was ignored at first 5-6 employees hanging out . Waited for the order . Looked around . This place is filthy. Trash on the floor . Spilled coffee on the counter where you pick up your order and that's right where the dude put our order. Most people don't see the inside since they do drive through. I guess the staff doesn't care . Will not be back read more

Probably the best Starbucks I've ever been to. The workers here are very kind and never mess up a drink even with how busy it is at this location. You guys are awesome! read more

This is a pretty nice Starbucks; one of the newer locations in Simi Valley. This used to be a Burger King and they did a nice job of expanding it and making it not look like a fast food place. The inside is large and spacious. There are plenty of tables to sit at as well as comfy chairs. There is a small patio for outside seating. I mostly use this Starbucks for the drive-thru. It moves quickly and they are pretty efficient. I did have them make my drink wrong one time, but I went inside (which kind of defeated the purpose of using drive-thru) and they fixed it right away. The one time I sat inside visiting with a friend was a Sunday and it was very busy. There was a lot of trash and empty cups laying around and it would have been nice if someone cleaned up a little. There is plenty of parking in the surrounding lots. Overall, this is a great Starbucks location. Friendly and helpful employees. Efficient drive-thru. read more

Surprisingly not a long drive thru wait although there were about 10 cars ahead of me. But it always go so fast so don't let the amount of cars in line fool ya! Ordered my usual and they made it perfectly. The staff was friendly and personable. Thank you Starbucks! read more

Starbucks - Hot White mocha latte - Coffee & Tea Near Me - Simi Valley, California

I didn't know at the time of my visit I was charged for something I didn't receive or I would have spoken up then. I was a walk-in customer and the total read $3.55 but apparently the barista added a Large Water Cup onto my order without informing me it was $1 and had me believe I was paying $3.55 for my drink and the irony of it was I was never given a large water!! mistakes happen but the continued lack of communication and lack of follow through of Company Standards at this location is why I am choosing to never go here again. read more

Love this Starbucks! Jamie is so pleasant and sweet! I'll def be back to this location :) drive-thru is also very well managed!