This is hands down the best Starbucks I've ever been to. This location gets extremely busy sometimes and they all handle it like champs! Everyone is super friendly and welcoming when you walk in and my drink is always perfectly made! I always look forward to my morning coffee runs here! read more

Absolutely disgusting experience with the manager, CATHERINE!!!! It was over 102°F in Palmdale, and I asked Catherine for a cup of ice water. I explained that I have a medical condition and could not eat anything at the time, and I even offered to pay $1-$2 for the water. Catherine still refused and told me I had to buy something else first. Even after I explained the medical situation again, she showed zero concern or compassion. Refusing even paid ice water to someone who has explained a medical issue during 102°F heat is deeply concerning and incredibly unprofessional. Starbucks corporate should seriously look into how Catherine handled this situation. She shouldnt be working should get fired immediately read more

I was happy with this location until they wrote "Feel Better" on my Starbucks cup. Never told them I wasn't feeling well/I did drive through. Would advise the manager to do better training on the "affirmation" cups. Thanks! read more

I would give this place a 4 in general, but for the crappy loud music they have to play and assault us with, I give it 1

$15 for two undrinkable coffees. I don't know why I keep going back. Both of them were almost all milk and no coffee.

Drink took almost 35 minutes after I got my sandwich. Tried to get an employee's attention by saying excuse me twice and both ignored me. The blonde Asian girl was right in front of me when I said it then she looked at me and she still acted like she didn't hear me. Finally got who I assume was the manager's attention and he finally handed me my drink. It looked melted and it tasted like water. Heard that same blonde Asian girl earlier ask how to make a smore's frappe so It was probably her who assaulted my taste buds with a bad drink. Manager fixed my drink so 5 stars for him but you guys need to train these people better. read more

The boys at night are so sweet and amazing! This is my regular Starbucks and by far the best in town. My drinks are always on point and the store is super clean. Amazing staff and customer service! read more

My iced black tea, with peach was perfect and yummy! I always get service with a smile, and the store smells amazing, and is clean. Thanks Starbucks read more

Starbucks - Coffee & Tea Near Me - Palmdale, California

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I'm never coming to this starbucks, they never fail to get my order completely wrong. the food is good but they cannot make a drink to save their lives... read more

Starbucks!!! Always good and service always friendly. So, I got a tall mango dragonfruit drink and it was too sweet for me. I asked for water to add to it but the barrister was so sweet to change it into a bigger cup and added water for me. read more

Employee told me if I wanted just ice, I need to purchase something smh they can't give ice for free anymore. The other day they closed the front doors for no reason so you had to go through the drive thru. read more

Stopped by on a Thursday afternoon and they were out of the following items. - matcha, pink drink, dragon fruit, açaí, pineapple passion lemonade, chocolate Java mint Frappuccino, cookies and cream cake pop and bumble bee cake pop. I honestly felt embarrassed asking for anything else since they're out of most items. I was seriously looking for the hidden camera thinking that this was a prank. Well, the items that we came for were unavailable so might as well go to a different location. read more

my order: 2 impossible sandwiches with no cheese and a matcha green tea latte with oat milk. paid the $19 and was handed a matcha with vanilla sweet cream cold foam and one sandwich. i get it, mistakes happen. informed the barista about the missing sandwich and that the drink was incorrect. second sandwich was magically found within seconds but the drink was still wrong. had to inform them that i am lactose intolerant and can not have the foam. third time was the charm i suppose. sidenote: this was one of the rare times there wasn't a 30 min line for the drive thru, so i cannot just chalk this one up to them being busy. thought to give this starbucks a second chance after a mishap with a mobile order. learned my lesson and won't be returning. i don't see the point in wasting the paper that gets placed on the orders if no one is going to read them in the first place. read more

Came inside at 8:50 am. Got out at 9:50. 1 hour wait for 2 drinks is not acceptable. Staff was nice. I didnt know whats going on. I know it was busy but damn. 1 hour wait??? But coffee was good. But next time, yall should prioritize who ordered first. read more

Easily my favorite Starbucks location in the AV! Drinks - you have to be living under a rock to not know that Starbucks is synonymous with great tasting coffee. They have a huge selection of cold/hot drinks so take a gander and try one if you haven't done so, weirdo! Jk hehe. Food - a variety of quick breakfast, lunch, and snack choices. You can ask them to warm up your food also. Customer Service - this is the biggest reason why this location gets 5 stars (woot woot)! The baristas are always so nice and friendly, doesn't matter if it's 5 am or 5 minutes before their 10pm closing, their customer service is always top notch. They even offer substitutes for drinks if they happen to not have all of the ingredients needed. Drive-Thru - Service is great just as I stated above. This is my favorite Starbucks drive thru! Location - quiet corner of the supermarket shopping center, clean, lots of parking available, convenient - right by the stop light. Come through and maybe I'll see you there :). read more

I love this Starbucks! Their espresso tastes excellent. And baristas are very nice. I started coming here 3 months ago after moving and haven't had a bad experience. read more

We come here everyday to get our coffee fix. The drive through is always really quick and our cold brew is amazing. Caleb and Patrick make this location our go to spot. Thanks again guys! -Debbie, Nichole, and the Pibble crew read more

Starbucks - Coffee & Tea Near Me - Palmdale, California

I went to Starbucks today around 10:08 and had one of the worst services I've ever had. Two females were completely rude and one of them called me a bitch. Don't come here. If I could give 0 stars I would read more

First of all I have never had the most horrible experience in a Starbucks store than this one. Not only was the woman interrupting me with every order but she kept leaving her head phone on and I could hear her talking to the customer before me. She also got my order wrong because she wouldn't listen and when I told the other girl there that it was wrong she was just as rude. I had to keep an eye on them to make sure they didn't add anything that didn't belong in my drink. I would rather drive to the Starbucks on Lowe's Drive than this one. They definitely need to train them to be kind and greet everyone with respect, even if you're having a bad day or too tired, when working with people face to face as a barista you put on the kindness face you have to everyone. I normally tip my baristas but the vibes I was getting from them was not welcoming at all. read more

I only go to this Starbucks. They are always friendly and get my order done correctly. I have been to several other Starbucks and by far this one is the best! If there is a long line, it typically goes quickly and it is because other customers probably feel the same way I do. They know where their drink will be made the way they have asked for it. Keep up the great work barista's!!!! Sheryl Ebert read more

Usually when I come here it's for a quick drink that is of high satisfaction but not high enough that I would continuously come here for the same drinks at the same quality. At most it is a step below the Starbucks in Barnes & Noble. The most recent drink I got here is a St. Patrick's Day promotional matcha drink, in celebration of the green holiday. At the moment I have wrote this review, I have ordered exactly three matcha frappuccinos since the moment I have seen the advertisement. A while back in the summer, I want to place called Midori Matcha Cafe. I'm not usually a fan of green tea anything, so I was surprised the matcha green tea ice cream I tried from there is the opposite of bitter and slightly sweet. That is then I realized matcha is delicious compared to its leafy tea variety. It's of higher quality that you can usually taste. Now back to the present times, I can get a sense of a similar sweetness and enjoyability of the matcha experience in the matcha promotional drink. I'm not one for writing a review based off of one experience, but I think it's a noteworthy step for Starbucks seasonal drinks. I like it enough to try it again, and hopefully it stays longer than Saint Patties day's passing. Keep the creativity coming Starbucks. read more

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We just drove over to the store, and after we were in line (with no way to back out), we saw a handwritten sign saying ' We are out of ALL holiday drinks.' Annoyed, we ordered two other drinks and when we got to the window we were told that they were sorry, but they were now out of those drinks. This is the THIRD time in 2 months when we've gotten into line and been told they were out of items - caramel, peppermint, caramel brûlée, etc. In my opinion, this is an extremely poorly managed location, with ridiculously slow service. I'm done with this joke of a location. I would rather drive out of my way and go to Lancaster than spend one more cent here. Do yourself a favor - go to a well-managed store and save yourself from wasted time, gas, and patience! read more

I have been going to this Starbucks for 4 years, i kept coming here because the customer service USED to be amazing. Yet as they trade out the people for new people customer service has gone down tremendously. The baristas give attitude, don't pay attention for anything. I personally know im going to the one by lowes from now on. They have better customer service. Sucks since this one is wayyy closer to my home oh well. I prefer customer service over convenience read more

The staff is both efficient and pleasant, more than willing to take time and really listen to the guest. Patrick and Zack are two individuals that really went above and beyond creating a unique personalized experience that I don't often get at national chain cafes. read more

Starbucks - "for here" the only way to drink coffee - Coffee & Tea Near Me - Palmdale, California

Over the past month I have had three incidents where the drink I order was not prepared correctly, and the wait seems to be more than 10 minutes, no matter the time of day. Starbucks certainly has gone down in quality. Sad.... read more

According to the app, this store is completely out of all syrups and sauces and everything but black coffee or espresso. Likely they just haven't updated their inventory on the app, but despite calling 30+ times, no one ever answers either. So I can't do a mobile order for someone to pick up for me using my birthday reward which is conveniently only good for one day now, and I can't go in person myself because I'm disabled. read more

I went here at about 9:15 pm. They close at 10. They already had the doors locked. This was annoying because I needed to use the restroom. Then in the drive through he informed they were out of their white mocha. At the window he informed me they didn't have whipped cream which I had already ordered and he didn't inform me when I ordered. My mocha was made wrong and they had to remake it. Also the place was dead and it took about 15 Minutes to get my drink. Oh and there was a buy one get one half off special and the app wasn't working. read more

This Starbucks is always out of everything except the drinks nobody wants. I'm so sick of this Starbucks.

Excellent customer service, the cashiers was very patient and friendly I came with a big group. No screw ups and the place was busy but everything was clean n stocked. We will definitely be coming back read more

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This Starbucks would get a better review but the barista Mel was awful. She was unpleasant, and had the worst RBF. She ruined the entire vibe of the store. The other baristas were nice and had good energy, especially Star. This store would be a better place without the bad vibes. read more

Got a plain bagel for my daughter today, only to find my cream cheese cut. This is not Starbucks quality and I cannot serve my daughter this :( Why would a worker serve this to a customer ?? read more

Starbucks - a cup of cream cheese spreader - Coffee & Tea Near Me - Palmdale, California

went to get a refresher (always delicious) and they didn't have any... ANY. Thought due to the warm/good weather they ran out. Got a iced coffee and went on with my day.. So i come back the next day and guess what? They were out of refreshers. Not coooooo Patrick is supa cool read more

No less than three times have I ordered something, then when I got to the window, whoops actually--they don't have it. I even ask now every time: hey do you have ______? And still this happens. They are never stocked adequately and currently they are out of the green plugs for the drinks so if you go over a bump while you're driving, yay! Hot beverage all over pants. I honestly don't think it's 100% the locations fault. Corporate should give them what they need. But not checking if you have something when specifically asked...that's on you ace. read more

About 2 years ago, I wrote a 1 star review for this location. At the time, it just wasn't consistent and the service was sub par. I just realized that I have left it that way unfairly. This location has stepped up its game tremendously and now offers a reliably stellar experience. I visit this location often and appreciate everyone that works there. Thanks to whoever was the catalyst of the change. read more

I never have any issues with my order at the Starbucks but do not go through the drive-through every time it takes at least 20 minutes. Order ahead and go inside. read more

Every time I come to this Starbucks they seem to not have anything I want to order. Feels like a wasted trip.

No matter where I go Starbucks always comes through with the perfect mocha. If I don't like what they make they will always correct it.

Is this for real rn Coffee didn't taste good either, a little upset this visit I guess I need to say a lot in order to post this review so here's more words to fill a page read more

Starbucks - Wtf is this my sandwich came with no top biscuit and the coffee taste like trash - Coffee & Tea Near Me - Palmdale, California

I waited a cool minute before they took my order because they we're too busy chatty among each other and they got my order wrong.

They said my mobile order would be ready at 4:05 I've waiting 20 additional minutes and they help the people they know first rather than the people that ordered first I usually do pick up orders bc they run faster but I'm not so sure why they have been taking forever it's very irritating don't tell me it'll be ready at a certain time if it won't be. Very unprofessional. read more