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    Cold Stone Creamery

    3.4 (53 reviews)
    Closed 11:00 am - 11:00 pm
    Updated 2 months ago

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    Blueberry banana smoothie :)
    Lauren R.

    Ordered online. Great costumer service and clean upon arrival. Everyone was happy with their ice creams/smoothie.

    Unlabeled ice cream- should've ate the dreyers in the background!!

    Employees on their phones!! I walked in and found 2 employees sitting in the doorway, on their phones messing around recording each other. I waited patiently at the front counter while neither of them looked up at me for a good minutes. I was in plane view, good thing I wasn't standing where the line starts or I'd still be there!! To top it off, we get home with our pickup order and the 2 chocolate creations don't have labels so now we don't know who's ice cream is who's?? What a failure!! Manager said the employees were on a break I don't know how a store can successfully run when you have 2 employees on their break and nobody working the front counter. And now she's arguing with a customer. That's funny good luck in life Cara, you need it! And why would I need to request the label?? I've never gone to a food service place before and ordered 2 things without the difference CLEAR. Please learn how to manage, Cara.

    Someone didn't even mix my ice cream together....
    Allison R.

    So disappointed. We order from this location a lot since it's down the street from our house but the last 5 times we've ordered, our ice cream is never mixed right. We always get the Apple pie a la Coldstone and the Surrender to Strawberry. There was only one time from this location where it was mixed so perfectly that you got a bite of all the yummy ingredients with each mouthful. Unfortunately, I didn't get the name of the chap who made it cause his badge actually said "Tall, dark, and" something (I forget it now). We keep going back hoping this person or someone as good as him would make a perfect mix. NOPE! And this last one got me so frustrated because there literally was ingredients only on the top and bottom of the ice cream and a whole lot of plain vanilla ice cream in the middle. Look for yourself in the picture I added! Now, I know I could be making a big deal over ice cream, but after paying about $7 a bowl, you should expect a decent experience than that! Especially when I did ask if they could mix it well during the order! Anyway, beware. There's a possibility you'll be paying extra for less than mediocre ice cream. Do yourself a favor and just get Thrifty. At least their flavors would be consistent.

    Christina V.

    Super rude, I came in grabbed a prepacked ice cream and stood at the counter to pay, Tina proceeded to ring people up, finished with the other customers PRETENDED I WASNT THERE, never said a word to me and walked back in the back, then she comes back out and goes to make shakes for someone else Wow yeah no thanks

    Gabriela B.

    Ice cream was ok. I got the banana and my daughter got the cotton candy. We both enjoyed it but not worth the price. Don't come here that often but it's nice to stop by for some Cold Stone once in a while. I prefer Thrifty ice cream over any other ice cream treat. Anyone who is old enough knows Thrifty ice cream is delicious.

    a variety of ice creams
    Nikki M.

    Probably the best cold stone location I've ever been to! All the cotton candy flavors taste different at each one, this has been my favorite so far. Also, the mix masters were super friendly and had welcoming attitudes. They were very accommodating to our family with small children which is always hard to come by! My new favorite location! Thanks Isaiah and Kevin! We shall be back!!!

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    7 years ago

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    1 year ago

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    10 months ago

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    1 year ago

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    3 years ago

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    Cara F.

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    3 years ago

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    Cara F.

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    2 years ago

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    Cara F.

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    2 years ago

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    Cara F.

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    5 years ago

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    Cara F.

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    2 years ago

    I went to get ice cream Sunday morning and I was helped out by a very sweet girl. She was very helpful and got my order correct!

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    Cara F.

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    5 years ago

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    Cara F.

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    5 years ago

    Great ice cream, always a great experience vs the other locations out there. Thanks guys!

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    Cara F.

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    6 years ago

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    10 years ago

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    8 years ago

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    3 years ago

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    Cara F.

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    5 years ago

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    Cara F.

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    6 years ago

    Good service, always clean, and always delicious. Very good location, probablythe best in the AV area.

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    Cara F.

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    8 years ago

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    4 years ago

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    Cara F.

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    12 years ago

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    5 years ago

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    Cara F.

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    5 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    15 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    Cara F.

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    11 years ago

    Really live this place! It's great to stop by after a movie and the funnel cake is the best!

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    8 years ago

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    6 years ago

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    Cara F.

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    12 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - Cold Stone Creamery

    Review Highlights - Cold Stone Creamery

    They are all Always in high spirits and make sure to go above beyond to treat my daughters and I with so much kindness!!

    Mentioned in 2 reviews

    Read more highlights

    Baskin-Robbins - Medium Oreo Milkshake!

    Baskin-Robbins

    2.6(29 reviews)
    2.4 mi
    $

    We come in at least once a week for the kiddos. Every time we've gone in and Rowyn is in it's a…read moregreat experience! She has amazing customer service, even when there are other staff she appears to always be the only one working. The others (staff) will walk away or not acknowledge but she is always ready to work. The five star is truly for her! We see your hard work and appreciate you!

    This Baskin-Robbins is located in the same plaza as Vons, specifically on the same side as Chase…read moreBank, right next door to Cost Cutters. My husband and I came here at the end of last month around 11:30 am on a Thursday. We decided to take a quick break after checking out some of the beautiful poppies. When we came inside, we were greeted with an employee behind the counter, wearing a mask. She washed her hands and helped us with our order. We ended up getting: Single Scoop, $3.69 (each) prior to tax- I opted for the icing on the cake flavor that has cake pieces, frosting bits and a candy confetti ribbon. I am a sucker for birthday cake and love anything that resembles it. This ice cream was perfect for that. Single Scoop, $3.69 (each) prior to tax- My husband ended up choosing pistachio almond. I didn't have any but he enjoyed it, along with our little girl dog. ----------------------- (Total= $8.08 after tax) There is no seating inside this place and also is not allowed because of covid 19, we ended up sitting outside on my husband's truck bed and enjoyed ourselves. I love how Baskin Robbins is consistent with their ice cream and was happy with our experience. If I lived closer, I would probably be a regular.

    Photos
    Baskin-Robbins - The Amazing Spider-Man 2 Flavor!

    The Amazing Spider-Man 2 Flavor!

    Baskin-Robbins - Quarterback Crunch (1 scoop), so good!

    Quarterback Crunch (1 scoop), so good!

    Baskin-Robbins - Single Scoop, $3.69 (each) prior to tax. Cute dog does not come with purchase

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    Single Scoop, $3.69 (each) prior to tax. Cute dog does not come with purchase

    Cold Stone Creamery - icecream - Updated May 2026

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