They really turned the business around after the new CEO stepped up. No more homeless people in the store. Weird looking baristas disappeared. It's a lot more family friendly and more parents from across the street are sitting down here for coffee. Kudos to the manager and team. read more

A manager called Sarah talkung with heavy indian accent asked me to leave, or buy some coffee! This is becoming StarCurry now with this kind of people read more

Stopped by for a hot cup of joe to go since it will be a long day today. Stayed nearby hotel and walked over, very nice and cute store with a patio seating outside and inside. Nice & friendly staff. Easy order and fast turnaround. Plenty of parking right in-front or the lot surrounding. Nice and clean shop with bright from ceiling to floor glass window. read more

Starbucks - Coffee to go - Coffee & Tea Near Me - Mountain View, California

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Pros - has 2 tall seats on the back. plenty of usual seats inside and some outside - drinks are really good when they are not so busy has parking shared with mall ( few restaurants and safeway ) Restroom# 1199 read more

Went to this Starbucks location to get some work done before meeting and I gotta say top notch service from the staff here because I had a group order and they were super patient with me in getting my order correct when I had no idea what the people I was ordering for wanted lol I dunno if prices are the same everywhere but this one seemed a little higher than those in San Bruno by less than a $1. Either way, the brown sugar shaken espresso was made just how I wanted it. They have plenty of tables and good wifi inside plus plenty of tables outside as well, especially nice when the weather is nice out. I do gotta say though, it was hella cold in here. I think they could turn the AC down a bit bc I was low key freezing lol The location was quite busy but they got the orders out quickly. The straws and drink holders were self serve so carrying out a bunch of drinks weren't an issue. Solid Starbucks in a shopping center with so much in terms of shops, restaurants, and grocery stores read more

Definitely , one of my other locations of Starbucks coffee at 565 San Antonio Rd, Mountain View. Parnian made me a delicious coffee that was really wowoooo. It really helps to keep your customers happy, thanks, and Merry Christmas read more

Starbucks - Iced sugar cookie Oatmilk Late - Coffee & Tea Near Me - Mountain View, California

4 years later and I'm back to update my review of this Starbucks location. They have completely FLIPPED the inside of this Starbucks! There's even a backrest area for their customers wait! It was clean, with new technology on the walls! NOW, this will definitely be my go-to STARBUCKS! Oh and staff were super friendly! Excellent service. read more

I was not Acknowledged/ or Greeted buy a young woman around 330-407p Thursday Apr 25th.After looking at the menu for 40 seconds with the girl at the cashier looking away from me.I decided to just get a cup of ice.I figured she is not used to seeing Melanated people here.Nonetheless a greeting is for all walks of life.Brothers and sisters near the area go check it out.I felt I was in the Twilight Zone!! read more

This is the best Starbucks I've been in in a really long time. I want to give a special thank you to Ron who is the person that took my order. In addition to taking my order he was also just very sweet and he smiled, and it was a great way to start my morning. Kudos to Ron and the other young man that made my drink, I appreciate you both. read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

Good lemonade! Should try this! Good service and ambience as well! Go for it if you are in Mountain View! read more

Starbucks - Pineapple Lemonade - Coffee & Tea Near Me - Mountain View, California

This used to be my go to Starbucks every time I am in the Mountain View area. I even came here on Christmas and yes they were open on that day. Not sure if they still are now but it's very quiet here. A great place to enjoy a drink, spend some time alone and just watch the cars go by. I love the fruity drinks here because they smell really nice. I even bought a nice cup here that I don't see in my local Starbucks. Service here is very nice, whenever I need a drink it is ready immediately. Nothing is left behind and order is perfect. There is no long wait like other heavy traffic starbucks. The staff here are very friendly. I would come here again if I can because I spent a large amount of time since high school here. They have never failed me read more

===== House music is headache-inducing ===== First time at this Starbucks location. First impression was nice but not the best experience overall. To be fair, some of this is personal taste but I did find it strange. + REALLY nice interior space initially -- high ceilings, lots of natural light. + Cute patio outside. A bit small but still, nice to have an outdoor space. * Study room off to the side. Nice that they have a study room, but it does seem cramped and claustrophobic. - Almost no interior seating other than the cramped study room. They have this big beautiful space but very few tables. This must be a design decision -- maybe to create more feeling of space? - Less clean than most other Starbucks. The handicapped table immediately upon entry was pretty dirty. The floor unswept. The sugars when passed to me (they aren't out for customers to self-serve) were wet. - No one was in line and yet, it took the two employees a while to stop cleaning and take my order. I thought this was strange. I thought at first maybe they were closing up and that's why? But it seems like that wasn't it. - They were out of stirrers. Really? This is Starbucks, not some mom and pop and it wasn't closing time. --- Music. Most Starbucks music ranges from decent background music to downright great chill music I want to Shazam track after track. This location plays deep house. Like polka thump thump thump. The kind that cuts through even your headphones. Again, personal taste but I thought this seemed outside the normal range of Starbucks customer tastes. As weird as it sounds, I might actually opt to go to the in-Safeway branch across the parking lot next time! read more

Went for a simple coffee at 8am on a Wednesday and they were out of heavy cream. How is that even possible? Then they didn't give me stars for my purchase. read more

Best service yetAnya introduced herself and was very accommodating to my needs followed my instructions to the letter,, made my morning great I wish all the Starbucks would be like that read more

The place looks great since the renovation but does this mean you have to cut the amount of employees working? Seems like they need more people working in the morning. Line was crazy and the lobby got crowded. Coffee is good just need to be better staffed by the manager. read more

A tale of two stores. I was on my way back from a long morning trip to the zoo with the kids and really longing for my fave fall drink: pumpkin foam cold brew, hold the vanilla syrup. I stopped by a SBUX on the way back and ordered one as a treat. Well, take a look at that drink on the left. Where's the foam?? I was so sad that I went to my local SBUX after I got home intending to order and pay for another one (that's how much I was longing for this). The barista heard my tale of woe and made me one on the house. Absolutely the best store ever. If you're ever in my neck of the woods, come here for great baristas and service. read more

Starbucks - Beautiful pumpkin foam cold brew vs the lesser coffee from an inferior sbux. - Coffee & Tea Near Me - Mountain View, California

On Wednesday, May 5th, 2021, my sister finally met the three most incompetent baristas in recorded history. And that's putting it gently. She ordered a venti espresso drink with no ice. What she received was a half-filled cup. So she asked for it to be filled closer to the top. She didn't ask for extra syrup, she didn't ask for extra shots, she just asked for milk that Starbucks gladly fills for coffee orders. Instead, the three baristas invented excuses about why they don't (or won't) fill the cup. And they spent over 5 minutes lecturing her on their curious "rules". In the end, the baristas reluctantly added some milk to bring it over half the cup (see photo). The three of them haggled with a customer for over 5 minutes...over milk they usually set out in carafes for customers before the pandemic. Let me tell you, I live in Seattle and I know Starbucks very well. This has NEVER been the case when I order espresso drinks with no ice. Ever. And I order "no ice" with my cold espresso drinks every single time. Is it THIS Starbucks' policy to fill the cup half way if a customer asks for a hot drink at room temp? Or give milk discounts to customers who ask for extra ice, since you're using less milk? I very much doubt those are your policies. Or, maybe, the three geniuses behind the counter simply wanted to dump on the environment by using unnecessarily large cups to hold their minuscule pours. Good job baristas! But you know what's even more minuscule than this asinine half-pour? The common sense and customer service displayed by the three baristas who worked at this location this morning. If you are the manager at this location, get your staff's act together. This should never have happened. Ever. And my sister will be using the $15 credit she received from corporate to see whether you have made improvements in your customer-facing staff. Hope you have a happy Cinco de Mayo, because your baristas definitely ruined my sister's day with their atrocious customer "service". read more

Starbucks - The original pour topped out below the second line: less than half the actual cup. - Coffee & Tea Near Me - Mountain View, California

Great customer service and positive vibes. Couldn't figure out what I wanted and was dancing around as I decided... the person taking my order joined in lol Offered a great hot alternative to the iced drink I wanted (it was too cold to have anything iced). Fast service even though they seemed busy with mobile orders. Hot Oat Milk Matcha with the Lavender cold foam hit the spot. Great way to start a Sunday with a positive experience. Thanks! read more

I was at this Starbucks not too long ago and just wanted to say what horrible service I was given. To start off I waited 20 minutes for 2 coffees. Only reason why they were taking too long was because all the baristas were just horse-playing and messing around. Then when I finally got my coffees I noted to them that I waited so long and one of the baristas with curly hair and one of their female coworkers were so sarcastic and rude and said "well you got your coffee now right , merry Christmas bye" sucks that this is the Starbucks that's closes to me because I live at the apartment right above it. read more

Went here multiple times while I was in town for a few days for a wedding. They were pretty quick considering the amount of traffic they get in there I didn't like that you could not pick up your To go order. You had to flag down an employee to grab it for you read more

Went in today right before 6:30pm for a small drip coffee. Lady told me it's cold, would you like I pour over? I wasn't happy about that, but I said that fine. Total for $2.95, more that was a drip coffee would have been. Not my fault you don't keep up with that. I use to work at Starbucks over 8 years ago. I'm not happy she just didn't charge me for a small drip. I ask for half n half because they kept absolutely no creamer or sugar out. When I finally go to my coffee, walked outside, and took I sip, I would have prefer a little but of more creamer. So I got back inside to the counter where they hand you your drinks and the male with the black curly hair, serves someone their drink, looks right me, and turns around and start chatting with his friends. I then say excuse me, he states to give him a minute. He does give me the half and half like I ask. However all, I'd never go back. First, there were two people behind who also asked for dripped coffee, yet got a pour over. That's your sign to just keep drip ready. Second, keep the gosh darn creamer and sugar out. It's annoying, starbucks is multibillion dollar company, don't penny pick every packet of sugar. Lastly, dude, you look right me and my cup with the lid off. There was nothing I said or did that made me a customer to avoid. Overall, this is what I get for even coming to Starbucks-bad service for overpriced, mediocre coffee. read more

Was here to study and there was a homeless guy inside and this redhead talked to him so wonderfully and kindly. She brought out some resources for him and was so patient. I tried talking to him and he wasnt really responsive so im really happy she helped him. That aside. Service was fine. The usual starbucks. I usually order a strawberry acai refresher with green tea and they made it perfectly. They charge 50 cents for your coffee refill. I dont really know how that stuff works, but not bad. Thanks starbucks :) read more

This is the dirtiest Starbucks I've ever been to. The counter, floor and tables are all sticky and dirty. When I entered the place, something rotten smelled with coffee :(((((( Hope they take care of their cleaning! read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

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If you got bored with the usual stuff, I recommend trying the Blonde Vanilla Latte, to spice it up you can get 2 to 3 scoops of Vanilla Bean powder, they are really delicious! And if you want more, add the Sweet Cold Brew Whipped Cream for toppings, my Venti size drink turned out to be $6.85 but I redeemed it with my stars, cheer! read more

Starbucks - Yum! - Coffee & Tea Near Me - Mountain View, California

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Walk-in order & Pick-up both at the front door entry, closely. It's confusing and scarily unsafe for customers. Should have a better distanced layout, it's only for the convenience of employees, not for customers! Many visits this location thru out the years, usually I'll prefer go to other Starbucks. Here are the reasons : employees can be more friendlier, better job on the cleanliness thru out the store and quality control on the beverages. Finally I had enough today, want to put in my words and hope they will step up and do a better job. read more

I talked on the phone with a Starbucks specialist about my claim (the barista was hostile toward me while I was awaiting for my mobile order and I got sick and had to go to the emergency room (ER) after I consumed my usual order at the Starbucks location I have been going to for years). The specialist said they couldn't pay my medical bills (which is completely fine!), but the specialist kept talking about how I should have gotten the drink/cup tested while as I at the ER. The drink that I told him I already consumed, so nothing to test and my throat was closing up, so bringing an empty cup to get tested was not my number one priority. He then questioned when I bought the drink and insisted that the date and time that I ordered a drink was wrong even though it was a mobile order that was time stamped. He also accused me of going back to Starbucks that night, which I couldn't have because I was in the ER. He also went on a tangent about how I should use my Starbucks reward points. The specialist consistently talked over and raise his voice with me and told me that there was no way Starbucks could help me (when all I wanted was an apology and no money), since the drink was never sent to a lab and tested. What a waste of time. read more

This is my third time here, and out of all the Starbucks I've been too, this is my least favorite. My order is always late, I get it if it's a little late but today it's 10 minutes late after my eta and I ordered through the Starbucks app, this is ridiculous. read more

On Thursday, March 17,2022 This was my first time visiting this location.. I ordered a venti espresso (triple shots) with syrup shots with soy milk. Normally at other locations they fill the soy up to mid top. I just assume all this location did it that way. When I got my drink it it was not filled even halfway, I asked the barista if she could fill it a little more .. i was not expecting to be lectured by two out of the three baristas at the same time. It was first time I've ever been lectured for just asking if I can "adding more milk" apparently it's goes against Starbucks policy.. This definitely not it, yes we understand that there is policy in place but there's another way to go about it then to make someone feel overwhelmed and uncomfortable... Then one of the baristas blamed all of this on their authoritarian of a store manager which was completely unprofessional as well. If the district manager or store manager reads this, please retrain your baristas on customer service! Nobody deserves to be lectured and spoke to with an condescending tone. That's not it. I will not be returning to this location. Do better, read more

An Asian Lady with glasses had bad attitude towards Asian people...not only to me but to other Asian customers this morning...very sad...

One of my favorite locations. Whenever I mess up my order they change it for me without batting an eyelash or complaining. I've been to a lot of Starbucks and I haven't had bad customer service yet. I'm here everyday and I don't even drink coffee. Thank you Samuel, and the entire team on 9/25/2019. read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

My review for Aunya; because one of us is a stalker! (wink wink) Going to make this a quick and efficient review to match this quick and efficient location. Clean and modern with a friendly staff, ample and comfortable seating, convenient location and nice patio for summer evening cappuccinos (make mine with an extra shot and bone dry). Coffee prep counter is always well stocked and clean. Obligatory Starbucks swag are well stocked and organized (because we all need a plastic coffee tumbler that looks like a paper cup). Parking has never been an issue. Cheers! read more

I've been hearing about Starbucks Evenings for awhile, but have not came across a store carrying it out, until now. And I wanted to like it, I really did. Honestly, their food did not look enticing or worthy, whatsoever. During Starbucks Evenings happy hour 4-7pm Craft Beers are $4 and Wine is $5. My overall impression is that this is not a super popular option. I mean, who would want to come to Starbucks for a happy hour, right? Unless you're desperate for a bite and a glass of wine, which this craving can easily be satisfied at any pub, bar, restaurant, or cafe nearby. For fast food, considering the quality, Starbucks prices really bite. Everything comes frozen, individually packaged in plastic, and it's warmed up in the convection oven upon your order. Just like their breakfast sandwiches and other food. Unfortunately, that is not my idea of a happy hour, or any evening food, for that matter. Just next door, there is a Veggie Grill and the Pizza Studio, among many other available choices at the Village at San Antonio, where this standalone Starbucks is located, plus many more cafes nearby, that serve much better food. Starbucks Evenings Menu Choices: $5.95/ 490 cal Mac & Cheese $4.95/ 270 cal Bacon wrapped dates $5.95/ 460 cal Spinach artichoke dip (with pita chips) $4.95/ 300 cal Meatballs $4.95/ 300 cal Chicken skewers Flatbreads: $6.95/ 310 cal Chicken sausage & mushroom $6.95/ 310 cal Artichoke & goat cheese $5-$6 select Craft Beers Wine: $8 sparkling Prosecco, Italy $9 white Pinot Grigio, Italy $8 Sauvignon Blanc, New Zeland $12 Chardonnay, Sonoma $8 Moscato, Italy $7 California Red blend $14 Napa Red blend $10 Pinot Noir, Santa Barbara $8 Malbec, Argentina $9 California Cabernet Savignon read more

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Pretty awesome starbucks, although it seems like most of the ones around the mountain view area are very nice. Came here to get some work done and was really impressed with the layout of the tables and number of seats. They also had a spotless bathroom, which is always a plus! read more

Da Bucks brought a new location to da Bay. Okay, I'll stop with the puns. Anyway, as I usually say, it's a Starbucks. The End. Kidding Seating: There is a nice little area with umbrellas and outside seating. The only downside is that your view is of the beautiful cars and parking lot. Quite lovely. There is also a nice amount of seating inside and the entire building structure is raised so you feel kind of tall while inside....not really...but as a shorter person I enjoy pretending to feel tall no matter how it is achieved. Ambiance: This location has a nice, open feeling about it with high seating. At about 10:30 AM on a Tuesday, it was fairly crowded, but the crowds may die down after the "new" feeling wears off. Only time will tell. There are already regulars here....they stake their claim quickly. Anyways, just another trip to the Bucks. It has that "new and friendly" look and smell. Ohhh shiny. read more

To me ,these days, new Starbucks=another locale for La Boulange pastries. Never was into their coffee. However, not all Starbucks are equal. This one has a Clover machine and that equals the appearance of better and rarer coffee you wont see at other branches. They didnt have their iced coffee event yet so Im holding out and just eating the pastries for now. Ill be checking out the rarer stuff soon. The girl working the Clover answered all my questions and was genuinely excited to explain everything. Never thought Id be looking forward to going to a Starbucks! read more

I've been here MANY times and have had nothing but good service. What could they do better? Well.... They put a "BROKEN" sign on on of the two bathrooms but it turns out that it's not broken. It has its own key code which only the staff know, so it's effectively reserved for staff. Understandable in the wake of the SBUX corporate's woke posturing. Now staff are required to let in any non-paying riffraff in the spirit of appeasing BLM. To run a successful business, SBUX needs to make customers AND staff happy. That means keeping out sketchy homeless drug users, no matter what their skin color. Staff shouldn't be forced to clear out drug needles and homeless poopstains in the bathrooms. I mean, some of these people literally take baths in there. read more

My boyfriend and I just came in to get a couple drinks for Valentines Day and Josue made us feel so special! I could not have asked for a better experience just getting coffee! And Jonah our cashier was awesome too! Thank you guys so much for helping make our day so special! Definitely the best Starbucks I have been to yet read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

Everytime I order I usually ask for an iced caramel macchiato with EXTRA ICE AND CARAMEL (which is an extra cost) they never add the extra. So here I am paying extra for something I'm not receiving and when I correct them they roll there eyes and start making comments to each other. If you woulda followed the order the first time, we wouldnt have to be remaking it... read more

This is like all other Starbucks except for the seating arrangements. I recommend you sit on the patio. WIFI reaches outside and they have comfy couches. I usually come here for coffee meetings. Coffee meetings = My colleagues and I drink coffee and chat at hyper speed about work. :) We like to sit at the big table in the back. It gives us lots of space for paperwork, laptops, and our beverages. Plus there is a little faux fireplace above the table that looks really cool too. read more

This review is long overdue. This Starbucks is great and convenient to grab a quick coffee (easy to park one's car at the front and grab a coffee to go) or to grab a drink and stay there to work. There is lots of parking and a few buses that stop around the area. It is clean and not too crowded compared to other Starbucks I have been to. Shout out to Amir, the barista who I often see working there. He remembers people's names and makes the effort to help as much as he can while making and delivering the much-needed drinks from coffee to tea. He is super friendly and always asks how people are doing. My usual go to for Starbucks include the breakfast sandwiches, green tea latte, and the teas. You cannot go wrong with any of their breakfast sandwiches - they taste so yummy and filling for breakfast. I have tried several different places but Starbucks is consistently great. The green tea latte is pretty good - you can taste the matcha and if you ask for fewer pumps of the syrup, it is not too sweet. The teas are pretty good if you are not feeling coffee or don't drink coffee like myself. I usually sip on these drinks and find a spot in this nicely spaced out Starbucks to work. read more