Love the staff here! Special shout out to Amir and Jimmy! They do such a great job of personalizing the experience and they always have a great attitude. They seem like they're having fun even when they are slammed with orders. read more

this place is nothing more than a homeless hang out. People have set up for the whole day there, and the staff does nothing about it. There's trash strewn about inside and out as well. read more

Very upbeat and fun atmosphere here. Easy to do work here too. The colors they used in the location are nice. There are lots of younger, more energetic people who come here. It is nice to come and see people working with high energy. read more

Starbucks - At Starbucks - Coffee & Tea Near Me - Mountain View, California

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This is the Starbucks outside Safeway. The One inside is here http://www.yelp.com/biz/starbucks-coffee-mountain-view-8#hrid:0DwEZfYAdesA9w3jlyY_Gw/ You can see the Starbucks through the window, it looks nice and new, plus the parking looks good but you will have to drive through the parking lot to get to it. read more

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So, okay.. the location is great, customer service is completely strange and uninviting. The guy at the register is timid, awkward and unapproachable. And then you have to wait forever for the weird barista who sort of dances around and seems to be in his own world, frequently touching his greyish hair before making your drink with out washing his hands first. Not to mention the woman who appears to be in charge of that shift who doesn't acknowledge customers as she stocks the cold food, or while she is walking out for the day ( through the same path customers wait in line or pass thru as well). And that, might I add, is obvious that the other employees are either scared of or kiss ass to. read more

How difficult is it to put a layer of steamed foamed milk on the top of a latte? Really, you're a barista at Starbucks, did you undergo any training whatsoever? So often here I've ordered a regular tall latte and get back a cup of hot milk poured over a weak expresso shot. It's disgraceful. Please, get your act together, learn how to make a latte and a soy latte - it's not that hard. This is not the only Starbucks where this happens, Starbucks, please, train your "baristas" how to make one of the most common drinks ordered in coffee shops, a simple latte. Get them to look at a couple of You Tube videos if you're too lazy to train them yourselves. read more

Starbucks - Supposed to be a regular latte but is just a cup of coffee flavored hot milk - Coffee & Tea Near Me - Mountain View, California

Starbucks gets 5 stars for their interiors and being a great place to work or catch up. However they get 2 stars for their espressk drinks. The latte I got tasted mostly like steamed milk with a hint of coffee. Disappointing to say the least. read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

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Pretty usual Starbucks location in most aspects, except for the fact that it's probably the one with worst customer service. The baristas are rude most of the times- any request is a big inconvenience to them (my orders are always simple like an americano or a cappuccino- the only requests I make are asking for hot water or asking for coffee in a mug). I end up going there only because this one is close to my house. read more

Woops! This is one of those places I went to so many times, I forgot to actually review it. This Starbucks location is really pretty. The interior has a variety of seating styles and areas, and there is seating outdoors (although, be prepared to deal with lots of traffic during peak hours) I discovered that I didn't write a review when I went to update it. (You can't update something you've never written, huh...) Well, I had a great experience here recently. I only popped in for a coffee, and there was no milk out on the counter, only half and half. When I asked the barista for milk, he not only asked which kind, but then asked if I wanted it steamed. Why, yes, please! That was a really nice touch. Thank you! read more

I love this place. It's about 2 miles from the place where I live and I am coming here when I want to read something or work with my laptop. They have outdoor space as well. They also have some kind of a hired room in the back, so you can sit and work all day long. I like to sit in the comfortable chairs, close to the window. The people are here is cool, stuff is very friendly and always ready to assist you if you need help. read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

You bet your buns I ordered a Pumpkin Spice Latte WHAT OF IT Do not ::i repeat:: DO NOT even try to come for me on this. I walked in purse first like the Kween I am and bee lined it to the one functioning restroom because gurrrrrrl, it was an emergency. This Starbucks apparently has two restrooms but only one was functioning and it was also out of TP and about 3 paper towels from being out. The restrooms are probably not the place most people get their first impression when they come here but it was mine and the scene wasn't great. Definitely needed to be stocked, cleaned, and mopped. It killed me to not pick up the penny I saw on the ground in a pool of water along the wall by the toilet and trash. Major case of FOMO for me, for sure. After using their restroom and tapping into their wifi, I decided I'd go ahead and actually patronize their business. When I got in the quick-moving line I was not getting a PSL but then the 'basic' (as the kids say) kicked in and I ordered the biggest Pumpkin Spice Latte they could scrounge up. Baristas were complementary to me, customers were complementary to me, and the Pumpkin Spice Latte complimented my day sooo definitely a Sbux I'll be happy to patronize again. And bonus points because its next to Veggie Grill, my fave place. read more

this is the starbucks located inside san antonio village, vs the starbucks located inside the safeway inside this shopping center. i was running some errands when my stomach called, so i popped in here for my favourite breakfast sandwich, the reduced fat turkey bacon and white cheddar on wheat english muffin. the sandwich was heated and served warm, so the cheese melted over the egg white and turkey bacon....ooey gooey yummyness! the interior was a standard size, with seating and the cashier/pickup area, but they also had an outside patio area which was a nice size, with modern outdoor furniture. it was really cold the day i visited, plus i had errands to run, so i didn't sit outside, but good to keep in mind for subsequent visits! customer service was standard, order, pay, pickup, nothing out of the ordinary on this visit. the shopping center offers 15 minute parking spaces as well as untimed parking spaces, but the latter are usually harder to come by. if you know your trip to starbucks will be quick, i'd suggest grabbing the 15 minute space. read more

Ok, Starbucks is Starbucks. How can I give 1-star? What could possibly go wrong? Well, this morning, I ordered a short cappuccino. The (very) young man who made the coffee simply blew my mind. When I took the cup from him, something felt different... (nope, don't think romantic stories). The cup felt... VERY light. Almost as if it was empty. Being in a rush, I took my drink and sped off. Later on, when I found time to remove the lid to investigate, I was shocked. The foam reached up to only the half-way mark of the cup. I stirred the foam away and licked up the foam, the coffee was just a VERY THIN LITTLE LAYER at the bottom of the cup. Well, I didn't get any Mother's Day discount for that cup of cappuccino. Why do I not get my usual amount of caffeine shot? Is that guy new to the job? Did he try to save MY coffee for himself or someone else? Many questions. I don't know, just wondering ... What I do know is that I felt very ripped off. Come on, it's not my first time ordering a short cappuccino. There's no way there's a sudden price hike and customers ordering a "short" gets only a few drops of coffee. Too late to go back for a refund. Feeling very cheated! read more

After posting my negative review, I was contacted by Aunya, the store manager. She was very sweet and commiserative to my situation. She invited me back for a refund, a gift card and a remake of my drink. She seemed genuinely sympathetic to what had happened with my horribly messed up drink! I am very grateful for her reaching out to me as I don't think most places come close to her generosity! With the level of customer service I received from this location, I definitely will be coming back! read more

Starbucks - perfect shade of green-brown for this frappachino - Coffee & Tea Near Me - Mountain View, California

It says Starbucks closes at 10pm, so I went there and it was closed! Its only 8:42pm! Why would Starbucks put 10pm on their yelp when it isnt true! read more

I knew that there is a Starbucks in this shopping mall for a long time, but never came here, because I come this mall usually after 8:30 p.m. for grocery shopping and this Starbuck is open until 9:30 p.m. Today on Jan 3rd, I needed to work from home, so I work from here instead being at my place where it is cold. The good part of this Starbucks is there is a half separated study/work people's desk. That section is little more quiet, because not close to register/barista area. read more

I do not write a lot of reviews, but when I do it is either because the customer service is above and beyond the norm. the food sucks and/or the food is excellent. Andrew the barista at this San Antonio, Mtn. View location, is a shinning example of what customer service should be at ALL food service establishments. He not only greets his customers in a friendly way, but he also is accurate and does his job well. He also knows how to take charge and provide the "right" solution to a problem. For example, I went in to retrieve my reward of a "free drink", but upon stepping up to the register, I realized I had my days crossed and that my "free drink reward" expired yesterday? I was disappointed, as you could imagine, (since you only get these rewards after 12 purchases) and I asked the person at the register if there was anything they could do. They said no. (as I expected them to) And I proceeded to begin to pay for my drink. But Andrew, upon over-hearing my situation, asked the register person to let me have the drink on his account. Now Andrew did not have to do this. He could have focused on his own job and not intervened, but he chose to provide me customer service above and beyond what I expected. It is these types of workers, that no matter where you work, you wish you had working for you. I have been managing people for over 15 years in my career and it is people like Andrew, that I strive to have on my teams. People who take the initiative, and responsibility to do the "right thing" not because they "have to", but because it "should be done". I have met Howard Schultz in my career and I know he believes and cherishes this same value. And if he witnessed Andrew's action, I know he would be very proud and happy that Andrew is delivering the brand promise & experience that has made him a very successful businessman. read more

Surprisingly cute for a shopping center Starbucks. People were nice, the outdoor seating area, for being parking-lot-adjacent, was somehow cozy. read more

I am a die-hard, devoted Starbucks fan. I practically spend my annual salary there and my daily purchase is a $6.85 coffee. I know exactly what I like and i know exactly how to order it so that the check boxes are easy to mark off and the barista has no questions. Usually the employees at Starbucks are so amiable and engage in conversation with me, but this place sucks. Mainly it's the baristas at this Starbucks that are incompetent, but the cashiers aren't all the best either. I only go to this location because it's the only one on my way to work where I don't have to make a u-turn to go to the other side of the road and then u-turn again to continue my way. Today, after approximately 14 out of the last 16 orders have been incorrect, I have decided to go out of my way to another location that always gets it right. Why it's taken me this many wrong drink orders is a question I am asking myself, too. I secretly wonder if the barista likes to fuck with me given that I have a mark on each of the boxes on my cup, knowing that I usually don't test my drink until I'm in the car and have been driving a while. (Why I don't taste-test before I leave is another question I ask myself.) I always confirm all the steps to my drink with the barista before walking out the door and either they THINK they got the order right based on my instructions or they don't care. I get the sense that they really don't care at this location. Not only that, their espresso machines are NOT calibrated to the proper temperature. Their 150 degrees is NOT a true 150 degrees. This is the ONLY true location where I have to order the drink at 130 degrees in order to avoid scalding my mouth. (The other exceptions are at Barnes & Noble locations...for some reason the Starbucks coffees in those bookstores are always too hot, too.) read more

A cool Starbucks because of the nice location and the cozy terrace outside. The inside is also pretty chill. Do not expect any fancy pastry because they all seem to get everything frozen and then they warm them up in the microwave, so you will always end up deceived. However, as a gathering place, this is perfect for grabbing a coffee and meet with friends at the terrace, very close to a posh apartment complex that makes this area very lively. read more

Exemplary service by a barista named Amir today. 10/10 will return for the great energy, service, and crafted drinks.

My husband used to work by this starbucks and we were in the area wanting a caffeine fix and he suggested we stop by told me the people here were good. I couldn't have agreed more very great service, male cashier was super friendly taking my order store was clean and hand out people were also super nice. I would visit this Starbucks again. read more

The staff at this new location are really friendly. The other day a barista recommended a secret menu drink and it was really good. I've noticed that there are some serious regulars that have claimed spots here for much of the day. I like that because it gives the spot a coffee house feel rather than a fast food joint. I also love the comfortable lounge area outside. read more

Starbucks - The entrance. - Coffee & Tea Near Me - Mountain View, California

Finally! A swanky, urban, *spacious* Starbucks in Silicon Valley! Love the vibe. Great service. Lovely for leisurely coffee or grab-and-go. read more

Starbucks - Beautiful airy space. - Coffee & Tea Near Me - Mountain View, California

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Love what they have done with the remodel of this center. Residents are quite lucky to be so close to markets, gym, and of course this Starbucks. Plenty of 15 minute parking spots in front of the store, and they made my visit very pleasurable. Lots of customers enjoying the sun outside and AC inside. read more

This review is for Amir he is the best!! He is so precise and kind. Hes my favorite to see at this location.

This Starbucks is one of the best Starbucks I have ever been to! Not only is the interior really nice but the staff provides excellent customer service! Amir is always super helpful and makes sure that you are well taken care of! If he is your barista, he will make sure that your drink order is taken care of properly! read more

This Starbucks is more busy and it's just OKsh. Would rather drive to Escuela as it feels more cozy. Pros * good location Con's: * atmosphere is just not nice * little bit more busy * parking sux read more

I absolutely love this location. Always clean and excellent customer service. The best employee is Drea she is so sweet and friendly!!!

Ordered a tall drink. When received it was half full. When asked if this is how much coffee comes with the cost, they took it back and filled it up to fit the cup. Ordered food and came out iced inside. When taking it back its a smile and sorry. But nothing actually done about it. Wouldn't come here again. read more

One of the nicest Starbucks around. It seems like a new location. High ceilings. Lots of light but you can still work on your computer. Fast internet. It has a friendly ambiance without been too loud as some Starbucks are. I work from Starbucks at times so this is important to me. Thankfully, it stocks my favorite panini. One of the other Starbucks in Los Altos did not stock any paninis or sandwiches. Can you believe!!! read more

This location has gone downhill in the last year or so. One sign is that they were forced to put locks on the bathrooms and once or twice I was actually panhandled inside while sitting at my computer. What bugged me more was the time that I showed them someone had spilled a drink in the cold sandwich display, with the drink leaking inside a number of the sandwich boxes, and they just put those sandwich boxes back up for sale in the display. Now I go to different Starbucks in the area, like El Camino Way, which is excellent. read more

I had taken a hiatus from my morning cup of comfort and a few months back decided to start it up again. This store and staff have really been such a joy to see in the morning. Bernie, David, and the other morning staff always say good morning and make my drink perfect. Being a former barista these are the type of people I would have been proud to work for; and, it makes me miss those years. I hope y'all know that you are great people and appreicated. Keep it up! read more

On a busy street, but has a nice outdoor ambience. It's outside seating is like a cool patio-set of heavy duty non breakable furniture . It located in a complex that is a step up from a strip mall. read more

Drea is the best, always smiling and greeting at every one. I was pleased over her service.

Great location, great space and Amir got it done fast and efficiently. San Antonio is a great one stop shop for grocery shopping, dog parks and even dinner. read more

There is one thing that has stood out for me in this rather new location: speed. It is lacking. The few times I have been there it has taken quite a while to get my drink. I have also seen them get a few orders ahead of me wrong. The customer service was great, but they really need to pick up on the pace. The outdoor seating can get crowded, but it's so nice if you can catch a seat on a gorgeous day. read more

The interior is cozy and nice. It is rather quite on the weekend. A bit cold inside. There is an outdoor sitting area. read more

Starbucks - Coffee & Tea Near Me - Mountain View, California

I used to go to the Starbucks in the Safeway across the way, but I'm not too fond of one of the workers there (she said she didn't like the yogurt I was buying and then told me that she hoped she had made my drink right because she was still sleepy) So now I venture over to the stand alone Starbucks. I come here maybe twice a week around 8am after I drop my child off and on my way to work. Maybe it's because I always beat the rush, but I have never had a problem with my drinks here and I order pretty straight forward drinks and service is always friendly. read more

This is the slowest cup of coffee I've ever order. And it's not busy..!!! The girl making my drink was just super slow. And the place is a bit dirty... read more

Starbucks - Coffee & Tea Near Me - Mountain View, California