Food Good Coffee OK Service Poor for this reason. We had point cards from making purchases. When we came to redeem them, they said we can't because of Covid. WHAT? because of some virus they can't honor coffee points which represents patronage! For this VERY reason, I refuse and tell others to skip this place. Other restaurants and cafes continue to honor their points before and after the virus shutdown. But because they are so stingy and cheap, they had to not care about their loyal customers. There are many people I've talked to who are spreading the word. Now we go to the other cafes on the street. I will change this review as soon as I'm written back by the owners that EVERYONE with point cards can come back and redeem their free coffee, etc. Until now, they are STINGY and not worth going to. They pretended to be friends but got too cheap. Again, once they show proof of honoring the customers who believed in them, then I'll change the review and tell people otherwise. There coffee isn't good. read more

Nice little eatery inside the center of the performing arts. I got the strawberry smoothie and it was very tasty. Nice service Parking in nearby parking lot and street parking read more

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Came here unplanned and order a breakfast burrito egg, cheese, and bacon. For $6! The burrito was made from scratch fresh cooked eggs, bacon and cheese. The burrito is delicious. Would come here again for quick easy breakfast. read more

A great cafe next to city hall and the local theatre. Great list of both coffee drinks and tea. Lots of food choices as well such as sandwiches and chicken bake. Don't get why for the low ratings. It's a perfect place especially if there is a show next door. Also the service is excellent as it is quick unlike other places like Red Rock. Good that is open when other place close too early around the area. I will return since it's quiet and a good place to bring work, etc. read more

Terrible coffee and terrible customer service. Regret going here. Do not do the mistake. Great location. Terrible everything.

Coffee is actually very tasty. The ambiance warm and homey makes it a great spot for work of study as it's very. The service was fast and friendly. I also tried the quiche its wasn't the best but okay. They have plenty of savory and sweet stuff to have with coffee. They have also other food like sodas and snacks. read more

Came for a quick drink before a meeting, quick service and greeted by an amicable staff. Plenty of seating inside and outside. Ambiance was cozy and no loud music as some cafes have. Pastries for sale as well. I bought a chai tea latte, nothing special but was good, hit the spot. Clean, eatablishment. read more

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I'm going to give a 4 star for kind, prompt service. The barista who helped me and my friend was very nice . I docked one star only because the specific drink I ordered didn't feel worth $6.25 to me: the Chai Chiller Freeze (I think that's the name of it). I love chai and have never had it blended so that sounded good however while I could taste the chai the way this frappe type drink was made , it wasn't that appealing only because the texture of it was mainly ice once the chai is gone if that makes sense. A lot of frappes can be made where you can drink the entire thing ; I was unable to because it was mainly ice chunks by the end. However, I'm not going to give a low rating because there are many other drinks and items on the menu I have yet to try . I love trying new cafes and I look forward to returning :) read more

Super convenient, located right near the Performing Arts Center at the Mountain View downtown and is always open during performances. There is a large variety of options, and I particularly like that many of them are savory, such as the quiches, tamales, lasagna, and several others. I particularly love the empanadas here, they are big and soft, some of the best I've had so far. The price is also reasonable and the overall location and view from this place creates a really peaceful atmosphere to enjoy your food. read more

Bean Scene Cafe - Beef Empanada and Quiche - Coffee & Tea Near Me - Mountain View, California

Rude owner. Mountain View's summer Friday concerts bring hundreds of people, at taxpayer expense, to just a few steps from Bean Scene. This could be a bonanza if the owner handled it right. Instead, during concerts, he repeatedly runs out shouting at passersby to get off the steps in front of his shop. He doesn't own those steps -- they are a public space -- but if he really wants to wall off a public space, why not put up cones or ropes, instead of shouting at potential customers? Why not hand out coupons to the hundreds of potential customers that are standing a few feet away during the dinner hour? It's so foolish and counterproductive. Business 101. read more

It's my first time trying this local small cafe but it was a very bad experience. The staff is impatient taking my order even though I'm the only customer in the cafe. The croissant is dry and sad and tasteless. I asked her for a cup of warm water and she gave me tap water straight from the tap. She had an attitude that made it feel like she had more important things to do and I as a customer was inconveniencing her. I asked her for a receipt and it seems that it even bothers her more despite none else being in the cafe. Overall, I think the cafe is in a good location but I won't recommend it to anyone or come back again. read more

Artichoke Quiche: tasted good, but food temperature was terrible. I liked that the artichoke hearts were finely chopped up (no chunks). That said, one side of the quiche was pipping hot, the other stone cold. They admitted to warming it up in a microwave; I observed their microwave ovens were very small, so most likely they did not have rotating trays to evenly distribute the heat. Chicken and Mushroom Empanadas: these were thoroughly warm and moist inside with a soft crust. I enjoyed their flavor. read more

While they happily would sell me coffee, they would not let me or my friend with his young child use the bathroom!! Really! They made us go to the library. Poor little boy had to go to the bathroom so bad, and the two employees, could have very easily let us use the bathroom, but instead, they (for whatever reason) CHOSE to not let us use it. Not sure if it was some sort of power trip or maybe we didn't meet their criteria in some other way. I will never nor will I recommend this place again!! read more

The location of this cafe spot is really nice it is located inside a theater so it's a convenient spot. Also nice patio area outside. Not a great experience, they do have a lot of variety on their menu but the coffee has no flavor and not worth the penny. Customer service is horrible. Coming here first time the gentleman over the counter asked if I was here for the play I asked what kind of play is going on here his response was very rude and avoided the question saying your not here for the play then. It was a genuine question I was asking. He also told me I have to take the items I got to go as I can't sit inside. Not giving any reasoning behind it. I would not come back here again. read more

I'm not going to say the food in this cafe is good or bad, I usually avoid going here from having had negative experiences. (Personally) however I tried my luck again and asked for a cup of hot water and the man tried to charge me 1.50, i sensed a bit of snarky attitude there too, I'm not sure why I did or why it costs them this 1.50 for a cup of water. read more

Lily was really friendly good costumer service I nice place to stop by and get a quick coffee or something to eat. read more

Bean Scene Cafe - Good ice coffee! - Coffee & Tea Near Me - Mountain View, California

For how much money that has been dumped in to the Performing Arts Theater, you'd think that they could do a little better. On the other hand, it's all about location and convenience. It's one thing to support the center, but stopping at a real coffee place might be in order next time I go see a show. Without a production I wouldn't see any other reason to stop here. But maybe that's because I don't live in the area. read more

Bean Scene Cafe - Coffee & Tea Near Me - Mountain View, California

Absolutely disappointed by the customer service of Bean Scene Cafe and lack of general concern for us local patrons. Located at the Center of the Performing Arts near City Hall, the plaza is near empty of people. It's high noon on a sunny day mid week, and I figured I could sit in the shade for a minute. Within that time, a man from the Cafe came out to inform me and others that these are private tables and there's no outside food or drinks. I'd understand if the plaza was packed or there were tons of folks looking for seating, but there's no one there... what's more, this guy had the audacity to do the same thing to two other gentleman, one of whom was elderly and had taken a break from a stroll. THE TABLES WITH BLUE UMBRELLAS ARE EXACTLY THE SAME... WHY WOULD HALF OF THEM BE PRIVATE AND THE OTHER HALF PUBLIC?! I used to buy my drinks/snacks from here during evenings when I'd attend a Mountain View Council meeting or see an event at the Performing Arts center, but I rather support a business that actually cares about the city's patrons or residents. Please avoid this business at all costs and visit another one of the other cafes with actual quality food along Castro. Usually, I don't bother to log on to say if a place has mediocre food, but is well-intentioned, but couple your sub-par food with poor care for basic concern for others, and one star is still too good for you. This place needs to go out of business... hope Mayor Sigel and the rest of the Council Members address this place. read more

Bean Scene Cafe - Where the hell are all the people that you have the gall to tell me the blue umbrellas in the plaza are for patrons only? Shame. - Coffee & Tea Near Me - Mountain View, California

Just had a great coffee smoothie. They were able to control the amount of sugar according to my request since I usually like it less sweet than the average American read more

I would give this place a negative five star if I could. This place is incredibly rude to breastfeeding mothers. It was a super hot day 90 degrees. So I stopped in for a smoothie and a place to feed my 6 month old daughter. My entire family bought drinks and tipped well. I had brought my own snack because I had severe food allergies and needed food in order to FEED MY DAUGHTER. The owner came over and asked me to remove my food from their establishment. I explained my situation to the owner. He said" in the future you need to let us know in advance". the female standing next to him at the cash register shook her head at me while glaring. I ended up standing out front of the coffee shop in 90 degree heat in the sun eating my snack so I could go back in and then feed my daughter. I've never felt so uncomfortable as a breastfeeding mom. There are 7 other coffee shops downtown Mountain View that don't berate nursing moms for pulling out a snack while getting ready to nurse. They have officially lost my business to competitors. read more

My 5 stars are for their gelato. Although I definitely have a sweet tooth, I have to admit it's been a while since I've had decent gelato, and by decent I mean comparable to the real thing you get at the street corners in Italy. Of the 4 flavors I tasted (they had about 8 when i went there), I couldn't make up my mind so I ordered a scoop of each of them. So you figure, when bombarding your mouth with that much glucose/fructose, your taste buds should adapt right? Amazingly, it was as if my taste buds were still experiencing something new to the very last spoonful. Here's a rundown of those 4 tasty flavors... Blackberry - Tangy with a kick, as if red wine was an ingredient in the sorbet. Truly unforgettable. Strawberry - A perfect refreshing balance between sweet creamy & tangy. Vanilla/Chocolate/White Pistachio - A triple layered combo of your basic favorites with an extraordinary pistachio flavor. Creme brulee - Good in its classic form, but even better as gelato! read more

I've never met an unhappier barista. His face was thunderous and I could actually hear him sigh while he was making coffee. There were a lot of pastries, and I was excited for my pumpkin muffin, but it turned out to taste and feel like cardboard. The only pluses were the abundance of seating and prime location in downtown Sunnyvale. I was also worried there would be a card minimum that I couldn't make, since I spotted an ATM machine on one side of the cafe, but I guess my barista didn't care enough to enforce it. read more

wanted to check this cafe out after visiting the sunnyvale location, but there wasn't anything i really loved about it. i got a chai and it was okay, but not as good as the one i had got at the other location. i came on a wednesday afternoon and it was empty when i got there, but people did come and go during the couple hours i was studying. there were tables and easily accessible outlets which was nice for studying! read more

Wonderful spot, with a friendly couple running it. I've enjoyed their paninis and mochas for about 15 years.

3 stars for the almond bar and chocolate milkshake (though maybe lucky ordering given how stale most of the baked goods look and the other reviews...) Negative 4 stars for the rude service and markup. Over $10 for a milkshake and pastry?!! The only reason this place isn't totally out of business is the daytime city hall employees and the evening theater goers. The guy at the register couldn't be less friendly if he was making a conscious effort to make customers uncomfortable. The woman who made the drinks seemed neutral and very pleasant in contrast. This is the reason customers have such a hard time choosing local independent stores! At least the chain stores train employees how to interact with other humans! Give yourself some extra time when coming to the theater and check out one of the many places on Castro st with better food/coffee and infinitely better service! Between the overpriced menu, substandard quality and loud refrigerators/display cases you owe it to your paycheck and your workout to do better justice! read more

Being mindful that this is in downtown Mountainview, I was able to get in/out quicker than Starbucks. There were several street parking spaces open on the corner street that intercects Castro St. My mango/banana smoothie was sweet and succulent. I finished it within a whim! I also had a ceaser salad which had grilled red bellpeppers, avocado, parmesean and croutons. Simple, sizable and super fresh. Its right next to the performing arts center so there's a lot of children playing around on Sundays :) Cute and lively! read more

My co-worker and I had a nice lunch at Bean Scene Cafe following a meeting at City Hall. I expected a little more traditional chicken cordon bleu preparation in my chicken cordon bleu panini, but the sliced deli chicken breast was fine. Plus these guys don't have a proper kitchen for cooking chicken so I should just cut them a break. Sandwich was fine. What I can't overlook as easily is the stained and tired furniture. My chair cushion's lining was coming off, and most of the chairs had stains - that shouldn't happen. Decent place but needs some TLC. read more

Bean Scene Cafe - Chicken Cordon Bleu Panini - Coffee & Tea Near Me - Mountain View, California

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Probably the worst experience I have ever had in a cafe! Owner was extremely rude and unfriendly. Went there before a ballet performance with family and friends. The owner did not hesitate twice to tell us how we are supposed to behave even outside of his cafe. I had never been told that I am not allowed to put my umbrella OUTSIDE someone's cafe!! read more

Came here for breakfast because I felt like contributing to a small business this morning. The cafe is located adjacent to the MV Performing arts theatre. Very quiet here and there was plenty of seating inside and out. I brought my dog so found a table next to the fountain. Ordered a breakfast burrito and latte. Both were fine. Not great but okay. The man who helped me wasn't friendly but he also didn't look like he wanted to be here. Anyhow happy to support small businesses and avoid the crowds at Starbucks :-) read more

Only went there twice but both time bad experiences. Their coffee tastes like sugar syrup, and hot chocolate tastes like water. With the same price Starbucks and Peet's are way better. Shouldn't be lazy for walking one more block. read more

This review is for the crepe. So I would probably give this place lower than a three-star if there were other crepe spots on Castro. I had the nutella crepe. I asked for strawberries to be put in the crepe. What was originally $4.50 turned out to be almost $7.50. That's quite a big jump and a bit pricy. The nutella was overwhelming because there was just too much and it overwhelmed the crepe. Don't get me wrong. I LOVE nutella, like I buy jars of nutella, but proportionally, it just didn't make sense. I won't be craving crepes here anytime soon, but it's a close and quick fix if you really want crepes and are on Castro. Not bad, but not outstanding either. For a crispier crepe (and cheaper), I think I'll stick to Tartini. read more

I just moved here from LA and I'm SO HAPPY I FOUND BEAN SCENE CAFE!!!! I used to have a place that had the same gourmet organic coffees, fresh squeezed juices, and sandwiches to die for... it was called Catalina coffee in redondo beach, but it closed down!! I was so disappointed... but then I moved here and found BEAN SCENE CAFE!!! words can't explain the joy I have to be able to replace an old favorite and it tastes even better than my old favorite. You've never had coffee juice or a panini that tastes better than Bean scene!! read more

Buyer beware: They use flatbread for their paninis. This basically defeats the purpose of grilling the bread and making it crispy on the outside while maintaining the soft interior. I got a grilled chicken panini which was probably the size of my hand. They skimped on the chicken. It was two very thin slices that probably didn't even equate to a single chicken breast. It was also extremely small for $9. They try to make up for the small size of the sandwich with the accompanying side salad (no mention of it on the menu), but it comes pre-dressed with a very dairy-heavy dressing. I didn't like any of the food, and I didn't think it was very good value either. I don't think I will return unless I'm in a rush to see a show at the mountain view performing arts center. read more

While I was sitting outside waiting for my friends I was approached by the staff telling me outside seating is for customers only. So I asked him how do you know I am not waiting for someone to join me and eat here?? the response is there are tables on the other side where I can wait for my friends I wanted to laugh as I took a look around and saw all the empty tables and chairs awaiting for their "customers" I smiled and walked away. I think can spend my money elsewhere where customers are valued. Bean Scene Cafe, Good Job keeping outside seating vacant and making your business look dead!! read more

I don't know much about coffee, but I do know that I actually like the taste of the coffee bean, rather than a watered down coffee drink. I found that at Bean Scene Cafe, I could actually TASTE my cafe latte and to me, that makes all the difference. In addition to drinks, they have a nice selection of sweets as well as savory items. What I particularly like is that some of their sweets are individually wrapped in saran wrap to ensure its freshness as well as for people to take a pastry on the go. But if you want to take a breather, they offer seating for you to study or to just sit back and take a breath. read more

This is my favorite go-to afternoon work spot in Mountain View because: 1) it is guaranteed that tables will be available, both indoors and outdoors, 2) there is a good wifi connection and 3) there are many food options. The food is okay, nothing special. There are great beverage options, which is perfect for someone that wants to just work for a couple hours in the afternoon. read more

I bought a bagel sandwich (egg, ham, cheese) to go, and as I'm driving away, I notice a sweet smell coming from my bag. I flip open the sandwich to discover she made it with a cranberry bagel! What the hell??! Who does that? read more

Bean Scene Cafe - (Dissected) bagel sandwich. The dark reddish flecks in the bagel are cranberry. With egg and ham? Yech! That's incompetent. - Coffee & Tea Near Me - Mountain View, California

Great location, decent stuff, but TERRIBLE customer service! Came here to study and sat outside on the Civic Center patio with my friend to study. We open our books, and within 2 min we're told by the barista that THIS IS FOR CUSTOMERS ONLY. Space was completely empty, but apparently that didn't stave the complete urgency of us needing to buy something RIGHT NOW. I understand the angst, really I do. The friend I was with is a small business owner, I know that it's not easy. But seriously, if you're going to run a small business, have the right mindset! Yelling at yuppie coffee drinkers to leave your area unless you are a customer is not a great way to gain customer loyalty. So fine, after we're "scolded" by the unpleasant barista, my friend buys an iced tea. A couple minutes later, a friend joins us with tea from Tea Era. Within 5 minutes again, the barista runs outside scolding "no outside food or drink!!" Dude, it's an outside patio, no one's around, we already bought something from your store! If anything I would think that having people at your cafe would be a positive thing, but apparently not. Pay your $2 or get out! Apparently Bean Scene owns all of the Civic Center patio -- who knew? All I know is that I'd really rather take my money to Starbucks or pretty much anywhere else on Castro. 20 min of hanging out with friends with too much unpleasantness from the staff = bad combo. Part of me feels bad since to act like that it makes me think they're not doing too well, but a bigger part of me feels wronged as a customer read more

I like the setting a lot. There are lots of tables outside if you like to people watch. However the food is another story. I had the chicken crepe and the nutella crepe. The chicken crepe was a chore to eat. It seemed like the crepe was not fully cooked. The nutella crepe was slightly better but not by much. Also there was nobody there but it still took a good 20 mts to get our order. My friend liked the sandwich but I would not go there again. read more

I had similar experiences as I was reading the reviews for this business; this establishment does not let people sit on their chairs if people do not buy drinks from them. I thought the city owns the chairs, but I guess the business do. The people in this business are mean and greedy. Why can't people hang out in front of a Performing Arts Center and City Hall. I feel like they should allow people to sit down even though these people didn't order drinks from them. When people see a crowd, they want to see what's going on and if they see a coffee shop with a crowd hanging out their coffee shop, people may flock to their coffee shop and try their coffee. As of right now, they are pushing these people away and evil never prevails, I hope they go out of business. read more