Seriously, why do I have an entire cup full of ice? This is so ridiculous that we pay for ice! If I wanted ice for a drink, I would've just gotten one @ home read more

Starbucks - Iced green tea...wait, I mean iced-iced water with maybe 3 oz of tea - Coffee & Tea Near Me - Kent, Washington

Sunday around noon. I ordered in the app for in-store pick-up. My drink was ready when I got there 5 minutes later. I tried the new Pistachio Latte, nothing special. I'll stick with my usual of Flat White or Cold Brew with Sweet Cream. I also got a puppucino (whipped cream) for my dog and he loved it. Drive-thru lines are usually long. It causes traffic in the parking lot sometimes. read more

Starbucks - Puppiccino for my pup - Coffee & Tea Near Me - Kent, Washington

The employees here are SO nice! They greet you upon arrival, check in on you, are so cheerful, etc. Wonderful experience there today!

i don't know why this place has so many bad reviews, but the few times i've been here it's been fine. They seemed kind and were patient with us while we were deciding what to get. I usually go through drive thru and I saw no issues. They took our order and we paid, nothing really special but nothing wrong. read more

Starbucks - Turkey Pesto Panini - Coffee & Tea Near Me - Kent, Washington

In the drive thru they cut us off before we were done ordering and I went back and made them redo my matcha latte because it tasted like pure milk. The remake wasn't much better. It's 9am on a weekday, there was hardly anyone there, not sure why they were in such a rush. read more

This location has always been pretty slow so I thought I'd take advantage of preordering through the Starbucks application. It's very convenient because you order, pay then just pick up. They always have the orders ready for you to puck up without getting in line. My experience here was a bit different. I ordered three drinks and when I got there, they weren't even placed in a drink carrier. The hot drinks didn't have a sleeve, stopper and the frap had no straw. I wasn't even greeted nor did they even make sure I was taking only my order. There was no stoppers available at the self service area so I had to wait in line for one because no one was helping at the receiving area. Some staff seemed busy chitchatting with each other. Which there's no problem with that except when you have a long line of customers waiting inside the store and through the drive through. The coffees and frap were delicious but the customer service needs improvement. read more

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This is by FAR the worst starbucks around. They can't make a drink to save their lives. Ordered the other day in the drive-thru, told the lady to please have the screen show exactly what I wanted so the person making it would know how many pumps of things I want etc.. She refused to do it so can you guess what happened....my drink was wrong. And that is not the first time that they have refused to list how many pump of things I want so my drinks clearly come out wrong. Everytime I go here my drink is wrong or is disgusting! I wish corporate would come in and fire everyone and start over! read more

Every time I have been to this location they do not have any food. The service is extremely slow. Hands down the worst location I have been to. 25 minutes to get an iced latte! read more

The employees are very nice and I have no complaints about their service. The food quality is pretty standard for a Starbucks.

The hours posted on Maps is not accurate. Lobby closes at 5pm, not 7pm like advertised.

lyndsey is very professional and she provided great customer service. will be returning for my pink drink

704 am may 1, 2019 the barista that made my drink gave me a grande when I ordered a venti. I literally said "I thought I ordered a venti" in a normal tone & volume to which she slammed the grande down and said "I have to go make another then!" And stormed off. Im in the drive thru, half dressed in my "pj" clothes or I would have went inside to speak to the manager. Im also not going to hold up the line of cars behind me. I have been coming to this Starbucks once every week or two for the 5 years I've lived in the area. Never once had an incident like this. I will not be coming back. I am a special forces group veteran, former pro fighter and trainer of fighters. I am far from anti confrontational but what good is it for my 250 pound frame to yell at a barista that weights 125 pounds soaking wet??? Horrible service. read more

Store hours aren't posted correctly in app or here. Went out of my way to visit this location due to the posted hours, and it is closed 3 hours early. Avoid this store and go somewhere more reliable. read more

So they just finished updating the store. While it is nice to have an updated facility...not sold on the inside. The atmosphere is cold and sterile with less seating then before. While in the past it was a nice relaxing location they now appear to have lost that. Cold brew on tap is a nice touch though. To bad we had to lose the 'neighborhood' feel. read more

Another Starbucks on a busy corner next to Safeway. Nice Starbucks on a busy street with a long drive thru located down at the end of the strip of stores. Good size place. Friendly staff. Close parking can be a problem but there's plenty. As with most Starbucks it's busy in the morning and slow at night. read more

Starbucks - Coffee & Tea Near Me - Kent, Washington

Wow. Drive through checkout now requiring you to lean out your car, insert chipped debit card & hold the card reader until charge is approved. The window check out person just insisted I do this. "You need to hold this until its done". No please etc. i guess she wanted both hands free - but wasn't even using her hands while I waited. Do you know how hard it is to lean that far out of a mini & wait with your arms extended? No thank you etc. so annoying. Going to one of the other million SB locations next time read more

Don't go here if you're in a hurry! Slowest Starbucks ever. I've given it a few chances but it's the same every time. Last visit, I was the second car back and only ordered a refresher. After sitting behind the car at the window for 20 minutes I get up and they tell me they're out of refresher. Should've told me when I ordered! Didn't ask if I wanted to order anything else or offer a complimentary beverage for my wait. Today came in and ordered 2 drinks. After waiting 15 minutes finally got our drinks. Drinks so full of ice i literally finished a grande in a few sips. Waste of money and time. Done with this place. We need more Dutch Bros around here! read more

I don't know why I keep giving this Starbucks a chance. It does not matter what time of day I come or how many cars are in the drive thru it always takes AT LEAST 5 minutes to get coffee. I've currently been waiting 6 minutes behind 2 cars for a venti chai. Come on. 13 minutes. It took 13 minutes to get 1 chai. RIDICULOUS. read more

First time trying the midnight frapucino and it's yummy. Fast and friendly customer services. Need to improve the cleanliness at the front though. read more

Starbucks - Coffee & Tea Near Me - Kent, Washington

BUG IN MY DRINK normally i love this starbucks and frequent it a lot because the staff is lovely, service is quick and it's a pleasant atmosphere. however the other day i got a drink and asked for it iced, and got it hot. i was on my way to work and in the drive through so not a big deal- i'll just drink it, not the end of the world. the complaint came when i took off my lid to stir it and found a STILL living big SWIMMING in my coffee. now this was a venti drink and was probably around $6 and i had barely drank even 1/4 of it and after seeing this little guy in there definitely was not finishing it. now, i didn't think to take a picture- i just quickly threw the drink away in disgust (i was at work with a no cell phone rule) but it was the most disgusting thing. most likely will not be returning to this place because of the incident even though it is the most convenient for me. read more

Typical Starbucks. Clean, nice staff, and like 17 flies in any given locations. That's probably my only complaint.

They failed to secure their lid when I took a drink coffee scalding hot coffee spilled all over me and my pug. When I called upset they got mad at me for being upset about being burnt and having my dog burnt and my Jeep being a damn mess on Christmas Day. This was after I tip them $15 in the line. I will never return to any Starbucks thanks to them and I'm going to my lawyer and corporate read more

Worst starbucks that I've ever try. The baristas usually did my order wrong a lot of times

A Starbucks is a Starbucks, great service, good coffee. I really loved the nice ambience and fast WiFi though. Also, the convenience of being able to use Apple/Google Pay is a plus. read more

This Starbucks always has a line for the drive through. Not excessive, but it's no ghost town. It's clean and Starbuckish inside. If I don't go through the drive through, I come inside and it's always early in the morning. Sometimes it takes a little while before I'm acknowledged, otherwise it'd be a 5-star review. I appreciate that they're always friendly in the drive through window. Always. read more

I have hit the drive-thru here a few times. The service is here is hit and miss. The 1st time they were SLOOOW and not so friendly - the other 2 times, medium speed and ok service. OK in a pince but not my Starbucks of choice. read more

This the slowest Starbucks ever in the morning. If you in a rush most definitely don't go here. I waited 15 min if not more. Atleast they had the breakfast sandwich I wanted. read more

It's hit and miss. Barely anyone at this Starbucks seems to understand the concept of an espresso frappuccino. Today they didn't even put the chocolate drizzle on my molten choc frap It tasted more like a lame mocha frap . And she handed me a cup covered in frappuccino... couldn't even be bothered to wipe off the cup. Sticky hands, sticky cup, and a disappointed customer. 2/17/17 - ordered a caramel espresso frap, tasted it after the barista called it out as a regular frap and it didn't taste like it had any espresso in it. I asked the barista and she told me it did. It definitely didn't. It costs extra for a espresso frap so I obviously won't be ordering more here. read more

I just wrapped up a job walk nearby and needed a latte for the road. I always walk-in, dislike drive-thru. There was one gal in front of me and she's ordering a couple fancy fru fru drinks, taking her time. The barista asks her if she'd like anything else and so the gal starts scoping out the pastry counter. The barista then asks her if she'd like a pound of the Christmas blend. The gal responds, "Oh I can't, I'm always broke." So dearie, what are you doing in Starbucks ordering up expensive fru fru drinks and pastries? Anyway, the young barista was nice as I ordered up my usual grande nonfat latte. "Name?" "Honey" "Honey, your latte is up." I left Kent just the way I found it. read more

Starbucks - Coffee & Tea Near Me - Kent, Washington

The service here is incredibly ssslllooowww. I've been waiting 15 minutes for my coffee. Got my food, but now 10 minutes later it's cold. Never coming back to this location. The staff is not the friendliest either. Starbucks, do you read these reviews? read more

This one has outdoor seating. And spacious comfortable indoor seating. Friendly Staff. WIFI is pretty fast and decent. read more

From the moment i checked in while , until I got my drink, it took 12 minutes. I ordered a grande americano. There were two people in line in front of me in the lobby, one had a holiday drink and the other had a holiday Frappuccino. These all do not sound that complicated drinks. I don't understand why everytime I come here I wait at least 10 minutes for a stupid cup of coffee. Their coffee isn't even that good, but at least they got my drink right. It tasted like espresso. The drive thru line wasn't even that long either. I saw a couple cars passed through in the 12 minutes I was there. From now on, I will probably drive down the street to the other Starbucks inside of QFC. read more

I go to Safeway I like grabbing coffee (or sometimes I mix up my order of operation). This is a small store and doesn't have a ton of seating. They aren't the best choice for study session or group meet up but I've come here to read the newspaper or sit and enjoy my coffee. I've only been through the drive thru a few times. Given that the queue is set up to go past the 4 adjacent stores and past a little, I'm very picky about when I'll go through drive thru. I've never had an issue getting parking. Maybe it's hard to find princess parking but I've always been able to park within a row and one store over. Service here has always been a-ok. The people seem friendly considering how busy they are. read more

This particular branch of starbucks has messed up my drink order so many times I've lost count. I've learned NOT to order skinny tea lattes, because they always forget to use sugar free syrup for them. (i have had more luck ordering them "fat free, sugar free"). Once they put a tea bag into a coffee latte when I ordered a tea latte, and were totally confused when I brought it back and had them re-make it MINUS the coffee. (that was very strange). They often forget the splenda when I go through the drive-thru, and then I have to park and come in anyway... which is what I was trying to avoid by going through the drive-thru. I've had them give me the wrong type of tea about a dozen times. The staff is friendly and nice - but always double check your order. If you're going through the drive through, I suggest tasting it before you drive away to make sure you got what you wanted. on weekday mornings if the drive-thru line looks long, park and go in the store instead. It's often faster. read more

The coffee here was fine; however, the service was quite slow. I had ordered my drink, but immediately after the barista started chatting to a couple of people who were waiting for their drinks. They spoke loud enough for me to hear and I insulted my order then proceeded to laugh. I found it quite rude and I definitely will not be coming back. If you want good service and coffee you might as well walk into the Starbucks inside of Safeway a few feet away from this location. Although it's not as convenient, it is definitely worth it compared to the horrible service I had experienced here. It was my first and last time going here, so others might have better experiences, but for me I'm not coming back. read more

The coffee is just fine, but the service at the particular location sucks. That dude is rude. Didn't catch his name. Just scroll through the other reviews - whoever is running this place, step it up. With a hundred other locations within a half mile radius, I don't know how this location is still in business. read more

I generally never cared for Starbucks coffee (has always tasted just off to me) The pink drink has always been my favorite up until yesterday I ordered a venti iced vanilla latte and it was seriously the BEST I've ever had!! I'm a big coffee person so that's a big deal for me. read more

Started our morning here at the Kent Starbucks. Good coffee and good service. I would recommend this location. read more

Starbucks - Coffee & Tea Near Me - Kent, Washington

Pretty good Starbucks location defanatly recommend getting the Starbucks card so you at least earn points while feeding your coffee addiction. I also recommend the ultra Carmel yumm! read more

I love these guys. I am so grateful for their friendly service and attention to detail. Andy is a pro and great under pressure. I am glad I work near by and am here often.I usually prefer a mom and pop style espresso stand... but this Starbucks in awesome! read more