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    Reviews With Photos

    Vanessa M.

    One word. HILDA!!! She is amazing. This review is actually long overdue. I have to visit Staples on a monthly basis for my job and Hilda makes everything so easy and seamless. If something doesn't come out right, she fixes it and wastes zero time!! I'm always so impressed with how calm and cool she is and how she juggles multiple customers with ease and with a smile. The rest of the staff at this location has been extremely helpful as well from my experience, and I enjoy the cleanliness and organization of this location as well!

    Cassidi F.

    Ok so this is my local Staples and I needed something printed for my baby shower, sent my files to the Staples email address ahead of time (I remembered this is something you need to do) wasn't sure how long it would take to receive them. Came in a few hours later, Blake who was behind the counter saw me reading the instructions on what to do after it's sent, asked if he could help. Told him what I needed and he told me right away that he would help me. He printed out the image I needed on paper to make sure it was what I wanted but on card stock. He had to make a few tweaks but was so kind, helpful and quick. The employees here that I had delt with a few years ago were awful but if I need something printed again in a pinch I would definitely come back, huge thanks to Blake!

    Kat T.

    Astasia was a wonderful clerk. Very helpful and friendly. The manager she was awesome also. Very well stocked and lots of saving. Especially for teachers.

    This is a photo of Staff not helping me at the printing desk as I stand there after I asked to be helped !!  They did nothing

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    11 years ago

    Cashier has patience of a SAINT! Everytime I come in here line is horrendous, no help, and manager is NEVER around. HORRIBLE service.

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    11 years ago

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    11 years ago

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    12 years ago

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    Page 3 of 3

    Ask the Community - Staples

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    EzFix

    EzFix

    (28 reviews)

    We brought my daughter's phone in after she broke the screen and had it replaced, along with a new…read morescreen protector. Shortly after, she left on vacation with her grandma and noticed the screen became unresponsive before eventually going completely black. When she got back, we brought it back in, and they were incredibly helpful. They replaced the screen again at no charge and even installed a new screen protector. I really appreciate that they stood behind their work and made everything right without any hassle. That's the kind of customer service that keeps people coming back, even if there was a small hiccup in the beginning. They truly care about their customers, and I wouldn't hesitate to recommend them to anyone needing phone repairs.

    They are fast, but quality is compromised. I took my phone battery to be replaced a few months ago,…read morethe battery was fine; however, they never installed a water resistant glue on my iphone so the first water splash it hit, it caused damage. I wasnt informed about the lack of water resistance at any point. The phone continued to function. I took it back to them and they said they will dry it out but the damage was already done. I wasnt informed given a slight attitude when i took the phone back after the incident. A few weeks after i got the white screen of death, i took it to a different repair shop and they informed the inside two cables were damaged and there was about 6 screws missing around the battery. I had to just get a new phone due to al the issues. So affordable prices, quick fix but quality is compromised. Repair was done in July of 2025, phone screens topped working 8 weeks later After I posted this review, the owner publicly responded by telling me not to "blame others for [my] own mistakes" and stating that he hoped I would not return. I have attached his response so customers can evaluate it themselves. My complaint remains about the physical condition of the phone following the repair. A different repair shop later identified two damaged internal cables and approximately six missing screws around the battery.

    ITech Xpress Phone & Computer Repair - Old battery and new battery

    ITech Xpress Phone & Computer Repair

    (1.7k reviews)

    $$

    The technician(s) at iTech are miracleworkers! I am beyond impressed and feel fortunate that I…read morefound them in our foothill community. They are effective, courteous, and extremely fair and reasonable. Seriously. Backstory: I brought my iphone 14 pro max after it got a little moisture under the screen and in the camera, and the phone went completely dark and unusable. I tried using my phone Ins., Asurion, and went to their approved repair shop, uBreakiFix in Duarte. The guy there didnt even touch my phone and he proceeded to tell me that that "the phone was done." I couldnt believe it. He said I can try the last resort solution and quickly referred me to his friends at DriveSavers who quoted me the cost to repair/ recover my phone info. would be anywhere from $800-$3900!! That's INSANE!! My guess is they are getting some sort of kickback from DriveSavers. Do yourelf a favor and bring your gadgets and business to iTech Express!

    I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The…read morecompany discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat.

    iRepair

    iRepair

    (550 reviews)

    Trust the 5 star reviews here. They are legit. Absolutely great experience here. My phone got that…read moredreaded white/green vertical line on the screen and needed to be replaced. I found this place on Yelp, sent a message, within a less than a minute, I got a quoted price, what time to come in and roughly how long it would take. No BS, no "we'll have to see what condition the phone is in, in order to give you the price", just exact price right on the spot. I came in at the exact appointment time, and to my surprise Jerry, the manager was there waiting for me. Dropped off the phone to him, he told me to come back in 30-45 minutes. He didn't give me any paper or receipt, so I felt a bit worried since there was no proof I left it with him but I did so anyways. Came back 45 minutes later and there was Jerry waiting for me again, showed me the phone and it was a brand new screen, worked even better than before and i was out the door in a few minutes. One of the best experiences I've ever had with repair service and definitely making this my new go to place for any repairs. I also found out Jerry not only does Phone repairs but also, tablet, and computer so I'll be coming here for those in the future. 5 stars for awesome experience here, and another 5 stars for Jerry for being friendly, easy to deal with and just providing good customer service.

    Free and fast diagnosis is a great feature here. Water damage in my phone broke the motherboard…read more Decided to upgrade phone, owner didn't charge at all.

    Fix Hub

    Fix Hub

    (37 reviews)

    Antoine at Fix Hub is the only person I trust with our iPhones. This was my third time coming to…read morehim for repairs, and once again he took care of my daughter's iPhone 11 Pro screen perfectly. He's always been honest, reliable, and very reasonable with his prices, which is why I keep coming back. This was also my first time visiting his new location in Rancho Cucamonga, and it's great -- big, clean, and safe. He still offers mobile repair, but I wanted to check out the new shop, and it did not disappoint. Thank you, Antoine, for always taking care of us. Highly recommended.

    I called in to get a written repair estimate for a broken Apple Watch, which I sent them images of…read morethrough yelp. I told the man that I would pay for the repair estimate. I purchased the watch with an American Express card and ended up accidentally breaking it. American Express insurance will pay for a repair, or reimburse me so I can purchase another new watch, (depending on the repair cost). I explained all of this to the man. This process takes about a week for them to approve or deny. I explained that I wanted to make sure that the claim was approved before repairing it or ordering a new watch since I wasn't positive they will approve the claim. Since I would not immediately buy a new watch through FIX HUB, they decided to just not call me back at all after telling me "I will definitely call you back within 15 minutes". They also did not respond to direct messages through Yelp/Email. I also had told the man that I'd drive over to the Utica Avenue location in Rancho Cucamonga to take care of this, since they do offer Mobile repairs. I didn't want them driving to me to do a simple repair estimate that would take 2 minutes. This is terrible customer service. I break stuff all the time and would have used their services and recommended them to others. They could've also made a very easy sale with charging $60 for a simple repair estimate which I made clear that I would pay. They also could've made a sale for a new Apple Watch Ultra 3 when I had my claim approved for American Express. This business obviously doesn't realize that doing a simple thing for customers leads to loyalty, referrals, good reviews, and future sales. Since it wasnt a huge sale upfront they decided just to brush me off. In my opinion, I would do avoid doing business with FIX HUB.

    Phone Pharmacy - Great selection of cases!

    Phone Pharmacy

    (41 reviews)

    I contacted Phone Pharmacy several weeks ago regarding a phone with screen responsiveness issues…read moreseveral months after a different repair shop replaced its screen. Guillermo was incredibly communicative when I requested a quote, answered all follow-up questions I had promptly, and offered a very reasonable price for the entire repair, especially considering I'd also asked to additionally have its battery replaced (and checked that a waterproof seal would be installed). He explained my options thoroughly and was very honest with me re: the options I had (he offers both OEM and aftermarket repairs). Throughout the whole process, he communicated immediately with me regarding the delivery status of the parts, the repair itself, and finally how long they would remain open for me to pick up my phone. To top it off, the price was the best across six separate repair shops I had asked. He also installed a new screen protector for me, and did not charge anything for it. It's been a little over a week since my phone was repaired and it's been working like new. Consider coming to this shop if you've ever been worried about a job done too hastily -- he'll tell you what choices you have and let you make your own decision.

    Guillermo was a wonderful guy, he fixed my phone very quick, within 15 min, and he was the most…read moreaffordable out of all the places I checked, they were charging up to $150-$160 for the fix but here Guillermo charge me a flat rate of $125. All in all it was a quick and affordable place that I would highly recommend!

    Staples - shipping_centers - Updated August 2026

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