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    Hot Spot Wireless

    4.4 (160 reviews)
    Special Hours • Closed
    Updated a few days ago

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    Reviews With Photos

    One small crack. No issues with the LCD. Over charging and making up stories.
    Danny S.

    My iPhone X Max has a small crack in the screen and I need it repaired. It's my company phone. My company said to take it to a place near the office 30 miles from me. Hot Spot Wireless is less then a half a mile from my home. I called and was quoted $220 over the phone by a gentleman. I asked you f they would match the $170 charge from the repair place near my office in Orange County. He asked me to call back in 15 minutes when the owner was back. I called back 15 minutes later and again in 20 minutes but got no answer. Figured I would just go on over since it's so close. Once I arrived at Hot Spot Wireless the owner was still not on site. The gentleman gave me her cell number to call and ask her if she would do it. She answered her phone and acted like it was very strange for me to be calling her. It wasn't my idea. It was the employee who offered for me to call her. Once I explained the situation she said it would cost $195 for the screen and LCD. No issues with my lcd at all I explained but she insisted it would need to be done. Witch was still cheaper then what I was quoted from her employees for just the screen and no lcd. I explained that seem strange and she went on to tell me someone must have gave me the run around before. No. Not at all. Your office have given me two prices and doesn't answer the phone and now I'm on the line with the owner who seems to be bothered that I'm calling her witch again wasn't my idea in the first place. I'll go ahead and take my Business elsewhere to a company who is professional, polite and the cost is $50 less. Thanks for wasting my time. I wouldn't recommend this place to anyone as they are rude, make up prices and over charge.

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    3 months ago

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    3 months ago

    Theresa very knowledgeable, professional and nice. Enjoys meeting new customers and know the FIX!!!

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    7 months ago

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    2 years ago

    Business owner information

    Photo of Mary Theresa W.

    Mary Theresa W.

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    2 years ago

    Theresa was great! She fixed my IPad while I waited. Excellent customer service and expertise.

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    6 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    Business owner information

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    Mary Theresa W.

    Hi Manuel, I appreciate your kind words, thank you! :)

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    6 years ago

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    4 years ago

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    5 years ago

    ABSOLUTELY AMAZING ! Goes above and beyond, does a great job, fast, super super nice, amazing pricing.. Definitely recommend!! :)

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    3 years ago

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    4 years ago

    Great service! Fast and efficient. Owner was very accommodating, professional, personable.

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    4 years ago

    Excellent customer service! I would not hesitate contacting Hot Spot Wireless for any future mobile device service.

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    6 years ago

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    5 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    7 years ago

    Hot Spot Wireless is the best in the biz. They sure know what they are doing. They do a great job!

    Business owner information

    Photo of Mary Theresa W.

    Mary Theresa W.

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    6 years ago

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    5 years ago

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    9 years ago

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    Page 1 of 4

    Ask the Community - Hot Spot Wireless

    Hi Theresa. Can we talk onWhat's app or on Teams or Zoom about my LG V60 I dropped yesterday after hours? Thank you.... Jim Hernandez

    Hi James, Yes I recieved the phone. However, the battery didn't arrive today; it show that it'll be arriving tomorrow.

    Don’t See Your Question? Ask Away!

    Review Highlights - Hot Spot Wireless

    “I've gone to other places and they try to rip you off and make you pay more for things but Mary keep it real.”

    Mentioned in 52 reviews

    Read more highlights

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