Rail (owner) is very nice, and super knowledgeable about all types of electronics and how to repair them. Super responsive and patient. He works hours that are conducive for someone who works during the day. My phone had some major problems and Rail knew how to fix it. I couldn't recommend anyone better than him for diagnosing the problem and being able to fix it. All for a very reasonable price, unbeatable. read more

I went to replace my iPhone screen at 9pm at night. He did an amazing job and was quick to replace my screen. I definitely recommend coming here to get your iPhone repair needs. The owner said he is open till 11pm, which is great for us working folks. read more

Replaced my iPhone SE screen today. Very nice guy, easy service. I am totally pleased!

Fantastic service Ida and eliana were amazing great vibes and fast service highly recommend 10 out of 10 ! Great value and we had our phone serviced for the battery and screen and it was flawless ! read more

Once again, Rail to the rescue! My son's phone wasn't charging around 9 p.m., and he needed it to get important work information. We texted Plug Phone Fix and immediately received a response. We headed to the office, and Rail got my son's phone fixed in no time. Thank you, Rail, for helping us out once again -- you are greatly appreciated! read more

I contacted this place because of the review. I chat with the guy about 9.40 PM or so and surprisingly, he was still replying my chat. My wife has iPhone with water damage (plunged into sink). I found out he quoted me the best price. My wife has similar problem in the past. Finally, I made appointment and saw him. His name is Rail. My impression was he is an honest guy and kind. He told me whether he can fix any problem or not. In this case, he can fix it and replacing my iPhone's screen. He fixed it fast. Some places need you to drop the phone and pick up later. Now I know we don't need to do that. We talked about life and things related. Good vibes and I am very happy to find this place and meet him. Very recommended. Awesome guy. His quality of service is top notch read more

Plug Phone Fix - His address is inside the building on the 8th floor. Jolibee building. - Mobile Phone Repair Near Me - West Covina, California

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Ive been to this place twice already and i was very satisfied with his service. Not only is he very helpful but also is open late, which made it convenient on my first visit because my mother in laws phone fell and screen was completely cracked with no visibility of the home screen. This happened about a month ago at around 9:45pm and as i searched up the nearest phone repair i came to find out he was open until 11:30pm which amazed me and for future needs i know i can rely on him for any phone repair. Thank you so much for your service, definitely recommend!!!! Just a few minutes ago, i called from my mothers phone to ask for assistance because my phone was completely frozen and i was able to restart it but the screen was not functioning properly or letting me slide to power off, he was able to assist me in an alternative way of restarting my iPhone without the need of using the screen, when in most cases anybody will tell you to bring it in for a check up, instead he guided me into fixing my problem through a phone call, i must say i appreciate his honesty and value his service. Thank you so much and you will be my immediate go to for phone repairs! read more

CALL BEFORE YOU GO! just to make sure the guy is there. But great service, very friendly and he was QUICK, had my phone done in probably less than 10 minutes. Was incredibly kind and flexible with our meet up time. Threw in a screen protector for free. All for $70. Best deal and quality work (unlike the guys at the mall). I'm calling this guy if I have any issues again. read more

Definitely would come back here again if I needed anything else repair . His honestly and genuineness is rare nowadays

Great guy. Was super friendly and was opened on memorial day. He was super quick and efficient great work overall got my brothers screen back to new. read more

This a husband and wife outfit and it is a winning team! They do great work at a fair price and their turnaround is fast. Better yet, they are friendly! I warmly recommend this service. read more

Long story short I needed to replace my screen on my old iPhone 12 Pro Max in order to trade it in for a new phone. Looked around at phone places to see who can do it near by and I called this place and spoke to Rale specifically. Gave me the quote over the phone, I told him hand on I'll call back. Being the onsumer person I am I that had no idea how much things like this costed,I called around to double check the pricing and Rale has by far the BEST pricing for this type of stuff in the area. There was actually a place 2 mins away from me but I drove out extra to this place and happy that I did! Great conversations, great personality and great quality . My old phone was dead and he really wouldn't let me go without confirmed it turned on and that everything worked before I left. I highly recommend this place for all phone repairs ! Customer service was so good it makes me want to purposely break my phone so I am come here and support him again lol! Also for those that don't know, he's located in the tall building next to IKEA. There is structure parking underneath the building and it's free! See ya later Rale! read more

Requested repair for my cellphone. Rail responded in less than 10 minutes just like the other reviews said! It was nice to have a business take their Yelp presence seriously, unlike that other fix-it shop LOCAL to me. read more

Rayel was very nice and helpful with my iwatch. Definitely recommend and would be back for future services. Great value!

I frequently drop my phones, even with protective cases, accidents happen. I called to see if my work phone could be repaired, and the owner invited me to come in immediately. Upon arrival, he efficiently fixed the issue, including my cracked screen, in about 10 minutes. He was exceptionally courteous and professional. This will definitely be my go-to spot for any future phone repairs. read more

So glad I found him! An emergency fix, friendly, great price and gorgeous view while getting your phone fixed!

Brought in my water damaged phone, my guy is a nice dude, texted me about everything and what to do before bringing it in. On text he tells me it may take 20-40 minutes to repair, which to me sounded too good to be true, however I take it anyway as he has a lot of great reviews. I bring it into his office-like building and he starts doing all the repairs to the phone. After like 30 or so minutes, he informs me it's gonna take longer but could finish in a day or two. I understand and leave. Next day, he calls my mom and tells her that the phone is fixed and I can pick it up today. My mom and I drive to the building and it is far from fixed. He tells us in person, after we drove that it shuts down every three minutes and I still have to buy a new phone too? Mind you he told my mom on call it was ready for pick up and that it was fixed. Didn't mention the fact that it had ANY of these problems during our call. Still charged us full price and asked us if we had any questions. Even with all this, he is a nice guy and is willing to help. Just don't think water damaged phones are his speciality, as I have gotten my water damaged phone completely fixed before for the exact same price. read more

Amazing service... I called today and was helped by the end of the night. Rail called me back when he was available and answered most of my questions over the phone. My phone would not turn on at all. T-mobile said they couldn't fix it at all, and even with insurance, it may not be covered. I decided to give Rail a chance. I found him through yelp because of other great reviews. I was not disappointed in the service or the cost. Turns out there were a few things wrong, but Rail was able to get the phone back on right away... very honest, and I highly recommend coming here. I like that the doors are locked in the front. I will now be coming back to get another screen replaced. Respectful and honest. I'm very satisfied with all the knowledge he had and I appreciate the time he spent to figure out the issues the phone had. read more

Plug Phone Fix - Clean little office - Mobile Phone Repair Near Me - West Covina, California

Prior to going to sleep, my entire phone screen turned green! I quickly searched for someone who could fix my phone the next morning and I found Plug PhoneFix (Rail). I contacted him in the morning via Yelp and in less than 10 minutes, he responded. We set an appointment for an hour later and my phone was fixed in less than half an hour! I was able to get a new screen protector and case as well. Even left with some goodies. Thank you so much Rail for saving my phone and for the fun chat too! read more

This place is amazing, friendly, professional, accommodating, and great price. I will coming here for all my electronics repairs

I requested an estimate this morning and his response time was within minutes. Scheduling was simple and quick . He works with your schedule and location which is all anyone with a busy schedule can ask for. Within a few hours, on the same day I reached out for an estimate, he came by to fix my phone! AND He fixed my phone screen WITHIN 15 minutes. After the screen was fixed, he made sure all the functions were working correctly (touch, camera, phone, etc.) Overall, I am extremely happy with my phone screen repair. :) Rail is amazing, skilled, and friendly. If I ever need any phone repairs, I will only ask him! Haha. : read more

Plug Phone Fix - iPhone X phone screen repair - Mobile Phone Repair Near Me - West Covina, California

I went in to get my IPhone 11 screen repaired and walked out with a new best friend. Yaida was efficient and managed to have a full conversation with me while repairing my phone. Fast turnover rate, good price and quality service! Sorry if I butchered your name Yaida haha read more

Brother broke his screen called at 9:30 instally fixed in less than 20 minutes very fast and easy.

great i loved it. Fast service would recommend it to anyone who needs there phone fixed.

Guys be careful, I recently replaced my iPhone screen, but it wasn't the original screen. Now my phone can't detect the screen, even though I paid for $200 , "The screen is very sluggish when I swipe, and I can't adjust the brightness to the lowest level. The overall brightness is completely different from before--it's too harsh on the eyes and makes them feel very uncomfortable. Also, when the screen is off, I can't tap to wake it up read more

Amazing service! I was able to talk with the owner, found out they've been in the industry for 16 years! Family owned, sweet people. I've been there 2 times (I'm clumsy with my phone). I appreciate the nice consistent service. They always accommodate whenever you're free really. Couldn't recommend a better company! read more

This place you cannot beat the integrity, and the honest day of this Lady. I dropped my cell phone in the Jacuzzi tried to fix it myself. It wouldn't work. I took it to her. She said I can't promise you nothing but I will try. She did her best and got everything working except for the back light which gives you like so you can see what you're doing on the phone. She wasn't happy with that I was OK with it because I'm going to get a new phone in four months. This lady her name is Ida, for three hours after I left called all of her friends to find out what she can do to fix this phone she drove to Pasadena to pick up a $20 part that I probably would've paid $100 for if she would've just told me that price because she fixed my phone and it works great now !! Great company here!! I 100% recommend this place!!! read more

We needed our phone repaired and it was late (630 pm Saturday night). The gentleman took us in and had the screen replaced in less than 10 minutes. He was professional, friendly and, knowledgable. We will return for service moving forward. He has earned our trust and business. We strongly recommend to anyone needing ones' phone repaired. read more

Amazing fast service , was available on a Sunday !! I broke my iPad screen and he was able to repair pretty fast , Rail was friendly and in constant communication with me , I definitely recommend him . read more

Broke my iphone while working a night shift and needed to find a place that could fix my phone ASAP when I got off of work in the morning. Plug Phone Fix was the only place I found that opens early and closes late, which is super convenient when you are desperate to fix your phone. The owner, Rail, was really nice and fixed my phone right in front of me as soon as I arrived. Prices are very reasonable and not inflated, which is a pleasant surprise considering how costly everything is these days. Hope I don't break my phone again anytime soon, but if I ever do I'll be returning here. read more

Rail was super friendly and helpful! I came here to fix the charging port on my iPhone and he fixed it in 15 minutes! Super fast and great service. Highly recommend! read more

Great service. Quick response. Even came to my house to fix my phone on the Weeknd. He took less than 10 minutes to replace the screen and added a screen saver. Price was very competitive. I definitely recommend them. read more

Very quick. He fix my iPhone screen right in front of me. Only took about 10 minutes. Proce was amazing. Very affordable.

Idan always does an amazing job repairing my phone and I've been going to her for about 3 years. She is quick and knowledgeable. Her rates are fair and lower than her competitors. Please support small businesses. read more

If I could give Rail more than 5 stars, I would! Long story short, I had an unfortunate "iphone" accident at home involving my toddler that caused my phone screen to crack at 9 pm and needed this phone desperately for work the following day. By pure luck, I found this place to be open until 11, so my husband and I contacted Rail, who was extremely responsive and even agreed fix my phone within the same evening! He provided excellent customer service, and fixed my phone within 15-20 minutes. I've had broken phones/screens prior that took longer than the above time frame to remedy, so I was pretty impressed by his skill and speed. In addition, he was also very friendly and we had a great conversation while he fixed my phone. I am really grateful that Rail, our new "phone doctor" was around at that hour to fix my phone. I will be highly recommending him to any family, friends, colleagues, (and anyone really!!) who are in the area and are in desperate need for a phone repair! read more

Fast service! Available on a Sunday which was super convenient. Had an awesome case for my kids! Screen fixed like new!

On, 9/7/23, Ida fixed my mom's screen protector. We also tried to replace her phone battery. My mom had an SE, she didn't have the battery on stock. Ida said it'll in be in on Friday, 9/8/23. As promised the battery was in. It took about 5 minutes to replace. She said the battery 1 month warranty. The price for the battery was $60 and screen protector was $16.43 I had given Ida an input where dispose all the old batteries she had replaced. read more

He was awesome and he was available on a Sunday Easter Sunday at that I recommend him I'm so pleased with my new screen.

Rail was super helpful. Great & fast service. Highly recommend. Onsite parking & up on the 8th floor.

The service was AMAZING! Rail responded immediately with a late night appointment and my phone was fixed with in 20 minutes.