The technician(s) at iTech are miracleworkers! I am beyond impressed and feel fortunate that I found them in our foothill community. They are effective, courteous, and extremely fair and reasonable. Seriously. Backstory: I brought my iphone 14 pro max after it got a little moisture under the screen and in the camera, and the phone went completely dark and unusable. I tried using my phone Ins., Asurion, and went to their approved repair shop, uBreakiFix in Duarte. The guy there didnt even touch my phone and he proceeded to tell me that that "the phone was done." I couldnt believe it. He said I can try the last resort solution and quickly referred me to his friends at DriveSavers who quoted me the cost to repair/ recover my phone info. would be anywhere from $800-$3900!! That's INSANE!! My guess is they are getting some sort of kickback from DriveSavers. Do yourelf a favor and bring your gadgets and business to iTech Express! read more

I contacted iTech Xpress about changing the connectors on a battery for a kids ride on toy. The company discontinued sale of the original battery and the connector was soldered on to it so I couldn't just swap it out with a new one. My husband stopped by and they had it all taken care of right away. Pricing is very reasonable, service is fast and friendly. I highly recommend them and greatly appreciate their help in getting my kids back on the road! They were very happy to see their car back in action. If you have an electronic that needs some care make sure to reach out to them. Parking can be a little tight but there are spaces in front and there are plenty of shops in the area so you can drop off your item for repair and get a bite to eat. read more

ITech Xpress Phone & Computer Repair - Receipt - Mobile Phone Repair Near Me - Covina, California

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ITech Xpress was amazing! We had a computer that was in the garage collecting dust since 2018. We had pictures of our puppies that we had been meaning to transfer but of course never got around to it. Long story short we were unable to start the computer and ITech Xpress was there to save the day! The cleaned the computer and was able to get it started as well as transferred the files to an external hard drive. We got our pictures back. Thank you so much! read more

This phone, computer and electronic repair shop cannot and will not be beat as they offer the best service and pricing anywhere. The owner and his entire staff are very honest, trustworthy, and professional. Customers will always be quoted fair and honest pricing PRIOR to any work being done to repair your electronics. Upon receiving the customer's approval to proceed with repairs, your property will usually be ready for pickup within mere hours. Larger items may take a day or two. Pricing is better than that of other repair shops; I have tried many competitors, and this shop has them all beat. The store itself is well-stocked with accessories, and there are comfortable chairs should you decide to wait for your repairs. Parking is available in their small, private lot and/or on the street. read more

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10/10 customer service 9/10 repair service 6/10 Customer value. I've been here before to replace screens and they've done so phenomenally at an understandable cost, however, you are better off with at home youtube tutorials for the simple repairs. ITech Xpress charged a $38 "Diagnostic fee" and told me to wait 30 mins - 1 hour for a 5 minute job (removing stuck charger piece), and they didn't even clean the charging port, it's still just as dusty as before. I know it's not required to be cleaned since it wasn't requested, but as a business who portrays themselves to be of a high standard it should be common courtesy to clean the port, this visit just felt like a blatant cash grab. read more

The staff are incredibly friendly and knowledgeable. They were able to retrieve photos I thought were long lost. I'm forever grateful for the work that was done. As a bonus the computer itself is in working order. I'm amazed they were able to get such a crotchety compute to work again. read more

Great service as always! I've been coming here for over 9 years for all my tech repair needs, and they've helped me countless times with iPhone screen repairs and other services. The team is always friendly, helpful, and fairly priced. I truly appreciate their consistent, high-quality customer service every time. read more

Arrived looking for an iPhone X case and screen protector and they had plenty to choose from even though it's an old phone. Customer service was on point as well read more

The staff here is super helpful. I had some work done in the past that needed a second look; they took it right in and made it right. They are always a little busy, but they treat each person with respect and care. There are several chairs and a small couch in case you have to wait. I have come here several times and I will come back. Plus, great prices on phone cases and an great selection. Thank you ITech!! read more

Took my son's iPhone here because of the great ratings. They checked it the same evening and said there was water damage and that it might be fixable the next day. They quoted me for the screen and didn't charge me, which I appreciated. The next day they called and said it wasn't fixable. When I went to pick it up, I was hoping for an explanation--but the receptionist (not a tech) just handed me the phone with no details at all. No explanation, no effort to clarify what was wrong. I left disappointed. I drove out there twice and wasted time and gas for basically nothing. I then took it to iFix For U, where they checked it immediately, explained the issues (screen and motherboard), quoted me clearly, and had it ready the next day. If you're looking for reliable service and clear communication, I wouldn't recommend this place. Still not sure why I never got an explanation. read more

My fav local place for phone tech. Amazing place. Always means well. Highly recommended. read more

They were polite, communicative, and transparent. They fixed my PS5 software issue without upselling me and no extra charges. I will bring other electronics with hardware issues again. read more

So happy that my PlayStation 2 was fixed for my 6 yrs old nephew. Enjoying playing. Very satisfied Highly recommended Awesome read more

I think they are not such a good business. Price is debatable. I find it pretty steep. The repair process was pretty long. Overall not too bad but not the best experience either. read more

Service was great, complicated to fix but they found a way thank you guys Service was great, complicated to fix but they found a way thank you guys read more

I just repaired the glass on the back of my iPhone 13 Pro in January and somehow placing my phone on solid surfaces led to cracks on the back of my phone again. I changed my case and protected it even more so than before for the same reason that I JUST paid for a replacement. Not sure if the cover of my camera lens coming off had anything to do with my glass replacement but now my x1 camera is foggy so I've got a foggy lens & a cracked back glass. I called about the 90-day warranty and nothing is covered. At this point, it looks like I'm better off purchasing a new phone and saving the 100+ dollars. Thanks either way! read more

Very trustworthy and they do their work very fast . Prices are very good as well. Very trustworthy and they do their work very fast . Prices are very good as well. read more

Brought my old phone here for repair and he was able to fix it! Highly recommend it !!! read more

ITech Xpress Phone & Computer Repair - Best place in Covina for all electronic repairs - Mobile Phone Repair Near Me - Covina, California

Itech Xpress went above and beyond to fix my son's Switch very quickly. Communication was stellar. Customer service and pricing both awesome. Very happy with this company! read more

Took my PlayStation portal in to fix the right joystick(wouldn't go up or down while playing) simple joystick fix. They said they get with me the next day with what's wrong with it, didn't hear anything from them. 6 days later I went to see what's going on they haven't even worked on it said they just ordered the part. Two days later I got my portal back and doesn't even feel right. I don't even want to take it back to them to fix read more

I see why this place has so many excellent ratings. The headset port seemed to be having issues on my laptop because two different sets of headphones weren't working with it. I brought it to a laptop repair place by me and they quoted me a high price which wasn't really worth it considering it'd be just a little more to replace the laptop. The second place I brought it to said their headphones were working when it was plugged in but they were very rude and brushed me off. When I brought it here they quoted me a decent price to fix the headset port however when they tested it their headphones were working as well and they recommended I buy a new set of headphones first. I did and turns out they were right. I really appreciate the owner's honesty, his willingness to test the issue and his fair prices. read more

Went there to fix a key on my laptop keyboard. Super friendly and efficient. Highly recommend!

This business is FABULOUS!! I dropped my phone in water and my data was inaccessible. They were able to gain access after several days even though the phone was inoperable, transferring all my data with nothing lost. They're GREAT!! read more

This place rocks. Second time coming here. Needed a new charging port/power plug in. Left it at the counter and it was ready in 45 minutes. Reasonable cost. Man it was impressive how busy there were but still able to help me quickly. read more

Great friendly fast service. Very honest people. I'm so happy I found them. They did an amazing job on my iPhone 14 pro max. Very respectable prices for the amazing job they do. Thank you again! highly recommend this place! read more

He gave me a quote of $79. over the phone to fix my iPhone. I had had the exact same problem with my iPad and I had paid $120 to get that fixed and it only took the technician less than one minute to fix it. But they wouldn't lower the price, even though it was such a simple fix. When I got to iTech, he asked if I had a little time so he could work on the phone so I waited for a few minutes. He told me that he fixed it, but wasn't sure for how long it would work but he only charged me $20. He said if it failed to keep the charge to come back and he would credit me the $20 and charge me the $79. I've had my phone for over three months now and it has never failed to charge. So I highly recommend this honest person that only charged me $20 to fix my iPhone. I will give them all my future business and have told all my family and friends about him. read more

terrible service. Tried to replace my iphone front broken glass there. After two days of replacement, the screen flashes. Then they change another one, same thing happened and could not turn on at all after turning off and restart. Asked for the refund and brought to Apple store, the technician said there's liquid damage inside and rejected the repair. read more

I had to get my MacBook fixed and decided to use this well established business. I was dreading taking it to the Apple Store fearing that I would have to leave my MacBook with them for a few days. Joe is very helpful! I had too much System Data on my MacBook that I couldn't remove. Thankfully I took my MacBook earlier enough in the day and I got my MacBook back the same day. It has been a week and my MacBook is running smoothly. Thank you so much! read more

i love iTech! they have consistently been the best at handling my electronics devices repair requirements.

Quick & fair prices with a knowledgeable customer service representatives. I Highly recommend.

I spilled some water into my iphone's charging port and brought it to these folks the next day. They replaced my charging port within 20 minutes! Amazing service and very nice gentleman as well. read more

I've had my PC Desktop repaired twice here. I've been satisfied with the results both times. Maybe a tad overcharged for what was provided, which in both cases was to replace parts. But considering they did the fix pretty quickly and EXCELLENT COMMUNICATION about the options available, I still give them 5 stars. read more

This place started out great. I brought in my wife's laptop for a new battery on a Thursday. I also asked him to update to windows11. The man that gave me the estimate of $254.15 seemed friendly and professional though based on Google search the price seemed a little high. Nevertheless based on the excellent reviews I decided to go ahead with it. He said it will be ready in a couple of days. On Monday I get a call that it is ready. I pick it up the same day and it works great (so far so good). Then we notice it won't charge past 90%. So I took it back the very next day. That's when everything went downhill. Three days went by (no call) I had to call they said still working on it. Two days later I had to call again. Now they said they will order a new battery and will be ready in about a week. A week later I called now they say another two days. Two days later I called and they seemed to do me a favor by having it ready but didn't have time to test the new battery. The woman who handed me the laptop added " if I still had trouble with the battery it's my laptop". So pretty much don't bother us again. I picked it up and decided no matter what I'm never coming back. As it turns out everything is working and laptop now charges to 100%. In my opinion they are capable of good work but when things go wrong or not as expected and you've already paid you get brushed aside with a lack of consideration and communication. Based on the overwhelming positive reviews they certainly won't miss me. There are so many computer repair businesses out there eventually I'll find a good honest reliable one. read more

I always go to them for repair for our phones, whatever they quote when I message them is what we pay for. I trust them with our families phone repair needs for few years now read more

I Always bring my phone in & they are always so helpful never rude & willing to answer all of my questions

I was really hoping this place would work out because of the high rating but for me it did not. I brought in my macbook laptop that was extremely slow to load upon start up. They told me they would wipe it all and then put it back on laptop. I said sure. Then when I came for pick up, same exactly problem! It's like they did not even test it out before handing it over to me. So they take it back again and I have to come back later in the week. The part that really get me angry is that I during the inspection they told me I needed a new battery. I said yes hoping that my battery life would be even better. But now I am having battery issues! All of this never happened with my old battery. Only the "new" one they gave me. My laptop will not even stay on if I do not have it constantly plugged in. I got these services March 22 and the battery started acting up May- only 2 months later. A problem I never had! Extremely upset that I went in for a fixing and came out with a new problem. Wish I never opted for the "new" battery. read more

Sam, the owner, provided outstanding service. He helped fix my phone issue and put on a new screen that looks perfect. He was patient, professional, and made sure everything was done correctly. I really appreciate the effort he put in and how well he took care of the situation. I'm completely satisfied and you can tell he cares about his customers and their satisfaction. Thank you Sam read more

I have nothing but great things to say about this business . I went in with a problem with my laptop, Joe was very helpful and explained the problem . I need a new one and he was extremely helpful In helping me stay within my budget for the new laptop that I bought from him. One I got home I needed some assistance and a made a call and they were patient and walked me through the process! I am very grateful for their help. read more

i've been a Mac operator for over 30 years. All of a sudden, my iMac started acting wacky and I did every trick I could, but I couldn't fix it myself. I took to iTech Xpress see what what wrong . I spoke with Joe and explained the steps that I had done, and he immediately knew that the hard drive was failing. He was able to install a new hard drive and it works awesome... even better than before. Joe is super knowledgeable and knows Mac's inside and out. i HIGHLY recommend this store for Apple/Mac related repairs and it looks like they do a whole other things too!!! read more

Been going to Best Buy's Geek Squad for years for my computer needs and have been growing increasingly frustrated with them due to their up selling and their incompetence. So I looked out here on yelp and found ITech Xpress. I figured things can't be much worse than the Geek Squad experience. I'm really glad I found ITech as their service is amazing, no beating around then bush, no upselling, just great only what you need service. I brought my laptop in because it wouldn't charge even with the AC adapter plugged in, they diagnosed it right away, unlike Geek Squad who told me that they had to ship my laptop to their base of operations to be able to see what's wrong with it. Not ITech Xpress, they diagnosed my laptop right away and told me they could fix it with no problems and I would get my laptop back in a few days. They did an amazing job, got my laptop seemingly better than when I purchased it. ITech Xpress is the real deal, fast straight to the point diagnosis and fix, with reasonable pricing. Will definitely be back for all my computer or iPhone repair needs. read more